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Best Frontline Worker Communication Platforms Software for Small Business

Nana Serwah Nkrahene
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Researched and written by Nana Serwah Nkrahene

Products classified in the overall Frontline Worker Communication Platforms category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Frontline Worker Communication Platforms to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Frontline Worker Communication Platforms category.

In addition to qualifying for inclusion in the Frontline Worker Communication Platforms Software category, to qualify for inclusion in the Small Business Frontline Worker Communication Platforms Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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9 Listings in Small Business Frontline Worker Communication Platforms Available

(3,410)4.6 out of 5
2nd Easiest To Use in Frontline Worker Communication Platforms software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational effi

    Users
    • Owner
    • Manager
    Industries
    • Construction
    • Retail
    Market Segment
    • 83% Small-Business
    • 13% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Connecteam is a platform designed to facilitate communication, task assignment, and scheduling among team members, with additional features for time tracking and payroll management.
    • Users frequently mention the user-friendly design, robust functionality, and the convenience of having multiple features in one platform, such as chat, task assignment, scheduling, and time tracking.
    • Reviewers mentioned some limitations such as the need for more customization options, issues with agent adoption, challenges with the mobile interface, and difficulties in navigating certain features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Connecteam Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,305
    Features
    1,266
    Scheduling
    1,180
    Intuitive
    955
    Communication
    947
    Cons
    Missing Features
    656
    Limited Features
    586
    Scheduling Issues
    446
    Improvement Needed
    363
    Not User-Friendly
    341
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2015
    HQ Location
    New York, NY
    Twitter
    @ConnecteamApp
    1,246 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    454 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational effi

Users
  • Owner
  • Manager
Industries
  • Construction
  • Retail
Market Segment
  • 83% Small-Business
  • 13% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Connecteam is a platform designed to facilitate communication, task assignment, and scheduling among team members, with additional features for time tracking and payroll management.
  • Users frequently mention the user-friendly design, robust functionality, and the convenience of having multiple features in one platform, such as chat, task assignment, scheduling, and time tracking.
  • Reviewers mentioned some limitations such as the need for more customization options, issues with agent adoption, challenges with the mobile interface, and difficulties in navigating certain features.
Connecteam Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,305
Features
1,266
Scheduling
1,180
Intuitive
955
Communication
947
Cons
Missing Features
656
Limited Features
586
Scheduling Issues
446
Improvement Needed
363
Not User-Friendly
341
Seller Details
Company Website
Year Founded
2015
HQ Location
New York, NY
Twitter
@ConnecteamApp
1,246 Twitter followers
LinkedIn® Page
www.linkedin.com
454 employees on LinkedIn®
(2,574)4.8 out of 5
Optimized for quick response
1st Easiest To Use in Frontline Worker Communication Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Workvivo is an employee experience platform (EXP) that simplifies communication and increases engagement by empowering employees to be heard and helping everyone feel included, no matter where they wo

    Users
    • SPS Associate
    • Software Engineer
    Industries
    • Consumer Services
    • Information Technology and Services
    Market Segment
    • 58% Enterprise
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Workvivo is a communication and engagement platform that provides features such as reactions, voting, and moderation for organizations.
    • Users frequently mention the ease of navigation, the ability to create pages, and the convenience of having all essential information in one place as key benefits of Workvivo.
    • Users reported issues with the speed of the application, high battery consumption on mobile devices, and an outdated user interface as areas for improvement.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Workvivo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,154
    Engagement
    800
    Employee Engagement
    667
    Communication
    590
    Connectivity
    510
    Cons
    Slow Loading
    308
    Not User-Friendly
    214
    Slow Application Performance
    189
    Slow Performance
    175
    Mobile App Problems
    153
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoom
    Company Website
    Year Founded
    2011
    HQ Location
    San Jose, CA
    Twitter
    @zoom
    1,047,153 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12,432 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Workvivo is an employee experience platform (EXP) that simplifies communication and increases engagement by empowering employees to be heard and helping everyone feel included, no matter where they wo

Users
  • SPS Associate
  • Software Engineer
Industries
  • Consumer Services
  • Information Technology and Services
Market Segment
  • 58% Enterprise
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Workvivo is a communication and engagement platform that provides features such as reactions, voting, and moderation for organizations.
  • Users frequently mention the ease of navigation, the ability to create pages, and the convenience of having all essential information in one place as key benefits of Workvivo.
  • Users reported issues with the speed of the application, high battery consumption on mobile devices, and an outdated user interface as areas for improvement.
Workvivo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,154
Engagement
800
Employee Engagement
667
Communication
590
Connectivity
510
Cons
Slow Loading
308
Not User-Friendly
214
Slow Application Performance
189
Slow Performance
175
Mobile App Problems
153
Seller Details
Seller
Zoom
Company Website
Year Founded
2011
HQ Location
San Jose, CA
Twitter
@zoom
1,047,153 Twitter followers
LinkedIn® Page
www.linkedin.com
12,432 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    YOOBIC is the leading AI-powered retail operations platform helping global brands achieve operational excellence and measurable business impact. The mobile-first platform empowers store teams to execu

