Best Home Care Agency Management Software - Page 2

How Many Home Care Agency Management Software Products Does G2 Track?

Total Products under this Category: 218

Category Stats (Sep 2026)

  • Average Rating: 4.02/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: eCaring (+0.56%) - Among all products in this category, eCaring recorded the largest rating increase compared to last month

Last updated: September 29, 2026

How Does G2 Rank Home Care Agency Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 1,700+ Authentic Reviews
  • 218+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Home Care Agency Management Software

G2 Grid® for Home Care Agency Management Software plotting products by satisfaction and market presence

Highlighted products: AlayaCare, AxisCare Home Care Software, CareSmartz360, Therap Services, PointClickCare Skilled Nursing Platform, Aaniie Care, Alora Home Health, and Verveware.

Underlying data: [Grid® JSON](https://www.g2.com/categories/home-care-agency-management/grids.json?focus%5B%5D=alayacare-alayacare&focus%5B%5D=axiscare-home-care-software&focus%5B%5D=caresmartz360&focus%5B%5D=therap-services&focus%5B%5D=pointclickcare-skilled-nursing-platform&focus%5B%5D=aaniie-care&focus%5B%5D=alora-home-health&focus%5B%5D=verveware)

myUnity

Netsmart myUnity® is an EHR purpose-built for the full post-acute care continuum, with one patient record shared across home health, hospice, palliative care, personal care, assisted living, memory care, dementia care, skilled nursing, senior living and more. When a patient or resident transitions between care settings, their care history, demographics, documentation and financial information follow them to support continuity of care. No duplicate entry. No starting over. Built into myUnity, Bells brings AI into existing workflows to support more complete documentation at the point of care, surface patient risk earlier and help leaders make more informed decisions about care prioritization and resource allocation. myUnity is ONC-Certified and CHAP Verified for home health and hospice and has been rated the #1 post-acute EHR by Black Book for 11 consecutive years. No other post-acute EHR covers the full continuum in a single system with AI embedded natively in the end-user’s workflow.

Average Rating: 3.4/5.0

Total Reviews: 48

How Do G2 Users Rate myUnity?

  • Agency Management: 8.0/10 (Category avg: 8.3/10)
  • Has the product been a good partner in doing business?: 7.3/10 (Category avg: 8.3/10)
  • Point of Care: 7.3/10 (Category avg: 8.2/10)
  • Carer Coordination: 6.7/10 (Category avg: 8.5/10)

Who Is the Company Behind myUnity?

  • Seller: Netsmart
  • Year Founded: 1968
  • HQ Location: Overland Park, KS
  • Twitter: @netsmarttech
    4,424 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,725 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 50% Medium, 26% Large

What Are Recent G2 Reviews of myUnity?

What Are G2 Users Discussing About myUnity?

MatrixCare Home Health and Hospice

MatrixCare HomeCare, Home Health and Hospice is a comprehensive EHR solution providing the ideal combination of a cloud-based back-office system and iPad point-of-care app. Designed for clinicians by clinicians, it is easy, intuitive and efficient for the clinician, yet complete with powerful features that maximize documentation accuracy and compliance. MatrixCare is committed to innovation and patient-centric interoperability in the post-acute industry.

Average Rating: 3.8/5.0

Total Reviews: 51

How Do G2 Users Rate MatrixCare Home Health and Hospice?

  • Agency Management: 7.7/10 (Category avg: 8.3/10)
  • Has the product been a good partner in doing business?: 7.4/10 (Category avg: 8.3/10)
  • Point of Care: 8.6/10 (Category avg: 8.2/10)
  • Carer Coordination: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind MatrixCare Home Health and Hospice?

  • Seller: MatrixCare
  • Year Founded: 1982
  • HQ Location: Bloomington, MN
  • Twitter: @MatrixCare
    5,379 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    675 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 96% Medium, 34% Large

What Are Recent G2 Reviews of MatrixCare Home Health and Hospice?

What Are G2 Users Discussing About MatrixCare Home Health and Hospice?

