eRSP Reviews & Product Details

eRSP Overview

What is eRSP?

eRSP is a, Cloud based, home care software featuring; client management, scheduling, billing, and payroll solutions that are easily tailored for Companion Care, Special Needs, Assisted Living, and Skilled Care Services

eRSP Details
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eRSP Community
Product Description

eRSP is a, Cloud based, home care software featuring; client management, scheduling, billing, and payroll solutions that are easily tailored for Companion Care, Special Needs, Assisted Living, and Skilled Care Services


Seller Details
Seller
Kaleida Systems Inc.
Company Website
HQ Location
Matthews, NC
Twitter
@KaleidaSystems
56 Twitter followers
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®

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eRSP Reviews

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Has many features to add tags, tasks, notes, etc. potential, current and past employees & customers, doesn't sell consumer data to other companies or entities like other big software companies Review collected by and hosted on G2.com.

What do you dislike?

Not too customization in terms of editing the layout or build out of software, website goes down during a work day for a couple of hours Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Marketing, human resource management, staffing, recruiting Review collected by and hosted on G2.com.

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UN
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Task can be done with a click of a button. Review collected by and hosted on G2.com.

What do you dislike?

The system has clocking in/out glitches and issues. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would recommend trying to eliminate glitches within the clock in/ clock out system. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The system allows you to enter your time and track your daily task efficiently. This eliminates the need for paper timesheets. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like the ease of clocking in and out for work, collecting client signatures, and reviewing hours worked. Review collected by and hosted on G2.com.

What do you dislike?

The mobile app does not have many of features the full site does. Including, the ability to clock in and out, check off activities performed, and inputting client signatures. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Be able to affectively train your employees on using ersp. Its important to understand all the features are not presently available among both the app and website. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

My company used to utilize paper time sheets. We the employees would constantly run out and even need drive to the company to collect more. This app eliminates all that. Additionally, now the company can verify our hours worked due the geo location tracking ability of the app. Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Ease of use and ease of navigation. Easy to understand app, and website. Review collected by and hosted on G2.com.

What do you dislike?

Having to use an app over the full version on the website Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

N/A Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

My company used to use paper timesheets, this was a hassle for both the employees and company. Ersp saves us both time and hassle. In addition to allowing us to go green. Review collected by and hosted on G2.com.

What do you dislike?

The mobile app offers less than both the mobile version and full version of the Ersp website. I would like the ability to have the customer sign from the app, in addition to being able to clock in and out of shifts. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You must be conscious of the fact the mobile app does not provide all the features of the full website. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With Ersp my company can accurately keep track of employees hours onsite. The intergrated gps allows the employer to know the employee is actually with the clients. Review collected by and hosted on G2.com.

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Personal Care Attendant
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It has room for notes as well as simply clocking in and out, allowing for more detailed shift writeups than the simple, handwritten summaries. Review collected by and hosted on G2.com.

What do you dislike?

Customer support for a lost password is slow, and there are a few minor issues, such as not being able to save mileage used until the very end of a shift. The GPS software seems slightly inaccurate, as well. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Take some time to familiarize yourself with the software, and prepare to clock in or out ahead of your shift. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

My company recently switched to eRSP to clock in, track, andmanage our caregiver shifts. Review collected by and hosted on G2.com.

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AH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

the support is great. the platform is excellent. Review collected by and hosted on G2.com.

What do you dislike?

would like to add automatic emails for certain actions. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

client scheduling. caregiver accounts. Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

I like that it can pinpoint my exact location to confirm that I am at the patients house. Review collected by and hosted on G2.com.

What do you dislike?

I dislike that there is no option if you forgot your password on the mobile version Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It's very easy to use and understand Review collected by and hosted on G2.com.

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