    Users
    • Store Manager
    • Store manager
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 46% Enterprise
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Yoobic is a company tool designed to provide easy access to information and resources, and facilitate communication among team members.
    • Reviewers like the user-friendly interface, the ability to work from anywhere, the organized layout, and the efficient flow of information that Yoobic provides.
    • Users experienced issues with frequent login requirements, difficulty in searching for specific terms, and problems with updates causing buffering or logging out.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • YOOBIC Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    57
    Communication
    20
    Communication Efficiency
    20
    Helpful
    20
    Navigation Ease
    20
    Cons
    Confusion
    14
    Learning Curve
    10
    Understanding Difficulty
    9
    Content Management
    7
    Organizational Challenges
    7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    YOOBIC
    Company Website
    Year Founded
    2014
    HQ Location
    New York, New York
    Twitter
    @YOOBIC
    785 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    187 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

YOOBIC is the leading AI-powered retail operations platform helping global brands achieve operational excellence and measurable business impact. The mobile-first platform empowers store teams to execu

Users
  • Store Manager
  • Store manager
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 46% Enterprise
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Yoobic is a company tool designed to provide easy access to information and resources, and facilitate communication among team members.
  • Reviewers like the user-friendly interface, the ability to work from anywhere, the organized layout, and the efficient flow of information that Yoobic provides.
  • Users experienced issues with frequent login requirements, difficulty in searching for specific terms, and problems with updates causing buffering or logging out.
YOOBIC Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
57
Communication
20
Communication Efficiency
20
Helpful
20
Navigation Ease
20
Cons
Confusion
14
Learning Curve
10
Understanding Difficulty
9
Content Management
7
Organizational Challenges
7
Seller Details
Seller
YOOBIC
Company Website
Year Founded
2014
HQ Location
New York, New York
Twitter
@YOOBIC
785 Twitter followers
LinkedIn® Page
www.linkedin.com
187 employees on LinkedIn®
(53)4.5 out of 5
11th Easiest To Use in Frontline Worker Communication Platforms software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chanty is an internal communication app designed to connect back-office and frontline staff, ensuring secure, on-the-go access for every employee on any device, anywhere. With Chanty, all your messag

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 49% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Chanty Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Team Collaboration
    9
    Communication
    7
    Features
    7
    Task Management
    7
    Cons
    Missing Features
    4
    Navigation Difficulty
    3
    File Sharing Issues
    1
    Inadequate Filtering
    1
    Integration Issues
    1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Chanty
    Year Founded
    2017
    HQ Location
    New York , NY
    Twitter
    @Chanty
    1,335 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chanty is an internal communication app designed to connect back-office and frontline staff, ensuring secure, on-the-go access for every employee on any device, anywhere. With Chanty, all your messag

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 49% Small-Business
  • 30% Mid-Market
Chanty Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Team Collaboration
9
Communication
7
Features
7
Task Management
7
Cons
Missing Features
4
Navigation Difficulty
3
File Sharing Issues
1
Inadequate Filtering
1
Integration Issues
1
Seller Details
Seller
Chanty
Year Founded
2017
HQ Location
New York , NY
Twitter
@Chanty
1,335 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Crew is the #1 digital workplace trusted by the world’s largest enterprises to streamline post-COVID-19 operations. Core to the platform is a highly engaging, secure mobile app that transforms how wor

    Users
    No information available
    Industries
    • Food & Beverages
    • Restaurants
    Market Segment
    • 67% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Crew Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accessibility
    1
    Communication
    1
    Communication Efficiency
    1
    Convenience
    1
    Customization
    1
    Cons
    Data Security
    1
    Difficult Setup
    1
    Display Issues
    1
    File Sharing Issues
    1
    Improvement Needed
    1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Crew
    Year Founded
    2015
    HQ Location
    San Francisco, CA
    Twitter
    @crew_app
    1,677 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    140 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Crew is the #1 digital workplace trusted by the world’s largest enterprises to streamline post-COVID-19 operations. Core to the platform is a highly engaging, secure mobile app that transforms how wor

