# Best Omnichannel Commerce Software - Page 2 *By [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)* Omnichannel commerce software provides businesses with the means to create a seamless buying experience wherein customers can interact with them via all buying and influence channels. An omnichannel commerce product offers a unified platform that contains all the tools necessary to run multiple channels (online, mobile, in-store, social media, etc.). This helps maximize potential customer touchpoints and minimizes potential backend efforts. Any commerce business can benefit from an omnichannel solution, but it is most advantageous when combining online and brick-and-mortar channels, which are typically run very differently. Omnichannel commerce software can and should integrate with [e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms), [retail management systems](https://www.g2.com/categories/retail-management-system), [ERP systems](https://www.g2.com/categories/erp-systems), and [marketing software](https://www.g2.com/categories/marketing). While the configuration of integrations will vary based on both the platform and the user, the overall goal is to connect all relevant sales channels. Similarly, omnichannel commerce software must manage both online and in-store channels, since multichannel retail software is primarily focused on unifying various e-commerce channels. To qualify for inclusion in the Omnichannel Commerce category, a product must: - Provide a platform with tools necessary to manage all channels for a commerce business - Integrates with software for order fulfillment, cross-channel marketing, and more - Manage and combine primarily customer-facing commerce channels - Work with both online stores and brick-and-mortar channels such as POS - Deliver features for B2C or B2B omnichannel commerce, or both - Maintain product data and availability across all channels ## Top Omnichannel Commerce Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) | 4.4/5.0 (854 reviews) | Unified retail-and-digital commerce with omnichannel automation | "[Shopify Plus: Enterprise Power with a User-Friendly, Scalable Experience](https://www.g2.com/survey_responses/shopify-plus-review-12484480)" | | 2 | [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) | 4.3/5.0 (294 reviews) | SAP-native B2B and B2C omnichannel commerce | "[Strong Enterprise Foundations, Slower Innovation Cycles](https://www.g2.com/survey_responses/sap-commerce-cloud-review-12779109)" | | 3 | [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) | 4.4/5.0 (353 reviews) | Shopify-native unified in-store and online commerce | "[Helpful Support, Reliable POS systems, and Flexible Payment options](https://www.g2.com/survey_responses/shopify-pos-review-12706183)" | | 4 | [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) | 4.3/5.0 (558 reviews) | Salesforce-native omnichannel commerce with AI personalization | "[Reliable and Scalable Ecommerce with Salesforce B2C Commerce](https://www.g2.com/survey_responses/salesforce-b2c-commerce-review-12711370)" | | 5 | [Mekari Qontak](https://www.g2.com/products/mekari-qontak/reviews) | 4.7/5.0 (31 reviews) | Unified multi-channel inbox with CRM-linked automation | "[Mekari Qontak Centralizes Channels for Faster, Clearer Customer Communication](https://www.g2.com/survey_responses/mekari-qontak-review-12750544)" | | 6 | [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) | 4.4/5.0 (285 reviews) | Salesforce-native B2B self-service ordering and account-based commerce | "[Streamlined, Customizable B2B Buying Experience with Salesforce B2B Commerce](https://www.g2.com/survey_responses/salesforce-b2b-commerce-review-12794576)" | | 7 | [ikas](https://www.g2.com/products/ikas/reviews) | 4.5/5.0 (148 reviews) | No-code omnichannel store operations with unified POS | "[ikas Makes Launching and Managing an Online Store Simple and Efficient](https://www.g2.com/survey_responses/ikas-review-12778893)" | | 8 | [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) | 4.2/5.0 (571 reviews) | Multichannel selling with built-in marketplace integrations | "[Amazing UX and Performance—Built Our BigCommerce Site Fast](https://www.g2.com/survey_responses/bigcommerce-review-12543407)" | | 9 | [Feedonomics](https://www.g2.com/products/feedonomics/reviews) | 4.4/5.0 (367 reviews) | Multichannel product feed transformation and syndication | "[Reliable Platform with Excellent Support and Seamless Integrations](https://www.g2.com/survey_responses/feedonomics-review-11571913)" | | 10 | [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) | 4.1/5.0 (599 reviews) | Omnichannel contact routing with Salesforce-native intelligence | "[Five9 a great way to communicate especially when working from home!](https://www.g2.com/survey_responses/five9-intelligent-cloud-contact-center-platform-review-5038340)" | ## G2 Grid® for Omnichannel Commerce Software ![G2 Grid® for Omnichannel Commerce Software plotting products by satisfaction and market presence](https://www.g2.com/categories/omnichannel-commerce/grids.png?focus%5B%5D=18479&focus%5B%5D=785&focus%5B%5D=135686&focus%5B%5D=320&focus%5B%5D=68667&focus%5B%5D=605&focus%5B%5D=1283157&focus%5B%5D=706) Highlighted products: Shopify Plus, SAP Commerce Cloud, Shopify POS, Salesforce B2C Commerce, Mekari Qontak, Salesforce B2B Commerce, ikas, and BigCommerce. Underlying data: [Grid® JSON](https://www.g2.com/categories/omnichannel-commerce/grids.json?focus%5B%5D=shopify-plus&focus%5B%5D=sap-commerce-cloud&focus%5B%5D=shopify-shopify-pos&focus%5B%5D=salesforce-b2c-commerce&focus%5B%5D=mekari-qontak&focus%5B%5D=salesforce-b2b-commerce&focus%5B%5D=ikas&focus%5B%5D=bigcommerce) ## How Many Omnichannel Commerce Software Products Does G2 Track? **Total Products under this Category:** 199 ### Category Stats (Jul 2026) - **Average Rating**: 4.31/5 (↓0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Rithum (+0.35%) - Among all products in this category, Rithum recorded the largest rating increase compared to last month *Last updated: July 14, 2026* ## How Does G2 Rank Omnichannel Commerce Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 6,700+ Authentic Reviews - 199+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Omnichannel Commerce Software Is Best for Your Use Case? - **Leader:** [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - **Highest Performer:** [Feedonomics](https://www.g2.com/products/feedonomics/reviews) - **Easiest to Use:** [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - **Top Trending:** [ikas](https://www.g2.com/products/ikas/reviews) - **Best Free Software:** [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) --- **Sponsored** ### Insight Assurance Insight Assurance is a global cybersecurity and compliance firm that supports organizations across industries in navigating complex regulatory frameworks with clarity and confidence. Our team brings extensive experience from top public accounting firms—including Big 4 backgrounds—to deliver high-quality audit and advisory services aligned with SOC 2, ISO 27001, PCI DSS, HITRUST, and other industry standards. We serve startups, large enterprises, and public sector entities with a flexible, collaborative approach that emphasizes risk awareness, operational integrity, and long-term resilience. As an independent third-party, we are committed to helping organizations meet their compliance responsibilities without compromising on quality or trust. Delivering Quality, Assuring Trust. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=2113&secure%5Bchosen_at%5D=2026-07-14T15%3A32%3A11Z&secure%5Bdisplayable_resource_id%5D=1003374&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=1317354&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1317354&secure%5Bresource_id%5D=2113&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fomnichannel-commerce%3Fpage%3D2&secure%5Btoken%5D=c1214f27180bb775922bed210f0e3627f017a727bbeeeee0565d9c95e6be10f4&secure%5Burl%5D=https%3A%2F%2Fhubs.ly%2FQ04783qb0&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Omnichannel Commerce Software Products in 2026? ### 1. [Commerce Studio by 1440](https://www.g2.com/products/commerce-studio-by-1440/reviews) Commerce Studio by 1440 helps multi-channel retailers break down data silos and maximize productivity behind a single Salesforce login. Scale your business by creating efficiencies with the tools you already use to manage Orders, Returns, Exchanges, Customer Support, Inventory, Suppliers, PIM, Dropship, 3PL and so much more. With powerful reporting and analytics, you'll soon realize the time-saving benefits of transforming your back office with Commerce Studio by 1440. **Average Rating:** 4.2/5.0 **Total Reviews:** 17 **How Do G2 Users Rate Commerce Studio by 1440?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.8/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 6.5/10 (Category avg: 10/10) **Who Is the Company Behind Commerce Studio by 1440?** - **Seller:** [Cloud Conversion](https://www.g2.com/sellers/cloud-conversion) - **Year Founded:** 2009 - **HQ Location:** Park City, UT - **Twitter:** @1440io (1,328 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1440io/ (37 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 59% Small-Business, 24% Mid-Market #### What Are Recent G2 Reviews of Commerce Studio by 1440? **"[Becoming A Necessity](https://www.g2.com/survey_responses/commerce-studio-by-1440-review-4578038)"** **Rating:** 4.5/5.0 stars *— James M.* [Read full review](https://www.g2.com/survey_responses/commerce-studio-by-1440-review-4578038) --- **"[It’s a e-commerce CRM](https://www.g2.com/survey_responses/commerce-studio-by-1440-review-4986342)"** **Rating:** 5.0/5.0 stars *— Parshu R.* [Read full review](https://www.g2.com/survey_responses/commerce-studio-by-1440-review-4986342) --- #### What Are G2 Users Discussing About Commerce Studio by 1440? - [What is Commerce Studio by 1440 used for?](https://www.g2.com/discussions/what-is-commerce-studio-by-1440-used-for) ### 2. [Rithum](https://www.g2.com/products/rithum/reviews) Rithum was born from the combined strength of e-commerce trailblazers CommerceHub and ChannelAdvisor. Operating across the globe, Rithum supports the world's leading brands and retailers with a range of 3P commerce solutions that enable business models like drop shipping, private marketplace vendor self-service, e-commission and public marketplaces, helping them to drive efficient and profitable e-commerce businesses. Rithum solutions help businesses • Acquire new consumers with greater efficiency and effectiveness. • Optimize and scale quickly by adding new channels. • Expand curated product selection quickly and easily. • Create amazing consumer experiences from the beginning of the shopping journey to the very end. **Average Rating:** 4.0/5.0 **Total Reviews:** 118 **How Do G2 Users Rate Rithum?** - **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.8/10) - **E-commerce Integration:** 10.0/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 10.0/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Rithum?