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RazorSync Reviews & Product Details

RazorSync is an incredibly powerful, simple business management software for your mobile phone, tablet and computer. RazorSync supports service professionals with all aspects of their daily work, such as: job tracking & scheduling, worker & customer management, estimating, quoting, mobile invoicing, processing payments, and so much more. RazorSync allows service professionals to schedule and track jobs, manage workers, update customer records estimate, quote, and process payments from job site or in-office, online or offline. With RazorSync Field Management Software customers reduce wasted time, shorten their billing cycles, cut operational costs, and improve customer satisfaction. RazorSync’s affordable software is the simplest way to organize your business allowing our customers to manage their customers and field workers, schedule and dispatch workers, optimize routes with Google Maps integration, and eliminating double entry and excess paperwork with the incorporation of Quickbooks. With RazorSync it’s easy to estimate, quote, invoice, and accept mobile payments in the field for a more efficient billing cycle that cuts out paperwork saving you hours every week. RazorSync helps increase productivity and efficiency as well as helping to reduce errors to improve cash flow and eliminate paperwork. RazorSync is the #1 rated mobile service software on Google Play and on the iTunes App Store. RazorSync also received top honors at the 11th annual American Business Awards, recognized among 3,200 nominations for robust functionality, ongoing enhancements, optimal in-field use, exceptional customer service and support, and affordability for every size of company. About RazorSync, LLC RazorSync is a leading software/app publisher for the field service industry headquartered in Minneapolis, Minnesota. Our mission is to provide affordable solutions that enable customer to increase productivity and profitability.

Seller

RazorSync

Discussions

RazorSync Community

Languages Supported

English

Product Description

RazorSync is a Field Service Management Software and Mobile App that schedule jobs, manage workers, update customer records, and process payments from job site or office, reduce wasted time, shorten the billing cycle, and update customer records.

Overview by

Christopher Rywelski (Leader in Mobile Workforce Management Solutions)

Pricing

Pricing provided by RazorSync.

PRO

$280/month

Up to 15 users

ENTERPRISE

Unlimited users

View More Pricing Information

Top-Rated Alternatives

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RazorSync Media

RazorSync: Simple. Powerful. Affordable.

Tablet Compatibility

RazorSync Demo - Customer+Management.jpg

Customer Management Portal

Track Your Workers on the Job

Shorten Billing Cycles and Increase Cash Flow

Improve Schedule and Increase Revenue by Maximizing Field Productivity

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Cierra S.

Service Representative

Small-Business (50 or fewer emp.)

11/12/2024

"Razorsync sometimes has some buffering issues, but other than that it's usually fast and efficient."

5/5

What do you like best about RazorSync?

Its fast and efficiant and also easy to use. Review collected by and hosted on G2.com.

What do you dislike about RazorSync?

Sometimes Razorsync takes a while to load. Review collected by and hosted on G2.com.

sadie m.

Office Manager

Small-Business (50 or fewer emp.)

11/12/2024

"Great Experience!"

4/5

What do you like best about RazorSync?

Helpful with keeping track of customers and schedules Review collected by and hosted on G2.com.

What do you dislike about RazorSync?

It will take notes from one profile to another Review collected by and hosted on G2.com.

Nicholas B.

Account Support Manager

Mid-Market (51-1000 emp.)

7/18/2024

"Good but limited"

2.5/5

What do you like best about RazorSync?

A lot of features; full of robust editing ideas Review collected by and hosted on G2.com.

What do you dislike about RazorSync?

Little room for growth; GPS constantly had issues Review collected by and hosted on G2.com.

Rachel M.

Office Manager

Small-Business (50 or fewer emp.)

10/20/2020

"Comprehensive and User Friendly Software"

5/5

What do you like best about RazorSync?

I love that it covers everything from start to finish. You enter the customer, create the WO, Let the customer know digitally when on the way, invoice and estimate - everything, all in one place! You can pull a variety of reports and it will communicate with other software that you already use. We also love the scheduling feature and setup. You can see all your employees appointments for the day, which makes it clear who can go where! Review collected by and hosted on G2.com.

What do you dislike about RazorSync?

The only thing I think RazorSync could work on would be more customizations for invoice and estimate layouts. They only have the one template for each and you can't customize them. They aren't very aesthetically pleasing, so we end up sending them to our customers via another software we use. Review collected by and hosted on G2.com.

Recommendations to others considering RazorSync:

Research other software and you will quickly see that the price and functionality is hard to beat! They offer trials and will do a mock set up for you so you can test out the software before committing. They have support assistance in chat which makes it very easy to get answers when needed as well as a comprehensive help center. Review collected by and hosted on G2.com.

What problems is RazorSync solving and how is that benefiting you?

We are able to track when the technicians are on their way to the next appointment without them calling us to let us know. We love that we can set up our customers to receive an automatic text confirmation when the technician is en route, onsite, etc. It has also aided in us having everything we need to know about our customers in one place versus multiple apps and spreadsheets. Review collected by and hosted on G2.com.

Verified User in Alternative Dispute Resolution

Small-Business (50 or fewer emp.)

1/19/2021

"Software always going down. Holds work production up."

0/5

What do you like best about RazorSync?

It has great record keeping, but that's the only thing I like best Review collected by and hosted on G2.com.

What do you dislike about RazorSync?

Do not work most the time and in extreme busy times it fails us alot. Review collected by and hosted on G2.com.

MAIRA T.

SET UP OPERATOR

Mechanical or Industrial Engineering

Mid-Market (51-1000 emp.)

1/4/2019

"Nothing "friendly" about this software!!"

3/5

What do you like best about RazorSync?

The only redeeming side to this software is it works in conjunction with Quickbooks for payroll and billing. (At least at first) Customer service was always readily available even if they had no clue what was needed to solve an issue. Review collected by and hosted on G2.com.

What do you dislike about RazorSync?

I learned very quickly that Quickbooks was not as integrated as I was led to believe. I had to do a lot of manual entries which was time consuming. Review collected by and hosted on G2.com.

Verified User in Accounting

Small-Business (50 or fewer emp.)

3/28/2018

"Not user friendly "

0.5/5

What do you like best about RazorSync?

It offers integrations with QuickBooks for payroll and billing. Maybe it wasn't set up well at my place of work. I did like that customer service was prompt and that they did have courses available for training purposes. Review collected by and hosted on G2.com.

What do you dislike about RazorSync?

Again, maybe it wasn't properly set up on my place of work, and I was never able to use it to its full capacity. To my personal experience, the integration never happened, I still had to bill and create payroll manually on my QuickBooks side. Review collected by and hosted on G2.com.

Recommendations to others considering RazorSync:

Make sure you get two people trained by razorsync team and make sure the features you are looking for work properly the first time you use it. Otherwise it will be a pain in the butt. Review collected by and hosted on G2.com.

What problems is RazorSync solving and how is that benefiting you?

The client that used Razorsync, was always on the road, and they would log in the hours and the jobs they did during the day, then I would create invoices out of those work orders, but I never got the actual integration running so it was a mess. Review collected by and hosted on G2.com.