Epicor Prophet 21
For 50 years, Epicor has developed purpose-built solutions for distributors. Our unmatched industry expertise about the unique processes and requirements of distributors are reflected in our solutions, and we partner with customers to develop flexible solutions that meet their current and future needs to support their ongoing growth. With over 250,000 cloud users and a 90% retention rate, our innovative and award-winning solutions are used by leading global distributors who trust Epicor to run their business on a turnkey, integrated platform that streamlines their operations, delivers a seamless integration experience with their customers and suppliers, and drives real growth and profitability. Epicor Prophet 21 is the leading industry productivity solution designed for the unique needs of distributors. Prophet 21 provides the capabilities that distributors need to procure, assemble, ship and deliver the goods their customers want – quickly, efficiently and accurately. Essential supply chain processes are built into Prophet 21 to enable distributors of all sizes to increase sales, improve margins, and increase productivity. Prophet 21 integrates seamlessly with additional distribution systems and modules to deliver a turnkey solution that provides complete visibility into a distributor’s supply chain. Prophet 21 software enables the most critical business functions to work more efficiently, including: • Customer Relationship Management—CRM tools enable distributors to access information quickly and efficiently to streamline day-to-day processes while improving customer service. • Order Management—whether orders are manually entered, remotely via a mobile device or laptop, or online by a customer, information goes directly into Prophet 21 for fast order processing. • eCommerce—with Epicor Commerce a cloud-based eCommerce solution—distributors can increase sales, reach new customers, and shorten sales cycles for all their products and services. • Inventory Management—multiple dynamic inventory replenishment methods give the flexibility to lower carrying costs, minimize excess or obsolete inventory, improve cash flow, and increase customer service levels. • Purchasing—regardless of the number of warehouses, Prophet 21 distribution software centralizes the purchasing process to optimize buying power and inventory levels. • Warehouse Management System—WMS brings a new level of accuracy to all warehouse processes, including receiving, cross-docking, put-away, adjustments, picking, cycle counting, and inventory operations. • Financials—the Prophet 21 real-time general ledger provides up-to-the-minute financial statements, which provides a detailed picture of the company’s financial situation, and make knowledgeable business decisions—allowing distributors to be proactive instead of reactive. • Service and Maintenance—integrated Service and Maintenance helps keep track of service orders, service contracts, preventative maintenance schedules, warranties, and more, while monitoring service technicians’ schedules and open service orders. • Business Intelligence—Prophet 21 solution enables stronger, fact-based decisions with built-in standard reports, “as of” reporting, and analytics tools, while Epicor Data Analytics (EDA) provides interactive dashboards and analysis of data to quickly see important information about business performance.
Average Rating: 4.0/5.0
Total Reviews: 202
How Do G2 Users Rate Epicor Prophet 21?
- Has the product been a good partner in doing business?: 7.4/10 (Category avg: 8.6/10)
- Allocation: 8.5/10 (Category avg: 8.1/10)
- Workflow Capability: 8.3/10 (Category avg: 8.3/10)
- Budgeting / Forecasting: 6.3/10 (Category avg: 8.0/10)
Who Is the Company Behind Epicor Prophet 21?
- Seller: Epicor
- Company Website:
- Year Founded: 1972
- HQ Location: Austin, TX
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Twitter: @Epicor
9,286 Twitter followers -
LinkedIn® Page: www.linkedin.com
6,161 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: IT Manager, Controller
- Top Industries: Wholesale, Industrial Automation
- Company Size: 61% Medium, 33% Small
What Do G2 Reviewers Say About Epicor Prophet 21?
AI-generated summary from verified user reviews
Pros
- Users appreciate the ease of use in Epicor Prophet 21, thanks to a friendly interface and helpful resources.
- Users praise the exceptional inventory management of Epicor Prophet 21 for enhancing their distribution and service operations.
- Users value the seamless system integration of Epicor Prophet 21, enhancing efficiency across distribution, service, and manufacturing.
- Users praise the intuitive and flexible features of Epicor Prophet 21, enhancing their distribution operations significantly.
- Users value the responsive customer support of Epicor Prophet 21, enhancing their experience and operational efficiency.
Cons
- Users find the high costs of Epicor Prophet 21 burdensome, especially with additional fees and expensive modules.
- Users find difficult customization in Epicor Prophet 21 hampers implementation of new features and overall usability.
- Users express concern over missing features in Epicor Prophet 21, limiting access to essential capabilities and updates.
- Users face customization issues in Epicor Prophet 21, requiring extensive adjustments for desired functionality and features.
- Users find the limited customization options of Epicor Prophet 21 hinder effective use and feature implementation.
What Are Recent G2 Reviews of Epicor Prophet 21?
"Reliable software for Distribution & inventory management "
Rating: 4.5/5.0 stars
— Yash S.
"Unified Inventory and Orders, but Reporting Needs Flexibility"
Rating: 4.0/5.0 stars
— Arabindra S.
