# eRSP Reviews
**Vendor:** Kaleida Systems  
**Category:** [Home Care Agency Management Software](https://www.g2.com/categories/home-care-agency-management)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 11
## About eRSP
eRSP is a, Cloud based, home care software featuring; client management, scheduling, billing, and payroll solutions that are easily tailored for Companion Care, Special Needs, Assisted Living, and Skilled Care Services




## eRSP Reviews
  ### 1. eSRP Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Julia S. | Customer success consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 22, 2023

**What do you like best about eRSP?**

Helpful client management and a one stop shop system

**What do you dislike about eRSP?**

It could be more robust in terms of the usage for different use cases

**What problems is eRSP solving and how is that benefiting you?**

Private home care has so much to handle within so this one software benefits with being utilized for all

  ### 2. Best software for doing billing and invoicing for clients

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yash B. | SEO Executive Intern, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 02, 2023

**What do you like best about eRSP?**

It is easy and simple to use as it has a very clean and gentle UI design.

**What do you dislike about eRSP?**

I think pricing plans could be improved in future.

**What problems is eRSP solving and how is that benefiting you?**

It helped to solve my billing related issues.

  ### 3. Previous eRSP user

**Rating:** 3.5/5.0 stars

**Reviewed by:** Shelly N. | A, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2022

**What do you like best about eRSP?**

User friendly, web based, and good note features.

**What do you dislike about eRSP?**

At the time, it didn't have a lot of integrations available.

**What problems is eRSP solving and how is that benefiting you?**

Scheduling and access on the go (from anywhere)

  ### 4. Human Resource/Marketing Software Solution for Small Companies

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2020

**What do you like best about eRSP?**

Has many features to add tags, tasks, notes, etc. for potential, current, and past employees & customers. Does not sell consumer data to other companies or entities like other big software companies.

**What do you dislike about eRSP?**

The text seems to be a complaint or observation about a software or website. It mentions limited customization options for editing the layout or building out the software, and also notes that the website experiences downtime during work hours for a couple of hours.

**What problems is eRSP solving and how is that benefiting you?**

Marketing, human resource management, staffing, recruiting

  ### 5. I like utilizing the system; however it has glitches 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.)

**Reviewed Date:** October 13, 2019

**What do you like best about eRSP?**

Task can be done with a click of a button. 

**What do you dislike about eRSP?**

The system has clocking in/out glitches and issues.

**Recommendations to others considering eRSP:**

I would recommend trying to eliminate glitches within the clock in/ clock out system.

**What problems is eRSP solving and how is that benefiting you?**

The system allows you to enter your time and  track your daily task efficiently. This eliminates the need for paper timesheets. 

  ### 6. Great for hours reporting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Elvin S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2018

**What do you like best about eRSP?**

I like the ease of clocking in and out for work, collecting client signatures, and reviewing hours worked.

**What do you dislike about eRSP?**

The mobile app does not have many of features the full site does. Including, the ability to clock in and out, check off activities performed, and inputting client signatures.

**Recommendations to others considering eRSP:**

Be able to affectively train your employees on using ersp. Its important to understand all the features are not presently available among both the app and website.

**What problems is eRSP solving and how is that benefiting you?**

My company used to utilize paper time sheets. We the employees would constantly run out and even need drive to the company to collect more. This app eliminates all that. Additionally, now the company can verify our hours worked due the geo location tracking ability of the app.

  ### 7. Ersp 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** May 27, 2019

**What do you like best about eRSP?**

Ease of use and ease of navigation. Easy to understand app, and website. 

**What do you dislike about eRSP?**

Having to use an app over the full version on the website

**What problems is eRSP solving and how is that benefiting you?**

N/A

  ### 8. Small suggestions

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2018

**What do you like best about eRSP?**

My company used to use paper timesheets, this was a hassle for both the employees and company. Ersp saves us both time and hassle. In addition to allowing us to go  green.

**What do you dislike about eRSP?**

The mobile app offers less than both the mobile version and full version of the Ersp website. I would like the ability to have the customer sign from the app, in addition to being able to clock in and out of shifts.

**Recommendations to others considering eRSP:**

You must be conscious of the fact the mobile app does not provide all the features of the full website. 

**What problems is eRSP solving and how is that benefiting you?**

With Ersp my company can accurately keep track of employees hours onsite. The intergrated gps allows the employer to know the employee is actually with the clients. 

  ### 9. Very useful, slow location tracking

**Rating:** 4.5/5.0 stars

**Reviewed by:** John M. | Personal Care Attendant, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 13, 2017

**What do you like best about eRSP?**

It has room for notes as well as simply clocking in and out, allowing for more detailed shift writeups than the simple, handwritten summaries.

**What do you dislike about eRSP?**

Customer support for a lost password is slow, and there are a few minor issues, such as not being able to save mileage used until the very end of a shift.  The GPS software seems slightly inaccurate, as well.

**Recommendations to others considering eRSP:**

Take some time to familiarize yourself with the software, and prepare to clock in or out ahead of your shift.

**What problems is eRSP solving and how is that benefiting you?**

My company recently switched to eRSP to clock in, track, andmanage our caregiver shifts.

  ### 10. very good

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 12, 2017

**What do you like best about eRSP?**

the support is great. the platform is excellent.

**What do you dislike about eRSP?**

would like to add automatic emails for certain actions.

**What problems is eRSP solving and how is that benefiting you?**

client scheduling. caregiver accounts.

  ### 11. Ersp

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 25, 2017

**What do you like best about eRSP?**

I like that it can pinpoint my exact location to confirm that I am at the patients house.

**What do you dislike about eRSP?**

I dislike that there is no option if you forgot your password on the mobile version 

**What problems is eRSP solving and how is that benefiting you?**

It's very easy to use and understand


## eRSP Discussions
  - [What is eRSP used for?](https://www.g2.com/discussions/what-is-ersp-used-for)

- [View eRSP pricing details and edition comparison](https://www.g2.com/products/ersp/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+14%3A30%3A49+-0500&secure%5Bsession_id%5D=bfe3a457-ffc7-400e-96c4-ac167d65bf96&secure%5Btoken%5D=45c543e3944eda2729cf40f38bbec33ae8cdf115a0271e50f30fb31db4dd9a23&format=llm_user)

## eRSP Features
**Administrative**
- Time Tracking and Scheduling
- Agency Management
- Mobile App
- Data Exchange
- EHR Integration

**Value-Based Care**
- Clinical Charting
- Electronic Visit Verification (EVV)
- Carer Coordination
- Point of Care

## Top eRSP Alternatives
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