We have been using CareTap for our home care agency and have had a really good experience with it. It has made managing EVV, employee timekeeping, and billing much easier for us.

I especially like that everything is in one place. We can keep track of caregiver clock-ins and clock-outs, review time entries, and use the information for billing. It has definitely helped make our billing process more organized and has saved us time on the administrative side.

Another thing I really appreciate is their customer support. Whenever we have a question or run into an issue, there is always someone available to help. Whether it’s an EVV issue, a timekeeping question, or even something related to billing, their support team is always helpful and willing to work through the issue with us.

Overall, CareTap has been a great tool for our agency and has made our day-to-day operations much easier. I would definitely recommend it to other home care providers. Review collected by and hosted on G2.com.

One improvement I would really like to see with CareTap is more push notifications and automatic reminders for caregivers. It would be very helpful if the app could send reminders for important actions such as clocking in, clocking out, submitting timesheets, correcting missed punches, and completing required tasks. Caregivers are often busy providing care and may not always remember to check the app regularly, so having more reminders would help prevent mistakes and missed time entries. Review collected by and hosted on G2.com.