# Best Medical Practice Management Software - Page 5 *By [Emma Stein](https://research.g2.com/insights/author/emma-stein)* Health care organizations use medical practice management software to manage all aspects of their operations, including patient information management, treatment planning and scheduling, and back office functions such as accounting. This type of software helps doctors with patient treatment management, and healthcare administrative personnel with patient influx management. Scaled down versions of medical practice management can address the needs of small clinics or private practices. Typically these solutions include integrations which benefit carriers for claim processing. In the case where medical practice management solutions do not include [electronic health record management](https://www.g2.com/categories/ehr) capabilities, integration with third-party electronic health records is essential to gain access to patient health information. To qualify for inclusion in the Medical Practice Management category, a product must: - Help doctors assess the medical needs of patients and recommend treatments - Schedule personnel and book rooms or locations depending on demand and capacity - Notify employees and patients about appointments, follow-ups, or important events - Provide claim management and medical billing features - Include features for front desk operations such as reservations or cancellations - Deliver reporting and analytics on doctor utilisation and personnel productivity - Ensure compliance with laws and regulations such as the Health Insurance Portability and Accountability Act (HIPAA) ## Top Medical Practice Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [ModMed](https://www.g2.com/products/modmed/reviews) | 4.5/5.0 (361 reviews) | Specialty-specific EMR with integrated practice management | "[Easy-to-Use, Dependable EHR That Keeps Documentation Efficient](https://www.g2.com/survey_responses/modmed-review-12939506)" | | 2 | [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) | 4.7/5.0 (311 reviews) | Paperless clinical workflows with automated patient communication | "[An All-in-One Platform That Continues to Improve Our Practice](https://www.g2.com/survey_responses/pabau-practice-management-review-13074761)" | | 3 | [splose](https://www.g2.com/products/splose/reviews) | 4.7/5.0 (259 reviews) | NDIS-native allied health practice workflows | "[Intuitive, Evolving Platform That’s Improved Our Practice Workflows](https://www.g2.com/survey_responses/splose-review-13082578)" | | 4 | [Epic](https://www.g2.com/products/epic/reviews) | 4.2/5.0 (896 reviews) | Unified inpatient-outpatient EHR with interoperability | "[Epic Review](https://www.g2.com/survey_responses/epic-review-11757496)" | | 5 | [Carepatron](https://www.g2.com/products/carepatron/reviews) | 4.5/5.0 (548 reviews) | Solo practice EHR with AI documentation | "[Easy Templates Simplify Case Assessments](https://www.g2.com/survey_responses/carepatron-review-13051702)" | | 6 | [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) | 4.7/5.0 (294 reviews) | Allied health scheduling with Medicare rebate automation | "[Powerdiary is like having an assistant](https://www.g2.com/survey_responses/zanda-formerly-power-diary-review-5314178)" | | 7 | [Practice Better](https://www.g2.com/products/practice-better/reviews) | 4.7/5.0 (297 reviews) | Hybrid telehealth practices with client programs | "[Everything at Your Fingertips with Practice Better](https://www.g2.com/survey_responses/practice-better-review-8288026)" | | 8 | [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews) | 3.7/5.0 (158 reviews) | High-volume practices with customizable clinical workflows | "[Versatile EHR for Clinical Operations, Care Coordination, and Population Health](https://www.g2.com/survey_responses/eclinicalworks-review-12750469)" | | 9 | [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) | 4.1/5.0 (255 reviews) | Integrated billing and EHR for small practices | "[Easy Charge Capture for Accurate Coding](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-12731619)" | | 10 | [Prompt Health](https://www.g2.com/products/prompt-health/reviews) | 4.9/5.0 (97 reviews) | — | "[More Than a Platform, A True Partner](https://www.g2.com/survey_responses/prompt-health-review-13140476)" | ## G2 Grid® for Medical Practice Management Software ![G2 Grid® for Medical Practice Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/medical-practice-management/grids.png?focus%5B%5D=140008&focus%5B%5D=47612&focus%5B%5D=1820&focus%5B%5D=163602&focus%5B%5D=154579&focus%5B%5D=108963&focus%5B%5D=47168&focus%5B%5D=1824) Highlighted products: ModMed, Pabau Practice Management, Epic, splose, Carepatron, Zanda (formerly Power Diary), Practice Better, and eClinicalWorks. Underlying data: [Grid® JSON](https://www.g2.com/categories/medical-practice-management/grids.json?focus%5B%5D=modmed&focus%5B%5D=pabau-practice-management&focus%5B%5D=epic&focus%5B%5D=splose&focus%5B%5D=carepatron&focus%5B%5D=zanda-formerly-power-diary&focus%5B%5D=practice-better&focus%5B%5D=eclinicalworks) ## How Many Medical Practice Management Software Products Does G2 Track? **Total Products under this Category:** 604 ### Category Stats (Jul 2026) - **Average Rating**: 4.17/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: WriteUpp (+0.35%) - Among all products in this category, WriteUpp recorded the largest rating increase compared to last month *Last updated: July 22, 2026* ## How Does G2 Rank Medical Practice Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 6,500+ Authentic Reviews - 604+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### Accord Accord is the AI-Powered Revenue Excellence Platform that transforms what top sellers do naturally—multi-threading, mutual action plans, and CFO-proof business cases—into unavoidable playbooks for every rep. Accord Intelligence handles the busy work by automating account research, stakeholder mapping, and more so your team can focus on selling. The result: Accord customers see an average 40% increase in deal size. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=443&secure%5Bchosen_at%5D=2026-07-22T23%3A08%3A47Z&secure%5Bdisplayable_resource_id%5D=1033&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=155339&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=155339&secure%5Bresource_id%5D=443&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=llm_category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmedical-practice-management%3Fpage%3D5&secure%5Btoken%5D=5c54aee58309840b4a36ed12f33d35101f83ba55b438b27e22fa08f980c0711d&secure%5Burl%5D=https%3A%2F%2Finaccord.com%2Fbook-demo&secure%5Burl_type%5D=book_demo) --- ## What Are the Top-Rated Medical Practice Management Software Products in 2026? ### 1. [ChiroHD](https://www.g2.com/products/chirohd/reviews) A simplified chiropractic management platform, engineered from the cloud up to run your entire practice the way you want within a single browser tab. Offices that switch to ChiroHD report increase revenue of 30% on average the first year. Fast responsive friendly support gets your support inquiries resolved in minutes not days! Practice management features include: Integrated Patient Scheduling App (iOS & Android) Patient Text Reminders Simple Scheduling Cloud Based & Mac Compatible 30 Second SOAP, Lead Management, Inventory Management, Integrations for Insurance and Billing. **Average Rating:** 4.7/5.0 **Total Reviews:** 9 **How Do G2 Users Rate ChiroHD?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.5/10) - **Administrative Processes:** 10.0/10 (Category avg: 8.5/10) - **Back Office Processes:** 10.0/10 (Category avg: 8.3/10) - **Workflow Coordination:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind ChiroHD?** - **Seller:** [ChiroHD](https://www.g2.com/sellers/chirohd) - **Year Founded:** 2017 - **HQ Location:** Marietta, Georgia - **LinkedIn® Page:** https://www.linkedin.com/company/chirohd/about/ (58 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Medical Practice - **Company Size:** 100% Small-Business #### What Are ChiroHD's Pros and Cons? **Pros:** - Customer Support (3 reviews) - Ease of Use (3 reviews) - Convenience (2 reviews) - Customizability (2 reviews) - Helpful (2 reviews) **Cons:** - Expensive (1 reviews) - Insurance Issues (1 reviews) - Limited Features (1 reviews) - Missing Features (1 reviews) - Poor Reporting (1 reviews) ### What Do G2 Reviewers Say About ChiroHD? *AI-generated summary from verified user reviews* **Pros:** - Users highly value the **outstanding customer support** of ChiroHD, noting quick responses and a willingness to help. - Users enjoy the **ease of use** with ChiroHD, benefiting from its simple navigation and accessibility anytime, anywhere. - Users appreciate the **convenience** of ChiroHD, enjoying seamless access and integration for an effortless experience. - Users value the **customizability** of ChiroHD, enhancing their practice with tailored features and seamless integration. - Users highlight the **exceptional customer support** of ChiroHD, noting its friendliness and timely responses. **Cons:** - Users find ChiroHD to be **expensive** compared to cheaper alternatives, though they acknowledge its quality. - Users express dissatisfaction with the **insurance processing** related to ChiroHD, leading to frustration in their experience. - Users express a desire for **direct messaging features** within ChiroHD, rather than relying on additional software. - Users experience **missing features** in reports, often requiring double-checking for accuracy due to incomplete information. - Users find **poor reporting** problematic, often facing missing information and needing to verify data accuracy repeatedly. #### What Are Recent G2 Reviews of ChiroHD? **"[ChiroHD is super easy to use and reliable](https://www.g2.com/survey_responses/chirohd-review-11759866)"** **Rating:** 5.0/5.0 stars *— Olivia J.* [Read full review](https://www.g2.com/survey_responses/chirohd-review-11759866) --- **"[Amazing software with Incredible customer service](https://www.g2.com/survey_responses/chirohd-review-10801435)"** **Rating:** 5.0/5.0 stars *— Sarah B.