# Best Enterprise Asset Management (EAM) Software *By [Nathan Calabrese](https://research.g2.com/insights/author/nathan-calabrese)* Products classified in the overall Enterprise Asset Management (EAM) category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Enterprise Asset Management (EAM) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Enterprise Asset Management (EAM) category. In addition to qualifying for inclusion in the Enterprise Asset Management (EAM) Software category, to qualify for inclusion in the Enterprise Business Enterprise Asset Management (EAM) Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business. ## Category Overview **Total Products under this Category:** 158 ## Trust & Credibility Stats **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 9,700+ Authentic Reviews - 158+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### OfficeSpace Software Rated #1 for Enterprise Space Management, Desk Booking, and Room Booking, OfficeSpace is the leading AI Operating System for the Built World, defining a new category of workplace software. The OfficeSpace platform, enhanced with AI Canvas, empowers more than 1,800 organizations worldwide to plan, operate, and experience their built world within a single intelligent system. OfficeSpace helps organizations optimize space utilization, right-size real estate portfolios, manage assets across their lifecycle, streamline maintenance, and deliver intuitive, human-centered workplace experiences. OfficeSpace comes fully integrated out of the box with workplace tools like Microsoft, Google, Slack, and Zoom, and securely connects data from Wi-Fi, badge systems, and sensors to provide a unified system of record and action for the built world. [Visit company website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=663&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=43802&secure%5Bresource_id%5D=663&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fenterprise-asset-management-eam%2Fenterprise&secure%5Btoken%5D=58d28001dd01c746607517e2dd74421b2b5978b602e20dddc01ae33a50673d27&secure%5Burl%5D=https%3A%2F%2Fwww.officespacesoftware.com%2Ffeatures&secure%5Burl_type%5D=paid_promos) --- ## Top-Rated Products (Ranked by G2 Score) ### 1. [IBM Maximo Application Suite](https://www.g2.com/products/ibm-maximo-application-suite/reviews) IBM Maximo Application Suite is an integrated asset lifecycle management platform that enables you to keep critical assets running, reduce downtime, and optimize maintenance throughout the entire asset lifecycle - all in one place. It uses AI, IoT, and analytics to bring together enterprise asset management (EAM), asset performance management (APM), reliability-centered maintenance (RCM) strategies, and key mobiile tools for technicians, allowing you to improve compliance, cut costs, and deliver faster ROI with enterprise-grade security across industries. IBM Maximo Application Suite is an easy-to-adopt solution with flexible deployment options, includiing on-premises, software as a service (SaaS), and as a coud-based service available on AWS Marketplace. For more information about Maximo Application Suite packages and pricing, check our website https://www.ibm.com/products/maximo/pricing **Average Rating:** 4.4/5.0 **Total Reviews:** 547 **User Satisfaction Scores:** - **Status:** 9.2/10 (Category avg: 8.2/10) - **Client Communications:** 9.0/10 (Category avg: 7.7/10) - **Use:** 9.0/10 (Category avg: 8.2/10) - **Ease of Use:** 8.4/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [IBM](https://www.g2.com/sellers/ibm) - **Company Website:** https://www.ibm.com/us-en - **Year Founded:** 1911 - **HQ Location:** Armonk, NY - **Twitter:** @IBM (709,023 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1009/ (324,553 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Software Engineer, Analyst - **Top Industries:** Oil & Energy, Information Technology and Services - **Company Size:** 45% Enterprise, 29% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (36 reviews) - Asset Management (33 reviews) - Efficiency (16 reviews) - Integration Capability (16 reviews) - Data Management (15 reviews) **Cons:** - Complexity (25 reviews) - Complex Setup (16 reviews) - Difficult Learning (15 reviews) - System Complexity (14 reviews) - Difficult Setup (13 reviews) ### 2. [MaintainX](https://www.g2.com/products/maintainx/reviews) MaintainX is an AI-powered, mobile-first maintenance and asset management platform built for