Global Shop Solutions ERP Reviews & Product Details

Global Shop Solutions ERP Overview

What is Global Shop Solutions ERP?

We simplify your manufacturing.™ Global Shop Solutions ERP software provides the applications needed to deliver a quality part on time, every time from quote to cash and everything in between including shop management, scheduling, inventory, accounting, quality control, CRM and 25 more. Available in the cloud or on premise, our manufacturing customers benefit from real-time inventory accuracy, improved on-time delivery, lower administrative costs, increased sales and improved customer service. Headquarters in The Woodlands, Texas includes a state-of-the-art R&D facility and Global Shop Solutions training center. Through our offices in the U.S., Mexico, Indonesia, Singapore, Australia, New Zealand and the United Kingdom, the company supports thousands of manufacturing facilities in over 25 countries and nearly 30 industries.

Global Shop Solutions ERP Details
Languages Supported
English, French, Irish, Indonesian, Malay, Spanish, Thai, Chinese (Simplified)
Product Description

Complete ERP package for manufacturing

How do you position yourself against your competitors?

When looking at our competitors, some offer on premise vs. SAAS, make-to-order, make-to-stock, mixed mode, etc., and focus on one or two of these key areas. Global Shop Solutions can handle all of the above.


Seller Details
Seller
Global Shop Solutions
Year Founded
1976
HQ Location
The Woodlands, TX
Twitter
@globalshoperp
1,109 Twitter followers
LinkedIn® Page
www.linkedin.com
254 employees on LinkedIn®

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Global Shop Solutions ERP Screenshots

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Global Shop Solutions ERP Reviews

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UO
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Mostly user friendly. It was really easy to use as long as everyone did their part Review collected by and hosted on G2.com.

What do you dislike?

I didn’t like that you have to open up like 3 additional screens to view an invoice. I think there should be a shortcut in the order history where you double click on the invoice and it should show up in another window. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Should be able to double click on invoice or credit memo in the order history to view invoice rather than open up multiple windows. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Stock. Order entry. Review collected by and hosted on G2.com.

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AP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The best thing about working with the system is it’s very well laid out and easy to use. Review collected by and hosted on G2.com.

What do you dislike?

I don’t like not being able to pull up old orders. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I can enter orders quickly and efficiently

One benefit is that you can link emails so when you pull up a document you can email right away if needed. Review collected by and hosted on G2.com.

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Customer Service Rep
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like how quickly I can turn quotes into orders. It is very easy to use once you learn the system. Review collected by and hosted on G2.com.

What do you dislike?

Learning the new system was a bit difficult at first, but with enough practice and repetition, it works well. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This system is very easy to learn and implement into any company. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Time is not being wasted trying to get through the system. Review collected by and hosted on G2.com.

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Sales Engineer
Packaging and Containers
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

GSS has a soundly driven scheduling program that lets you focus on completing orders instead of scheduling them. Review collected by and hosted on G2.com.

What do you dislike?

Still no perfect solution for a shot that has tools that can operate on more than one work center. The consultants are adept at suggesting workarounds for this issue, but it adds quite a bit to the complexity. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Global Shop has a great product, but where they really stand alone is on the service side. They have bootcamps that are free to attend in their Houston headquarters. The CEO even stops into each class to introduce himself and answer questions. The consultants know the product very well, and GSS is constantly releasing new "Dashboards" that are free to use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We switched to global shop after getting fed up with having data store in many different places like Excel Sheets, Quickbooks, Officebooks, Google Drive, and personal hard drives. We simply couldn't keep our rate our rate of growth while having so many different system to manage. Global Shop ERP helped get this all consolidated into one easy to use platform. Now everything is a click-through process. Review collected by and hosted on G2.com.

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US
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

How it normalizes our process and takes out the guesswork. Review collected by and hosted on G2.com.

What do you dislike?

They need to provide more hands on training and more direction when migrating data. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure they support you on the front end Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Allows us to see shop times Review collected by and hosted on G2.com.

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UA
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the CRM best. All sales order and invoice information is there in one place. Review collected by and hosted on G2.com.

What do you dislike?

I would like to be able to rearrange fields for my use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Production usage and time to create items with bill of materials. Review collected by and hosted on G2.com.

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UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

The ease and convenience of the dashboards, I use the open sales order dashboard every single day. I also like that you can personalize your user menu to easily find the things that you use every day. I also like the recent update done to the CRM module, it's much more user friendly. Review collected by and hosted on G2.com.

What do you dislike?

Not being able to find things as quickly as I could in our old system. Also not being able to see a full accounts receivables overview without having to pull up a statement or report. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you use it the way it's meant to be used and give yourself the time to adapt to it, it will do what you need it to do. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Keeping track of our sales and sales goals has been a lot easier. Efficiency with how sales are processed from the time that the order is entered to the time that the order leaves the building and is invoiced for payment. Review collected by and hosted on G2.com.