* [Read full review](https://www.g2.com/survey_responses/chirohd-review-10801435) --- ### 2. [Clinicmaster](https://www.g2.com/products/clinicmaster/reviews) Clinicmaster is designed specifically to help you keep your clinic busy and well-managed, with the features, tools, and partnerships of a healthcare practice management platform. **Average Rating:** 2.0/5.0 **Total Reviews:** 2 **Who Is the Company Behind Clinicmaster?** - **Seller:** [Clinicmaster](https://www.g2.com/sellers/clinicmaster) - **Year Founded:** 1999 - **HQ Location:** Laval, CA - **LinkedIn® Page:** https://www.linkedin.com/company/clinicmaster (8 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Enterprise, 50% Small-Business #### What Are G2 Users Discussing About Clinicmaster? - [What is Clinicmaster used for?](https://www.g2.com/discussions/what-is-clinicmaster-used-for) ### 3. [CosmetiSuite](https://www.g2.com/products/cosmetisuite/reviews) CosmetiSuite is a complete practice management system, consisting of the CCHIT-certified EMR and multiple modules designed specifically for your practice whether it's a solo practice, multispecialty practice, medical spa, or any practice that handles cosmetic/elective surgery and treatment. **Average Rating:** 3.3/5.0 **Total Reviews:** 2 **How Do G2 Users Rate CosmetiSuite?** - **Back Office Processes:** 10.0/10 (Category avg: 8.3/10) - **Workflow Coordination:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind CosmetiSuite?** - **Seller:** [CosmetiSuite](https://www.g2.com/sellers/cosmetisuite) - **HQ Location:** United States - **Twitter:** @MeditabSoftware (694 Twitter followers) - **LinkedIn® Page:** http://www.linkedin.com/company/cosmetisuite (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Enterprise, 50% Small-Business #### What Are Recent G2 Reviews of CosmetiSuite? **"[IMS](https://www.g2.com/survey_responses/cosmetisuite-review-690690)"** **Rating:** 4.0/5.0 stars *— Verified User in Medical Practice* [Read full review](https://www.g2.com/survey_responses/cosmetisuite-review-690690) --- #### What Are G2 Users Discussing About CosmetiSuite? - [What is CosmetiSuite used for?](https://www.g2.com/discussions/what-is-cosmetisuite-used-for) ### 4. [Essential MD Software Suite](https://www.g2.com/products/essential-md-software-suite/reviews) Essential MD Software Suite is a medical billing software solution that can generate insurance forms, submit claims electronically, and prepare claims submission tracking and follow-up financial reports for your providers. **Average Rating:** 4.0/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Essential MD Software Suite?** - **Administrative Processes:** 10.0/10 (Category avg: 8.5/10) - **Back Office Processes:** 10.0/10 (Category avg: 8.3/10) - **Workflow Coordination:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Essential MD Software Suite?** - **Seller:** [ClaimTek Systems](https://www.g2.com/sellers/claimtek-systems) - **Year Founded:** 1993 - **HQ Location:** Irvine, US - **Twitter:** @ClaimTekSystems (309 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/claimtek-systems/ (15 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Enterprise, 50% Small-Business #### What Are Recent G2 Reviews of Essential MD Software Suite? **"[Easy to Use and Efficient](https://www.g2.com/survey_responses/essential-md-software-suite-review-4684702)"** **Rating:** 4.0/5.0 stars *— Emily B.* [Read full review](https://www.g2.com/survey_responses/essential-md-software-suite-review-4684702) --- **"[MedOffice is a must for small clinics and Home Health](https://www.g2.com/survey_responses/essential-md-software-suite-review-140249)"** **Rating:** 4.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/essential-md-software-suite-review-140249) --- #### What Are G2 Users Discussing About Essential MD Software Suite? - [What is Essential MD Software Suite used for?](https://www.g2.com/discussions/what-is-essential-md-software-suite-used-for) ### 5. [HospitalByte - Hospital Management System](https://www.g2.com/products/hospitalbyte-hospital-management-system/reviews) Hospital Management System or HMS Software is mainly a way that can help to maintain any hospital activities correctly and easily. Moreover, the hospital management system can be used as clinical software. Also, it helps to keep records and monitor the activities of any hospital. So, this is a complete HMS software and the cheapest and easiest solution for managing any hospital activities. **Average Rating:** 4.0/5.0 **Total Reviews:** 2 **How Do G2 Users Rate HospitalByte - Hospital Management System?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.5/10) - **Administrative Processes:** 10.0/10 (Category avg: 8.5/10) - **Back Office Processes:** 8.3/10 (Category avg: 8.3/10) - **Workflow Coordination:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind HospitalByte - Hospital Management System?** - **Seller:** [MerinaSoft](https://www.g2.com/sellers/merinasoft) - **Year Founded:** 2017 - **HQ Location:** Dhaka, BD - **LinkedIn® Page:** https://www.linkedin.com/company/merinasoft/ (14 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of HospitalByte - Hospital Management System? **"[Very good software](https://www.g2.com/survey_responses/hospitalbyte-hospital-management-system-review-5160630)"** **Rating:** 5.0/5.0 stars *— Verified User in Medical Practice* [Read full review](https://www.g2.com/survey_responses/hospitalbyte-hospital-management-system-review-5160630) --- #### What Are G2 Users Discussing About HospitalByte - Hospital Management System? - [What is HospitalByte - Hospital Management System used for?](https://www.g2.com/discussions/what-is-hospitalbyte-hospital-management-system-used-for) ### 6. [HPlusPro](https://www.g2.com/products/hpluspro/reviews) HPlusPro offers reports based on data from your practice so you can view your critical information and provides you the ability to build informative reports formatted for the Web. **Average Rating:** 1.5/5.0 **Total Reviews:** 2 **How Do G2 Users Rate HPlusPro?** - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.5/10) **Who Is the Company Behind HPlusPro?** - **Seller:** [Healthpac Computer Systems](https://www.g2.com/sellers/healthpac-computer-systems) - **Year Founded:** 1981 - **HQ Location:** Savannah, US - **Twitter:** @HealthpacCSI (127 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/i3verticalshealthcare/ (35 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are G2 Users Discussing About HPlusPro? - [What is HPlusPro used for?](https://www.g2.com/discussions/what-is-hpluspro-used-for) ### 7. [Insta HMS](https://www.g2.com/products/insta-hms/reviews) Insta HMS is a cloud-based solution that can be used in multi-center clinics and hospital with security protocols, remote performance monitoring, scalability, centralized IT control, and accessibility of medical record of the patient across the multiple centers. **Average Rating:** 2.0/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Insta HMS?** - **Has the product been a good partner in doing business?:** 0.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Insta HMS?** - **Seller:** [Practo](https://www.g2.com/sellers/practo) - **Year Founded:** 2008 - **HQ Location:** Bengaluru, IN - **LinkedIn® Page:** https://www.linkedin.com/showcase/insta-by-practo/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market, 50% Enterprise #### What Are Recent G2 Reviews of Insta HMS? **"[Insta HMS for hospital office ](https://www.g2.com/survey_responses/insta-hms-review-751511)"** **Rating:** 4.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/insta-hms-review-751511) --- #### What Are G2 Users Discussing About Insta HMS? - [What is Insta HMS used for?](https://www.g2.com/discussions/what-is-insta-hms-used-for) ### 8. [Juvonno](https://www.g2.com/products/juvonno/reviews) Juvonno is the all-in-one EMR software that tailors to your practice so you feel right at home. Book, bill, chart, schedule, report, and communicate from one customizable platform designed to grow your business. Work online, from any location, any device, anytime. Flexible settings and data access controls offer a personalized experience for you, your staff, and your patients. Whether you run a small or large multidisciplinary clinic, Juvonno has a solution to help. You'll have full-service support all through implementation. **Average Rating:** 4.8/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Juvonno?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.5/10) - **Administrative Processes:** 10.0/10 (Category avg: 8.5/10) - **Back Office Processes:** 10.0/10 (Category avg: 8.3/10) - **Workflow Coordination:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Juvonno?** - **Seller:** [Juvonno](https://www.g2.com/sellers/juvonno) - **Year Founded:** 2005 - **HQ Location:** Oak Bluff, CA - **LinkedIn® Page:** https://www.linkedin.com/company/juvonno/ (11 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Juvonno's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Patient Care (2 reviews) - Access (1 reviews) - Booking Ease (1 reviews) - ChatGPT Integration (1 reviews) **Cons:** - Limited Features (2 reviews) - Difficult Navigation (1 reviews) - Form Automation Issues (1 reviews) - Insurance Issues (1 reviews) - Lack of Customization (1 reviews) ### What Do G2 Reviewers Say About Juvonno? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Juvonno, enjoying access from anywhere and convenient online forms. - Users value the **excellent patient care** offered by Juvonno, appreciating the online features and responsive support. - Users love the **global access** of Juvonno, enabling use on any device with WiFi connectivity. - Users love the **ease of booking** with Juvonno, enjoying access from anywhere with an internet connection. - Users love the **excellent integration of features** enhancing experiences for both patients and practitioners. **Cons:** - Users face **limited features** in Juvonno, particularly with note templates and custom forms currently unavailable. - Users find **difficult navigation** due to limitations in form customization and shortcuts on the charting page. - Users face challenges with **form automation issues** , limiting the ability to customize forms within the Juvonno system. - Users express concerns about **insurance tracking issues** , which complicate their access to necessary services. - Users find the **lack of customization options** frustrating, particularly in form integration and shortcut links. #### What Are Recent G2 Reviews of Juvonno? **"[Excellent EMR for Collaboration between all Healthcare Professionals](https://www.g2.com/survey_responses/juvonno-review-10447101)"** **Rating:** 5.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/juvonno-review-10447101) --- **"[Online Scheduling and Billing software](https://www.g2.com/survey_responses/juvonno-review-10623994)"** **Rating:** 5.0/5.0 stars *— Audrianna R.* [Read full review](https://www.g2.com/survey_responses/juvonno-review-10623994) --- ### 9. [Konfidens](https://www.g2.com/products/konfidens/reviews) Konfidens is practice management software built specifically for allied health practitioners – including therapists, psychologists, counsellors, and other session-based clinicians – running practices of any size across the UK and Europe, from independent sole traders to multi-practitioner clinics and charitable organisations. Designed for practitioners who want to spend less time on administration and more time with clients, Konfidens brings together the core tools of a modern clinical practice in one place: scheduling, client records, session notes, invoicing, secure client communication, and telehealth – all accessible from both desktop and mobile. Unlike generic practice management tools adapted from other industries, Konfidens is built around the workflows of talking therapies and allied health – from intake to discharge. Custom note and document templates mean practitioners can build documentation that fits their specific clinical approach, and the platform supports the communication and compliance patterns that private practice actually demands. Key capabilities include: Online booking: let clients book appointments directly through a self-serve booking page, reducing back-and-forth Appointment scheduling: manage your calendar and reduce no-shows with automated reminders Telehealth: run secure video sessions directly within the platform Client records & case notes: structured documentation with fully customisable templates Intake forms & questionnaires: collect the information you need before the first session, with flexible form-building tools Consent management: send, collect, and store client consents in a compliant, auditable way Client contracts: distribute and collect fully signed contracts digitally, with the entire process automated end-to-end Invoicing & payments: generate invoices and track payments without leaving the platform Secure messaging: communicate with clients through a compliant, purpose-built channel Whether you're a solo practitioner just getting started or a growing clinic managing a team of clinicians, Konfidens is built to scale with you – offering a clean, modern interface and a setup experience designed to get you from signup to your first session quickly. Konfidens is developed and hosted entirely within Europe, making it a natural choice for UK and European practitioners who need a platform that handles client data with the privacy standards and regulatory compliance they can rely on — without workarounds or bolt-on compliance tools. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **Who Is the Company Behind Konfidens?** - **Seller:** [Konfidens](https://www.g2.com/sellers/konfidens) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/konfidens-no/ (7 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of Konfidens? **"[All-in-One Platform for Running My Counselling Practice](https://www.g2.com/survey_responses/konfidens-review-12621152)"** **Rating:** 5.0/5.0 stars *— Rhian L.* [Read full review](https://www.g2.com/survey_responses/konfidens-review-12621152) --- **"[Robust, Intuitive Practice Management Solution That Pays for Itself](https://www.g2.com/survey_responses/konfidens-review-12624138)"** **Rating:** 5.0/5.0 stars *— Gregg B.* [Read full review](https://www.g2.com/survey_responses/konfidens-review-12624138) --- ### 10. [Net Health Therapy for Hospital Outpatient](https://www.g2.com/products/net-health-therapy-for-hospital-outpatient/reviews) Net Health Therapy for Hospital Outpatient is an EMR solution that provides outpatient hospital therapy departments the ability to document patient care while managing compliance and reimbursement. **Average Rating:** 3.7/5.0 **Total Reviews:** 5 **How Do G2 Users Rate Net Health Therapy for Hospital Outpatient?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.5/10) - **Administrative Processes:** 10.0/10 (Category avg: 8.5/10) - **Back Office Processes:** 8.3/10 (Category avg: 8.3/10) - **Workflow Coordination:** 8.3/10 (Category avg: 8.5/10) **Who Is the Company Behind Net Health Therapy for Hospital Outpatient?** - **Seller:** [Net Health](https://www.g2.com/sellers/net-health) - **Year Founded:** 1993 - **HQ Location:** Pittsburgh, PA - **LinkedIn® Page:** https://www.linkedin.com/company/net-health-systems-inc-/ (575 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 60% Small-Business, 40% Mid-Market #### What Are Recent G2 Reviews of Net Health Therapy for Hospital Outpatient? **"[NetHealth has helped my therapy staff](https://www.g2.com/survey_responses/net-health-therapy-for-hospital-outpatient-review-7820962)"** **Rating:** 5.0/5.0 stars *— Rob P.* [Read full review](https://www.g2.com/survey_responses/net-health-therapy-for-hospital-outpatient-review-7820962) --- **"[Redoc emr review ](https://www.g2.com/survey_responses/net-health-therapy-for-hospital-outpatient-review-1661727)"** **Rating:** 5.0/5.0 stars *— Verified User in Health, Wellness and Fitness* [Read full review](https://www.g2.com/survey_responses/net-health-therapy-for-hospital-outpatient-review-1661727) --- #### What Are G2 Users Discussing About Net Health Therapy for Hospital Outpatient? - [What is ReDoc used for?](https://www.g2.com/discussions/what-is-redoc-used-for) ### 11. [Netsmart Helper](https://www.g2.com/products/netsmart-helper/reviews) Netsmart Helper provides a practice management, claims processing, e-prescribing, and online continuing education solution to help you manage your scheduling and billing activities. **Average Rating:** 4.2/5.0 **Total Reviews:** 5 **Who Is the Company Behind Netsmart Helper?** - **Seller:** [Netsmart](https://www.g2.com/sellers/netsmart-2fb67523-112f-41ce-bd3f-d4063c635f18) - **Year Founded:** 1968 - **HQ Location:** Overland Park, KS - **Twitter:** @netsmarttech (4,424 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9223/ (2,727 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 60% Small-Business, 20% Enterprise #### What Are Recent G2 Reviews of Netsmart Helper? **"[Helper - A Robust Management Software](https://www.g2.com/survey_responses/netsmart-helper-review-887266)"** **Rating:** 4.0/5.0 stars *— Daniel S.* [Read full review](https://www.g2.com/survey_responses/netsmart-helper-review-887266) --- **"[Really easy to use !](https://www.g2.com/survey_responses/netsmart-helper-review-3859307)"** **Rating:** 5.0/5.0 stars *— Verified User in Mental Health Care* [Read full review](https://www.g2.com/survey_responses/netsmart-helper-review-3859307) --- ### 12. [Oasys](https://www.g2.com/products/oasys-health-oasys/reviews) Oasys is the leading EHR and practice management platform for modern mental health providers. Oasys powers both solo and group practices with AI-enabled tooling across scheduling, intake, billing, and clinical documentation. Clinicians on Oasys save an average of 8 hours per week on billing and documentation. **Average Rating:** 4.8/5.0 **Total Reviews:** 3 **Who Is the Company Behind Oasys?** - **Seller:** [Oasys Health](https://www.g2.com/sellers/oasys-health) - **Company Website:** https://oasys.health - **Year Founded:** 2024 - **HQ Location:** New York, US - **LinkedIn® Page:** https://www.linkedin.com/company/oasyshealth (6 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of Oasys? **"[Personalized, Responsive Support with Ever-Improving AI Integrations](https://www.g2.com/survey_responses/oasys-review-12882566)"** **Rating:** 5.0/5.0 stars *— Rachel G.* [Read full review](https://www.g2.com/survey_responses/oasys-review-12882566) --- **"[Oasys Saves Time with Amazing AI and a Streamlined Form Creator](https://www.g2.com/survey_responses/oasys-review-12886690)"** **Rating:** 4.5/5.0 stars *— Verified User in Mental Health Care* [Read full review](https://www.g2.com/survey_responses/oasys-review-12886690) --- ### 13. [OfficePro](https://www.g2.com/products/officepro/reviews) NaturaeSoft provides secure web based practice management software services to Integrative Health Care. **Average Rating:** 3.3/5.0 **Total Reviews:** 2 **How Do G2 Users Rate OfficePro?** - **Administrative Processes:** 5.0/10 (Category avg: 8.5/10) - **Back Office Processes:** 6.7/10 (Category avg: 8.3/10) - **Workflow Coordination:** 6.7/10 (Category avg: 8.5/10) **Who Is the Company Behind OfficePro?** - **Seller:** [NaturaeSoft](https://www.g2.com/sellers/naturaesoft) - **HQ Location:** Portland, US - **Twitter:** @NaturaeSoft (5 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/naturaesoft (3 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Recent G2 Reviews of OfficePro? **"[Best office suite with a cheaper price for non finance users.](https://www.g2.com/survey_responses/officepro-review-6766498)"** **Rating:** 4.0/5.0 stars *— Rishabh C.