the new industrial workforce. It empowers frontline teams to manage maintenance, assets, parts inventory, and purchase orders more efficiently, reducing unplanned downtime and boosting operational efficiency. MaintainX manages over 50 million work orders across 10 million assets. It’s used by hundreds of thousands of workers globally, and serves some of the world’s largest enterprises, including Univar, Cintas, Michaels, Duracell, Titan America, Dollar General, Magna, and many more. The MaintainX platform leverages AI and IT/OT connections to create a unified and accessible record of asset and work data, providing real-time insights that drive proactive maintenance and operational excellence for 13,000+ customers. By combining intuitive design, enterprise scalability, and AI-driven workflows, MaintainX enables customers to achieve measurable results: 32% reduction in unplanned downtime 34% reduction in parts inventory costs 38% increase in equipment uptime 53% increase in work order completion \*Averages reported by MaintainX customers, 2026. To learn more, visit www.getmaintainx.com. **Average Rating:** 4.8/5.0 **Total Reviews:** 1,480 **User Satisfaction Scores:** - **Status:** 9.1/10 (Category avg: 8.2/10) - **Client Communications:** 8.4/10 (Category avg: 7.7/10) - **Use:** 9.1/10 (Category avg: 8.2/10) - **Ease of Use:** 9.4/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [MaintainX](https://www.g2.com/sellers/maintainx) - **Company Website:** https://www.getmaintainx.com - **Year Founded:** 2018 - **HQ Location:** San Francisco, California - **Twitter:** @maintainx (852 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18762446/ (802 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Maintenance Manager, Facilities Manager - **Top Industries:** Manufacturing, Facilities Services - **Company Size:** 50% Mid-Market, 42% Small-Business #### Pros & Cons **Pros:** - Ease of Use (611 reviews) - Customer Support (289 reviews) - Work Orders (246 reviews) - Features (225 reviews) - Intuitive (213 reviews) **Cons:** - Missing Features (127 reviews) - Work Order Issues (90 reviews) - Limited Features (74 reviews) - Limited Customization (71 reviews) - Work Order Management (63 reviews) ### 3. [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) SAP Cloud ERP (SAP S/4HANA Cloud) is a modular ERP designed for every business need, powered by AI and analytics. SAP Cloud ERP enables users to run mission-critical operations in real time from anywhere, introduce new business models in any industry, and expand globally. SAP Cloud ERP is a SaaS product and can also be deployed in a hybrid landscape for quicker time to value.​ SAP Cloud ERP is the foundational component of the SAP Business Suite, a seamlessly integrated system of applications, data, and AI that connects and optimizes every part of your business, enabling smarter decisions, real-time insights, and intelligent automation.​ **Average Rating:** 4.4/5.0 **Total Reviews:** 827 **User Satisfaction Scores:** - **Status:** 8.8/10 (Category avg: 8.2/10) - **Client Communications:** 8.7/10 (Category avg: 7.7/10) - **Use:** 8.8/10 (Category avg: 8.2/10) - **Ease of Use:** 8.5/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [SAP](https://www.g2.com/sellers/sap) - **Company Website:** https://www.sap.com/ - **Year Founded:** 1972 - **HQ Location:** Walldorf - **Twitter:** @SAP (297,227 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sap/ (141,341 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Consultant, Senior Consultant - **Top Industries:** Information Technology and Services, Accounting - **Company Size:** 47% Enterprise, 35% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (99 reviews) - Cloud-Based (76 reviews) - Functionality (73 reviews) - Efficiency (71 reviews) - Real-Time Data (69 reviews) **Cons:** - Complexity (68 reviews) - Learning Curve (63 reviews) - Learning Difficulty (59 reviews) - Complex Setup (52 reviews) - Limited Customization (48 reviews) ### 4. [Ultimo](https://www.g2.com/products/ultimo/reviews) Ultimo Enterprise Asset Management (EAM) Ultimo is a leading AI-augmented Enterprise Asset Management solution, designed to help organizations in manufacturing, utilities, healthcare and logistics maximize the performance, reliability, and safety of their physical assets. By bringing together maintenance, safety, and operations in one integrated, data-driven platform, Ultimo enables organizations to work smarter, safer, and