Etail Solutions Reviews & Product Details

Etail Solutions helps brands, distributors, 3PLs, and retailers optimize ecommerce fulfillment across multiple sales channels, fulfillment locations, and existing software systems and platforms. Etail combines real-time inventory visibility, intelligent order routing, and deep integration capabilities to cut ecommerce fulfillment costs and scale profitably. In 2025, Etail introduced its latest innovation, The Distribution Network. Etail’s latest innovation turns regional distributors into D2C fulfillment hubs by connecting their inventory to brands’ ecommerce channels. Orders are automatically routed to the closest distributor, optimizing for speed, cost, and availability. Distributors unlock new revenue. Brands get fast, nationwide delivery with less overhead, using partners they already know and trust. Founded in 2010, Etail is designed to simplify complex ecommerce fulfillment challenges. The platform supports distributed inventory and order management, multi-vendor sourcing, cartonization, rate shopping, and native shipping – all powered by automation and real-time data. With flexible integrations, it adapts to even the most complex fulfillment setups. Etail is the operating system for modern ecommerce fulfillment – engineered for flexibility, built to handle complexity, and ready to scale with you. WHAT SETS US APART? Lower Costs: Automate routing for the most cost-effective delivery and reduce shipping expenses. Scalable Growth: Easily onboard vendors, manage catalogs, and scale profitably with drop shipping support. Flexible Integration: Connect with any system via EDI, APIs, or custom integrations—no replacement needed. Accurate Data: Sync inventory and pricing across channels and build custom reports effortlessly. READY TO SCALE SMARTER? Follow us for insights or visit our website to learn more.

Seller

Etail Solutions

Discussions

Etail Solutions Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Kristi Olson

Pricing

Pricing provided by Etail Solutions.

Ideal Order Insights (Entry-level diagnostic tool)

$495.00

other Per Month

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Etail Solutions Integrations

(22)

Verified by Etail Solutions

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Etail Solutions Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Etail Solutions, and what problem is it built to solve?

Etail Solutions is an integrated platform for online retailers and brands to manage inventory, orders, and fulfillment across multiple channels. It is built to help coordinate e-commerce operations and support scalability.

What languages does Etail Solutions support?

Etail Solutions supports one language: English.

What company sizes and industries is Etail Solutions the best fit for?

Etail Solutions appears to fit businesses managing e-commerce across retail and consumer goods, with reviewer-reported company sizes most concentrated in small and mid-market organizations.

What customer support options does Etail Solutions provide, and how do users find the overall support experience?

Etail Solutions provides phone support, email/help desk, and chat, along with a knowledge base. The support experience is often described as knowledgeable, attentive, and helpful with setup and problem-solving, though users also report delays with tickets and more complex requests.

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Karl G.

Account Manager

Mid-Market (51-1000 emp.)

Originally submitted 2/8/2024

"I've been working with Etail Solutions platform for more than 4 years"

5/5

What do you like best about Etail Solutions?

Easy to use, easy to train and easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Etail Solutions?

I haven't found downside so far as I have used it for more than 4 years. Review collected by and hosted on G2.com.

Response from Kristi Olson of Etail Solutions

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Thank you Karl for the great review and for being an Etail customer! We're happy to hear you're getting value from our platform.

As always, if there are ever any other ways we can improve your platform or provide more value to your business, please let our team know!

Julie G.

Sales Admin

Mid-Market (51-1000 emp.)

8/13/2024

"Very Hands-On Support and Guidance"

5/5

What do you like best about Etail Solutions?

Bringing Etail Solutions into our business as the platform to use for our dropship program has been very successful. From the very start-up of our partnership, they have been very hands-on and attentive to our needs, questions and over-all set up of the software and integration with our operating system. We use Etail Solutions in our every day business to process our dropship orders from multiple platforms like Amazon and Walmart; without their constant support, our launch with these platforms would not have been successful. Review collected by and hosted on G2.com.

What do you dislike about Etail Solutions?

Due to the size of our catalog, it gets a little tricky at time maneuvering through the various screens. It would be helpful to see current inventory when looking at back orders. Review collected by and hosted on G2.com.

Response from Kristi Olson of Etail Solutions

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Thank you Julie for the great review and for being an Etail customer! We're happy to hear you're getting so much value from our platform and our team.

