The software is extremely easy to customize, so it fits exactly what my company needs. The cost is also very affordable, especially when you consider what other companies charge for similar tools. On top of that, there’s plenty of customer service support. With my previous CRM, I often had to wait days to hear back from anyone, but with Knockio I get a response almost immediately. Review collected by and hosted on G2.com.

If you’re using the phone number add-on, only one user is able to purchase additional numbers. This can be helpful when you want to control the budget, but it becomes difficult when that one person isn’t available right away. Review collected by and hosted on G2.com.