more efficiently. Ultimo supports the complete lifecycle of physical assets, from commissioning and operation to maintenance and replacement. It provides full visibility into asset performance, costs, and risks, enabling organizations to increase uptime, extend asset life, and make informed strategic decisions. AI-powered efficiency Ultimo enhances traditional EAM with AI-augmented capabilities that streamline daily operations and enable predictive insights. The AI embedded in Ultimo supports faster incident registration, intelligent work order generation, optimized planning based on skills and availability, and data-driven maintenance recommendations. This reduces administrative workload, minimizes downtime, and helps teams shift from reactive to proactive maintenance strategies. Integrated processes across maintenance, safety, and operations Ultimo supports essential processes, including preventive and corrective maintenance, work order and resource management, asset lifecycle management, spare parts and inventory control, and EHS (Environment, Health & Safety) management such as incident reporting and compliance tracking. By integrating these domains, Ultimo breaks down silos and creates a single source of truth for technical and operational teams. User-friendly, flexible, and connected Designed with usability at its core, Ultimo offers an intuitive interface that drives adoption across all user roles, from technicians to management. The mobile-enabled platform allows field teams to work anytime, anywhere. As a flexible SaaS solution, Ultimo scales with business growth and integrates seamlessly with ERP, BI, and other enterprise systems. Clear business impact With Ultimo, organizations achieve higher asset availability, lower maintenance costs, improved safety performance, and faster ROI. More than 150.000 users worldwide benefit from streamlined workflows, real-time insights, and greater control. This empowers them to optimize operations and drive sustainable performance of more than 22 million managed assets. **Average Rating:** 4.6/5.0 **Total Reviews:** 39 **User Satisfaction Scores:** - **Status:** 9.0/10 (Category avg: 8.2/10) - **Client Communications:** 7.1/10 (Category avg: 7.7/10) - **Use:** 8.9/10 (Category avg: 8.2/10) - **Ease of Use:** 8.7/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [IFS](https://www.g2.com/sellers/ifs) - **Company Website:** https://www.ifs.com/ - **Year Founded:** 1983 - **HQ Location:** Linkoping , Sweden - **Twitter:** @ifs (17,952 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/164301/ (9,278 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Food Production - **Company Size:** 68% Mid-Market, 27% Enterprise #### Pros & Cons **Pros:** - Customizability (1 reviews) - Customization (1 reviews) - Ease of Use (1 reviews) - Flexibility (1 reviews) **Cons:** - Missing Features (1 reviews) ### 5. [eMaint CMMS](https://www.g2.com/products/emaint-cmms/reviews) eMaint CMMS – an industry-leading CMMS software solution eMaint Computerized Maintenance Management System (CMMS) software is an award-winning solution for managing work orders, PM schedules, and parts inventory. eMaint is part of the Fluke Corporation, and its CMMS software has 50,000+ users worldwide. It provides the ability to reduce downtime, improve reliability, and streamline maintenance processes. eMaint delivers a robust asset reliability platform, with seamless integration of maintenance tools and related software solutions to help organizations maximize uptime. eMaint combined with Fluke's world-renowned condition monitoring, testing, and calibration equipment, offers the opportunity to unlock even more business value. With Fluke and eMaint together, customers can greatly simplify complex workflows. Flexible and configurable interface With the customizability of eMaint CMMS, you can work the way you want to work without feeling constrained by your software. We recognize that every industry, company, and department is different. You use different terminology, have different processes in place, and comply with different regulations. eMaint makes it easy to configure your CMMS to fit your needs. This flexible CMMS software empowers organizations to define and customize filters, layouts, fields, field properties, tables, colors and themes, workflows, dashboards, and record displays. A simple solution for your team Use our simple and intuitive CMMS interface to make maintenance management more efficient