Zinier
Zinier is a cloud-based Field Services Automation platform transforming the way critical assets and workforce are managed in the field. With a state-of-the-art platform, we help organizations to improve field operations, manage frontline workforce and maintain critical assets, thus helping to create a connected, sustainable and safe world. - One-stop shop integrating management of field work orders, asset management, inventory allocation, workforce capacity and schedules, and customer communication. - Low-code/ no-code automation that can configure solutions tailored to unique and ever-changing field service needs of each organization. - AI-driven automation and analytics in web and mobile apps can automate back-office tasks, enable technicians to record their work seamlessly in the field, and enhance the customer experience. - Scalable and user-friendly, Zinier seamlessly integrates with existing systems including CRM, ERP, EAM and more. Organizations can use our Out-Of-the-Box solutions or configure new features, to orchestrate their unique workflows and requirements. Zinier’s Solution Design and Professional Services team helps organizations find the right fit for their business size and nature of field work and accelerate value realization. Our customers realize value through improved field productivity, reduced cost of operations, increase in SLA compliance and higher revenues through deeper customer engagement. We serve industries like telecommunications and fiber, utilities, energy, EV infrastructure, and manufacturing among others. Zinier’s Presence: Founded in 2015 and backed by leading investors that include Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management, and Qualcomm Ventures, Zinier’s global team is based in the US Bay Area, with offices in the UK, Singapore, Japan, and India. Zinier serves global markets including customers in North America, Latin America, Europe and Asia Pacific. To further our mission of improving deskless workers’ lives globally, we support multiple languages including Spanish, Portuguese, German, French, Japanese among others. With Zinier’s platform, organizations get the tools they need to modernize their field operations, improve asset uptime and deliver exceptional service to their customers. Together, let's empower frontline workers and help them deliver to their full potential.
Average Rating: 4.7/5.0
Total Reviews: 9
How Do G2 Users Rate Zinier?
- Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.0/10)
- Roles: 9.0/10 (Category avg: 8.7/10)
- Analytics: 9.5/10 (Category avg: 8.5/10)
- Location: 9.3/10 (Category avg: 8.5/10)
Who Is the Company Behind Zinier?
- Seller: Zinier
- Year Founded: 2015
- HQ Location: San Mateo, California
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LinkedIn® Page: www.linkedin.com
188 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Telecommunications
- Company Size: 67% Small, 22% Medium
What Do G2 Reviewers Say About Zinier?
AI-generated summary from verified user reviews
Pros
- Users value the customization options in Zinier, appreciating the ease of building workflows and integrating systems.
- Users value the low-code and no-code capabilities of Zinier, enabling faster and more effective feature development.
- Users appreciate the responsive and helpful customer support provided by Zinier, enhancing their overall experience.
- Users appreciate the ease of use of Zinier, benefiting from seamless customizations and efficient app development.
- Users value the workflow efficiency of Zinier, enabling faster development and seamless integration for optimal performance.
Cons
- Users find the learning curve steep due to Zinier's numerous configurations, which may complicate initial use.
What Are Recent G2 Reviews of Zinier?
"The most advanced Field Service tool"
Rating: 5.0/5.0 stars
— Jonathan I.
Rating: 5.0/5.0 stars
— Amogh P.
