G2

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

2/23/2022

"Long journey, worth the destination...."

5/5

What do you like best about myUnity?

For end-users the platform works very well. It is easy to use, stable, and scalable and overcomes the challenges of working in environments with limited internet connections. Review collected by and hosted on G2.com.

What do you dislike about myUnity?

The process from A to Z (admission to dropping a claim) can be very challenging and labor-intensive for organizations. The checks and balances that ensure that a claim is valid and won't be rejected require labor inputs from different individuals, and even though these protections help organizations stay on the right side of compliance, you have to install layers of staff support for QA in order to get your claims processed on a timely basis. It would help clients to know this in advance and be able to adjust support systems to avoid any delays in the revenue cycle process. Review collected by and hosted on G2.com.

Recommendations to others considering myUnity:

Ask lots of questions, have a robust training and implementation plan, and make sure that you have a good revenue cycle solution prior to going live. Review collected by and hosted on G2.com.

What problems is myUnity solving and how is that benefiting you?

It allows the activity recorded in the EMR to meet and exceed compliance requirements. It also allows users from different specialties to communicate effectively and adjust the plan of care and or care priorities effectively and on a timely basis. Ultimately it affects the quality of care that we provide our patients and interconnects all stakeholders effectively and consistently. Review collected by and hosted on G2.com.