** - **Seller:** [Rithum](https://www.g2.com/sellers/rithum) - **Company Website:** https://www.rithum.com/ - **Year Founded:** 1997 - **HQ Location:** Atlanta , GA - **Twitter:** @rithumcommerce (9,718 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/rithumcommerce/ (934 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 62% Small-Business, 34% Mid-Market #### What Are Rithum's Pros and Cons? **Pros:** - Ease of Use (6 reviews) - Inventory Management (5 reviews) - Business Growth (3 reviews) - Easy Integrations (3 reviews) - Helpful (3 reviews) **Cons:** - Inventory Management (3 reviews) - Limited Customization (3 reviews) - Data Management Issues (2 reviews) - Difficult Customization (2 reviews) - Editing Difficulties (2 reviews) ### What Do G2 Reviewers Say About Rithum? *AI-generated summary from verified user reviews* **Pros:** - Users find Rithum to be **very easy to use** , allowing seamless management of inventory, orders, and billing. - Users appreciate the **seamless inventory syncing** of Rithum, enabling efficient updates and order management in one portal. - Users value the **business growth potential** of Rithum, aiding in scaling e-commerce operations effectively and easily. - Users value the **easy integrations** of Rithum, allowing seamless connectivity with multiple enterprise applications. - Users find Rithum's **helpfulness** invaluable for managing drop shipping and enhancing their business operations efficiently. **Cons:** - Users express concerns about **difficult SKU/item navigation** , making editing and order processing a cumbersome experience. - Users note the **limited customization** on Rithum, as changes to product listings cannot be made once established. - Users highlight **data management issues** with Rithum, especially the inflexibility in customizing added data. - Users find **difficult customization** on Rithum limiting, as added data cannot be changed once submitted. - Users struggle with **editing difficulties** in Rithum, specifically in locating SKUs/items for modifications. #### What Are Recent G2 Reviews of Rithum? **"[Streamlined Our Multi-Channel Operations Efficiently](https://www.g2.com/survey_responses/rithum-review-12975343)"** **Rating:** 5.0/5.0 stars *— Ganesh Venkata Sai sravan kumar s.* [Read full review](https://www.g2.com/survey_responses/rithum-review-12975343) --- **"[Efficient E-Commerce Management, Slightly Sluggish Interface](https://www.g2.com/survey_responses/rithum-review-13035981)"** **Rating:** 4.0/5.0 stars *— Steffy l.* [Read full review](https://www.g2.com/survey_responses/rithum-review-13035981) --- #### What Are G2 Users Discussing About Rithum? - [What is DemandStream used for?](https://www.g2.com/discussions/what-is-demandstream-used-for) - [Is ChannelAdvisor a good company?](https://www.g2.com/discussions/is-channeladvisor-a-good-company) - [What is the difference between Shopify and ChannelAdvisor?](https://www.g2.com/discussions/what-is-the-difference-between-shopify-and-channeladvisor) - [How does CommerceHub work?](https://www.g2.com/discussions/how-does-commercehub-work) - [How does ChannelAdvisor work?](https://www.g2.com/discussions/how-does-channeladvisor-work) ### 3. [PartnerLinQ](https://www.g2.com/products/partnerlinq/reviews) PartnerLinQ is a cloud-native supply chain visibility platform that delivers resilience through simplifying visibility and connectivity. PartnerLinQ’s Platform with Native Applications adds business context to traditional integrations, minimizing the impact of disruption. With capabilities for intelligent hyper-automation, multi-channel integration, and real-time analytics, PartnerLinQ seamlessly connects multi-tier supply chain networks, channels, marketplaces, and core systems worldwide to deliver unified connectivity for the future. PartnerLinQ’s Platform with Native Applications enables EDI, Non-EDI, and API-led enterprise wide integration capabilities, while enhancing visibility across the partner network through in-depth, analytics-based insights. The PartnerLinQ platform provides businesses a highly configurable and flexible approach with an easy to use interface, that eases partner onboarding, provides built-in alerts with a control center view of the enterprise network transactions, in a cost-efficient and scalable manner. **Average Rating:** 4.6/5.0 **Total Reviews:** 79 **How Do G2 Users Rate PartnerLinQ?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10) - **E-commerce Integration:** 9.7/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 9.9/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind PartnerLinQ?** - **Seller:** [PartnerLInQ](https://www.g2.com/sellers/partnerlinq) - **Year Founded:** 1998 - **HQ Location:** Cranbury, New Jersey - **Twitter:** @PartnerlinQ (43 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/partnerlinq-digital-supply-chain-solution/mycompany/ (66 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Automotive - **Company Size:** 41% Mid-Market, 34% Small-Business #### What Are PartnerLinQ's Pros and Cons? **Pros:** - Innovation (4 reviews) - Real-time Access (3 reviews) - Communication (2 reviews) - EDI Integration (2 reviews) - Real-time Data (2 reviews) **Cons:** - Expensive (1 reviews) - Lack of Mobile Support (1 reviews) - Missing Features (1 reviews) - Mobile Compatibility (1 reviews) - Mobile Responsiveness (1 reviews) ### What Do G2 Reviewers Say About PartnerLinQ? *AI-generated summary from verified user reviews* **Pros:** - Users value the **innovation in digital business communication** , enjoying seamless integration of various platforms and data exchange. - Users value the **real-time access** of PartnerLinQ, facilitating efficient communication and informed decision-making. - Users appreciate the **unified communication capabilities** of PartnerLinQ, enhancing their digital business interactions effectively. - Users appreciate the **unifying capabilities** of PartnerLinQ, enhancing B2B communication and simplifying digital business processes. - Users value the **real-time data capabilities** of PartnerLinQ, enhancing informed decision-making in digital business communications. **Cons:** - Users feel the pricing of PartnerLinQ is **expensive** compared to similar software with comparable features and functionality. - Users are frustrated by the **lack of mobile support** for PartnerLinQ, limiting accessibility and usability on the go. - Users are disappointed by the **absence of an iOS mobile application** for PartnerLinQ in their region. - Users are disappointed by the **lack of iOS mobile app** for PartnerLinQ, limiting accessibility in some regions. - Users express frustration over the **lack of an iOS mobile application** for PartnerLinQ in their region. #### What Are Recent G2 Reviews of PartnerLinQ? **"[My All-in-One Tool for Supply Chain Mgmt](https://www.g2.com/survey_responses/partnerlinq-review-7486772)"** **Rating:** 5.0/5.0 stars *— Ammar S.* [Read full review](https://www.g2.com/survey_responses/partnerlinq-review-7486772) --- **"[Best SupplyChain Solution](https://www.g2.com/survey_responses/partnerlinq-review-5442837)"** **Rating:** 4.0/5.0 stars *— Verified User in Apparel & Fashion* [Read full review](https://www.g2.com/survey_responses/partnerlinq-review-5442837) --- #### What Are G2 Users Discussing About PartnerLinQ? - [What is PartnerLinQ used for?](https://www.g2.com/discussions/what-is-partnerlinq-used-for) ### 4. [Numerator Insights](https://www.g2.com/products/numerator-insights/reviews) Numerator Insights provides manufacturers and retailers visibility into omnichannel consumer behaviors including brand and channel switching, household penetration, and shopper profiles within a user-friendly platform. Numerator Insights offers over 40 flexible reports to provide faster, deeper answers about consumer behavior, helping brands and retailers identify growth opportunities. Numerator Insights is powered by data from the Numerator OmniPanel, America’s largest, most representative consumer panel. The Numerator OmniPanel provides a holistic view of consumer behavior across channels, capturing more than 2 billion trips from 200,000 static panelists, and 2,500+ demographic, psychographic & media consumption attributes, collected from a single source. The Numerator OmniPanel provides unparalleled insights about omnichannel consumer behavior, as well as the attitudes and opinions that influence each trip. **Average Rating:** 4.6/5.0 **Total Reviews:** 42 **How Do G2 Users Rate Numerator Insights?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.8/10) - **E-commerce Integration:** 9.4/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 9.4/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 9.6/10 (Category avg: 10/10) **Who Is the Company Behind Numerator Insights?** - **Seller:** [Numerator](https://www.g2.com/sellers/numerator) - **HQ Location:** Chicago, Illinois - **Twitter:** @numerator (1 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/numerator/ (2,790 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Consumer Goods, Food & Beverages - **Company Size:** 60% Enterprise, 31% Mid-Market #### What Are Numerator Insights's Pros and Cons? **Cons:** - Improvement Needed (1 reviews) - Inadequate Reporting (1 reviews) - Insufficient Insights (1 reviews) - Limited Reporting (1 reviews) ### What Do G2 Reviewers Say About Numerator Insights? *AI-generated summary from verified user reviews* **Cons:** - Users find some predefined reports to be **difficult to understand** , hindering their ability to effectively utilize Numerator Insights. - Users find some **predefined reports difficult to understand** , impacting their ability to derive insights effectively. - Users find some predefined reports to have **insufficient insights** , making them hard to understand and utilize effectively. - Users find some **predefined reports hard to understand** , which complicates data interpretation and analysis. #### What Are Recent G2 Reviews of Numerator Insights? **"[Larger Sample Size, User-Friendly Insights](https://www.g2.com/survey_responses/numerator-insights-review-12470823)"** **Rating:** 5.0/5.0 stars *— Verified User* [Read full review](https://www.g2.com/survey_responses/numerator-insights-review-12470823) --- **"[Experience](https://www.g2.com/survey_responses/numerator-insights-review-12471880)"** **Rating:** 5.0/5.0 stars *— Caroliegh F.