If you're still finding that tracking inventory and back orders is still a challenge, I encourage you to reach out to your Etail CSM. We want to know about any issues you're having so we can fix them and help give you the best customer experience possible. Our team is always here to help ensure you're getting the most value from our platform.

steven T.

COO

Small-Business (50 or fewer emp.)

Originally submitted 5/9/2023

"Perfect Partnership for Small and Medium Size Businesses"

5/5

What do you like best about Etail Solutions?

Etail is a well built service for ecommerce companies looking to expand their online channels and streamline their inventory and order processing. Having a dedicated account manager allows you to tailor your needs and investigate areas where you may be missing sales. One key benefit of choosing EVP over other ERP systems is the ability to customize to your business' needs. This customization gives you the flexibility to create a system that is perfect for you and not just an average out of the box solution that may be missing critical needs of your company. Review collected by and hosted on G2.com.

What do you dislike about Etail Solutions?

Etail implementation can be a bit cumbersome and intensive, but it is necessary to achieve success. Since the system is customized to your needs, system bugs may happen, but the support team assists greatly. These bugs have occurred with every ERP system we have used and are expected with any platform due to constant sales channel code changes on sites such as amazon or walmart. Review collected by and hosted on G2.com.

Response from Kristi Olson of Etail Solutions

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Thank you again for the great review and for being an Etail customer! We're happy to hear you're getting so much value out of our platform! Thank you for persevering with us through your implementation phase! If there are ever more ways we can improve your platform or provide more value to your business, please let our team know!

Verified User in Retail

Mid-Market (51-1000 emp.)

1/14/2025

"Etail provides good service."

3.5/5

What do you like best about Etail Solutions?

The system works well and we have calls with the team on regular basis and help us. Review collected by and hosted on G2.com.

What do you dislike about Etail Solutions?

Ticket time resolution takes too much time, we have some initiatives that needs to come from Etail, but we cannot move forward. Review collected by and hosted on G2.com.

Response from Kristi Olson of Etail Solutions

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Thank you for the positive review and for being an Etail customer! We're happy to hear you're getting value from our platform and our team. Sorry to hear about your dissatisfaction with ticket resolution time. If you haven't already, please voice your concerns about this with your Etail CSM team, we want to know what issues you're having to give you a better customer experience. Our team is always here to help ensure you're getting the most value from our platform.

Andy B.

CEO

Small-Business (50 or fewer emp.)

Originally submitted 9/25/2023

"Automation of a robust multi channel marketplace integration platform"

5/5

What do you like best about Etail Solutions?

If you sell on multiple marketplaces and carry a variety of suppliers, Etail is a software that will help you manage all from a single console. It is extremely robust with a number of features that are not available from the competitors. Their customer support is excellent and help with the integration of new suppliers to new marketplaces. Review collected by and hosted on G2.com.

What do you dislike about Etail Solutions?

The platform is so robust that it takes quite a bit of time to learn all of the various steps to get products active and published to the many marketplaces available through their integration software. Review collected by and hosted on G2.com.

Response from Kristi Olson of Etail Solutions

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Thank you again for the great review and for being an Etail customer! We're happy to hear you're getting so much value out of our platform. If you're ever still finding it a challenge navigating the system, I recommend attending our Tech Edge webinars, or viewing any of our past webinars, these are just one way we try to help our customers better navigate the platform, answer questions and help them better utilize all the functionality our platform offers.

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

5/30/2024

"Operations Manager"

3.5/5

What do you like best about Etail Solutions?

Etail offers a ton of customized ecommerce solutions. It's one of the most dynamic tools out there for managing Orders and PO's. Review collected by and hosted on G2.com.

What do you dislike about Etail Solutions?

Etail is still developing their training solutions. After Etail has been set up the company does not do a good job training you to use all of the dynamic tools the platform has to offer. Review collected by and hosted on G2.com.

What problems is Etail Solutions solving and how is that benefiting you?

We use etail to manage a full network of vendors and PO's. Etail allows us to manage all the PO's and Costs across the network. Etail also allows us to manage all sales listing and skus across our ecommerce platform. This has been hugely beneficial for taking control of order population with our 3PL partner. Review collected by and hosted on G2.com.

Response from Kristi Olson of Etail Solutions

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Thank you for the positive review and for being an Etail customer! We're happy to hear you're getting so much value from our platform.

