CharmHealth Reviews & Product Details

Among various medicine software we used, ChARM is reliable and ease of use. Manage patients records securely and helpful for reviewing lab results. Moreover it is helpful for physicians for easily locating patient health details in one place with great convenience. Must recommended to all hospital management for easing their works. Review collected by and hosted on G2.com.

Sometimes it fails to locate particular medicine related to e-prescription which might be a drawback and lacks advanced features. Review collected by and hosted on G2.com.

All of your resources can be found in one place. Review collected by and hosted on G2.com.

While it's very convenient, adoption rates seem to be low compared to other industry software like Epic's MyChart Review collected by and hosted on G2.com.

flexible configuration, tasks, patient portal, free trial, messaging, calendar Review collected by and hosted on G2.com.

When I wanted to switch to the full-feature version, no one would contact me to perform the upgrade. I contacted them several times and received several promises that a member of the sales team would contact me. I also did not like the note template. It is based on the SOAP model, which was sufficient for a psychiatric practice, but not optimal. I would have preferred if CharmHealth provided the option of adding custom sections to the SOAP note template. When I asked how I could incorporate insurance-related requirements into the note, support responded with an answer that clearly indicated they did not read the requirements. Review collected by and hosted on G2.com.

I like that we were able to have both client and clinician portals. It was a one stop shop for us to store client information, write client encounter notes, and communicate via messaging. Review collected by and hosted on G2.com.

We had a super serious breach of confidentiality that was Charm's fault. The only way to download notes is to sign them. When they are signed, certain parts of the note are supposed to be visible to clients while other parts aren't. Charm had a glitch where it sent the ENTIRE note to clients and caused a lot of issues on our end. I don't like that notes get shared when signed or the fact that we have to sign the notes to download them. I'm also not a fan of how they do billing. You're not able to add DX codes to the superbills themselves without going back into every note to add the codes. It's incredibly time-consuming. Review collected by and hosted on G2.com.

Software has practice management integration - appointment scheduling, reminders. Medical records are easily customizable. Keeps inventory of my immunizations. There is a large library of note templates that can be easily adaptable. There is an app I have on my phone that has all my appointments which I can edit, change, modify, comment on. Very nice feature. Review collected by and hosted on G2.com.

Unable to print a complete record - has to be done in sections. Review collected by and hosted on G2.com.

I think this is easy to use and also can be better improved with filtering so you have more options to filter from. We see so many patients and there are some you don't need to send a link to. Review collected by and hosted on G2.com.

that it sends reviews to customers that have been rescheduled. would like to be able to customize this my way. this now will send out invites to people multiple times within a week so that is not good Review collected by and hosted on G2.com.

From A to Z, it's literally one of the best EHR's out there. Not only is it very low cost, and free until you have a certain amount of patients, it is easy to use, extremely versatile, and can be personalized quickly and efficiently to meet your needs, whether it's in a small private practice or a larger, hospital setting. What's also really nice is that because the EHR is completely online, it can be accessed from anywhere in the world, and you can sync your other devices with it (such as phone, smartwatch, etc) and you will get notifications for new appointments, cancellations, etc. The patient portal is also a fantastic feature for patients-they report that it's easy to use, and all their labs, instructions, etc is easily accessible. Charm is a life-saver of an EHR! Review collected by and hosted on G2.com.

The only thing I don't necessarily like is that two people cannot access the same patient's chart at once, otherwise the information you type in will not save. Even though it's something I don't like, I value this about Charm because this feature makes it HIPPA compliant. I really have no other complaints about Charm! Review collected by and hosted on G2.com.

What I like the best is the way Charm was created for integrative doctors. It houses everything in an orderly and convenient fashion. Usually it takes no more than 3 clicks and you’re where you need to be. Review collected by and hosted on G2.com.

So far, I have no dislikes. My office is newly migrating over and the upload and training process has been great. Review collected by and hosted on G2.com.

ChARM offers a fully integrated patient portal and smooth back office communication, charting, and billing. It's free or incredibly affordable for larger practices. Review collected by and hosted on G2.com.

The search function could be improved, but honestly, this is nearly perfect software. Review collected by and hosted on G2.com.