WellSky Personal Care

WellSky Personal Care is a comprehensive software platform for non-medical home care agencies, designed to enhance operational efficiency and client outcomes. As an award-winning solution, it leverages AI-powered capabilities and easy-to-use workflows to optimize every aspect of your operations. Key Features & Benefits: -AI-powered workflows for optimized operations -Enhanced caregiver engagement with real-time rewards and analytics -Streamlined recruitment and onboarding processes to attract and retain top talent -Real-time insights to improve care quality and business performance -Seamless integrations with payroll, billing, and third-party systems -Scalable for agencies of all sizes, from startups to enterprise networks WellSky Personal Care enables agencies to reduce manual tasks, ensure regulatory compliance, and deliver personalized care at scale. Its intuitive interface and robust reporting tools empower staff to focus on what matters most—client well-being.

Average Rating: 4.4/5.0

Total Reviews: 140

How Do G2 Users Rate WellSky Personal Care?

  • Agency Management: 9.3/10 (Category avg: 8.3/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.3/10)
  • Point of Care: 8.1/10 (Category avg: 8.2/10)
  • Carer Coordination: 8.6/10 (Category avg: 8.5/10)

Who Is the Company Behind WellSky Personal Care?

  • Seller: WellSky
  • Year Founded: 1980
  • HQ Location: Overland Park, Kansas
  • Twitter: @WellSkyHealth
    1,015 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,470 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Office Manager, Owner
  • Top Industries: Hospital & Health Care, Health, Wellness and Fitness
  • Company Size: 62% Medium, 31% Small

What Are Recent G2 Reviews of WellSky Personal Care?

What Are G2 Users Discussing About WellSky Personal Care?

HHAeXchange

Founded in 2008, HHAeXchange is the leading technology platform for homecare agency management. Developed specifically for Medicaid personal care, HHAeXchange connects state agencies, managed care payers, providers, and caregivers through its intuitive web-based platform, enabling unparalleled efficiency, communication, transparency, and compliance.

Average Rating: 3.8/5.0

Total Reviews: 19

How Do G2 Users Rate HHAeXchange?

  • Agency Management: 8.1/10 (Category avg: 8.3/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.3/10)
  • Point of Care: 7.7/10 (Category avg: 8.2/10)
  • Carer Coordination: 7.7/10 (Category avg: 8.5/10)

Who Is the Company Behind HHAeXchange?

  • Seller: HHA eXchange
  • Year Founded: 2008
  • HQ Location: New York, NY
  • Twitter: @HHAeXchange
    1,038 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,252 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 53% Medium, 32% Small

What Are Recent G2 Reviews of HHAeXchange?

What Are G2 Users Discussing About HHAeXchange?

ShiftCare

ShiftCare is a home care agency software that makes it easy to schedule work, collaborate with caregivers and upload important care documentation, giving you and your team more time for what matters most.

Average Rating: 4.6/5.0

Total Reviews: 44

How Do G2 Users Rate ShiftCare?

  • Agency Management: 8.7/10 (Category avg: 8.3/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.3/10)
  • Point of Care: 8.8/10 (Category avg: 8.2/10)
  • Carer Coordination: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind ShiftCare?

  • Seller: ShiftCare
  • Year Founded: 2015
  • HQ Location: Sydney, New South Wales
  • Twitter: @shiftcare
    42 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    118 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Health, Wellness and Fitness
  • Company Size: 93% Small, 7% Medium

What Are Recent G2 Reviews of ShiftCare?

KanTime

KanTime Healthcare Software is the fastest-growing post-acute software provider, providing cloud-based enterprise software to home health, hospice, pediatric, and private duty agencies. KanTime helps agencies improve clinical compliance, increase operational efficiency, and, most importantly, deliver quality patient care. Its two core philosophies are "Do It Right the First Time" and "Manage by Exception." With these core values, KanTime ensures that your clinician always captures the necessary data required for a particular patient and provides your back-office staff with real-time KPIs via interactive dashboards. Moreover, KanTime works seamlessly on any point-of-care device, either iOS, Android or Windows-based, both online and offline. Additionally, KanTime offers a robust business intelligence tool that allows upper-level management to drill down into the KPIs affecting their agency's performance. For more information, visit www.kantime.com or please get in touch with sales@kanrad.com for a demo.