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UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Once data was loaded it was very easy to turn around a quote to ta customer. Review collected by and hosted on G2.com.

What do you dislike?

Where do I start. The operating system is very slow and takes a long time to load. Each screen requires several clicks just to process a set of information. To complete a new quote will take you a minimum of 3-5minutes to complete as there is way to much information and clicks to go through. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

no Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Have all our information streamlined. Review collected by and hosted on G2.com.

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UO
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Tracking inventory is very simple with this program. Review collected by and hosted on G2.com.

What do you dislike?

Need to have more available training on the program. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

All in one for manufacturing. Review collected by and hosted on G2.com.

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Accounting and Systems Specialist
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Full integration between purchasing, manufacturing, accounting, shipping, etc.. Easy to review costs of jobs. Lots of customization options. Review collected by and hosted on G2.com.

What do you dislike?

Updates sometimes create more problems than they solve. Extremely long learning curve. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do testing and parallel systems before implementing. Invest in user training prior to implementation and continue training throughout. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Job costing is very accurate. Month-end accounting close is smooth; job scheduling is improving; Management of out independent Field Service Techs is much better. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

very good and useful I recommend that to my friend Review collected by and hosted on G2.com.

What do you dislike?

nothing bad at all...................... Review collected by and hosted on G2.com.

Recommendations to others considering the product:

yes Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

something Review collected by and hosted on G2.com.

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Member Board of Directors
Machinery
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Prompt response to issues, Friday Features, all the additional training that is available. Review collected by and hosted on G2.com.

What do you dislike?

There is really nothing that I dislike. Implementation was flawless. Any bumps we hit in were addressed immediately. The customer service team and accessibility to support and additional training is top notch. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Take your time understanding your companies needs and plan this out. It took us a year to really lay down the ground work to have a stable platform for GSS to build on. Everything from a new server to new computers for our users, to new switches, etc. Stay on top of the GSS updates and hotfixes and sit in on the Friday Features. You will always learn something new. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Every day we encounter new problems. Some are easily rectified and some take time. Global Shop makes it easier for us to access all of our information, in one location to make intelligent and quick decisions. Review collected by and hosted on G2.com.

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President
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

We were using different systems for quoting, manufacturing, quality and accounting. Global shop Solutions allowed us to integrate all of that into one system. Review collected by and hosted on G2.com.

What do you dislike?

I think they could do a better job of fully testing updates before releasing them Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Give it a trial run Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our on time delivery has increased substantially, our processing of MRG has been cut in half and better visibility thru out the manufacturing floor in both plants Review collected by and hosted on G2.com.

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IT Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Visually appealing and feature-rich, interface is great! Review collected by and hosted on G2.com.

What do you dislike?

Can be an intimidating menu structure for new users Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Plan ahead, set up a test system, copy data, keep backups .. all before attempting a migration Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

As a manufacturing company, Global Shop has worked well integrating process; work flow; documentation; file storage/retrieval; accounting; etc.. making us more productive and helped us realize what needs changed/done/etc.. Global Shop's reporting and analysis features work amazingly well. Review collected by and hosted on G2.com.

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CEO
Medical Devices
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like the fact that Global Shop fits our job shop environment Review collected by and hosted on G2.com.

What do you dislike?

I don't like how the cost structure has evolved into an pay for support and requests above and beyond the annual license fees! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are continuing to find ways to apply or coordinate Global Shop with our processes. Review collected by and hosted on G2.com.

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AP
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

It is very easy to use, with many options to customize depending on your particular needs. We use for several different business and works beautiful for us. Its reporting and ease to make new ones is very friendly. Review collected by and hosted on G2.com.

What do you dislike?

Would love to have an easier screen for invoicing. Would like to have a POS like screen to make easier and faster the invoicing of products, specially the ones that are off-the-shelf (stock items). Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is tackling all our needs, from production, inventory to accounting, AR and AP. Review collected by and hosted on G2.com.

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Plant Operations Manager
Building Materials
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Exact cost tracking. Continual improvements. Review collected by and hosted on G2.com.

What do you dislike?

There is very little we dislike. Some bugs at the beginning of a new version is the biggest thing. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Definitely a must have. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We now know our true costs. Much better accounting. A software that does everything. Review collected by and hosted on G2.com.

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AP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

We utilize Global Shop Solutions as an all inclusive platform, including all Payroll and Accounting functions. Review collected by and hosted on G2.com.

What do you dislike?

This is a Pervasive based platform versus an SQL server. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure that you understand your needs of your organization prior to selecting an ERP platform. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Utilizing Global Shop Solutions allows us to view the entire cost of each process in our production facility. Review collected by and hosted on G2.com.

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