--- title: RazorSync Reviews meta_title: 'RazorSync Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how RazorSync works for a business like yours. aggregate_rating: rating_value: 2.5 review_count: 8 scale: '5' date_modified: '2026-06-24' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # RazorSync Reviews **Vendor:** RazorSync **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 2.5/5.0 **Total Reviews:** 8 ## About RazorSync RazorSync is an incredibly powerful, simple business management software for your mobile phone, tablet and computer. RazorSync supports service professionals with all aspects of their daily work, such as: job tracking & scheduling, worker & customer management, estimating, quoting, mobile invoicing, processing payments, and so much more. RazorSync allows service professionals to schedule and track jobs, manage workers, update customer records estimate, quote, and process payments from job site or in-office, online or offline. With RazorSync Field Management Software customers reduce wasted time, shorten their billing cycles, cut operational costs, and improve customer satisfaction. RazorSync’s affordable software is the simplest way to organize your business allowing our customers to manage their customers and field workers, schedule and dispatch workers, optimize routes with Google Maps integration, and eliminating double entry and excess paperwork with the incorporation of Quickbooks. With RazorSync it’s easy to estimate, quote, invoice, and accept mobile payments in the field for a more efficient billing cycle that cuts out paperwork saving you hours every week. RazorSync helps increase productivity and efficiency as well as helping to reduce errors to improve cash flow and eliminate paperwork. RazorSync is the #1 rated mobile service software on Google Play and on the iTunes App Store. RazorSync also received top honors at the 11th annual American Business Awards, recognized among 3,200 nominations for robust functionality, ongoing enhancements, optimal in-field use, exceptional customer service and support, and affordability for every size of company. About RazorSync, LLC RazorSync is a leading software/app publisher for the field service industry headquartered in Minneapolis, Minnesota. Our mission is to provide affordable solutions that enable customer to increase productivity and profitability. ## RazorSync Pros & Cons **What users like:** - Users find RazorSync's **client management** very helpful for tracking customers and managing schedules effectively. (1 reviews) - Users find RazorSync to be **fast and efficient** , making it incredibly easy to use for daily tasks. (1 reviews) - Users find the **Scheduling Management** feature invaluable for effectively tracking customers and managing schedules. (1 reviews) - Users praise RazorSync for its **user-friendly design** , highlighting its speed and efficiency in daily tasks. (1 reviews) **What users dislike:** - Users report that RazorSync has **slow performance** , often taking too long to load, which hampers efficiency. (1 reviews) ## RazorSync Reviews ### 1. Razorsync sometimes has some buffering issues, but other than that it's usually fast and efficient. **Rating:** 5.0/5.0 stars **Reviewed by:** Cierra S. | Service Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about RazorSync?** Its fast and efficiant and also easy to use. **What do you dislike about RazorSync?** Sometimes Razorsync takes a while to load. **What problems is RazorSync solving and how is that benefiting you?** Razorsync helps me to efficiently add customers in our sytem and schedule them with ease. ### 2. Great Experience! **Rating:** 4.0/5.0 stars **Reviewed by:** sadie m. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about RazorSync?** Helpful with keeping track of customers and schedules **What do you dislike about RazorSync?** It will take notes from one profile to another **What problems is RazorSync solving and how is that benefiting you?** Customer communication and scheduling ### 3. Good but limited **Rating:** 2.5/5.0 stars **Reviewed by:** Nicholas B. | Account Support Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2024 **What do you like best about RazorSync?** A lot of features; full of robust editing ideas **What do you dislike about RazorSync?** Little room for growth; GPS constantly had issues **What problems is RazorSync solving and how is that benefiting you?** We knew what our employees were doing and what they were scheduled for on a regular basis ### 4. Comprehensive and User Friendly Software **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel M. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2020 **What do you like best about RazorSync?** I love that it covers everything from start to finish. You enter the customer, create the WO, Let the customer know digitally when on the way, invoice and estimate - everything, all in one place! You can pull a variety of reports and it will communicate with other software that you already use. We also love the scheduling feature and setup. You can see all your employees appointments for the day, which makes it clear who can go where! **What do you dislike about RazorSync?