Average Rating: 3.6/5.0

Total Reviews: 15

How Do G2 Users Rate KanTime?

  • Agency Management: 10.0/10 (Category avg: 8.3/10)
  • Has the product been a good partner in doing business?: 7.6/10 (Category avg: 8.3/10)
  • Point of Care: 10.0/10 (Category avg: 8.2/10)

Who Is the Company Behind KanTime?

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 63% Medium, 25% Small

What Are Recent G2 Reviews of KanTime?

eRSP

eRSP is home care management software built to help agencies run smoother and deliver better care. Our cloud-based platform brings scheduling, client and caregiver management, billing, payroll, and EVV together in one place, so your team spends less time on admin work and more time on care. eRSP is used by 2,000+ home care agencies nationwide and built with data security and compliance as a priority, so you can trust your information is protected while you focus on your clients. We're continually improving eRSP to help agencies grow, cut costs, and stay ahead in a changing industry. Ready to see what eRSP can do for your agency? Get in touch today.

Average Rating: 4.3/5.0

Total Reviews: 11

How Do G2 Users Rate eRSP?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.3/10)

Who Is the Company Behind eRSP?

  • Seller: Kaleida Systems
  • HQ Location: Matthews, NC
  • Twitter: @KaleidaSystems
    59 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    29 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 55% Medium, 27% Small

What Are Recent G2 Reviews of eRSP?

What Are G2 Users Discussing About eRSP?

CareTap

Caretap is a cloud-based, all-in-one operations and EHR platform built for home care agencies and community-based healthcare providers. From a single secure system, providers manage Electronic Visit Verification (EVV), scheduling, electronic documentation, billing, payroll, analytics, and compliance replacing paper, spreadsheets, and disconnected point tools. Caregivers clock in and out from the field using the iOS or Android mobile app, or by telephone (landline) for visits without a smartphone. Every visit captures GPS location, date, time, and service, with point-of-care electronic signatures that protect against billing fraud and meet 21st Century Cures Act and state DHS EVV requirements. On the back office side, Caretap automates Medicaid, MCO, and private-pay claims with structured billing workflows that reduce denials and speed reimbursement, runs payroll, and provides real-time scheduling with automated visit reminders and two-way HIPAA-secure texting between staff, caregivers, and clients. Built-in reporting and analytics give administrators audit-ready visibility across every program. Beyond traditional home care, Caretap supports a wide range of provider types on the same platform: ARMHS and mental health services, ABA and EIDBI behavioral health, group homes, adult day care, private duty nursing, and interpreting & translation agencies — plus state-specific compliance configurations. Trusted by 28,000+ caregiver users and processing $600M+ in billing over the last 12 months (nearly $1B in claims lifetime), Caretap is recognized among America’s fastest-growing private companies. The platform integrates with ADP and QuickBooks, and is backed by white-glove onboarding and US-based support.

Average Rating: 4.7/5.0

Total Reviews: 6

How Do G2 Users Rate CareTap?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.3/10)

Who Is the Company Behind CareTap?

Who Uses This Product?

  • Company Size: 71% Small, 29% Medium

What Are Recent G2 Reviews of CareTap?

FieldWorker

FieldWorker is an all-in-one social work case management and social care software. It streamlines the way you work as an agency and with all your clients by leveraging technology to standardize how in-home care providers coordinate and track outcomes – all while ensuring records align with local healthcare and government requirements and regulations.

Average Rating: 4.2/5.0

Total Reviews: 5

How Do G2 Users Rate FieldWorker?

  • Agency Management: 9.2/10 (Category avg: 8.3/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.3/10)
  • Point of Care: 8.3/10 (Category avg: 8.2/10)
  • Carer Coordination: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind FieldWorker?

Who Uses This Product?

  • Company Size: 83% Small, 17% Medium

What Are Recent G2 Reviews of FieldWorker?

