---
title: CareTap Reviews
meta_title: 'CareTap Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how CareTap works for a business like yours.
date_modified: '2026-06-18'
parent_category:
  name: Ambulatory
  url: https://www.g2.com/categories/ambulatory
---

# CareTap Reviews
**Vendor:** SRS Web Solutions  
**Category:** [Home Care Agency Management Software](https://www.g2.com/categories/home-care-agency-management)
## About CareTap
Caretap is a cloud-based, all-in-one operations and EHR platform built for home care agencies and community-based healthcare providers. From a single secure system, providers manage Electronic Visit Verification (EVV), scheduling, electronic documentation, billing, payroll, analytics, and compliance replacing paper, spreadsheets, and disconnected point tools. Caregivers clock in and out from the field using the iOS or Android mobile app, or by telephone (landline) for visits without a smartphone. Every visit captures GPS location, date, time, and service, with point-of-care electronic signatures that protect against billing fraud and meet 21st Century Cures Act and state DHS EVV requirements. On the back office side, Caretap automates Medicaid, MCO, and private-pay claims with structured billing workflows that reduce denials and speed reimbursement, runs payroll, and provides real-time scheduling with automated visit reminders and two-way HIPAA-secure texting between staff, caregivers, and clients. Built-in reporting and analytics give administrators audit-ready visibility across every program. Beyond traditional home care, Caretap supports a wide range of provider types on the same platform: ARMHS and mental health services, ABA and EIDBI behavioral health, group homes, adult day care, private duty nursing, and interpreting & translation agencies — plus state-specific compliance configurations. Trusted by 28,000+ caregiver users and processing $600M+ in billing over the last 12 months (nearly $1B in claims lifetime), Caretap is recognized among America’s fastest-growing private companies. The platform integrates with ADP and QuickBooks, and is backed by white-glove onboarding and US-based support.






- [View CareTap pricing details and edition comparison](https://www.g2.com/products/caretap/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-07+11%3A01%3A38+-0500&secure%5Bsession_id%5D=acd73294-d8b4-48f2-9c30-71f823269baa&secure%5Btoken%5D=4bd3d69c22fb44cfc2071dad44154aa3b4c5e3461792fa0df610265c9f2aad32&format=llm_user)

## CareTap Features
**Administrative**
- Workflow Management
- Billing
- Security and Authorization
- Practice Management
- Compliance
- Insurance Management
- Appointment Scheduler
- Patient Portal
- HIPAA Compliance

**Administrative**
- Time Tracking and Scheduling
- Agency Management
- Mobile App
- Data Exchange
- EHR Integration

**Clinical - Applied Behavior Analysis (ABA)**
- Patient Records
- ABC Charts
- DTT Programming
- Specialty EHR Templates
- E-Prescription

**Clinical**
- Patient Records
- Specialty EHR Templates
- Interoperability
- Documentation
- E-Prescription

**Value-Based Care**
- Clinical Charting
- Electronic Visit Verification (EVV)
- Carer Coordination
- Point of Care

**Administrative - Applied Behavior Analysis (ABA)**
- Caregiver Portal
- Insurance and Billing Management
- Compliance
- Security and Authorization
- HIPAA Compliance
- Appointment Scheduler

## Top CareTap Alternatives
  - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) - 4.7/5.0 (332 reviews)
  - [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) - 4.7/5.0 (292 reviews)
  - [Oliva Health](https://www.g2.com/products/oliva-health/reviews) - 4.9/5.0 (250 reviews)