* [Read full review](https://www.g2.com/survey_responses/officepro-review-6766498) --- #### What Are G2 Users Discussing About OfficePro? - [What is OfficePro used for?](https://www.g2.com/discussions/what-is-officepro-used-for) ### 14. [Owl Practice](https://www.g2.com/products/owl-practice/reviews) Owl Practice is a comprehensive and compliant EHR, and practice management solution tailored specifically for mental health professionals. This innovative platform empowers practitioners to effectively engage with clients, foster growth within their practice, and streamline the payment process. With an array of features designed to simplify administrative tasks and enhance clinical workflows, Owl Practice not only helps practitioners focus more on their clients but also ensures they are well-equipped to thrive in a competitive landscape. **Average Rating:** 3.0/5.0 **Total Reviews:** 5 **How Do G2 Users Rate Owl Practice?** - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.5/10) - **Administrative Processes:** 0.0/10 (Category avg: 8.5/10) - **Back Office Processes:** 1.7/10 (Category avg: 8.3/10) **Who Is the Company Behind Owl Practice?** - **Seller:** [Owl Practice Suite](https://www.g2.com/sellers/owl-practice-suite) - **HQ Location:** Atlanta, Georgia - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Owl Practice's Pros and Cons? **Pros:** - Document Management (3 reviews) - Ease of Use (3 reviews) - Customer Support (2 reviews) - Organization (2 reviews) - Access (1 reviews) **Cons:** - Information Management (1 reviews) - Limited Features (1 reviews) - Limited Options (1 reviews) - Not User-Friendly (1 reviews) - Poor Customer Support (1 reviews) ### What Do G2 Reviewers Say About Owl Practice? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **efficient document organization and storage** features of Owl Practice, enhancing their overall productivity. - Users find Owl Practice to be **user-friendly and easy to set up** , enhancing their overall administrative efficiency. - Users commend the **exceptional customer support** of Owl Practice, highlighting consistent and friendly communication for resolving issues. - Users value the **organization features** of Owl Practice, enabling efficient management and enhancing their overall practice experience. - Users love the **organizational efficiency** of Owl Practice, enabling them to focus on helping clients without stress. **Cons:** - Users wish for a **single-page notes layout** for each client to streamline information management effectively. - Users find the **limited features** of Owl Practice hinder usability, particularly lacking a waitlist and better connectivity options. - Users find **limited options** in Owl Practice, wishing for features like waitlists and improved form creation. - Users find the **lack of user-friendly options** frustrating, particularly around waitlists and connectivity issues. - Users face **poor customer support** , making it challenging for non-technical individuals to navigate the system effectively. #### What Are Recent G2 Reviews of Owl Practice? **"[Happy with it](https://www.g2.com/survey_responses/owl-practice-review-10460801)"** **Rating:** 4.0/5.0 stars *— Michael N.* [Read full review](https://www.g2.com/survey_responses/owl-practice-review-10460801) --- **"[Overall Positive Experience](https://www.g2.com/survey_responses/owl-practice-review-10464012)"** **Rating:** 4.5/5.0 stars *— Joshua L.* [Read full review](https://www.g2.com/survey_responses/owl-practice-review-10464012) --- #### What Are G2 Users Discussing About Owl Practice? - [What is OwlPractice used for?](https://www.g2.com/discussions/what-is-owlpractice-used-for) ### 15. [PCC Pediatric Solution](https://www.g2.com/products/pcc-pediatric-solution/reviews) PCC develops and supports pediatric-specific software, provides pediatric practice management consulting, and advocates for independent pediatric practices. **Average Rating:** 4.8/5.0 **Total Reviews:** 2 **How Do G2 Users Rate PCC Pediatric Solution?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.5/10) - **Administrative Processes:** 8.3/10 (Category avg: 8.5/10) - **Back Office Processes:** 8.3/10 (Category avg: 8.3/10) - **Workflow Coordination:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind PCC Pediatric Solution?** - **Seller:** [Physician's Computer Company](https://www.g2.com/sellers/physician-s-computer-company) - **Year Founded:** 1983 - **HQ Location:** Winooski, US - **Twitter:** @ThePediatricEHR (407 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1110411/ (86 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Small-Business #### What Are PCC Pediatric Solution's Pros and Cons? **Pros:** - Business Efficiency (1 reviews) - Customer Support (1 reviews) - Helpful (1 reviews) **Cons:** - Integration Issues (1 reviews) ### What Do G2 Reviewers Say About PCC Pediatric Solution? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **business efficiency** of PCC Pediatric Solution, complemented by exceptional customer support. - Users highlight the **exceptional customer support** of PCC Pediatric Solution, adding to their smooth EHR experience. - Users commend the **exceptional customer support** provided by PCC, enhancing their overall experience with the EHR system. **Cons:** - Users find the **integration issues** with patient forms frustrating, especially with extra costs for Chadis. #### What Are Recent G2 Reviews of PCC Pediatric Solution? **"[PCC good for Pediatricians](https://www.g2.com/survey_responses/pcc-pediatric-solution-review-7192420)"** **Rating:** 4.5/5.0 stars *— Angela M.* [Read full review](https://www.g2.com/survey_responses/pcc-pediatric-solution-review-7192420) --- **"[PCC EHR Review](https://www.g2.com/survey_responses/pcc-pediatric-solution-review-10298577)"** **Rating:** 5.0/5.0 stars *— Leanne K.* [Read full review](https://www.g2.com/survey_responses/pcc-pediatric-solution-review-10298577) --- ### 16. [PDS MDsuite PM](https://www.g2.com/products/pds-mdsuite-pm/reviews) PDS MDsuite PM is a secure EHR software program integrated with PDS Cortex that includes progress notes, medication lists, problem lists, past medical history, health maintenance status, images, reports from the lab, discharge summaries, and user-defined categories. **Average Rating:** 4.5/5.0 **Total Reviews:** 2 **Who Is the Company Behind PDS MDsuite PM?** - **Seller:** [PDSMED](https://www.g2.com/sellers/pdsmed) - **Year Founded:** 1973 - **HQ Location:** Hutchinson, US - **Twitter:** @PDS_MED (15 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/964624 (42 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are Recent G2 Reviews of PDS MDsuite PM? **"[Love it](https://www.g2.com/survey_responses/pds-mdsuite-pm-review-445359)"** **Rating:** 5.0/5.0 stars *— Verified User in Medical Practice* [Read full review](https://www.g2.com/survey_responses/pds-mdsuite-pm-review-445359) --- **"[My review for PDS MDsuite PM](https://www.g2.com/survey_responses/pds-mdsuite-pm-review-429428)"** **Rating:** 4.0/5.0 stars *— Verified User in Medical Practice* [Read full review](https://www.g2.com/survey_responses/pds-mdsuite-pm-review-429428) --- #### What Are G2 Users Discussing About PDS MDsuite PM? - [What is PDS MDsuite PM used for?](https://www.g2.com/discussions/what-is-pds-mdsuite-pm-used-for) ### 17. [Practice Pro](https://www.g2.com/products/practice-pro-practice-pro/reviews) Practice Pro is the product of over two decades of business and clinical expertise, built on a foundation of security and compliance. Based on a single source of truth, Practice Pro is a seamlessly integrated, all-in-one rehab therapy EMR and Practice Management solution. A flexible and customizable system, the software has been designed for Physical Therapy, Pediatric Therapy, Occupational Therapy, Speech Language Pathology, Applied Behavior Analysis (ABA), and Chiropractic. Addressing the clinic’s needs end to end, the solution combines flexible multi-discipline appointment scheduling, a rich library of clinical documentation, and robust billing and collections with an intuitive patient portal, referral management, and interactive custom dashboards to measure and track performance, and more. If you are looking for a better software option to deliver the best care and patient outcomes, look no further. With Practice Pro, you will be able to streamline how you manage your physical therapy practice while delivering the best therapy and experience for patients that need your time and expertise to get the right treatments. Maximize performance, revenue, and patient outcomes with 100% flexible and customizable, web-based software that improves the quality of life for you and your patients. **Average Rating:** 4.3/5.0 **Total Reviews:** 6 **How Do G2 Users Rate Practice Pro?** - **Administrative Processes:** 9.2/10 (Category avg: 8.5/10) - **Back Office Processes:** 10.0/10 (Category avg: 8.3/10) - **Workflow Coordination:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Practice Pro?** - **Seller:** [Practice Pro](https://www.g2.com/sellers/practice-pro) - **Year Founded:** 1998 - **HQ Location:** Skillman, US - **Twitter:** @ptpracticepro (1,540 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/pt-practice-pro (15 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 83% Small-Business, 17% Enterprise #### What Are Practice Pro's Pros and Cons? **Pros:** - Billing (1 reviews) - Billing Support (1 reviews) - Booking Ease (1 reviews) - Convenience (1 reviews) - Customization (1 reviews) **Cons:** - Expensive (1 reviews) - Limited Features (1 reviews) - Limited Functionality (1 reviews) - Missing Features (1 reviews) - Telehealth Issues (1 reviews) ### What Do G2 Reviewers Say About Practice Pro? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **convenient billing options** in Practice Pro, enhancing the ease of managing payments and schedules. - Users appreciate the **seamless billing support** of Practice Pro, enhancing their practice's efficiency with integrated payment options. - Users value the **convenient scheduling** and integrated payment systems offered by Practice Pro for managing their practices. - Users love the **convenient scheduling and customization** offered by Practice Pro, enhancing their practice management experience. - Users value the **customization options** in Practice Pro, tailoring SOAP notes for various provider types effectively. **Cons:** - Users find the Practice Pro to be **mid-level expensive** compared to other EHR systems with limited features. - Users find Practice Pro has **limited features** , lacking options like virtual programs and a telehealth system. - Users find the **limited functionality** of Practice Pro lacking, particularly regarding virtual programs and telehealth options. - Users find the **missing features** of Practice Pro, such as telehealth, limit its overall value and usability. - Users find the **lack of telehealth features** in Practice Pro limits its functionality for virtual care delivery. #### What Are Recent G2 Reviews of Practice Pro? **"[great EMR tool](https://www.g2.com/survey_responses/practice-pro-review-8716608)"** **Rating:** 4.0/5.0 stars *— Bhanu Pratap S.* [Read full review](https://www.g2.com/survey_responses/practice-pro-review-8716608) --- **"[Practice Pro is a great EMR system.](https://www.g2.com/survey_responses/practice-pro-review-10759942)"** **Rating:** 4.5/5.0 stars *— Dr. Jeanette D.* [Read full review](https://www.g2.com/survey_responses/practice-pro-review-10759942) --- ### 18. [PracticeQ](https://www.g2.com/products/practiceq/reviews) PracticeQ is a cloud based, HIPAA compliant, practice management software. With 24+ features and 12+ integrations, PracticeQ allows primary and allied health professionals to streamline patient onboarding, client communications, billing, scheduling, and various other processes. Users can automate interactions via a secure client portal, manage schedules for staff and patients, and integrate the platform with various third-party systems. Dive into a seamless practice management experience with our free 14-day trial and discover how PracticeQ can enhance your time-management and revenue generation. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **How Do G2 Users Rate PracticeQ?** - **Administrative Processes:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind PracticeQ?** - **Seller:** [PracticeTek](https://www.g2.com/sellers/practicetek) - **Year Founded:** 2020 - **HQ Location:** N/A - **Twitter:** @_practiceq (2 Twitter followers) - **LinkedIn® Page:** http://www.linkedin.com/company/practicetek (169 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of PracticeQ? **"[PracticeQ was a game changer for my psychiatry practice](https://www.g2.com/survey_responses/practiceq-review-10039656)"** **Rating:** 5.0/5.0 stars *— Brent W.* [Read full review](https://www.g2.com/survey_responses/practiceq-review-10039656) --- **"[Simple Note-Taking and Easy Form Sharing with Patients](https://www.g2.com/survey_responses/practiceq-review-12631015)"** **Rating:** 5.0/5.0 stars *— Verified User in Health, Wellness and Fitness* [Read full review](https://www.g2.com/survey_responses/practiceq-review-12631015) --- ### 19. [Private Practice Manager (PPM)](https://www.g2.com/products/private-practice-manager-ppm/reviews) PPM Software provides for the complete administration and financial control of a Consultants Private Practice. **Average Rating:** 4.5/5.0 **Total Reviews:** 2 **Who Is the Company Behind Private Practice Manager (PPM)?** - **Seller:** [PPM Software](https://www.g2.com/sellers/ppm-software) - **Year Founded:** 1998 - **HQ Location:** Shipley, GB - **Twitter:** @eclinicuk (1,172 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/e-clinic (10 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Enterprise, 50% Mid-Market #### What Are Recent G2 Reviews of Private Practice Manager (PPM)? **"[PPM review](https://www.g2.com/survey_responses/private-practice-manager-ppm-review-656985)"** **Rating:** 4.0/5.0 stars *— Verified User in Events Services* [Read full review](https://www.g2.com/survey_responses/private-practice-manager-ppm-review-656985) --- **"[PPM Review](https://www.g2.com/survey_responses/private-practice-manager-ppm-review-657108)"** **Rating:** 5.0/5.0 stars *— Verified User in Health, Wellness and Fitness* [Read full review](https://www.g2.com/survey_responses/private-practice-manager-ppm-review-657108) --- ### 20. [Residex](https://www.g2.com/products/residex/reviews) Built by caregivers, for caregivers, Residex elevates the senior living experience for every individual. We deliver the most comprehensive connected care platform, that's purpose-built for senior living: the owners, employees and residents, through an intelligent system that unifies your community across departments for greater efficiency and outcomes. We offer a portfolio of integrated solutions that solve the most common challenges associated with senior living, including EHR (Electronic Health Records), eMAR (Electronic Medication Administration Records), intake and assessments, care planning, regulatory compliance management, workforce management and staffing, financial management and employee development. At Residex, we are building a world where senior living communities run flawlessly, and where clinical and operational missions align, allowing every caregiver to show up fully, every resident to receive the care they deserve, and every community to grow responsibly, with humans at the core. **Average Rating:** 4.3/5.0 **Total Reviews:** 8 **How Do G2 Users Rate Residex?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.5/10) - **Administrative Processes:** 10.0/10 (Category avg: 8.5/10) - **Back Office Processes:** 10.0/10 (Category avg: 8.3/10) - **Workflow Coordination:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Residex?** - **Seller:** [Residex](https://www.g2.com/sellers/residex) - **Year Founded:** 2000 - **HQ Location:** Englewood, Colorado, United States - **LinkedIn® Page:** https://www.linkedin.com/company/residex-software (63 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care - **Company Size:** 50% Mid-Market, 38% Small-Business #### What Are Residex's Pros and Cons? **Pros:** - Charting (1 reviews) - Charting Efficiency (1 reviews) - Comprehensive Features (1 reviews) - Ease of Use (1 reviews) - Features (1 reviews) **Cons:** - File Management Issues (1 reviews) - Information Management (1 reviews) - Limited Access (1 reviews) ### What Do G2 Reviewers Say About Residex? *AI-generated summary from verified user reviews* **Pros:** - Users find that Residex effectively improves **charting and documentation** , enhancing overall service quality at assisted living facilities. - Users value the **charting efficiency** of Residex, which streamlines notes and service agreements for better resident care. - Users find the **comprehensive features** of Residex essential for enhancing service delivery in assisted living facilities. - Users value the **ease of use** of Residex, enhancing efficiency in charting and communication for better service delivery. - Users value the **ever-evolving features** of Residex, which enhance service delivery and streamline operations effectively. **Cons:** - Users desire better **file management** for easier access to information across different chart areas in Residex. - Users desire improved **information management** in Residex, wanting seamless access to data across different areas. - Users miss the ability to access information more easily, as **limited access** requires navigating multiple chart areas. #### What Are Recent G2 Reviews of Residex? **"[Does the work for you](https://www.g2.com/survey_responses/residex-review-8206566)"** **Rating:** 5.0/5.0 stars *— Rebekah K.* [Read full review](https://www.g2.com/survey_responses/residex-review-8206566) --- **"[Strong Solution for Per-Diem Staffing and Schedule Management](https://www.g2.com/survey_responses/residex-review-12893118)"** **Rating:** 5.0/5.0 stars *— Vanessa S.* [Read full review](https://www.g2.com/survey_responses/residex-review-12893118) --- #### What Are G2 Users Discussing About Residex? - [What is ResiDex used for?](https://www.g2.com/discussions/what-is-residex-used-for) ### 21. [Rethink Behavioral Health](https://www.g2.com/products/rethink-behavioral-health/reviews) Rethink Behavioral Health (BH) is a cloud-based practice management and clinical platform purpose-built for ABA therapy providers and pediatric behavioral health practices. A division of RethinkFirst, a global health technology company, RethinkBH gives clinicians, billing teams, operations leaders, and practice owners the tools they need to manage every aspect of their practice in one connected system. The platform integrates clinical programming, ABA data collection, AI-powered scheduling, session documentation, revenue cycle management, staff training, and family engagement - eliminating the need for disconnected point solutions and reducing the administrative burden that prevents clinicians from focusing on client care. RethinkBH is built by clinicians, for clinicians. With evidence-based care plans, a library of over 1,500 customizable programs, and tools that adapt to practices from solo providers to large multi-site organizations, RethinkBH is designed to grow with your practice. **Average Rating:** 2.0/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Rethink Behavioral Health?** - **Has the product been a good partner in doing business?:** 4.2/10 (Category avg: 8.5/10) **Who Is the Company Behind Rethink Behavioral Health?** - **Seller:** [RethinkFirst](https://www.g2.com/sellers/rethinkfirst) - **Year Founded:** 2007 - **HQ Location:** New York, US - **LinkedIn® Page:** https://www.linkedin.com/company/rethink-first (186 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Mid-Market #### What Are Rethink Behavioral Health's Pros and Cons? **Pros:** - Ease of Use (1 reviews) **Cons:** - Inefficient Workflows (1 reviews) - Integration Issues (1 reviews) - Poor Analytics (1 reviews) - Poor Customer Support (1 reviews) - Slow Response Time (1 reviews) ### What Do G2 Reviewers Say About Rethink Behavioral Health? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Rethink Behavioral Health, benefiting from all-in-one scheduling and resources. **Cons:** - Users face **inefficient workflows** in Rethink Behavioral Health, causing frustrations with slow data processing and complicated setups. - Users face significant **integration issues** with Rethink Behavioral Health, leading to frustrating experiences and inefficiencies in data management. - Users criticize the **poor analytics** of Rethink Behavioral Health, finding data collection frustrating and slow. - Users express frustration with **poor customer support** , citing unhelpful responses and unresolved billing issues with Rethink Behavioral Health. - Users experience **slow response times** , drastically hindering productivity and increasing administrative workload due to frustrating delays. #### What Are Recent G2 Reviews of Rethink Behavioral Health? **"[Great Platform for Tracking Staff Sessions and Simplifying productivity for Payroll](https://www.g2.com/survey_responses/rethink-behavioral-health-review-12727740)"** **Rating:** 5.0/5.0 stars *— Adrian A.* [Read full review](https://www.g2.com/survey_responses/rethink-behavioral-health-review-12727740) --- ### 22. [Salucity](https://www.g2.com/products/salucity/reviews) Salucity is the community of quality personalized (non-medical) healthcare professionals. Health is not just a medical matter. All of us go through situations at some point in our lives in which we need a physiotherapist, a psychologist, a nutritionist, to solve our health problems and allow us a better quality of life. Public health, with its endless waiting lists, and private insurance, which offers massive assistance, are hardly the solution we want for ourselves and our families. In Salucity you will be able to access face-to-face health services, at home and online, at very competitive prices, without additional cost, and with all the guarantees of transparency and protection of your payments. You will be able to find the specialists closest to your home or place of work, consult their complete profile and read the real opinions of their patients so that when hiring you will have no doubts. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Salucity?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.5/10) - **Administrative Processes:** 9.2/10 (Category avg: 8.5/10) - **Back Office Processes:** 10.0/10 (Category avg: 8.3/10) - **Workflow Coordination:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Salucity?** - **Seller:** [Juan Gonzalez Infantes](https://www.g2.com/sellers/juan-gonzalez-infantes) - **Year Founded:** 2020 - **HQ Location:** Vitoria-gasteiz, ES - **LinkedIn® Page:** https://www.linkedin.com/company/salucity (4 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are Recent G2 Reviews of Salucity? **"[a medical service available at any time](https://www.g2.com/survey_responses/salucity-review-7946804)"** **Rating:** 5.0/5.0 stars *— Tyler G.* [Read full review](https://www.g2.com/survey_responses/salucity-review-7946804) --- **"[A comprehensive and confident marketplace of health professionals](https://www.g2.com/survey_responses/salucity-review-4735508)"** **Rating:** 5.0/5.0 stars *— Fernando J.* [Read full review](https://www.g2.com/survey_responses/salucity-review-4735508) --- #### What Are G2 Users Discussing About Salucity? - [What is Salucity used for?](https://www.g2.com/discussions/what-is-salucity-used-for) ### 23. [Socrates](https://www.g2.com/products/socrates/reviews) Socrates software systems are used every day by millions of Irish healthcare professionals such as GP's, Consultants and even in the Irish defence forces. Our focus on simplicity and design allows are software to seamlessly integrate with your practice no matter how big or small. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **Who Is the Company Behind Socrates?** - **Seller:** [Clanwilliam Group](https://www.g2.com/sellers/clanwilliam-group) - **Year Founded:** 2014 - **HQ Location:** Dublin, IE - **Twitter:** @ClanwilliamIRL (788 Twitter followers) - **LinkedIn® Page:** http://www.linkedin.com/company/clanwilliam-group (391 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Recent G2 Reviews of Socrates? **"[Great Healthcare Portal](https://www.g2.com/survey_responses/socrates-review-706610)"** **Rating:** 5.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/socrates-review-706610) --- **"[Socrates Review](https://www.g2.com/survey_responses/socrates-review-4774226)"** **Rating:** 5.0/5.0 stars *— Verified User in Computer Networking* [Read full review](https://www.g2.com/survey_responses/socrates-review-4774226) --- #### What Are G2 Users Discussing About Socrates? - [What is the use of Socrates?](https://www.g2.com/discussions/what-is-the-use-of-socrates) - [What is Socrates learning platform?](https://www.g2.com/discussions/what-is-socrates-learning-platform) - [What is Socratic software?](https://www.g2.com/discussions/what-is-socratic-software) ### 24. [TaskMaster Pro](https://www.g2.com/products/taskmaster-pro/reviews) TaskMaster Pro is a software that streamlines regulatory compliance by helping to automate the quality assurance processes, it improves the reporting accuracy of direct care providers and increases overall efficiency. **Average Rating:** 4.3/5.0 **Total Reviews:** 2 **How Do G2 Users Rate TaskMaster Pro?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.5/10) - **Workflow Coordination:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind TaskMaster Pro?** - **Seller:** [Taskmaster Pro Technologies](https://www.g2.com/sellers/taskmaster-pro-technologies) - **HQ Location:** Abilene, US - **Twitter:** @TaskMaster_Pro (17 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3038380 (71 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Recent G2 Reviews of TaskMaster Pro? **"[Very Easy to Use and Keeps Everything on Track](https://www.g2.com/survey_responses/taskmaster-pro-review-12495720)"** **Rating:** 5.0/5.0 stars *— Bella W.* [Read full review](https://www.g2.com/survey_responses/taskmaster-pro-review-12495720) --- #### What Are G2 Users Discussing About TaskMaster Pro? - [What is TaskMaster Pro used for?](https://www.g2.com/discussions/taskmaster-pro-what-is-taskmaster-pro-used-for) - [What is TaskMaster Pro used for?](https://www.g2.com/discussions/what-is-taskmaster-pro-used-for) ### 25. [TherapyMate](https://www.g2.com/products/therapymate/reviews) TherapyMate is a mental health software that helps with calendaring, scheduling, appointment reminders, therapy notes, insurance billing, credit card processing, income & expense tracking and business document management. **Average Rating:** 3.5/5.0 **Total Reviews:** 2 **How Do G2 Users Rate TherapyMate?** - **Administrative Processes:** 8.3/10 (Category avg: 8.5/10) - **Workflow Coordination:** 6.7/10 (Category avg: 8.5/10) **Who Is the Company Behind TherapyMate?** - **Seller:** [TherapyMate](https://www.g2.com/sellers/therapymate) - **Year Founded:** 2012 - **HQ Location:** Sandy, US - **LinkedIn® Page:** https://www.linkedin.com/company/therapymate-llc/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are Recent G2 Reviews of TherapyMate? **"[Good Product for Mental Health Professionals](https://www.g2.com/survey_responses/therapymate-review-7942124)"** **Rating:** 4.0/5.0 stars *— Mahima B.* [Read full review](https://www.g2.com/survey_responses/therapymate-review-7942124) --- ## What Is Medical Practice Management Software? [Health Care Software](https://www.g2.com/categories/health-care) ## What Software Categories Are Similar to Medical Practice Management Software? - [Medical Billing Software](https://www.g2.com/categories/medical-billing) - [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling) - [EHR Software](https://www.g2.com/categories/ehr) - [Mental Health Software](https://www.g2.com/categories/mental-health) - [Telemedicine Software](https://www.g2.com/categories/telemedicine) - [Revenue Cycle Management Software](https://www.g2.com/categories/revenue-cycle-management) - [Patient Engagement Software](https://www.g2.com/categories/patient-engagement) --- ## How Do You Choose the Right Medical Practice Management Software? ### What You Should Know About Medical Practice Management Software ### What is Medical Practice Management Software? Medical practice management software alleviates the daily activities of hospitals, clinics, medical practices, and other health care organizations, helping them run as efficiently as possible. Medical practice software is a comprehensive solution that provides better oversight, task management, recordkeeping, and interfacing with standalone or supplementary solutions. The software automates necessary responsibilities such as keeping up with changing industry regulations. The ultimate goals of medical practice management software are to provide a better healthcare experience for patients, a better work experience for medical providers, and maintain security standards.  Medical practice management software can either be deployed in the cloud, on a desktop, or on a server. Each deployment type comes with its own pros and cons, but regardless of whether the practice management solution is tethered to a physical desktop or can be accessed simply via the internet, any type of software can still manage daily operations. Medical practice management solutions either exist as flexible software that can fit the needs of any healthcare practice or are designed to support particular specialties (such as physical therapy, mental health, or assisted living facilities) or different sizes of practices. For example, a smaller office or practice, regardless of specialty, will most likely utilize an all-in-one solution, and the best medical practice management software for small clinics and solo practices does exactly that, consolidating scheduling, billing, documentation, and patient communication into a single platform rather than managing separate tools for each. Based on G2 reviews, solo practitioners and small clinic owners most often evaluate these platforms by comparing ease of setup, billing integration, and whether patient-facing features like online booking and intake forms work without requiring technical expertise. ### What are the Common Features of Medical Practice Management Software? **Manage patient information:** Users can manage patient intake and update patient information on a regular basis and the software is able to correct and update any mistakes it finds in the data. This alleviates the administrative burden and manual data entry for both the patient and medical practice managers. **Schedule appointments:** Online patient scheduling can increase appointment requests and free up essential staff time that can be devoted to the patient experience. Providing patients with an online booking option allows them to select the best dates and times for their schedules. Patients can also receive appointment reminders, which helps decrease missed appointments. It’s important to keep in mind that not all medical practice management software has patient-facing appointment creation capabilities. **Track the patient journey:** Care teams and medical practice managers can track a patient's interaction with the healthcare system which starts with the patient developing symptoms, seeking information and eventually care from a healthcare provider and continues from there through diagnosis and treatment, to recovery, adjustment to a new way of life alerts and escalations and all in real time. Real-time information empowers users to better manage the patient journey across physical and digital channels.  **Telemedicine** : When appropriate, telemedicine or telehealth enables healthcare practitioners to effectively evaluate, diagnose, and treat patients remotely. Telemedicine leverages smart devices and electronic technologies (such as web conferencing and mobile applications) to provide an alternative mode of treatment to in-person clinic visits. With telemedicine built into a medical practice management system, health care professionals can provide real-time treatment and care to their patients around the clock, in addition to offering their patients convenience, bettering patient follow-up and engagement, and reducing the number of missed appointments and cancellations.  **Perform billing procedures:** Bettering the patient experience is a key focus across all departments in medical practice. Changing up the methods and means by which patients can pay for medical services can lend to convenience and ensure a user-friendly experience. Patients may be able to take advantage of payment plans and they won’t have to struggle to submit payments on time, and practices won’t need to track down overdue payments via collections. **Submit insurance claims:** Electronically processing and scrubbing claims enables a medical practice’s financial department to operate at a higher volume, more efficiently, and in a timely manner. By submitting claims to be scrubbed and processed, medical practices can avoid the time-consuming process of resubmitting them due to error.  **Insurance verification** : Verifying the status of a patient’s insurance coverage and eligibility prior to their arrival helps minimize any uncomfortable or confrontational situations. This benefits front desk staff, especially if the chosen solution makes it an easy, simple process to check eligibility and manage the reimbursement process.  **Generate reports:** Reporting is a critical function that helps practices stay on track with goals and objectives. It identifies medical practice financial performance such as charges, payments, and adjustments. Through reports and data visualization, medical practices can gain an understanding and a bird’s-eye view of their operations. ### What are the Benefits of Medical Practice Management Software? **Reduce paper-based workflows** : Even though regulation required all hospitals to switch over to electronic health records (EHR), not every aspect of a healthcare practice became automatically digital. Medical practice management software collects patient information in a digital format, supporting the creation and organization of paperless charts that can be easily navigated and searched through. **Optimize operations** : Practice management software optimizes overall operations via streamlined communication, automated processes, and helpful notifications and triggers that can be set up according to the practice’s needs. The software also increases practice efficiency, helps staff members, physicians, practitioners, and other health care professionals centralize and coordinate administrative, logistical, and financial operations. **Prioritize patient care** : The automation capabilities of medical practice management software help free up medical staff's precious time. The less time physicians spend on transcribing notes, following up on appointments, and chasing down patient information, the more time they can spend on actual care. Based on G2 reviews, medical practice management software handling patient registration, billing, and messaging in one place is where practitioners feel this most immediately. Features like online booking, digital consent, and automation handle the front-end workflow that used to require separate tools, while features built to manage long patient intake and complex data entry remove one of the biggest administrative burdens for both staff and patients before an appointment even begins. **Compliance** : Maintaining compliance and regulatory standards is made easier with medical practice management software, especially software that has built-in safeguards and risk assessment functionalities. **Customization** : Medical practice management software is not intended to be a one-size-fits-all tool. Different medical specialties have differing needs, and many solutions are either tailored to the needs of specific specialties or are flexible enough to accept the practice’s specific workflows. ### Who Uses Medical Practice Management Software? **Healthcare providers:** Healthcare providers can utilize medical practice management software to communicate with patients via secure messages, add post-visit notes, keep track of patients’ medications and medical issues, and monitor the patient journey.  **Medical office staff:** Healthcare support staff and medical practice managers can utilize the solution to manage appointments, prescriptions, notes, and other patient-related data. There should be an option to create and maintain a comprehensive and detailed patient profile that can be used for follow-ups and communication.  **Patients:** Patients can utilize the medical practice management software to play an active role in their healthcare journey and overall well being, including sending messages to their care team, scheduling appointments, reviewing test results, and updating their personal information.  **Healthcare HR:** Healthcare human resources departments must meet compliance challenges with tools that offer streamlined, trackable methods for monitoring clinical outcomes and compliance. A medical practice management software can help reduce the administrative burden, centralize materials, and improve tracking of data. #### Software Related to Medical Practice Management Software [Medical staff scheduling software](https://www.g2.com/categories/medical-staff-scheduling): Medical staff scheduling software ensures that the schedules of medical staff are maintained, properly generated, and fairly distributed. Medical staff scheduling software is exclusively internal and can exist as a standalone tool or as an offering of the overall medical practice management solution. [Patient scheduling software](https://www.g2.com/categories/patient-scheduling): Patients can use patient scheduling software to request and schedule appointments with their physician or doctor. Health care organizations use patient scheduling software to improve the patient experience as well as ease the burden of manually taking on patient appointment requests. Patient scheduling software integrates with those medical practice management solutions that don’t offer a patient-facing appointment creator. [Medical billing software](https://www.g2.com/categories/medical-billing): Hospitals, clinics, and practices use medical billing software to create and send out invoices for health care services rendered. While medical billing software can and does exist as a tool outside of revenue cycle management and medical practice management solutions, it must integrate with the latter to access its patient database. [Revenue cycle management software](https://www.g2.com/categories/revenue-cycle-management): With revenue cycle management software, health care organizations can effectively keep track of their patients’ entire financial cycle. Revenue cycle management software unifies the business and clinical sides of health care, so it would benefit from the centralized repositories created and maintained by medical practice management systems. [Health care credentialing software](https://www.g2.com/categories/health-care-credentialing): While some medical practice management solutions provide a credentialing module, health care credentialing software exists specifically to take on the process of verifying and validating patients’ insurance information. [Patient relationship management (PRM) software](https://www.g2.com/categories/patient-relationship-management-prm): Patient relationship management software, also known as healthcare CRM, aggregates patient data from any database that it can connect to. Integration with a medical practice management solution’s patient repository will bolster PRM’s own database and effectiveness in fostering productive relationships between patient and doctor. [Utilization management software](https://www.g2.com/categories/utilization-management): Utilization management software helps health care organizations minimize unnecessary procedures, diagnoses, and treatments, ultimately reducing expenses. Both utilization management and medical practice management solutions must integrate with EHRs to be as effective as possible. Utilization management software automates approvals of medical services, which leads directly to benefits in staff scheduling and patient care. [HIPAA compliant messaging software](https://www.g2.com/categories/hipaa-compliant-messaging? __cf_chl_captcha_tk__ =2068a273e4c01f6f2b582542ad234bffd2f72799-1618951320-0-ARFYiKXdhFhOBDmFx6qca8721cDGab2joUxrqzOezhfmN2tK57VgIY3St9_Q6sPcCHIkVMqco2pZrAt5aLiQh-eX0yq9PTT1Rh5SlWvvc9NeYfCFiDgdAZKrxX-SURCave19c-6_4xoOhcQNyW8m65IKTMZ-bKFtWiKTipK2yy1xpk8XUL4Q5YKlsS19xN7Yxy-S8oQutpfVe7xHg98Gtjgh0bpLYLtm2KQeHw2AtIKNNcK6b0in8HVpfsvKEPSfoRwGFROwYvZH0RDKjPKtPyQyEaRW23grNzECKAs-Kn2EBcjOqxMDgET_InLMKw7ymLdh9n3-da0lDAC7z6_YO0xBKbrhqyNpLaUEX0mwYdNerWcLHohEgj8G2unj6oYk0YE4tFuK3HntGY2Diz4tOHfNdsvGuRttpL3S-XmBWjnASh5FyGboN2AelB_jt6sKxIRKIKJ5iIyo7Iu6SAUR3NHtaAv-XUFUJCNgWLmVjse4iqRn19Jcw2l5t26BDMm6WtR0A39mpLSy9lhCm6v375PEcRBz-dtQ6qEt0gOM4Rq3P-bu6zkBU-5uHwUw-OkA8GFAAr3TNpYqBfsdh3NDBOgKW8PdHlTZ52mCw4Jmoui9-75t1jGuE098vSvHXM1dSJSEICZ99_rV-Xf_qz9zha7MtnqFfWLpfozr4grzOUV7h_4owWhAkoNlQnzeSXMKydSvdxI3EzQU8v_0AjnR8cY): Most communication that a healthcare organization has with its patients must adhere to HIPAA, which is where HIPAA compliant messaging software comes into play. Medical practice management software streamlines the flow in communication and benefits from a tool that is designed to uphold HIPAA when sending out texts or emails. ### Challenges with Medical Practice Management Software **Lack of access levels:** Not all medical staff (should) have the same access levels when it comes to accessing and sharing sensitive patient data. Medical practice management software should support the creation and enforcement of different access levels. **Noncompliance:** One of the benefits of medical practice management software is its ability to automate current compliance measures. However, if the software is incapable of monitoring for compliance regulation updates or setting up workflows to keep the practice in compliance, then it’s creating more vulnerabilities and risks for the health care organization. Healthcare organizations need to have a proactive approach to security and compliance.  **Difficult database navigation:** While the creation of a centralized database of patient information or facility inventory is helpful, that repository is only useful going forward if it has a working search function. Users should test the solution to ensure the search functionality is easy to navigate and increases clinical productivity.  **Lack of interoperability:** Streamlined integration with standalone medical software, such as EHR or telemedicine software, is essential to the effectiveness of medical practice management software. If the chosen software doesn’t communicate well with other existing solutions or networks, then the practice management solution is not worth the investment. The software should reduce administrative fatigue and increase practice efficiency. **Lack of vendor support:** Medical practice management software is designed to automate administrative tasks and consistently simplify administrative workflow. Users should be able to turn to the software vendor for customer support any time they come across issues or troubleshooting. The most trusted medical practice management software, according to G2 user reviews, earns that trust largely through support responsiveness. Practitioners consistently cite how quickly vendors resolve issues as a deciding factor in whether they recommend a platform, given that a software problem in a clinical setting affects patient care directly, not just administrative efficiency. ### How to Buy Medical Practice Management Software #### Requirements Gathering (RFI/RFP) for Medical Practice Management Software There are many issues to consider when choosing a medical practice management software. There are often unique needs to be considered when assessing software to purchase—size and team member count, onboarding process, software cost, vendor customer support options, mobile compatibility, and customization are some of them. Buyers must determine what set of features will help the users be more efficient and meet the needs of the claims management process.  #### Compare Medical Practice Management Software Products **Create a long list** An initial list of potential medical practice management solutions should include any products that meet the basic feature requirements. At this point, buyers should be aiming to get a sense of the options that meet their essential needs. **Create a short list** After a long list has been created, it’s time to look at each product in more detail to determine if it sounds like it will meet the needs of the healthcare providers interested in purchasing this software. This should include evaluating additional features of each product beyond the ones identified as essential to determine if additional functionality would provide more value, efficiency, and compliance requirements. Scalability is particularly important as is determining if new features can be added in the future, such as more users or more courses.  **Conduct demos** Demos are a great opportunity for buyers to see how the software works. Only the shortlisted vendors should be invited to demonstrate their solutions. Demos should be performed live, using the system, and not through slide decks and screenshots. All vendors should follow a predetermined scenario that simulates the business processes of the buyer. Buyers should request to see a walkthrough from the perspective of all users to understand how the interface looks for both sides and ensure it is user friendly for everyone.  When narrowing down the list of vendors, buyers should consider asking questions such as: - How does the pricing model for this product work? Are there capital and recurring costs? What are the annual licensing and maintenance costs?  - How well known is the vendor? Do they have a sizable amount of clientele in the healthcare market? - Is the medical practice management software customizable? How much do additional modules or plug-ins cost? Can certain features be turned off or modified? - Can specific user restrictions be assigned depending on user type? - How well does the medical practice management software work on mobile devices? - How easily can the medical practice management software be grown to support a larger number of users and content? - What types of reporting does the medical practice management software offer? - Is the medical practice management software compliant with healthcare security and privacy protocols and regulations?  - Is there a disaster recovery plan? Where are the servers hosted? #### Selection of Medical Practice Management Software **Choose a selection team** To choose a selection team, decision makers need to involve subject matter experts from all teams that will use the system. For any organization, this will likely involve healthcare practitioners, office managers, staff members, and claims management employees. An IT administrator should also be present to weigh in on technical concerns with the products. The selection team should be a representation of the people who will use the system.  **Negotiation** After narrowing in on the preferred product, it’s time to negotiate a pricing package. Buyers must consider the pricing model of the software, such as whether the seller charges a flat monthly fee or, more commonly, charges a fee based on how many user seats the buyer needs. Buyers should also note if they can negotiate to add more user seats to a package that would otherwise meet their needs. They might also consider negotiating a discount in exchange for signing a multi-year contract.  **Final decision** The final decision should rest with the primary users of the software, such as physicians, nurses, office managers, and staff members. All parties should consider whether the software is easy to use, easy to implement, improves operational efficiency, and allows for a better patient experience.  ### Medical Practice Management Software Trends Modern technology is finally impacting the healthcare industry and its approaches to “nice to have" and “must have" when it comes to technological requirements. Bettering patient experience has been at the forefront of health care for a few years now, and its influence is clear in the evolution of patient portals, medical apps, and other forms of patient engagement. But what other trends are impacting the world of medical practice management software? **Cybersecurity:** Data security breaches and cyberattacks have directly impacted the healthcare industry. More precautions and deliberate measures are being taken to protect patient information and any piece of hardware or software that makes a hospital or practice run. Healthcare software, in general, is adapting its functionalities and strengthening any security-related features, so medical practice management software vendors are no different. **Artificial intelligence (AI):** AI or machine learning (ML) advances have the potential to further automate and streamline daily processes. For example, form and charting templates are already common features of medical practice management software, but AI can take that one step further and begin autofilling the content of templates based on recurring language. AI can also help with data processing, optimize clinical outcomes, and incorporate predictive algorithms into clinical and administrative tasks. **Population health:** Creating a centralized repository of patient information makes it easier to generate reports on trends in diseases, treatments, and overall patient health. Seamless integration between EHR and medical practice management software captures accurate trends in patient health. Accuracy in translating that kind of patient data can lead to better treatment options and value-based care offerings, which can further reduce overhead costs or unnecessary strain on human or physical resources. **Multiple practice reconciliation:** A medical practice isn’t necessarily a single facility. Add in telemedicine, and the practice may very well require multiple solutions to keep track of all incoming data. Cloud-based medical practice management software makes it easy for clinical documentation to be stored and shared. Leveraging the software to promote reconciliation and continuity between practices is the logical next step.