Sandata Agency Management

The home care industry’s complete referral-to-cash software. Sandata Agency Management offers a robust HR and compliance module, authorization management, scheduling , electronic billing, automated cash application, payroll, and integrated Electronic Visit Verification™ (EVV™).

Average Rating: 2.3/5.0

Total Reviews: 5

How Do G2 Users Rate Sandata Agency Management?

  • Agency Management: 0.0/10 (Category avg: 8.3/10)
  • Has the product been a good partner in doing business?: 0.0/10 (Category avg: 8.3/10)

Who Is the Company Behind Sandata Agency Management?

  • Seller: HHA eXchange
  • Year Founded: 2008
  • HQ Location: New York, NY
  • Twitter: @HHAeXchange
    1,038 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,252 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 80% Medium, 20% Small

What Are Recent G2 Reviews of Sandata Agency Management?

What Are G2 Users Discussing About Sandata Agency Management?

CareTime

CareTime is a cloud-based home health management solution designed for hospice and home care organizations to streamline the home patient check-in process. CareTime allows administrators to manage caregivers' time and schedule, remotely document visits, send sms/email alerts, and conduct billing and payroll processes. CareTime schedule manager allows administrators to cut down on hours of scheduling by simplifying the process with responsive scheduling. From a central dashboard, administrator

Average Rating: 2.8/5.0

Total Reviews: 4

How Do G2 Users Rate CareTime?

  • Agency Management: 5.8/10 (Category avg: 8.3/10)
  • Has the product been a good partner in doing business?: 0.0/10 (Category avg: 8.3/10)
  • Point of Care: 4.2/10 (Category avg: 8.2/10)
  • Carer Coordination: 4.2/10 (Category avg: 8.5/10)

Who Is the Company Behind CareTime?

  • Seller: Caretime
  • Year Founded: 2010
  • HQ Location: Winter Garden, US
  • Twitter: @caretime
    20 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    19 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 25% Large

What Are Recent G2 Reviews of CareTime?

What Are G2 Users Discussing About CareTime?

Caribou

Caribou is a leading caregiver engagement and employee rewards platform designed specifically for home care agencies looking to improve retention, recruitment, and workforce performance. Built to help agencies become world-class employers, Caribou empowers organizations to recognize and reward caregivers in meaningful ways—boosting morale, reducing turnover, and increasing staff engagement. Through customizable incentive programs, agencies can drive key behaviors like attendance, shift completion, referrals, and training participation. Caribou’s all-in-one platform helps home care providers: - Improve caregiver retention and reduce turnover - Accelerate hiring with high-performing referral programs - Increase caregiver engagement and satisfaction - Enhance operational efficiency through behavior-driven incentives Trusted by leading home care organizations across the United States and Canada, including Help at Home, TheKey, Modivcare, and Right at Home, Caribou integrates seamlessly with industry platforms like HHAeXChange, AlayaCare, Nevvon, and AxisCare. Caribou’s proven referral programs have generated thousands of caregiver hires, helping agencies tackle the ongoing caregiver shortage while delivering better care outcomes. Learn more about how Caribou is transforming caregiver engagement and home care workforce management at www.caribou.care .

Average Rating: 5.0/5.0

Total Reviews: 4

How Do G2 Users Rate Caribou?

  • Agency Management: 10.0/10 (Category avg: 8.3/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.3/10)
  • Carer Coordination: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Caribou?

  • Seller: Caribou
  • Year Founded: 2019
  • HQ Location: Toronto, CA
  • LinkedIn® Page: www.linkedin.com
    67 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 60% Large, 40% Medium

What Are Recent G2 Reviews of Caribou?

Respitrack

RespiTrack's web-based program is the proven solution for improving workflow, creating efficiency and controlling labor costs. This comprehensive suite of applications makes it easy to track time and attendance, expenses, scheduling, client details and more.

Average Rating: 3.3/5.0

Total Reviews: 4

How Do G2 Users Rate Respitrack?