* [Read full review](https://www.g2.com/survey_responses/numerator-insights-review-12471880) --- #### What Are G2 Users Discussing About Numerator Insights? - [How does Numerator collect data?](https://www.g2.com/discussions/how-does-numerator-collect-data) - [What does Numerator the company do?](https://www.g2.com/discussions/what-does-numerator-the-company-do) - [Is Numerator is a good source?](https://www.g2.com/discussions/is-numerator-is-a-good-source) - [What is Numerator software?](https://www.g2.com/discussions/what-is-numerator-software) ### 5. [Mortar](https://www.g2.com/products/accumula-mortar/reviews) Mortar is the most complete POS-Shopify integration for brick-and-mortar retailers. It connects Lightspeed R-Series, Lightspeed X-Series (Vend), and Heartland Retail to Shopify, keeping inventory, orders, products, and customer records in sync in real time across your physical stores and your online store. Mortar is built by Accumula, a company that has been building retail integrations since 2013. WHO IT'S FOR Mortar is a good fit for retailers who: - Run one or more physical store locations alongside a Shopify storefront - Use Lightspeed R-Series, Lightspeed X-Series (formerly Vend), or Heartland Retail as their POS - Have struggled with inventory getting out of sync between their POS and Shopify - Want to offer buy online, pick up in store (BOPIS) to their customers - Are scaling — adding new store locations, expanding their online catalog, or both It's not the right fit for retailers who only sell online, or for POS systems outside the three listed above. WHAT MORTAR SYNCS - Inventory: Every sale, return, and inventory adjustment in your POS updates Shopify in real time, and vice versa. Supports multiple store locations. - Orders: Online orders placed on Shopify are sent to your POS. In-store sales update Shopify inventory automatically. - Products: Add or update products in your POS and they sync to Shopify. Manage your catalog in one place. - Customers: Customer records stay consistent between your POS and Shopify, including purchase history. - Refunds, exchanges, and order edits: When a customer returns something at your register, Shopify updates. When an order is edited after the fact, it flows through. Most integrations don't support this. HOW MORTAR COMPARES vs. the native Lightspeed-Shopify integration: The native integration syncs inventory and basic product data, but it doesn't support refunds processed in Lightspeed updating Shopify, exchanges, or order edits. It also requires manual product matching in many cases. Mortar handles all of these natively and uses automatic product linking — no manual SKU mapping required. vs. SKU IQ: SKU IQ is a competing integration that also connects Lightspeed and Shopify. The key difference is product linking: SKU IQ requires you to manually map products between systems. With Mortar, that process is automatic. Mortar also handles refunds, exchanges, and order edits; SKU IQ does not. HOW IT WORKS Setup typically takes less than an hour. You connect your POS and Shopify accounts, Mortar automatically links your products between the two systems, and sync begins. The initial product link runs automatically — you don't need to manually match SKUs. Most merchants are live within a few hours. CUSTOMER RESULTS - A DTC clothing brand scaled from 4 to 54 store locations while keeping their POS and Shopify in sync throughout. - An outdoor sports retailer onboarded a catalog of over 100,000 SKUs in 3 days using Mortar's automated product linking. - Multiple merchants report eliminating the manual inventory reconciliation work and customer service problems that previously wasted several hours per week. FREQUENTLY ASKED QUESTIONS Does Mortar support multiple store locations? Yes. Mortar supports multi-location inventory out of the box. You can manage inventory across all your physical locations and your Shopify store from within your POS. What happens when a customer makes a return in-store? When a return is processed in your POS, Mortar updates Shopify — the order status, inventory, and any associated records all stay accurate. This is one of the most common gaps in competing integrations. Do I need to manually match my products between my POS and Shopify? No. Mortar links products automatically based on SKU and product data. You don't need to manually map products between systems. Does Mortar support buy online, pick up in store (BOPIS)? Yes. Mortar supports BOPIS workflows with Lightspeed and Shopify. Is there a free trial? Yes. Mortar offers a 14-day free trial. See usemortar.com/pricing for plan details. Which POS systems does Mortar support? Lightspeed R-Series, Lightspeed X-Series (formerly Vend), and Heartland Retail. **Average Rating:** 4.8/5.0 **Total Reviews:** 10 **How Do G2 Users Rate Mortar?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) - **E-commerce Integration:** 10.0/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 8.3/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Mortar?** - **Seller:** [Accumula](https://www.g2.com/sellers/accumula) - **Year Founded:** 2013 - **HQ Location:** Tacoma, WA - **Twitter:** @accumularetail (76 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/accumula (14 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail - **Company Size:** 70% Small-Business, 20% Mid-Market #### What Are Recent G2 Reviews of Mortar? **"[The eccentric and superlative platform for uniting retailers' online](https://www.g2.com/survey_responses/mortar-review-9517747)"** **Rating:** 4.5/5.0 stars *— Annitta L.* [Read full review](https://www.g2.com/survey_responses/mortar-review-9517747) --- **"[Accumula Review](https://www.g2.com/survey_responses/mortar-review-9447459)"** **Rating:** 4.5/5.0 stars *— Britney M.* [Read full review](https://www.g2.com/survey_responses/mortar-review-9447459) --- #### What Are G2 Users Discussing About Mortar? - [What does Accumula do?](https://www.g2.com/discussions/what-does-accumula-do) - [Is Shopify compatible with Lightspeed?](https://www.g2.com/discussions/is-shopify-compatible-with-lightspeed) - 1 comment - [How is Lightspeed different from Shopify?](https://www.g2.com/discussions/how-is-lightspeed-different-from-shopify) - 1 comment ### 6. [Etail Solutions](https://www.g2.com/products/etail-solutions/reviews) Etail Solutions helps brands, distributors, 3PLs, and retailers optimize ecommerce fulfillment across multiple sales channels, fulfillment locations, and existing software systems and platforms. Etail combines real-time inventory visibility, intelligent order routing, and deep integration capabilities to cut ecommerce fulfillment costs and scale profitably. In 2025, Etail introduced its latest innovation, The Distribution Network. Etail’s latest innovation turns regional distributors into D2C fulfillment hubs by connecting their inventory to brands’ ecommerce channels. Orders are automatically routed to the closest distributor, optimizing for speed, cost, and availability. Distributors unlock new revenue. Brands get fast, nationwide delivery with less overhead, using partners they already know and trust. Founded in 2010, Etail is designed to simplify complex ecommerce fulfillment challenges. The platform supports distributed inventory and order management, multi-vendor sourcing, cartonization, rate shopping, and native shipping – all powered by automation and real-time data. With flexible integrations, it adapts to even the most complex fulfillment setups. Etail is the operating system for modern ecommerce fulfillment – engineered for flexibility, built to handle complexity, and ready to scale with you. WHAT SETS US APART? Lower Costs: Automate routing for the most cost-effective delivery and reduce shipping expenses. Scalable Growth: Easily onboard vendors, manage catalogs, and scale profitably with drop shipping support. Flexible Integration: Connect with any system via EDI, APIs, or custom integrations—no replacement needed. Accurate Data: Sync inventory and pricing across channels and build custom reports effortlessly. READY TO SCALE SMARTER? Follow us for insights or visit our website to learn more. **Average Rating:** 4.4/5.0 **Total Reviews:** 41 **How Do G2 Users Rate Etail Solutions?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.8/10) - **E-commerce Integration:** 9.3/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 9.3/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Etail Solutions?** - **Seller:** [Etail Solutions](https://www.g2.com/sellers/etail-solutions) - **Company Website:** https://www.etailsolutions.com - **Year Founded:** 2010 - **HQ Location:** Minneapolis, MN - **Twitter:** @TeamEtail (610 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/etail-solutions (19 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail, Consumer Goods - **Company Size:** 46% Small-Business, 44% Mid-Market #### What Are Etail Solutions's Pros and Cons? **Pros:** - Attentive (1 reviews) - Communication (1 reviews) - Customer Support (1 reviews) - Helpful (1 reviews) - Response Time (1 reviews) **Cons:** - Delay Issues (1 reviews) - Delivery Delays (1 reviews) - Time-Consuming (1 reviews) - Time-Consuming Tasks (1 reviews) - Time Consumption (1 reviews) ### What Do G2 Reviewers Say About Etail Solutions? *AI-generated summary from verified user reviews* **Pros:** - Users value the **attentive team support** , noting regular calls that enhance their experience with Etail Solutions. - Users value the **effective communication** provided by Etail Solutions, facilitating regular and helpful team calls. - Users appreciate the **responsive customer support** of Etail Solutions, benefitting from regular communication and assistance. - Users find the **helpful support** from Etail Solutions invaluable for regular team communication and problem-solving. - Users value the **responsive support** from Etail Solutions, enhancing their overall experience with efficient communication. **Cons:** - Users face frustrating **delay issues** , hindering essential initiatives and prolonging ticket resolution times with Etail Solutions. - Users are frustrated with **delivery delays** that hinder the progress of important initiatives needing Etail's input. - Users find the **time-consuming ticket resolution** delays progress on important initiatives with Etail Solutions. - Users are frustrated with the **time-consuming ticket resolution** , hindering progress on initiatives with Etail Solutions. - Users express frustration with **time consumption** in ticket resolution, hindering progress on important initiatives from Etail. #### What Are Recent G2 Reviews of Etail Solutions? **"[I've been working with Etail Solutions platform for more than 4 years](https://www.g2.com/survey_responses/etail-solutions-review-9214174)"** **Rating:** 5.0/5.0 stars *— Karl G.* [Read full review](https://www.g2.com/survey_responses/etail-solutions-review-9214174) --- **"[Very Hands-On Support and Guidance](https://www.g2.com/survey_responses/etail-solutions-review-9999724)"** **Rating:** 5.0/5.0 stars *— Julie G.* [Read full review](https://www.g2.com/survey_responses/etail-solutions-review-9999724) --- #### What Are G2 Users Discussing About Etail Solutions? - [What is Etail used for?](https://www.g2.com/discussions/what-is-etail-used-for) - 1 comment ### 7. [Salesfloor](https://www.g2.com/products/salesfloor/reviews) Salesfloor unifies virtual shopping, clienteling, and AI assisted selling. Salesfloor’s mission is to revolutionize the retail sales and service experience by fusing the human connection with the power of AI. **Average Rating:** 4.5/5.0 **Total Reviews:** 24 **How Do G2 Users Rate Salesfloor?