and cost-effective for team members at all levels and roles, from maintenance technicians to upper management. With the eMaint mobile CMMS solution, technicians can view and closeout work orders from the field, making it easy to complete work on the go. The maintenance data is then transformed into reports that are meaningful to your organization. Request a free demo today to learn more about eMaint CMMS **Average Rating:** 4.5/5.0 **Total Reviews:** 267 **User Satisfaction Scores:** - **Status:** 8.8/10 (Category avg: 8.2/10) - **Client Communications:** 7.6/10 (Category avg: 7.7/10) - **Use:** 8.7/10 (Category avg: 8.2/10) - **Ease of Use:** 8.3/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [Fluke Corporation](https://www.g2.com/sellers/fluke-corporation) - **Company Website:** https://www.fluke.com/ - **Year Founded:** 1948 - **HQ Location:** Everett, WA - **Twitter:** @emaintCMMS (1,282 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/fluke-corporation/ (3,249 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Maintenance Manager, Facilities Manager - **Top Industries:** Manufacturing, Food Production - **Company Size:** 52% Mid-Market, 24% Small-Business #### Pros & Cons **Pros:** - Ease of Use (35 reviews) - Work Orders (26 reviews) - Customizability (23 reviews) - Customization (23 reviews) - Data Management (23 reviews) **Cons:** - Feature Limitations (15 reviews) - Missing Features (14 reviews) - Limited Features (13 reviews) - Complexity (12 reviews) - Not User-Friendly (12 reviews) ### 6. [Corrigo](https://www.g2.com/products/corrigo/reviews) The World's Most Intelligent Facilities Run on Corrigo CMMS. As the Facilities Management hub of JLL Technologies, Corrigo is the world's most powerful and proven CMMS solution. Corrigo helps Facility Managers tame the chaos of high-volume, reactive facilities maintenance. Whether it's Work Order Management, Asset Management, or Vendor Management, Corrigo turns enterprise facilities from cost centers into value drivers. Corrigo is deployed across 1.1 million facilities in over 140 countries, Corrigo customers process 18.5M work orders representing $6B in transactional spend, annually. Corrigo also connects facility managers to a private network of more than 60K service professionals across 130+ trades, to get work done. Corrigo's promise to the market is to transition facilities management from reactive maintenance to strategic operations. Corrigo offers: \* Templated best practices catered to individual industries \* Configurable flexibility as you scale \* Mobile-first, analytics-driven decisioning \* Industry-leading 99.98% uptime \* 60+ turnkey integrations creating the ultimate single pane of glass for FM \* Managed Services & Asset Tagging to ensure all data is captured & put to good use Businesses can use Corrigo to manage their commercial facilities with tools including: \* Automation of recurring work order tasks \* Preventive maintenance scheduling \* Two-way mobile communication with both internal and external technicians \* Auto-routing of common tasks based on technician skills \* Best practices for accurate dispatch and assurance work is done in accordance with SLAs \* Invoicing, warranty management, and more. Corrigo is not purely an operational software but also provides business intelligence with analytics to drive critical decisions on work orders, capital asset renewal, vendor spending and performance, preventive maintenance coverage, industry benchmarking, and more. Corrigo uses everyday business data and analyses it to assess where costs can be cut, how schedules can be optimized, and where assets are costing more to maintain and repair than to replace. The dashboards provide real-time and predictive analytics to determine, which business aspects need attention and when to make changes to control expenses. The Corrigo mobile apps (IOS / Android) offer feature parity with the core software to ensure data captured in-office and on-site offers a unified, single source of truth. The app facilitates effective communication between technicians and service providers, and the self-service portals allow users to request, log, and sign off on work orders. Corrigo integrates seamlessly with IWMS, IoT, billing, CRMs, refrigerant tracking, financial and accounting, and business intelligence software, along with a slew of niche, innovative technologies. Corrigo is ideal for those who wish to gain peace of mind through a more strategic, proactive