  • Agency Management: 3.3/10 (Category avg: 8.3/10)
  • Has the product been a good partner in doing business?: 1.7/10 (Category avg: 8.3/10)

Who Is the Company Behind Respitrack?

Who Uses This Product?

  • Company Size: 80% Medium, 40% Large

What Are Recent G2 Reviews of Respitrack?

What Are G2 Users Discussing About Respitrack?

StoriiCare

StoriiCare is an AI-powered EHR and care management platform for adult day care centers, assisted living providers, and care homes. Trusted by over 300 care providers across 11 countries, it combines clinical documentation, private pay and Medicaid billing, and family engagement in one easy-to-use system. Care staff use StoriiCare to document care digitally, replacing paper records and reducing administrative time. Administrators gain real-time oversight across their organization. Families stay informed and connected to their loved ones through activity updates and shared care profiles. StoriiCare includes Skye, a built-in AI agent designed for care environments. Skye helps staff draft progress notes, identifies patterns in care data, and guides teams through documentation workflows. No technical expertise is required. On the clinical side, StoriiCare covers the full care lifecycle. Teams can complete care assessments, manage individualized care plans, record medication administration, log ADLs, write progress notes, and report incidents and falls. Every record is stored securely and accessible in real time. For billing, StoriiCare supports both private pay and Medicaid reimbursement. Providers can generate invoices, track attendance, manage authorization limits, and produce documentation needed for claims, all within the same platform used for care delivery. StoriiCare is used by adult day programs, memory care communities, residential care homes, and other community-based providers. It is recognized by Software Advice as Most Recommended and Best Customer Support, and is known for its ease of use, 50-plus features, and responsive support team.

Average Rating: 4.7/5.0

Total Reviews: 23

How Do G2 Users Rate StoriiCare?

  • Agency Management: 8.3/10 (Category avg: 8.3/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.3/10)
  • Point of Care: 6.7/10 (Category avg: 8.2/10)
  • Carer Coordination: 5.8/10 (Category avg: 8.5/10)

Who Is the Company Behind StoriiCare?

  • Seller: StoriiCare
  • Company Website:
  • Year Founded: 2014
  • HQ Location: San Mateo, US
  • Twitter: @StoriiCare
    7,617 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    68 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Health, Wellness and Fitness
  • Company Size: 83% Small, 9% Medium

What Do G2 Reviewers Say About StoriiCare?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of StoriiCare, appreciating its intuitive design and streamlined navigation for staff.
  • Users appreciate the excellent customer support of StoriiCare, valuing quick assistance and responsiveness to feedback.
  • Users value the efficiency of StoriiCare, praising its seamless implementation and responsive customer support.
  • Users value the high customizability of StoriiCare, enhancing how they track and support their participants effectively.
  • Users value the customization options in StoriiCare, enhancing functionality and tailoring experiences to meet diverse needs.
Cons
  • Users face technical issues like bugs and overwhelming learning curves, although fixes are prioritized once identified.
  • Users find the limited features of StoriiCare hinder efficiency and complicate documentation processes for staff.
  • Users find StoriiCare has poor usability, citing slow documentation processes and complexities despite its customization options.
  • Users experience software bugs in StoriiCare, leading to glitches that complicate task management and messaging functionalities.
  • Users experience billing issues with StoriiCare, particularly regarding compatibility with Regional Centers' billing systems.

What Are Recent G2 Reviews of StoriiCare?

TherapySync

TherapySync delivers a unique and comprehensive solution to contract therapy companies that can be accessed via the cloud, or as a convenient offline version.

Average Rating: 3.8/5.0

Total Reviews: 4

How Do G2 Users Rate TherapySync?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.3/10)

Who Is the Company Behind TherapySync?

  • Seller: TherapySync
  • Year Founded: 2006
  • HQ Location: Keller, US
  • Twitter: @TherapySync
    31 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    10 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Small, 25% Medium

What Are Recent G2 Reviews of TherapySync?

What Are G2 Users Discussing About TherapySync?

Emma Stein
ES
Researched and written by Emma Stein
Updated October 3, 2024