G2

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

5/19/2017

"Comprehensive PM is a TIME SAVER "

5/5

What do you like best about Radekal Productivity Tool?

As a billing administrator, I absolutely LOVE the tight integration of the billing system. From real time eligibility to code review/scrubbing to clearinghouse/ERA reconciliation, everything is automated and done in the digital realm. We easily cut our manual/clerical duties by 80% as a result. Digital code review and scrubbing is especially impressive and has freed up our physicians from the excessive time they used to spend on code related tasks. I'm converting all of our providers to the Radekal EHR in order to leverage the power of this amazing Patient Management system. Review collected by and hosted on G2.com.

What do you dislike about Radekal Productivity Tool?

Although the online university learning system is comprehensive, I'd like more detail in some of the training videos to help on-board new admin staff. Review collected by and hosted on G2.com.

Recommendations to others considering Radekal Productivity Tool:

Leverage the power of a fully electronic and automated EHR/reporting/billing system immediately. Facing the nightmare of MACRA compliance, our provider customers have no choice but to seek out the easiest PM/EHR system. Select the tool that fits your practice because ultimately you are held accountable for MACRA reporting, and unless that tool automates these tasks, you're in trouble. No software is perfect, but for the price and rich features that Radekal offers, it's at least worth a trial to check out. Review collected by and hosted on G2.com.

What problems is Radekal Productivity Tool solving and how is that benefiting you?

Too much time was spent on eligibility, coding and EOB reconciliation - being dependent on manual entries mean that staff absences put billing in jeopardy. The biggest benefits are: (1) less physician time wasted on administrative/billing tasks, (2) less money spent on clerical billing staff, (3) automated coding/documentation/reporting for complete MACRA compliance. Review collected by and hosted on G2.com.