approach to their FM operations. Corrigo thrives on working with companies that have a widely distributed portfolio of assets in industries such as Retail, Restaurant, Grocery & Convenience, Financial Services, Government and Education. **Average Rating:** 4.5/5.0 **Total Reviews:** 133 **User Satisfaction Scores:** - **Status:** 7.4/10 (Category avg: 8.2/10) - **Client Communications:** 7.2/10 (Category avg: 7.7/10) - **Use:** 8.1/10 (Category avg: 8.2/10) - **Ease of Use:** 8.1/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [Jones Lang Lasalle, IP](https://www.g2.com/sellers/jones-lang-lasalle-ip) - **Company Website:** https://www.us.jll.com - **HQ Location:** Chicago, Illinois, United States - **Twitter:** @JLLGTASubOffice - **LinkedIn® Page:** https://www.linkedin.com/company/jll (100,540 employees on LinkedIn®) - **Ownership:** NYSE: JLL **Reviewer Demographics:** - **Top Industries:** Facilities Services, Restaurants - **Company Size:** 43% Mid-Market, 38% Enterprise #### Pros & Cons **Pros:** - Ease of Use (22 reviews) - Work Orders (16 reviews) - Customer Support (11 reviews) - User-Friendly (11 reviews) - Data Management (8 reviews) **Cons:** - Improvement Needed (10 reviews) - Slow Performance (7 reviews) - Customization Difficulties (6 reviews) - Learning Curve (6 reviews) - Missing Features (6 reviews) ### 7. [Fiix CMMS](https://www.g2.com/products/fiix-cmms/reviews) Fiix CMMS by Rockwell Automation is a premier, cloud-based maintenance management platform designed to help organizations plan, track, and optimize maintenance work. It combines asset, work order, scheduling, and parts management tools all in one place, providing a consumer-grade experience on both desktop and mobile. The Fiix CMMS mobile app empowers maintenance technicians to access work orders, view asset information, and update parts records in real time from anywhere— even offline. Advanced features like AI-powered analytics dashboards generate insights to help teams understand performance, costs, and KPIs to support better decision-making. And a highly open API integrates the CMMS with business, ERP, and operational systems to keep data synced. Most recently, Fiix has partnered with FactoryTalk Optix to make hardware integrations and condition-based maintenance accessible for the average team. Fiix CMMS also boasts numerous quality-of-life tools for maintenance departments, such as a comprehensive Audit Trail feature that makes standards compliance easier. Founded in 2008 in Toronto, Canada by a team of former maintenance professionals, Fiix CMMS was built from the ground up with a “by maintenance, for maintenance” philosophy. Its founders strongly believed that maintenance teams need their own dedicated digital tools, and spreadsheets or borrowed ERPs won’t cut it. The company’s focus on in-house maintenance expertise continues to this day, with over 400 years of industry experience on staff. A core belief is that partnership is just as important as product. In 2020, Fiix was acquired by Rockwell Automation, the world’s largest company dedicated to industrial automation, bringing over 120 years of tech leadership and new resources to the growing CMMS platform. No matter where you are in your maintenance journey, from beginner to advanced, Fiix CMMS provides tools to facilitate and transform operations. Over 4,200 companies use Fiix CMMS to increase uptime, reduce costs, and plan maintenance based on real data instead of guesswork. Find out more at www.fiixsoftware.com. **Average Rating:** 4.6/5.0 **Total Reviews:** 471 **User Satisfaction Scores:** - **Status:** 9.2/10 (Category avg: 8.2/10) - **Client Communications:** 8.6/10 (Category avg: 7.7/10) - **Use:** 9.2/10 (Category avg: 8.2/10) - **Ease of Use:** 9.0/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [Rockwell Automation](https://www.g2.com/sellers/rockwell-automation-da78dc32-f4d9-4343-b833-8c78bb1bf839) - **Company Website:** https://www.rockwellautomation.com/ - **Year Founded:** 1903 - **HQ Location:** Milwaukee, WI - **Twitter:** @ROKAutomation (44,356 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2498/ (21,893 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Tech Consultant, SSE - **Top Industries:** Manufacturing, Computer Software - **Company Size:** 58% Mid-Market, 27% Small-Business #### Pros & Cons **Pros:** - Ease of Use (54 reviews) - Customer Support (21 reviews) - Work Orders (20 reviews) - Data Management (18 reviews) - Work