G2

Archer O.

employ

Mid-Market (51-1000 emp.)

11/4/2026

"A very flexible and modern e-commerce platform for growing brands."

5/5

What do you like best about Shopware?

Strong out-of-the-box capabilities for complex hierarchies, individual pricing lists, fast order forms and role-based access. Flexible app and plugins marketplace to easily extend the platform to suit our needs and scale globally. Good return on investment for mid-large B2C/B2B brands looking to gain extensive customization abilities however care must be taken with plugin costs and hosting options. Clean backend with easy to navigate dashboard. Easy integration with core software such as ERP, CRM and Fulfilment using REST API and wide range of pre-built connectors. Review collected by and hosted on G2.com.

What do you dislike about Shopware?

To get our store to a high level of customization it can be expensive to get an experienced developer to do more complex integrations. Sometimes major core updates can break 3rd party plugins or custom integrations. This means they will need to be fully tested in a staging environment. If we have a large catalogue or high levels of customization you will require proper hosting and optimization to ensure speed. Quality of plugins can vary. Some 3rd party extensions may require extra testing. The core is easy to access but when adding premium plugins, hosting, agencies and enterprise features the overall cost can increase quickly. Small businesses should plan their budget carefully. Review collected by and hosted on G2.com.

What problems is Shopware solving and how is that benefiting you?

Using an API first and Headless approach means it can easily deploy Progressive Web Apps, integrate own Storefronts or even sell internationally using a single back-end solution. Shopware has an advanced B2B Suite as standard. This provides bespoke buyer portals, individual pricing lists, matrix order systems, roles based budgeting and automatic quotation requests. The system is very flexible with an open ecosystem. With its extensive app store, clear pricing and active developer community have complete ownership of our technology and can scale our business efficiently. Review collected by and hosted on G2.com.