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.7/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 8.3/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Salesfloor?** - **Seller:** [Salesfloor](https://www.g2.com/sellers/salesfloor-cbb8928a-5ae8-4079-a541-0875729adde3) - **Year Founded:** 2014 - **HQ Location:** Montreal, Quebec - **LinkedIn® Page:** https://www.linkedin.com/company/salesfloor (63 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 42% Mid-Market, 33% Enterprise #### What Are Salesfloor's Pros and Cons? **Pros:** - Business Growth (2 reviews) - Product Management (2 reviews) - B2B Sales (1 reviews) - Customer Experience (1 reviews) - Customizability (1 reviews) **Cons:** - Difficult Customization (1 reviews) - Learning Curve (1 reviews) - Limited Features (1 reviews) - Missing Features (1 reviews) ### What Do G2 Reviewers Say About Salesfloor? *AI-generated summary from verified user reviews* **Pros:** - Users value the **scalability and integration capabilities** of Salesfloor, enhancing business growth for mid-sized companies significantly. - Users appreciate the **scalability** of Salesfloor, allowing large projects and tailored solutions for diverse business needs. - Users value the **flexibility and integration** of Salesfloor, enhancing B2B sales with rich customer insights. - Users value the **individualized customer experience** Salesfloor offers, enhancing buyer-store connections and optimizing service. - Users appreciate the **customization options** in Salesfloor, allowing for flexible adjustments to their specific needs. **Cons:** - Users find **difficult customization** due to an outdated frontend and an immature integrated CMS, complicating content maintenance. - Users note that the **learning curve** for Salesfloor needs improvement to enhance employee adoption and effectiveness. - Users find **limited features** in Salesfloor, especially with an outdated frontend and a lacking integrated CMS. - Users note the **missing features** in Salesfloor, with an outdated frontend and an immature integrated CMS for content changes. #### What Are Recent G2 Reviews of Salesfloor? **"[Helps us increase sales and improve customer experience](https://www.g2.com/survey_responses/salesfloor-review-9031064)"** **Rating:** 4.5/5.0 stars *— kelly R.* [Read full review](https://www.g2.com/survey_responses/salesfloor-review-9031064) --- **"[A platform that understands customers](https://www.g2.com/survey_responses/salesfloor-review-9690458)"** **Rating:** 4.5/5.0 stars *— Maite P.* [Read full review](https://www.g2.com/survey_responses/salesfloor-review-9690458) --- ### 8. [Wiser Solutions](https://www.g2.com/products/wiser-solutions/reviews) Wiser Solutions® is the global leader in Commerce Execution SaaS products. Our Commerce Execution Suite provides brands, retailers, brokers, and distributors with the intelligence needed to make better decisions, online and in-store. Wiser’s platform supports a variety of use cases, from market awareness and price management to shelf intelligence and retail execution. Why is Wiser the trusted retail analytics provider of over 800 brands and retailers around the world? Better data. Our mission is to build services that capture and present the most accurate and actionable information from millions of websites and tens of thousands of physical stores. Wiser’s near real-time intelligence offers multichannel visibility to optimize daily and hourly revenue, margin, and marketing-related strategies. Learn more at www.wiser.com and follow @wiserinc. **Average Rating:** 4.3/5.0 **Total Reviews:** 58 **How Do G2 Users Rate Wiser Solutions?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10) - **E-commerce Integration:** 6.7/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 7.8/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Wiser Solutions?** - **Seller:** [Wiser Solutions, Inc.](https://www.g2.com/sellers/wiser-solutions-inc) - **Year Founded:** 2014 - **HQ Location:** San Mateo, CA - **Twitter:** @wiserinc (764 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2561313/ (433 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail, Consumer Goods - **Company Size:** 44% Small-Business, 33% Mid-Market #### What Are Wiser Solutions's Pros and Cons? **Pros:** - Comprehensive Solutions (2 reviews) - Customer Support (2 reviews) - Ease of Use (2 reviews) - Intuitive (2 reviews) - Quick Solutions (2 reviews) **Cons:** - Not Intuitive (3 reviews) - Not User-Friendly (3 reviews) - Complexity (2 reviews) - UX Improvement (2 reviews) - Complex Implementation (1 reviews) ### What Do G2 Reviewers Say About Wiser Solutions? *AI-generated summary from verified user reviews* **Pros:** - Users value Wiser Solutions for its **comprehensive solutions** that deliver actionable data and insights for better decision-making. - Users commend the **speedy response and resolution** of customer support, appreciating diverse problem-solving methods available. - Users find the **intuitive design** of Wiser Solutions easy to navigate and helpful for analyzing data efficiently. - Users appreciate the **intuitive design** of Wiser Solutions, enabling quick navigation and efficient data analysis. - Users value the **quick solutions** provided by Wiser Solutions, appreciating the fast response to customer problems. **Cons:** - Users find Wiser Solutions **not intuitive** , making it challenging for newcomers to navigate and utilize effectively. - Users find Wiser Solutions to be **not user-friendly** , especially for newcomers navigating its complex interface and tools. - Users find the **complexity of Wiser Solutions** challenging, especially newcomers struggling with navigation and tool understanding. - Users find that Wiser Solutions has **poor user experience** and suggests improvements to the interface and user flow. - Users find the **complex implementation** challenging, especially those who are new to the Wiser Solutions platform. #### What Are Recent G2 Reviews of Wiser Solutions? **"[Mehdi review](https://www.g2.com/survey_responses/wiser-solutions-review-10269796)"** **Rating:** 4.5/5.0 stars *— Mehdi H.* [Read full review](https://www.g2.com/survey_responses/wiser-solutions-review-10269796) --- **"[Real-Time Data Insights That Drive Store Success](https://www.g2.com/survey_responses/wiser-solutions-review-12180180)"** **Rating:** 4.0/5.0 stars *— Verified User in Manufacturing* [Read full review](https://www.g2.com/survey_responses/wiser-solutions-review-12180180) --- #### What Are G2 Users Discussing About Wiser Solutions? - [What is Wiser Solutions used for?](https://www.g2.com/discussions/what-is-wiser-solutions-used-for) ### 9. [Inveon](https://www.g2.com/products/inveon/reviews) Inveon inCommerce is an enterprise e-commerce platform that is fully customizable, scalable and secure. The platform is the agile way to build, launch and grow your e-commerce business across channels, marketplaces and partners with fully customizable UI. Inveon inCommerce provides a central, end-to-end solution to manage your e-commerce operation from discovery to distribution. Plugin your existing tools & vendors. Integrate with marketplaces. Launch in weeks instead of months. Through Microservices-based, API-first, Cloud-native, and Headless architecture, inCommerce provides supreme performance. Inveon inCommerce platform brings your brand to life consistently across mobile, social and retail with the best possible shopping experience. Our talented design and development team works together with you to make sure your brand comes alive according to your brand guidelines. With 99.8% uptime, inCommerce users enjoy high availability and performance. Inveon also provides a companion to inCommerce platform with the digital growth management solutions: GrowthLab. GrowthLab combines the power of your data with Inveon expertise to take your business to the next level. Keep the pulse on your store with InCommerce's real-time data stream. Our built-in analytics dashboard provides you with actionable customer, order and inventory insights. In addition to integration with top digital marketing platforms from customer segmentation and analytics to email marketing, GrowthLab team is also certified partners for Google and Facebook platforms. **Average Rating:** 4.5/5.0 **Total Reviews:** 24 **How Do G2 Users Rate Inveon?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.8/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 7.5/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10) **Who Is the Company Behind Inveon?** - **Seller:** [Inveon](https://www.g2.com/sellers/inveon) - **Year Founded:** 2006 - **HQ Location:** Istanbul, Turkey - **Twitter:** @inveon (1,391 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/inveon (86 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail - **Company Size:** 46% Mid-Market, 35% Small-Business #### What Are Recent G2 Reviews of Inveon? **"[Robust e-commerce websites for different country-specific operations with localization capabilities](https://www.g2.com/survey_responses/inveon-review-6667047)"** **Rating:** 4.5/5.0 stars *— Emre Y.* [Read full review](https://www.g2.com/survey_responses/inveon-review-6667047) --- **"[inCommerce platform met the demands of our company](https://www.g2.com/survey_responses/inveon-review-7400983)"** **Rating:** 4.5/5.0 stars *— Ekrem B.* [Read full review](https://www.g2.com/survey_responses/inveon-review-7400983) --- #### What Are G2 Users Discussing About Inveon? - [What are the basic components of e-commerce software?](https://www.g2.com/discussions/what-are-the-basic-components-of-e-commerce-software) - [What does e-commerce software do?](https://www.g2.com/discussions/what-does-e-commerce-software-do) - [What are important features of ecommerce software?](https://www.g2.com/discussions/incommerce-what-are-important-features-of-ecommerce-software) ### 10. [RetailOps](https://www.g2.com/products/retailops/reviews) RetailOps is a retail operations management solution. Our customers have the need for a true SaaS solution that can handle multiple sales channels and products in one, easy-to-use application. Our solutions cover everything from purchasing to reporting and even goes mobile thanks to the RetailOps mobile app. **Average Rating:** 3.7/5.0 **Total Reviews:** 13 **How Do G2 Users Rate RetailOps?** - **Has the product been a good partner in doing business?:** 6.2/10 (Category avg: 8.8/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind RetailOps?** - **Seller:** [RetailOps](https://www.g2.com/sellers/retailops) - **Year Founded:** 2011 - **HQ Location:** San Diego, US - **Twitter:** @Gud_Tech (14 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3243366/ (3 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail - **Company Size:** 46% Small-Business, 46% Mid-Market #### What Are Recent G2 Reviews of RetailOps? **"[Great for ecommerce business activities](https://www.g2.com/survey_responses/retailops-review-4426088)"** **Rating:** 4.0/5.0 stars *— Francis B.