Orders Management (18 reviews) **Cons:** - Work Order Issues (13 reviews) - Data Management Issues (9 reviews) - Feature Limitations (9 reviews) - Limited Customization (7 reviews) - Missing Features (7 reviews) ### 8. [Accruent Maintenance Connection](https://www.g2.com/products/accruent-maintenance-connection/reviews) Maintenance Connection is a Computerized Maintenance Management System (CMMS) that provides a comprehensive solution for maintenance professionals to manage work orders, track assets, schedule maintenance, and record asset history. The software is designed to help organizations streamline their maintenance operations, improve asset performance, and reduce maintenance costs. Maintenance Connection offers features such as preventive maintenance scheduling, inventory management, detailed reporting, and analytics. It can be used across a broad range of industries, including manufacturing, healthcare, facility management, and more. The solution helps ensure equipment reliability and compliance with industry standards. The platform is available as a cloud-based service, providing remote access and real-time data updates, or Maintenance Connection can be deployed on-premises, depending on the needs of the organization. Maintenance Connection is known for its user-friendly interface and ability to seamlessly integrate with other enterprise systems, providing a centralized hub for all maintenance-related activities. The solution's ease of use, scalability, and proven track record are among the reasons why thousands of maintenance and reliability professionals spread over more than 75 countries trust Maintenance Connection. Why Choose Maintenance Connection for your Organization? Cut Costs and Maximize Operational Efficiency. Maintenance Connection makes it simple to replace reactive maintenance practices with proactive processes, helping to reduce costly breakdowns and unplanned downtime. Accelerate Digital Transformation. Maintenance Connection helps your organization to instantly modernize outdated processes and systems with user-friendly features such as smart work order creation and management, inventory management and asset tracking, and simple integration with many leading third-party solutions. Industry-Leading Support and Continued Innovation. Maintenance Connection is available in more than 20 industries and offers cloud or on-premises deployment. The platform can be accessed from any device and each subscription comes with a dedicated account executive, unlimited technical support, and access to updates and improvements as the Accruent team continues to innovate to add new features and integrations. Achieve Flexibility and Mobility. Maintenance Connection allows teams to work from anywhere at any time, including performing key tasks offline like managing work orders, accessing information, and sharing standardized data across all locations. Pair with Other Accruent Solutions for Unmatched Performance. Maintenance Connection easily integrates with Accruent’s other industry-leading products, such as EDMS document management solution Meridian, helping manufacturers boost efficiency and unlock the full potential of their solutions. Consolidate Data and Gain Actionable Insights. Maintenance Connection helps consolidate data from legacy systems and paper records, providing you with real-time visibility over your assets and facilities, and making it easy to improve big-picture processes. Transform maintenance and asset management in your organization with Maintenance Connection. **Average Rating:** 4.4/5.0 **Total Reviews:** 71 **User Satisfaction Scores:** - **Status:** 9.1/10 (Category avg: 8.2/10) - **Client Communications:** 8.3/10 (Category avg: 7.7/10) - **Use:** 9.8/10 (Category avg: 8.2/10) - **Ease of Use:** 8.3/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [Accruent](https://www.g2.com/sellers/accruent) - **Company Website:** https://www.accruent.com/ - **Year Founded:** 1995 - **HQ Location:** Austin, TX - **Twitter:** @AccruentLLC (1,302 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/accruent (1,048 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Hospital & Health Care - **Company Size:** 49% Mid-Market, 38% Enterprise #### Pros & Cons **Pros:** - Ease of Use (3 reviews) - Work Order Management (2 reviews) - Work Orders (2 reviews) - Asset Management (1 reviews) - Customer Support (1 reviews) **Cons:** - Poor Reporting (2 reviews) - Complex Customization (1 reviews) - Expensive (1 reviews) - Implementation Delays (1 reviews) - Printing Issues (1 reviews) ### 9. [Octave Attune EAM (HxGN EAM)](https://www.g2.com/products/octave-attune-eam-hxgn-eam/reviews) Octave Attune EAM (formerly HxGN EAM) is an enterprise asset management solution designed to assist organizations that operate complex, capital-intensive environments. This software integrates various functions such as asset performance management, work order processing, materials handling, and procurement into a unified platform. By consolidating these critical operations, Attune EAM eliminates the need for teams to navigate through disparate systems, enabling them to achieve a comprehensive view of their asset management processes. Targeted primarily at industries such as manufacturing, energy, and transportation, Attune EAM offers specialized modules that address key operational needs, including risk management, auditability, and Environmental, Social, and Governance (ESG) tracking. This tailored approach ensures that organizations can effectively manage their assets while adhering to industry standards and regulatory requirements. The solution is particularly beneficial for teams looking to transition from reactive maintenance practices to more proactive strategies, allowing them to leverage real-time data and Internet of Things (IoT) integrations for condition-based and predictive maintenance. One of the standout features of Attune EAM is its capital investment planning tools, which link maintenance expenditures to long-term capital expenditure (capex) objectives. This capability helps organizations maintain control over their total cost of ownership, ensuring that financial resources are allocated efficiently. Additionally, field teams benefit from real-time mobile access to essential information, including asset history, technical documentation, and Geographic Information System (GIS) mapping. This accessibility empowers teams to make informed decisions on-site, enhancing operational efficiency. The software also supports advanced technologies such as 2D Computer-Aided Design (CAD) and 3D digital twins, providing a spatially aware asset management experience. This integration allows users to visualize assets in a more interactive manner, facilitating better planning and execution of maintenance tasks. Furthermore, Attune EAM features an API-first architecture, ensuring seamless integration into existing IT ecosystems. The multi-tenant cloud delivery model supports continuous updates and scalability across complex, multi-site operations, making it a robust solution for organizations looking to optimize their asset management strategies. **Average Rating:** 4.3/5.0 **Total Reviews:** 43 **User Satisfaction Scores:** - **Status:** 8.9/10 (Category avg: 8.2/10) - **Client Communications:** 7.5/10 (Category avg: 7.7/10) - **Use:** 8.3/10 (Category avg: 8.2/10) - **Ease of Use:** 8.2/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [Octave](https://www.g2.com/sellers/octave-9e5a428c-f303-4735-9417-dff1ef5736d4) - **Company Website:** https://www.octave.com/ - **HQ Location:** Madison, US - **LinkedIn® Page:** https://www.linkedin.com/company/octaveintelligence/ (2,352 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Hospital & Health Care, Transportation/Trucking/Railroad - **Company Size:** 45% Mid-Market, 43% Enterprise #### Pros & Cons **Pros:** - Ease of Use (6 reviews) - Real-time Tracking (5 reviews) - Work Order Management (5 reviews) - Work Orders (5 reviews) - Asset Management (4 reviews) **Cons:** - Complexity (4 reviews) - Data Management Issues (3 reviews) - Challenges in Usage (2 reviews) - Complex Setup (2 reviews) - Confusion (2 reviews) ### 10. [L2L](https://www.g2.com/products/l2l/reviews) L2L is the Connected Manufacturing Operations Platform that eliminates downtime and increases productivity. Our platform delivers real-time guidance to frontline teams, unified control for operations leaders, and measurable insights for global executives. By digitizing frontline guidance and unifying system connectivity, we help manufacturers uncover, dispatch, and fix problems instantly, saving our customers over $5B annually in downtime costs. Why Manufacturers Choose L2L: - Fast Time to Value: Unlike legacy software that takes years to implement, our flexible approach delivers measurable impact in as little as 16 weeks. We provide a proven roadmap that allows you to start with maintenance stability and scale to total