Users
No information available
Industries
  • Food & Beverages
  • Restaurants
Market Segment
  • 67% Small-Business
  • 24% Mid-Market
Crew Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accessibility
1
Communication
1
Communication Efficiency
1
Convenience
1
Customization
1
Cons
Data Security
1
Difficult Setup
1
Display Issues
1
File Sharing Issues
1
Improvement Needed
1
Seller Details
Seller
Crew
Year Founded
2015
HQ Location
San Francisco, CA
Twitter
@crew_app
1,677 Twitter followers
LinkedIn® Page
www.linkedin.com
140 employees on LinkedIn®
Entry Level Price:$0
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zello is the leading push-to-talk voice messaging app for teams and businesses worldwide, turning iOS, Android, and Windows devices into walkie-talkies that also record messages, track location, and s

    Users
    No information available
    Industries
    • Transportation/Trucking/Railroad
    • Public Safety
    Market Segment
    • 49% Small-Business
    • 40% Mid-Market
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zello
    Year Founded
    2012
    HQ Location
    Austin, Texas
    Twitter
    @Zello
    30,013 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    176 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zello is the leading push-to-talk voice messaging app for teams and businesses worldwide, turning iOS, Android, and Windows devices into walkie-talkies that also record messages, track location, and s

Users
No information available
Industries
  • Transportation/Trucking/Railroad
  • Public Safety
Market Segment
  • 49% Small-Business
  • 40% Mid-Market
Seller Details
Seller
Zello
Year Founded
2012
HQ Location
Austin, Texas
Twitter
@Zello
30,013 Twitter followers
LinkedIn® Page
www.linkedin.com
176 employees on LinkedIn®
(257)4.7 out of 5
Optimized for quick response
9th Easiest To Use in Frontline Worker Communication Platforms software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Seller Details
    Expand/Collapse Seller Details
(55)4.8 out of 5
14th Easiest To Use in Frontline Worker Communication Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bites platform enables organizations to create and share professional knowledge with their deskless and frontline employees. With Bites, business communication and training become easy, modern, and a

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 60% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bites Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Content Creation
    6
    Course Creation
    5
    Ease of Creation
    4
    Easy Creation
    4
    Cons
    Missing Features
    3
    Limited Customization
    2
    Limited Options
    2
    App Freezing
    1
    App Glitches
    1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Bites
    Year Founded
    2016
    HQ Location
    New York, US
    Twitter
    @MyBites3
    111 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    52 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bites platform enables organizations to create and share professional knowledge with their deskless and frontline employees. With Bites, business communication and training become easy, modern, and a

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 60% Small-Business
  • 25% Mid-Market
Bites Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Content Creation
6
Course Creation
5
Ease of Creation
4
Easy Creation
4
Cons
Missing Features
3
Limited Customization
2
Limited Options
2
App Freezing
1
App Glitches
1
Seller Details
Seller
Bites
Year Founded
2016
HQ Location
New York, US
Twitter
@MyBites3
111 Twitter followers
LinkedIn® Page
www.linkedin.com
52 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MangoApps is a leading intranet platform and employee hub that brings together your people, knowledge, tools, and AI in one secure, unified digital workplace. Whether you’re managing desk-based teams,

    Users
    • Project Manager
    Industries
    • Hospital & Health Care
    • Information Technology and Services
    Market Segment
    • 57% Mid-Market
    • 22% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MangoApps Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Intuitive
    4
    Features
    3
    Team Collaboration
    3
    Collaboration
    2
    Cons
    Complex Features
    1
    Complexity
    1
    Complex Usability
    1
    Confusion
    1
    Difficult Learning
    1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    MangoApps
    Year Founded
    2008
    HQ Location
    Issaquah, WA
    Twitter
    @mangoappsinc
    1,290 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    177 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MangoApps is a leading intranet platform and employee hub that brings together your people, knowledge, tools, and AI in one secure, unified digital workplace. Whether you’re managing desk-based teams,

Users
  • Project Manager
Industries
  • Hospital & Health Care
  • Information Technology and Services
Market Segment
  • 57% Mid-Market
  • 22% Enterprise
MangoApps Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Intuitive
4
Features
3
Team Collaboration
3
Collaboration
2
Cons
Complex Features
1
Complexity
1
Complex Usability
1
Confusion
1
Difficult Learning
1
Seller Details
Seller
MangoApps
Year Founded
2008
HQ Location
Issaquah, WA
Twitter
@mangoappsinc
1,290 Twitter followers
LinkedIn® Page
www.linkedin.com
177 employees on LinkedIn®