* [Read full review](https://www.g2.com/survey_responses/retailops-review-4426088) --- **"[Laggy but effective](https://www.g2.com/survey_responses/retailops-review-1877944)"** **Rating:** 4.0/5.0 stars *— Verified User in Apparel & Fashion* [Read full review](https://www.g2.com/survey_responses/retailops-review-1877944) --- #### What Are G2 Users Discussing About RetailOps? - [What is RetailOps used for?](https://www.g2.com/discussions/what-is-retailops-used-for) ### 11. [Anchanto Order Management](https://www.g2.com/products/anchanto-order-management/reviews) Anchanto Order Management is an enterprise multi-channel e-commerce management software. It offers a one-stop solution to run centralized order management, inventory management, and catalog management operations. Powered with more than 150 ready integrations with marketplaces, webstores, and shipping carriers around the world, Anchanto Order Management enables businesses to run seamless and successful e-commerce operations at scale. It provides the following capabilities: 1. Intelligent Order Management: All your orders, processed on a single platform 2. Multichannel Inventory Management: Every channel, in total control 3. Centralized Catalogue Management: Complete control of the purchase experience 4. Sales Management at Speed: Promotions that change with conditions **Average Rating:** 4.1/5.0 **Total Reviews:** 24 **How Do G2 Users Rate Anchanto Order Management?** - **Has the product been a good partner in doing business?:** 7.1/10 (Category avg: 8.8/10) - **E-commerce Integration:** 7.5/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 7.2/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 8.3/10 (Category avg: 10/10) **Who Is the Company Behind Anchanto Order Management?** - **Seller:** [Anchanto](https://www.g2.com/sellers/anchanto) - **Year Founded:** 2011 - **HQ Location:** Singapore, Singapore - **Twitter:** @anchantodotcom (331 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/anchanto (326 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail - **Company Size:** 63% Small-Business, 38% Mid-Market #### What Are Anchanto Order Management's Pros and Cons? **Pros:** - Easy Integrations (3 reviews) - Features (3 reviews) - Asset Management (2 reviews) - Customer Support (2 reviews) - Customizability (2 reviews) **Cons:** - Slow Performance (2 reviews) - Error Handling (1 reviews) - Limited Flexibility (1 reviews) - Slow Loading (1 reviews) - Slow Processing (1 reviews) ### What Do G2 Reviewers Say About Anchanto Order Management? *AI-generated summary from verified user reviews* **Pros:** - Users value the **easy integration** of Anchanto Order Management, facilitating seamless connections with their systems for optimal efficiency. - Users value the **customized solutions** and **comprehensive features** of Anchanto Order Management for effective e-commerce management. - Users value the **seamless integration** of Anchanto Order Management, enhancing efficiency in managing inventory and orders. - Users value the **responsive customer support** from Anchanto, enjoying customized solutions tailored to their unique needs. - Users value the **customizability** of Anchanto Order Management, allowing tailored solutions to meet diverse business needs. **Cons:** - Users report **slow performance** with delayed syncing and occasional server lag, impacting their experience during peak times. - Users face **error handling difficulties** due to unclear error listings and delays in syncing time. - Users experience **limited flexibility** when it comes to making listing amendments or updates in Anchanto Order Management. - Users experience **slow loading** during peak hours, which hampers efficiency in managing orders through the system. - Users experience **slow processing** due to occasional server lag, particularly during peak usage times affecting efficiency. #### What Are Recent G2 Reviews of Anchanto Order Management? **"[Anchanto Order Management Experience](https://www.g2.com/survey_responses/anchanto-order-management-review-11123091)"** **Rating:** 4.0/5.0 stars *— Josereanto .* [Read full review](https://www.g2.com/survey_responses/anchanto-order-management-review-11123091) --- **"[Best Customer Service and Support!](https://www.g2.com/survey_responses/anchanto-order-management-review-11115010)"** **Rating:** 4.0/5.0 stars *— Tanti A.* [Read full review](https://www.g2.com/survey_responses/anchanto-order-management-review-11115010) --- #### What Are G2 Users Discussing About Anchanto Order Management? - [What is SelluSeller used for?](https://www.g2.com/discussions/what-is-selluseller-used-for) ### 12. [charles](https://www.g2.com/products/charles/reviews) charles is a WhatsApp marketing platform made in Berlin. Its easy-to-use software enables businesses to drive revenue, retention and innovative customer experiences by complementing existing marketing channels with the reach and richness of WhatsApp. It does so by enabling CRM teams to set-up recurring flows and automations based on consumer specific events in a personalized manner. It supports businesses to stay GDPR-compliant and consistently iterate in this new channel while also integrating with select CDP/CRM, service and shop systems such as Shopify, Klaviyo, Emarsys and Zendesk to leverage data for their omnichannel strategy. charles' key products are 📣 Campaigns and 🚀Journeys. With Journeys, you set up and send engaging automated WhatsApp flows – like opt-in flows, WhatsApp product finders and Black Friday campaigns. With Campaigns, you can send outbound marketing messages to your consumers, and track responses. **Average Rating:** 4.8/5.0 **Total Reviews:** 29 **How Do G2 Users Rate charles?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.8/10) - **E-commerce Integration:** 9.2/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 7.9/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 9.3/10 (Category avg: 10/10) **Who Is the Company Behind charles?** - **Seller:** [Charles](https://www.g2.com/sellers/charles) - **Year Founded:** 2019 - **HQ Location:** Berlin, DE - **Twitter:** @charles_chatout (16 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/charles (78 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Cosmetics, Apparel & Fashion - **Company Size:** 88% Small-Business, 6% Mid-Market #### What Are charles's Pros and Cons? **Pros:** - Ease of Use (4 reviews) - Automation (3 reviews) - Customer Engagement (3 reviews) - Customer Support (3 reviews) - Business Growth (2 reviews) **Cons:** - Buggy Features (1 reviews) - Bugs (1 reviews) - Expensive (1 reviews) - Segmentation Issues (1 reviews) - Software Bugs (1 reviews) ### What Do G2 Reviewers Say About charles? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **ease of use** of Charles, enhancing efficiency and streamlining their workflows effectively. - Users value the **automation features** of Charles, enhancing communication and boosting productivity in their campaigns. - Users value the **effective customer engagement** facilitated by Charles, enhancing communication and boosting database growth significantly. - Users praise Charles for its **exceptional customer support** , noting quick assistance and professional communication that enhances user experience. - Users highlight the **significant business growth** facilitated by Charles through effective communication and seamless integration. **Cons:** - Users experience **occasional minor glitches** with Charles, but they appreciate how quickly these issues are resolved. - Users report **occasional minor glitches** in Charles, though they are typically resolved quickly. - Users find the service **expensive** , although it can provide good value with a proper investment strategy. - Users feel that the **segmentation issues** in Charles hinder their overall experience and effectiveness of the product. - Users encounter **occasional minor glitches** with Charles, though they are quickly resolved, maintaining user satisfaction. #### What Are Recent G2 Reviews of charles? **"[Effortless Automation & Campaign Precision](https://www.g2.com/survey_responses/charles-review-12269047)"** **Rating:** 5.0/5.0 stars *— Corina M.* [Read full review](https://www.g2.com/survey_responses/charles-review-12269047) --- **"[Efficient, automation and campaign updates great, customer service easy to reach and quick](https://www.g2.com/survey_responses/charles-review-10765109)"** **Rating:** 5.0/5.0 stars *— Verified User in Health, Wellness and Fitness* [Read full review](https://www.g2.com/survey_responses/charles-review-10765109) --- #### What Are G2 Users Discussing About charles? - [Is Charles free to use?](https://www.g2.com/discussions/is-charles-free-to-use) - [What is Charles on Mac?](https://www.g2.com/discussions/what-is-charles-on-mac) - 1 comment - [What is Charles software used for?](https://www.g2.com/discussions/what-is-charles-software-used-for) ### 13. [Intershop Commerce Platform](https://www.g2.com/products/intershop-commerce-platform/reviews) Intershop’s highly scalable cloud-based solutions empower businesses to significantly enhance their online presence, drive revenue growth and increase customer loyalty. Comprehensive out-of-the-box functionalities enable a quick go-to-market and to react flexibly to rapidly changing market conditions. The platform is ideal for high-performing businesses, such as manufacturers and wholesalers, whether they are local enterprises, seeking expansion into new markets or are already operating on a global scale. The headless modular solution stack comes with a Progressive Web App (PWA) and includes Commerce Management (Commerce), Search (and AI-based Recommendations), Integration Hub, Experience Management, Product Information Management (PIM), Order Management (OMS), Customer Engagement Center, and Business Intelligence (Analytics). Additionally, we provide tailored functionalities designed to optimize B2B e-commerce experiences, such as the display of customer-specific pricing and personalized dashboards, shared shopping carts and the management of users & organizational structures incl. budget rules and mechanism. Companies such as Dover Corporation, Miele, and KION North America use Intershop to provide seamless omnichannel commerce experiences, and achieve successful market expansion. Together, we can elevate your business to new heights as well. Benefit from our well-established yet flexible e-commerce platform, complete with cost control options via revenue or transaction-based billing models. A free demo can be scheduled on the Intershop website www.intershop.com! **Average Rating:** 4.4/5.0 **Total Reviews:** 41 **How Do G2 Users Rate Intershop Commerce Platform?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10) - **E-commerce Integration:** 9.3/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 8.1/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Intershop Commerce Platform?