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Gearbox Reviews (14)

Reviews

Gearbox Reviews (14)

4.6
14 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and centralized workflow management of Gearbox, highlighting how it simplifies operations and enhances team organization. The intuitive interface and effective onboarding process allow teams to quickly adapt, improving overall efficiency. However, some users note a desire for more advanced customization options in reports and dashboards.

Pros & Cons

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Falaque F.
FF
"Centralized Workflow Management with Room for Growth"
What do you like best about Gearbox?

I really like how Gearbox centralizes maintenance and operations in one place with a clean, easy-to-use interface. It makes tracking work orders, schedules, and assets simple and visible. This centralization helps teams stay organized, reduces manual errors, and saves time, ultimately improving efficiency. The initial setup was straightforward, and the interface guided us effectively, making it quick for the team to start using it. Plus, the onboarding support was helpful in smoothing out any questions. Review collected by and hosted on G2.com.

What do you dislike about Gearbox?

Some areas that could be better include more advanced customization options for reports and dashboards - right now the built-in views meet many needs, but deeper flexibility would help teams tailor insights more precisely. A few users might also find that certain integrations with other tools they use aren't fully supported yet, which can mean manual workarounds. Finally, adding more robust mobile features like easier offline access or quicker form entry could improve field-based workflows for technicians. Review collected by and hosted on G2.com.

KIRTHAN N.
KN
"Comprehensive Asset Management Simplified"
What do you like best about Gearbox?

I appreciate Gearbox for its user-friendly interface and how it simplifies maintenance and makes work efficient. The software helps analyze everything, automates regular work, and integrates very well with processes. I like how it focuses on performance tracking and coaching documentation, packaging everything in one easily accessible platform while personalizing content. Gearbox is quite versatile; I use it to manage about 600 assets ranging from trucks and trailers to generators and testing equipment, recording servicing, repairs, annual compliance inspections, and more. It integrates seamlessly with GPS positioning software like Navman and Procon without any issues. Plus, the initial setup was seamless and proved to be very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Gearbox?

As of now there may be some minor things which can be easily fixed Review collected by and hosted on G2.com.

Arindam S.
AS
BDM
"Efficient Workflow Management with User-Friendly Gearbox"
What do you like best about Gearbox?

I like Gearbox’s simple and user-friendly interface that is easy to understand, even for first-time users. Its reliable performance saves time by automating routine work. It integrates well with common productivity and collaboration tools, making it easy to fit into existing setups and streamline processes. Gearbox offered a smoother onboarding experience and better overall usability, making the transition straightforward for our team. The initial setup was quite easy without needing extensive training. Overall, I find it easy to use, reliable, and a solid solution for most teams. Review collected by and hosted on G2.com.

What do you dislike about Gearbox?

Some advanced features are not very intuitive at first and could benefit from better in-app guidance or documentation. Occasionally, performance feels a bit slow when handling larger workloads, and having more customization options would make the platform even better. Review collected by and hosted on G2.com.

Maria Fatima V.
MV
Training Lead
Consumer Services
Enterprise (> 1000 emp.)
"Streamlined Performance Management and Operational Efficiency with Gearbox"
What do you like best about Gearbox?

What I like best about Gearbox is its seamless integration and user-friendly interface. It centralizes performance tracking, coaching documentation, and QA data in one accessible platform. The ease of use and smooth implementation allow both leaders and agents to monitor progress efficiently, while its robust features and responsive support make it an essential tool for driving performance consistency and operational excellence. Review collected by and hosted on G2.com.

What do you dislike about Gearbox?

There’s really nothing to dislike about Gearbox it’s a well-designed, intuitive platform that continues to evolve with operational needs. Its structured layout, reliable performance, and integration with other tools make it an indispensable part of daily performance management. Review collected by and hosted on G2.com.

Alexis  H.
AH
Marketing
"Easy to Use, Needs Better Optimization"
What do you like best about Gearbox?

I like how easy it is to use the Gearbox tool. I enjoy the interaction it offers when managing the structure of a graphics engine. Additionally, seeing the structure of my fleet of vehicles clearly becomes easier, and once I get familiar with the interface, I quickly get used to it. Review collected by and hosted on G2.com.

What do you dislike about Gearbox?

Sometimes, changes must be made several times, which can become annoying. Also, when I change the status of the fleet to change the structure, it freezes or doesn't save. Review collected by and hosted on G2.com.

Zarko J.
ZJ
Commercial Sales Development
Small-Business (50 or fewer emp.)
"Clear, practical software for day-to-day fleet work"
What do you like best about Gearbox?

What I appreciate most is how straightforward the system is for daily fleet operations. Maintenance schedules, inspections, and compliance records are all conveniently organized in one place, making it easy for teams to grasp immediately. Fleets can get started without a complicated setup or lengthy onboarding process. The platform is clear and simple, helping to ensure vehicles remain safe, compliant, and operational. Review collected by and hosted on G2.com.

What do you dislike about Gearbox?

Occasionally I notice small things that could be refined, but the platform is solid and the team improves it regularly. Review collected by and hosted on G2.com.

ASHISH P.
AP
Operations executive
Small-Business (50 or fewer emp.)
"Simple to Use and Time-Saving for Organizing Field Service Work"
What do you like best about Gearbox?

Gearbox is simple to use and helps keep field service work organized. It makes it easier to manage jobs, track tasks, and handle customer details in one place. Overall it saves time and makes daily work smoother Review collected by and hosted on G2.com.

What do you dislike about Gearbox?

Some features are not very clear at first and take time to understand. The interface can be improved to feel more user-friendly and sometimes the system feels a bit slow Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Mid-Market (51-1000 emp.)
"Reliable, Efficient App Launcher with Great Customization"
What do you like best about Gearbox?

So i had used this app for a long time during my college period and I can vouch you that for managing the apps and tools without distraction,it is an great app to use .I personally used for accessing my useful app instantly,it have tools collection and their utility too very reliable and efficient app for launching apps with customization. Review collected by and hosted on G2.com.

What do you dislike about Gearbox?

Though it was a great app but it lags at some point because a bug was present in it but now it is been solved and it's performance too with time. Review collected by and hosted on G2.com.

JH
Field Trainer
Small-Business (50 or fewer emp.)
"Helps seasoned business owners take their business to the next level"
What do you like best about Gearbox?

easy of use, ease of implementations, great customer service very helpful, used very frequently, offer me a better browsing experience, personalize content and analyze sites Review collected by and hosted on G2.com.

What do you dislike about Gearbox?

I don't really have anything negative to say about it Review collected by and hosted on G2.com.

AR
Small-Business (50 or fewer emp.)
"Simplified Maintenance & Compliance for our business"
What do you like best about Gearbox?

Gearbox has helped our business to ensure our trucks and equipment are maintained on time. It has assisted us in ensuring our boys are completing their Prestarts when they should be. Review collected by and hosted on G2.com.

What do you dislike about Gearbox?

It would be great if we could have plant/vehicles documents available on the prestart app, that way drivers and operators can have what they need on site. From correspondence with the Gearbox Support team, I believe this feature is one they are working on :D Review collected by and hosted on G2.com.

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