** The only thing I think RazorSync could work on would be more customizations for invoice and estimate layouts. They only have the one template for each and you can't customize them. They aren't very aesthetically pleasing, so we end up sending them to our customers via another software we use. **Recommendations to others considering RazorSync:** Research other software and you will quickly see that the price and functionality is hard to beat! They offer trials and will do a mock set up for you so you can test out the software before committing. They have support assistance in chat which makes it very easy to get answers when needed as well as a comprehensive help center. **What problems is RazorSync solving and how is that benefiting you?** We are able to track when the technicians are on their way to the next appointment without them calling us to let us know. We love that we can set up our customers to receive an automatic text confirmation when the technician is en route, onsite, etc. It has also aided in us having everything we need to know about our customers in one place versus multiple apps and spreadsheets. ### 5. Software always going down. Holds work production up. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Alternative Dispute Resolution | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2021 **What do you like best about RazorSync?** It has great record keeping, but that's the only thing I like best **What do you dislike about RazorSync?** Do not work most the time and in extreme busy times it fails us alot. **Recommendations to others considering RazorSync:** Do not Recommend at all **What problems is RazorSync solving and how is that benefiting you?** Does not solve many problems at all. Scheduling is good. Does not work well with other softwares. Record keeping is the only benefit I am seeing ### 6. Nothing "friendly" about this software!! **Rating:** 3.0/5.0 stars **Reviewed by:** MAIRA T. | SET UP OPERATOR, Mechanical or Industrial Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** January 04, 2019 **What do you like best about RazorSync?** The only redeeming side to this software is it works in conjunction with Quickbooks for payroll and billing. (At least at first) Customer service was always readily available even if they had no clue what was needed to solve an issue. **What do you dislike about RazorSync?** I learned very quickly that Quickbooks was not as integrated as I was led to believe. I had to do a lot of manual entries which was time consuming. **Recommendations to others considering RazorSync:** I would suggest you go with Service Titan. Pay the extra to get what you need. **What problems is RazorSync solving and how is that benefiting you?** It never solved anything. I would advise to go with Service Titan. ### 7. Not user friendly **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2018 **What do you like best about RazorSync?** It offers integrations with QuickBooks for payroll and billing. Maybe it wasn't set up well at my place of work. I did like that customer service was prompt and that they did have courses available for training purposes. **What do you dislike about RazorSync?** Again, maybe it wasn't properly set up on my place of work, and I was never able to use it to its full capacity. To my personal experience, the integration never happened, I still had to bill and create payroll manually on my QuickBooks side. **Recommendations to others considering RazorSync:** Make sure you get two people trained by razorsync team and make sure the features you are looking for work properly the first time you use it. Otherwise it will be a pain in the butt. **What problems is RazorSync solving and how is that benefiting you?** The client that used Razorsync, was always on the road, and they would log in the hours and the jobs they did during the day, then I would create invoices out of those work orders, but I never got the actual integration running so it was a mess. ### 8. We have used Razorsync for a year. Dispatch works. I would not recommend it to HVAC contractors. **Rating:** 0.0/5.0 stars **Reviewed by:** Dave F. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2018 **What do you like best about RazorSync?** Dispatch, web-based, Quickbooks integration, customer service **What do you dislike about RazorSync?** Quickbooks integration is not as functional as I hoped, affecting reporting, auditing, and KPI calculation. **Recommendations to others considering RazorSync:** Pay more and consider Service Titan and FieldEdge **What problems is RazorSync solving and how is that benefiting you?** Integrate with Quickbooks ## RazorSync Discussions - [When will Razorsync step up to the plate and make necessary changes requested by their current users?](https://www.g2.com/discussions/36399-when-will-razorsync-step-up-to-the-plate-and-make-necessary-changes-requested-by-their-current-users) - 1 upvote - [View RazorSync pricing details and edition comparison](https://www.g2.com/products/razorsync-razorsync/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+17%3A13%3A49+-0500&secure%5Bsession_id%5D=bb84fc8b-f8eb-4161-b64e-2884b06ab271&secure%5Btoken%5D=ea1d0a6676591476933301db962dfebc3621ed4feeed583334a58f8b1c2f1a7a&format=llm_user) ## RazorSync Features **Generative AI** - AI Text Summarization - AI Image-to-Text **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Client Notifications - Field Sales **After the Job** - Reports - Analytics - Invoicing **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top RazorSync Alternatives - [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) - 4.7/5.0 (362 reviews) - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (499 reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.5/5.0 (366 reviews)