** - **Seller:** [Intershop Communications](https://www.g2.com/sellers/intershop-communications) - **Year Founded:** 1992 - **HQ Location:** Jena - **Twitter:** @intershop (2,518 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/intershop-communications (282 employees on LinkedIn®) - **Ownership:** XETRA:ISH2.DE **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Manufacturing - **Company Size:** 40% Mid-Market, 30% Enterprise #### What Are Intershop Commerce Platform's Pros and Cons? **Pros:** - B2B Sales (8 reviews) - B2B (7 reviews) - Customization Options (6 reviews) - Ease of Use (5 reviews) - Flexibility (4 reviews) **Cons:** - Limited Customization (3 reviews) - Not User-Friendly (3 reviews) - Complexity (2 reviews) - Integration Issues (2 reviews) - Interface Issues (2 reviews) ### What Do G2 Reviewers Say About Intershop Commerce Platform? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **flexibility and comprehensive B2B functionalities** of Intershop Commerce Platform, enhancing customer experience and revenue. - Users appreciate the **flexibility and integration capabilities** of Intershop Commerce Platform, enhancing customer experience and B2B functionality. - Users appreciate the **extensive customization options** of the Intershop Commerce Platform, enabling tailored solutions for B2B needs. - Users appreciate the **ease of use** of Intershop Commerce Platform, streamlining their workflow with effective integrations and features. - Users value the **flexibility** of Intershop Commerce Platform, enabling tailored solutions that grow with their business needs. **Cons:** - Users note the **limited customization** options in Intershop Commerce Platform, restricting operational activities and flexibility. - Users find the **Intershop Commerce Platform not user-friendly** , requiring training and third-party integrations for effective content management. - Users find the **complex development and customization** of the Intershop Commerce Platform challenging, particularly for less experienced developers. - Users face **integration issues** with Intershop's CMS, often needing third-party solutions to enhance user experience. - Users find the **interface issues** of Intershop Commerce Platform challenging, impacting usability compared to modern alternatives. #### What Are Recent G2 Reviews of Intershop Commerce Platform? **"[Versatile Platform with B2B Focus](https://www.g2.com/survey_responses/intershop-commerce-platform-review-12044194)"** **Rating:** 4.0/5.0 stars *— Niall M.* [Read full review](https://www.g2.com/survey_responses/intershop-commerce-platform-review-12044194) --- **"[User-Friendly with Easy Setup, Needs Mobile Enhancement](https://www.g2.com/survey_responses/intershop-commerce-platform-review-11991628)"** **Rating:** 4.0/5.0 stars *— phil n.* [Read full review](https://www.g2.com/survey_responses/intershop-commerce-platform-review-11991628) --- ### 14. [NetSDL](https://www.g2.com/products/netsdl/reviews) NetSDL is a commerce solution provider which offers robust and growth oriented enterprise solutions with on-going support in enterprise omni-channel commerce and integration management. **Average Rating:** 4.1/5.0 **Total Reviews:** 8 **How Do G2 Users Rate NetSDL?** - **E-commerce Integration:** 9.6/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 7.8/10 (Category avg: 8.1/10) **Who Is the Company Behind NetSDL?** - **Seller:** [NetSDL](https://www.g2.com/sellers/netsdl) - **Year Founded:** 2001 - **HQ Location:** King of Prussia, Pennsylvania - **LinkedIn® Page:** https://www.linkedin.com/company/2827920 (23 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 75% Small-Business, 25% Mid-Market #### What Are NetSDL's Pros and Cons? **Pros:** - App Integration (1 reviews) - Inventory Management (1 reviews) ### What Do G2 Reviewers Say About NetSDL? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **seamless app integration** of NetSDL, enhancing inventory management across multiple platforms effortlessly. #### What Are Recent G2 Reviews of NetSDL? **"[Best for rapid growth](https://www.g2.com/survey_responses/netsdl-review-9573522)"** **Rating:** 4.5/5.0 stars *— Ihsan M.* [Read full review](https://www.g2.com/survey_responses/netsdl-review-9573522) --- **"[It's awesome](https://www.g2.com/survey_responses/netsdl-review-6723479)"** **Rating:** 5.0/5.0 stars *— Mark B.* [Read full review](https://www.g2.com/survey_responses/netsdl-review-6723479) --- #### What Are G2 Users Discussing About NetSDL? - [What is NetSDL used for?](https://www.g2.com/discussions/what-is-netsdl-used-for) ### 15. [Openbravo Commerce Cloud](https://www.g2.com/products/openbravo-commerce-cloud/reviews) Helping physical stores play new expanded role in today’s omnichannel reality -Omnichannel readiness -Better in-store customer service -Faster, safe and convenient checkout -Greater store inventory accuracy Openbravo is the omnichannel software platform of choice for brands and retailers seeking to accelerate their digital transformation and omnichannel strategy. Flexible, cloud-based and mobile-enabled, it allows integration between the online and offline channels, personalized, convenient and safer store shopping experiences, as well as intelligent order management with a single and real-time view of inventory. International brands like Decathlon, BUT, Caroll, Rubaiyat, Sharaf DG, Toys “R” Us Iberia and Zôdio prefer Openbravo, which today counts over 18,000 back office users and 60,000 point of sale terminals. **Average Rating:** 3.9/5.0 **Total Reviews:** 18 **How Do G2 Users Rate Openbravo Commerce Cloud?** - **Has the product been a good partner in doing business?:** 7.6/10 (Category avg: 8.8/10) - **E-commerce Integration:** 7.1/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 7.0/10 (Category avg: 8.1/10) **Who Is the Company Behind Openbravo Commerce Cloud?** - **Seller:** [Openbravo](https://www.g2.com/sellers/openbravo) - **Year Founded:** 2006 - **HQ Location:** Pamplona, Navarra - **LinkedIn® Page:** https://www.linkedin.com/company/39434/ (264 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail - **Company Size:** 53% Small-Business, 26% Enterprise #### What Are Recent G2 Reviews of Openbravo Commerce Cloud? **"[Making work easier](https://www.g2.com/survey_responses/openbravo-commerce-cloud-review-5035682)"** **Rating:** 4.0/5.0 stars *— Khodor K.* [Read full review](https://www.g2.com/survey_responses/openbravo-commerce-cloud-review-5035682) --- **"[One page solution to search customer history to CRM management](https://www.g2.com/survey_responses/openbravo-commerce-cloud-review-4653294)"** **Rating:** 5.0/5.0 stars *— Mohammad W.* [Read full review](https://www.g2.com/survey_responses/openbravo-commerce-cloud-review-4653294) --- #### What Are G2 Users Discussing About Openbravo Commerce Cloud? - [What does Openbravo Commerce Cloud do?](https://www.g2.com/discussions/what-does-openbravo-commerce-cloud-do) - [What are the features of Openbravo Commerce Cloud?](https://www.g2.com/discussions/what-are-the-features-of-openbravo-commerce-cloud) - [What is the use of Openbravo?](https://www.g2.com/discussions/what-is-the-use-of-openbravo) - [What is Openbravo?](https://www.g2.com/discussions/what-is-openbravo) ### 16. [Enxoo for Communications](https://www.g2.com/products/enxoo-for-communications/reviews) Enxoo is a Salesforce® Consulting Partner since 2012 and registered ISV partner with a vertical expertise in telecommunications industry. We deliver transformation projects to automate and simplify the quote-to-revenue processes. We have completed more than 220 projects for 100+ B2B and wholesale telecom companies in the USA, Europe, Asia and Africa. We have 20+ years of experience in the telecommunications industry and 10+ years of experience in Salesforce® technology. Our flagship solution, Enxoo for Communications, has earned a 5/5 rating on the Salesforce® AppExchange. It enables the growth of marketing and sales efficiency by at least 30% after 1st year. **Average Rating:** 4.8/5.0 **Total Reviews:** 14 **How Do G2 Users Rate Enxoo for Communications?** - **E-commerce Integration:** 9.0/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 9.5/10 (Category avg: 8.1/10) **Who Is the Company Behind Enxoo for Communications?** - **Seller:** [enxoo](https://www.g2.com/sellers/enxoo) - **Year Founded:** 2012 - **HQ Location:** Warsaw, PL - **Twitter:** @enxooteam (354 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/enxoo/ (194 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 73% Enterprise, 20% Mid-Market #### What Are Enxoo for Communications's Pros and Cons? **Pros:** - Customer Support (5 reviews) - Efficiency (5 reviews) - Ease of Use (4 reviews) - Flexibility (4 reviews) - Communication (3 reviews) **Cons:** - Expensive (2 reviews) - Learning Curve (2 reviews) - Learning Difficulty (2 reviews) - Navigation Issues (2 reviews) - Time-Consuming (2 reviews) ### What Do G2 Reviewers Say About Enxoo for Communications? *AI-generated summary from verified user reviews* **Pros:** - Users value the **excellent customer support** offered by Enxoo, enhancing their business agility and insights. - Users highlight the **efficiency** of Enxoo for Communications, enabling quick adaptation to changing market conditions. - Users value the **user-friendly interface** of Enxoo for Communications, simplifying communication and enhancing business adaptability. - Users value the **flexibility** of Enxoo for Communications, enabling seamless adaptation to changing market conditions. - Users appreciate the **user-friendly interface** of Enxoo for Communications, enhancing connectivity and empowering employee workflows. **Cons:** - Users find Enxoo for Communications **prohibitively expensive** for smaller operators, making it a challenging investment. - Users find the **learning curve steep** , struggling with navigation and an overwhelming number of features on Enxoo. - Users often find the **learning difficulty** of Enxoo overwhelming and struggle with navigation and file upload restrictions. - Users find the platform **challenging to navigate** , complicating the overall experience and hindering efficient use. - Users find the **time-consuming nature** of Enxoo challenging, with longer than expected document uploads impacting efficiency. #### What Are Recent G2 Reviews of Enxoo for Communications? **"[right choice for any business](https://www.g2.com/survey_responses/enxoo-for-communications-review-10969354)"** **Rating:** 4.0/5.0 stars *— isha a.* [Read full review](https://www.g2.com/survey_responses/enxoo-for-communications-review-10969354) --- **"[Modern solutions to grow business](https://www.g2.com/survey_responses/enxoo-for-communications-review-10934502)"** **Rating:** 5.0/5.0 stars *— Anshu p.