If you're still finding that training on features and tools of our platform is still a challenge, I encourage you to reach out to your Etail CSM team, we want to know what issues you're having so we can fix them and help give you a better customer experience. Our team is always here to help ensure you're getting the most value from our platform.

I also recommend attending viewing any of our past TechEdge webinars, these are just one way we try to help our customers better navigate the platform, answer your questions and help them better utilize all the functionality our platform offers. If you need help accessing these, your Etail CSM can assist you with this. Thank you!

Verified User in Arts and Crafts

Mid-Market (51-1000 emp.)

Originally submitted 8/16/2023

"The team is extremely knowledgeable and helpful, it is a delight to work with them."

4/5

What do you like best about Etail Solutions?

Our representative is very knowledgeable about our business and very helpful in new projects as well as resolving issues. Etail always has solutions for us for any new project or request we bring to the table. Review collected by and hosted on G2.com.

What do you dislike about Etail Solutions?

Timeliness of resolving issues can be delayed when there are other customer's projects queued before us. There is not always someone else available to help assist with our account without the direction from our main contact. Review collected by and hosted on G2.com.

Response from Kristi Olson of Etail Solutions

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Thank you for the great review and for being an Etail customer! We're happy to hear you're getting so much value from our platform and our team.

Sorry to hear you haven't always been satisfied with our turnaround time on resolving issues. Thank you for sharing this feedback. If this is still an issue, I encourage you to reach out to your Etail main contact and share your concerns. We always want to ensure our customers are getting the best possible experience with us and our platform and improve in areas where we're not.

And as always, if there are ever any other ways we can improve your platform or provide more value to your business, please let our team know!

Halley P.

Supervisor

Mid-Market (51-1000 emp.)

7/8/2024

"Makes the shipping/manifesting process quick and easy."

4/5

What do you like best about Etail Solutions?

I really liked how easy it was to train on Review collected by and hosted on G2.com.

What do you dislike about Etail Solutions?

There's not really anything I dislike about it Review collected by and hosted on G2.com.

Response from Kristi Olson of Etail Solutions

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Thank you Halley for the great review and for being an Etail customer! We're happy to hear you're getting so much value from the shipping and manifesting solutions of our platform.

Verified User in Retail

Small-Business (50 or fewer emp.)

Originally submitted 10/6/2023

"Great product and awesome customer support"

5/5

What do you like best about Etail Solutions?

The thing I like most about Etail is they have plenty of integrations that help automate the business and manage it from there. Also, their top-tier customer support really provides intensive help, especially with automation, and attends to our needs immediately. Review collected by and hosted on G2.com.

What do you dislike about Etail Solutions?

Not really a dislike but I think of an area that they can improve, a better user interface so not so techy people would easily navigate it. Review collected by and hosted on G2.com.

What problems is Etail Solutions solving and how is that benefiting you?

The automation of the business process. Etail Solutions provides a lot of help in many ways, such as in processing our orders, pricing automation, and their analytics that help with decision-making to compete in the market. With all that data, we already know where we can improve and what product we should prioritize more. Review collected by and hosted on G2.com.

Response from Michael Anderson of Etail Solutions

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Thanks so much for your feedback and appreciation of our team, I know that means a lot to them! We've certainly put a lot of emphasis on the automation and workflow orchestration in the past and understand that the Admin Console (legacy interface) is better suited for System Admins. We've been putting more emphasis on the day-to-day users in our newer Web UI to streamline the day-to-day functions of specific user roles. Please feel free to reach out to your Etail contact to learn more about this, we appreciate your feedback!

Joseph M.

Distribution Manager

Mid-Market (51-1000 emp.)

5/30/2024

"Great eCommerce Platform"

4.5/5

What do you like best about Etail Solutions?

The basic user interface is user friendly and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Etail Solutions?

Building or modifying reports can be a little tricky and requires a great deal of know how to use. Review collected by and hosted on G2.com.

Response from Kristi Olson of Etail Solutions

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Thank you Joseph for the great review and for being an Etail customer! We're happy to hear you're getting value from our platform.

Sorry to hear of the report challenges you've experienced. If you still need help in this area, I encourage you to reach out to your Etail CSM and we can help you with any report needs you may have. Our team is always here to help ensure you're getting the most value from our platform.