* [Read full review](https://www.g2.com/survey_responses/enxoo-for-communications-review-10934502) --- #### What Are G2 Users Discussing About Enxoo for Communications? - [What is Enxoo for Communications used for?](https://www.g2.com/discussions/what-is-enxoo-for-communications-used-for) ### 17. [Omnichat](https://www.g2.com/products/omnichat/reviews) Omnichat provides professional chat commerce solutions for a wide range of retailers in Hong Kong, Taiwan, Singapore, Malaysia and the Asia-Pacific region. As the Official WhatsApp Business Solutions Provider and official partner of Meta and LINE, we offer advanced business solutions across social messaging channels (WhatsApp, Facebook, Instagram, LINE and website live chat) with enhanced efficiency, user behaviour analysis and thus remarketing strategy development. With the mission of unleashing the potential of chat commerce through Omni-channel messaging, Marketing automation, Online-merge-offline retailing, Social customer data platform, “Omni AI” that integrated with ChatGPT as well as WhatsApp Catalogue and Payment, Omnichat equips companies to provide a seamless customer journey so as to capture opportunities arising from omni-channel retailing environment. The online-merge-offline sales feature can easily direct visitors from online channels to salespersons at physical stores for follow-up, facilitating conversions and revenue tracking across online and offline. Leveraging ChatGPT, our AI-powered chatbot “Omni AI” serves as a digital assistant of retailers to handle customers' enquiry, recommend products, and facilitate marketing campaign planning. WhatsApp Catalogue and Payment allows retailers to complete the customer journey on WhatsApp, from browsing products, communicating with designated sales, to making purchases, shortening the decision-making and fastening the purchasing process of customers as well as bringing instant income to the merchants. Achieving 300% YoY Annual Recurring Revenue (ARR) growth in the past three consecutive years, Omnichat empowers 5,000+ retail and e-commerce companies, including Watsons, Fortress, Sasa Cosmetic, Lukfook Jewellery, LVMH Group, Mannings, Swire Resources, OSIM, Logitech, Timberland, Tom Lee Music, Vita Green and government departments. **Average Rating:** 4.5/5.0 **Total Reviews:** 26 **How Do G2 Users Rate Omnichat?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10) - **E-commerce Integration:** 9.7/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 9.4/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Omnichat?** - **Seller:** [Omnichat](https://www.g2.com/sellers/omnichat) - **Year Founded:** 2017 - **HQ Location:** Hong Kong - **LinkedIn® Page:** https://hk.linkedin.com/company/omnichat-easychat (151 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail - **Company Size:** 50% Small-Business, 46% Mid-Market #### What Are Omnichat's Pros and Cons? **Pros:** - Centralization (1 reviews) - Ease of Use (1 reviews) - Integrations (1 reviews) - Management Efficiency (1 reviews) **Cons:** - Access Limitations (1 reviews) - Account Management Issues (1 reviews) - Missing Features (1 reviews) ### What Do G2 Reviewers Say About Omnichat? *AI-generated summary from verified user reviews* **Pros:** - Users find **centralization** beneficial for managing multiple platforms efficiently within Omnichat. - Users praise the **ease of use** of Omnichat for efficiently managing multiple platforms in one location. - Users value the **multi-platform integration** capabilities of Omnichat, streamlining their management processes effectively. - Users value the **management efficiency** of Omnichat, streamlining their multi-platform tasks in one convenient location. **Cons:** - Users are frustrated by the lack of a **remember me function** on Omnichat's login, complicating access. - Users experience challenges with **account management issues** due to the absence of a 'remember me' feature during login. - Users find the lack of a **remember me function** on login to be inconvenient and frustrating. #### What Are Recent G2 Reviews of Omnichat? **"["The CSM has been truly exceptional—quick to respond, incredibly helpful](https://www.g2.com/survey_responses/omnichat-review-10376436)"** **Rating:** 5.0/5.0 stars *— Verified User in Financial Services* [Read full review](https://www.g2.com/survey_responses/omnichat-review-10376436) --- **"[Great solution for online commerce pain-points](https://www.g2.com/survey_responses/omnichat-review-9550969)"** **Rating:** 4.0/5.0 stars *— Verified User in Retail* [Read full review](https://www.g2.com/survey_responses/omnichat-review-9550969) --- ### 18. [Cegid Retail](https://www.g2.com/products/cegid-retail/reviews) Cegid Retail is a global point-of-sale (POS) and unified commerce platform specifically designed for specialty retailers. This advanced solution integrates artificial intelligence (AI) to improve operational efficiency and enhance customer engagement, making it a vital resource for over 1,000 retailers and 85,000 stores worldwide. By streamlining various retail processes, Cegid Retail empowers businesses to adapt to the evolving demands of the market while maintaining a focus on customer satisfaction. Targeting a wide array of sectors such as fashion, luxury goods, cosmetics, jewelry, high-tech and telephony, home improvement, sports equipment, and specialized food, Cegid Retail enables businesses to drive profitability and elevate both customer and employee experiences. Its clientele includes well-known brands like GANT, Benetton Group, L’Oréal, PVH, Lacoste, The Kooples, Lazurde, ASICS, L'Occitane, and Longchamp, showcasing its versatility and effectiveness across different retail environments. Cegid Retail operates on a modular, integrated suite built on open Software as a Service (SaaS) technology, which is accessible in 69 countries and available in 22 languages. This flexibility allows retailers to choose specific functional modules that align with their operational needs. Key modules include Omnicommerce Management, Sourcing Management, In-Store Operations, Merchandise & Product Management, Customer Relationship Management, Workforce Management, and Retail Intelligence. Each module addresses unique aspects of retail management, enabling brands to optimize processes and enhance customer interactions effectively. The platform's primary goals are to boost profitability, engagement, and confidence among retailers. By providing omnichannel services and improving in-store task management, Cegid Retail helps businesses optimize product availability and streamline retail activities on a global scale. Furthermore, the platform enhances the personalized customer experience by equipping store teams with the tools they need to foster customer satisfaction and loyalty. Cegid Retail's robust architecture ensures that retailers can manage their operations confidently, as it provides a stable, secure, and compliant environment for all retail activities. Cegid Retail distinguishes itself as a powerful solution for specialty retailers aiming to enhance operational efficiency and improve customer and employee engagement. Its modular design, extensive global reach, and emphasis on AI-driven insights make it an invaluable asset for brands striving to succeed in a competitive retail landscape. **Average Rating:** 3.4/5.0 **Total Reviews:** 15 **How Do G2 Users Rate Cegid Retail?** - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.8/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Cegid Retail?** - **Seller:** [Cegid](https://www.g2.com/sellers/cegid) - **Year Founded:** 1983 - **HQ Location:** Lyon - **LinkedIn® Page:** https://www.linkedin.com/showcase/cegid-retail/ **Who Uses This Product?** - **Company Size:** 80% Mid-Market, 20% Enterprise #### What Are Recent G2 Reviews of Cegid Retail? **"[Great Experience considering different tools in use, in particular within POS and Mobile Solution](https://www.g2.com/survey_responses/cegid-retail-review-10917187)"** **Rating:** 4.0/5.0 stars *— Giuseppe S.* [Read full review](https://www.g2.com/survey_responses/cegid-retail-review-10917187) --- **"[CEGID as a Partner](https://www.g2.com/survey_responses/cegid-retail-review-10857952)"** **Rating:** 5.0/5.0 stars *— Dale D.* [Read full review](https://www.g2.com/survey_responses/cegid-retail-review-10857952) --- #### What Are G2 Users Discussing About Cegid Retail? - [What is Cegid Retail used for?](https://www.g2.com/discussions/what-is-cegid-retail-used-for) ### 19. [Cloud Commerce Pro](https://www.g2.com/products/cloud-commerce-pro/reviews) Cloud Commerce Pro is a Cloud-based ERP and Multi-channel listing platform to manage back-office tasks - Order Management, Stock Control, Despatch, and CRM. **Average Rating:** 4.1/5.0 **Total Reviews:** 6 **How Do G2 Users Rate Cloud Commerce Pro?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) - **E-commerce Integration:** 6.3/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 7.1/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Cloud Commerce Pro?** - **Seller:** [Cloud Commerce Pro](https://www.g2.com/sellers/cloud-commerce-pro) - **Year Founded:** 2013 - **HQ Location:** Lancaster, GB - **LinkedIn® Page:** https://www.linkedin.com/company/cloud-commerce-pro (31 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 33% Mid-Market, 33% Small-Business #### What Are Recent G2 Reviews of Cloud Commerce Pro? **"[Good for Management on multi platforms for businesses](https://www.g2.com/survey_responses/cloud-commerce-pro-review-9895261)"** **Rating:** 4.0/5.0 stars *— Gerry X.* [Read full review](https://www.g2.com/survey_responses/cloud-commerce-pro-review-9895261) --- **"[B2B Sells](https://www.g2.com/survey_responses/cloud-commerce-pro-review-847525)"** **Rating:** 5.0/5.0 stars *— James S.* [Read full review](https://www.g2.com/survey_responses/cloud-commerce-pro-review-847525) --- #### What Are G2 Users Discussing About Cloud Commerce Pro? - [What is Cloud Commerce Pro used for?](https://www.g2.com/discussions/what-is-cloud-commerce-pro-used-for) ### 20. [easySales](https://www.g2.com/products/easysales/reviews) easySales is a cloud-based SaaS platform that automates eCommerce activities for online shops, allowing them to sell on multiple channels with ease, reducing operational cost and growing their business. It offers cloud-based, multi-channel automation of product listings and order management, real-time inventory synchronization, automated translation and reporting in a flexible and user-friendly manner. With built-in API integrations, easySales solves the complexity of presence on marketplace platforms and the lack of integrations between different platforms used by merchants, such as eCommerce platforms, billing software, courier services, email and SMS, and marketplaces. Start your 14-day free trial today to experience the benefits of easySales. **Average Rating:** 4.9/5.0 **Total Reviews:** 22 **How Do G2 Users Rate easySales?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.8/10) - **E-commerce Integration:** 10.0/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 10.0/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 7.9/10 (Category avg: 10/10) **Who Is the Company Behind easySales?** - **Seller:** [easySales](https://www.g2.com/sellers/easysales) - **Year Founded:** 2019 - **HQ Location:** Sectorul 6, Bucharest - **LinkedIn® Page:** https://www.linkedin.com/company/easysalesglobal/ (26 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail - **Company Size:** 86% Small-Business, 14% Mid-Market #### What Are Recent G2 Reviews of easySales? **"[Effortless Multi-Marketplace Selling with Seamless Integrations](https://www.g2.com/survey_responses/easysales-review-12504110)"** **Rating:** 5.0/5.0 stars *— Bianca S.* [Read full review](https://www.g2.com/survey_responses/easysales-review-12504110) --- **"[Best support team, easy to use saas and a day by day solution progress](https://www.g2.com/survey_responses/easysales-review-8209069)"** **Rating:** 5.0/5.0 stars *— Radu B.* [Read full review](https://www.g2.com/survey_responses/easysales-review-8209069) --- ### 21. [Kibo Commerce](https://www.g2.com/products/kibo-commerce/reviews) KIBO is a MACH-certified, composable commerce platform designed for retailers, manufacturers, wholesalers, and distributors to handle complex business requirements, such as account-based pricing, multi-site catalogs, and layered promotions. KIBO unifies B2B and B2C eCommerce, Order Management, and Agentic on a single, API-first architecture. Our platform enables enterprises to manage multiple business models (i.e., D2C, B2B2C) from one source of truth. Key capabilities include LLM-agnostic AI Agents for autonomous merchandising and service, complex pricing/promotions, and real-time shopping assistance. KIBO’s modularity allows brands to augment existing systems with specific Packaged Business Capabilities (PBCs) or migrate incrementally without a costly replatform. Key features include contract pricing & quotes for B2B, reverse logistics, cart & checkout, subscriptions, AI search, AI Agents, headless CMS, catalog management, product configuration, promotion management, and MCP server. **Average Rating:** 4.1/5.0 **Total Reviews:** 46 **How Do G2 Users Rate Kibo Commerce?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10) - **E-commerce Integration:** 9.4/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 9.2/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Kibo Commerce?** - **Seller:** [Kibo Software](https://www.g2.com/sellers/kibo-software) - **Year Founded:** 2015 - **HQ Location:** Dallas, Texas - **Twitter:** @Kibocommerce (578 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/7589083/ (365 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail, Information Technology and Services - **Company Size:** 46% Mid-Market, 46% Small-Business #### What Are Recent G2 Reviews of Kibo Commerce? **"[kibo commerce](https://www.g2.com/survey_responses/kibo-commerce-review-9319733)"** **Rating:** 5.0/5.0 stars *— sai n.* [Read full review](https://www.g2.com/survey_responses/kibo-commerce-review-9319733) --- **"[Handles data and helps manage business processes](https://www.g2.com/survey_responses/kibo-commerce-review-8542366)"** **Rating:** 4.5/5.0 stars *— eva m.* [Read full review](https://www.g2.com/survey_responses/kibo-commerce-review-8542366) --- #### What Are G2 Users Discussing About Kibo Commerce? - [What is headless commerce architecture?](https://www.g2.com/discussions/what-is-headless-commerce-architecture) - [Is Kibo a SaaS?](https://www.g2.com/discussions/is-kibo-a-saas) - [What is the Kibo system?](https://www.g2.com/discussions/what-is-the-kibo-system) - [What does Kibo software do?](https://www.g2.com/discussions/what-does-kibo-software-do) ### 22. [Pekon Smart Retail Platform](https://www.g2.com/products/pekon-smart-retail-platform/reviews) Pekon is a China-based retail technology platform purpose-built for brand retailers managing physical store networks. Founded in 2009 and backed by Alibaba Group (Series B, 2018), Pekon serves 200+ brands across beauty, fashion, and lifestyle — including L'Oréal, Estée Lauder, and LVMH portfolio brands — across 30,000+ retail locations and 50 million+ consumer members. Core Products: 店务通 Smart Retail System (POS + Retail Cloud) A cloud-native POS and store operations platform designed for multi-store brand retailers. Supports real-time inventory management, guided selling workflows, store performance dashboards, and integration with China's major payment systems (Alipay, WeChat Pay). Helps brands standardize operations across all store locations so that top-performing store practices are automatically replicated across the network. Pekon CRM — Omnichannel Member Management A full-stack customer relationship management platform built around a unified consumer identity (OneID). Consolidates member data across physical stores, WeChat mini-programs, Tmall, JD.com, and Douyin into a single 360° consumer profile. Enables automated loyalty programs, tiered membership management, personalized re-engagement campaigns, and AI-driven purchase recommendations for store associates. 动销通 B2B Ordering System A digital B2B commerce platform connecting brand headquarters with distributors, franchise operators, and retail partners. Digitizes the ordering, inventory allocation, and settlement process between brands and their dealer networks. Key Use Cases: - International brands entering the China market seeking local retail system setup and payment integration - Domestic brand retailers switching from legacy retail systems - E-commerce brands opening their first physical stores - Enterprise retail chains seeking to standardize operations across 50–1,000+ stores Certifications & Partnerships: Certified ISV partner with Tmall Member Connect, Vipshop, and Yintai Department Store. ISO 27001 certified. **Average Rating:** 4.7/5.0 **Total Reviews:** 6 **How Do G2 Users Rate Pekon Smart Retail Platform?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 5.8/10 (Category avg: 10/10) **Who Is the Company Behind Pekon Smart Retail Platform?** - **Seller:** [Shanghai Pekon Technology](https://www.g2.com/sellers/shanghai-pekon-technology) - **Year Founded:** 2009 - **HQ Location:** Shanghai, China - **LinkedIn® Page:** https://www.linkedin.com/company/pekon/about/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Enterprise #### What Are Recent G2 Reviews of Pekon Smart Retail Platform? **"[Best Omnichannel Retail Solution](https://www.g2.com/survey_responses/pekon-smart-retail-platform-review-12857295)"** **Rating:** 5.0/5.0 stars *— Verified User in Internet* [Read full review](https://www.g2.com/survey_responses/pekon-smart-retail-platform-review-12857295) --- **"[Clean, Intuitive Interface with Excellent Customer Support](https://www.g2.com/survey_responses/pekon-smart-retail-platform-review-12850317)"** **Rating:** 5.0/5.0 stars *— Verified User in Retail* [Read full review](https://www.g2.com/survey_responses/pekon-smart-retail-platform-review-12850317) --- ### 23. [SELLinALL](https://www.g2.com/products/sellinall/reviews) SELLinALL partners with you on your ecommerce journey to reach more buyers, increase sales and scale your business beyond borders. **Average Rating:** 4.1/5.0 **Total Reviews:** 6 **How Do G2 Users Rate SELLinALL?** - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.8/10) - **E-commerce Integration:** 7.8/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 6.7/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind SELLinALL?** - **Seller:** [SELLinALL](https://www.g2.com/sellers/sellinall) - **Year Founded:** 2015 - **HQ Location:** Singapore, SG - **Twitter:** @SellInAll (23 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/6419072 (36 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of SELLinALL? **"[how good is one stop place to sell all your goods?](https://www.g2.com/survey_responses/sellinall-review-7154219)"** **Rating:** 4.0/5.0 stars *— Nikhil P.* [Read full review](https://www.g2.com/survey_responses/sellinall-review-7154219) --- **"[How is SELLinALL In My point of view](https://www.g2.com/survey_responses/sellinall-review-7120357)"** **Rating:** 4.0/5.0 stars *— Surjin S.* [Read full review](https://www.g2.com/survey_responses/sellinall-review-7120357) --- ### 24. [TCS Omnistore](https://www.g2.com/products/tcs-omnistore/reviews) TCS OmniStoreTM is a unified commerce platform that completely revolutionizes the way customers shop and will be at the heart of everything you do. It serves as an antidote to retailers who had to contend with a patchwork of haphazard systems that fall short of meeting evolving customer expectations. **Average Rating:** 4.7/5.0 **Total Reviews:** 5 **How Do G2 Users Rate TCS Omnistore?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.3/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 9.2/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind TCS Omnistore?** - **Seller:** [TATA Consultancy Services Limited](https://www.g2.com/sellers/tata-consultancy-services-limited) - **Year Founded:** 1968 - **HQ Location:** Mumbai, Maharashtra - **Twitter:** @TCS (578,666 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/tata-consultancy-services (708,725 employees on LinkedIn®) - **Ownership:** NSE: TCS **Who Uses This Product?** - **Company Size:** 40% Small-Business, 40% Enterprise #### What Are Recent G2 Reviews of TCS Omnistore? **"[TCS omnistore review](https://www.g2.com/survey_responses/tcs-omnistore-review-9968005)"** **Rating:** 5.0/5.0 stars *— Chiranjib b.* [Read full review](https://www.g2.com/survey_responses/tcs-omnistore-review-9968005) --- **"[Customization Hub of POS systems](https://www.g2.com/survey_responses/tcs-omnistore-review-9598308)"** **Rating:** 4.5/5.0 stars *— Avik R.* [Read full review](https://www.g2.com/survey_responses/tcs-omnistore-review-9598308) --- #### What Are G2 Users Discussing About TCS Omnistore? - [What is TCS Omnistore used for?](https://www.g2.com/discussions/what-is-tcs-omnistore-used-for) ### 25. [Twirll](https://www.g2.com/products/twirll/reviews) Unique solution to manage your crowded business **Average Rating:** 3.9/5.0 **Total Reviews:** 5 **How Do G2 Users Rate Twirll?** - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.8/10) - **E-commerce Integration:** 7.2/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 5.8/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10) **Who Is the Company Behind Twirll?** - **Seller:** [Twirll](https://www.g2.com/sellers/twirll) - **Year Founded:** 2014 - **HQ Location:** Melbourne, AU - **Twitter:** @twirllcloud (104 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1259205 (17 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 80% Small-Business, 20% Mid-Market #### What Are Recent G2 Reviews of Twirll? **"[Amazing product For resturants](https://www.g2.com/survey_responses/twirll-review-7191372)"** **Rating:** 4.5/5.0 stars *— Anandhu A.* [Read full review](https://www.g2.com/survey_responses/twirll-review-7191372) --- **"[Twirll is a Good POS System](https://www.g2.com/survey_responses/twirll-review-7142192)"** **Rating:** 4.0/5.0 stars *— Amber M.* [Read full review](https://www.g2.com/survey_responses/twirll-review-7142192) --- ## What Is Omnichannel Commerce Software? [Commerce Software](https://www.g2.com/categories/commerce) ## What Software Categories Are Similar to Omnichannel Commerce Software? - [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) - [Order Management Software](https://www.g2.com/categories/order-management) - [Multichannel Retail Software](https://www.g2.com/categories/multichannel-retail)