operational excellence. - By Manufacturers for Manufacturers: We don't just understand your challenges; we've lived them. L2L was built up from the shop floor and our team has decades of hands-on manufacturing experience. - Unified Shop Floor Execution: Stop chasing information across disparate systems. L2L unifies point systems like ERP, CMMS, MES, and more into one easy to use system for the frontline. Eliminate Blockers. Drive Productivity with L2L. **Average Rating:** 4.3/5.0 **Total Reviews:** 213 **User Satisfaction Scores:** - **Status:** 7.8/10 (Category avg: 8.2/10) - **Client Communications:** 6.0/10 (Category avg: 7.7/10) - **Use:** 7.8/10 (Category avg: 8.2/10) - **Ease of Use:** 8.6/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [L2L](https://www.g2.com/sellers/l2l) - **Company Website:** https://www.l2l.com - **Year Founded:** 2010 - **HQ Location:** Salt Lake City, US - **Twitter:** @Leading2Lean (348 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/l2l-manufacturingsoftware/ (167 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Manufacturing, Automotive - **Company Size:** 60% Mid-Market, 31% Enterprise #### Pros & Cons **Pros:** - Ease of Use (20 reviews) - Efficiency (9 reviews) - Efficiency Improvement (8 reviews) - Features (7 reviews) - Navigation Ease (7 reviews) **Cons:** - Complex Usability (12 reviews) - Confusing Interface (5 reviews) - Learning Curve (4 reviews) - Poor Interface Usability (4 reviews) - Poor Navigation (4 reviews) ### 11. [SAP Enterprise Portfolio and Project Management](https://www.g2.com/products/sap-enterprise-portfolio-and-project-management/reviews) SAP EAM is a software that manage the entire asset lifecycle with real-time visibility into asset performance and powerful analytics, its easier to optimize asset usage, shrink costs, better manage capital expenditures, and ultimately maximize your return on assets (ROA) including fixed property, plant, and equipment **Average Rating:** 3.3/5.0 **Total Reviews:** 16 **User Satisfaction Scores:** - **Status:** 7.5/10 (Category avg: 8.2/10) - **Client Communications:** 8.3/10 (Category avg: 7.7/10) - **Use:** 8.3/10 (Category avg: 8.2/10) - **Ease of Use:** 6.7/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [SAP](https://www.g2.com/sellers/sap) - **Year Founded:** 1972 - **HQ Location:** Walldorf - **Twitter:** @SAP (297,227 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sap/ (141,341 employees on LinkedIn®) - **Ownership:** NYSE:SAP **Reviewer Demographics:** - **Company Size:** 88% Enterprise, 12% Mid-Market ### 12. [UpKeep](https://www.g2.com/products/upkeep/reviews) UpKeep is an Asset Operations Management solution that helps maintenance, reliability, and operations teams efficiently manage the day-to-day maintenance life cycle, optimize asset utilization, and gain insights into real-time performance data. Mobile-first and designed for a dispersed workforce, UpKeep gives maintenance teams one place to manage inventory, work orders, and budgets while giving technicians convenient and immediate self-help where they work. Reliability teams use UpKeep for asset performance management to measure and optimize long-term efficiency of their assets over the assets’ lifetime. Operations teams use real-time performance monitoring to understand critical business metrics through remote condition monitoring using sensors and UpKeep’s Edge platform. Over 3,000 leading companies including Rehrig Pacific, Orangetheory, NatGas, and Constellation Brands use UpKeep to bring together disparate data to empower every technician to be their most productive, wherever they are. Founded in 2017, UpKeep is backed by $49M in funding from leading investors including YCombinator, Battery Ventures, Insight Partners, and Emergence Capital. Learn more at upkeep.com **Average Rating:** 4.5/5.0 **Total Reviews:** 1,091 **User Satisfaction Scores:** - **Status:** 8.6/10 (Category avg: 8.2/10) - **Client Communications:** 8.1/10 (Category avg: 7.7/10) - **Use:** 8.6/10 (Category avg: 8.2/10) - **Ease of Use:** 9.0/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [UpKeep](https://www.g2.com/sellers/upkeep) - **Company Website:** https://www.upkeep.com/ - **Year Founded:** 2014 - **HQ Location:** Los Angeles, CA - **Twitter:** @OnUpKeep (4,560 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/on-upkeep/ (162 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Maintenance Manager, Facilities Manager - **Top Industries:** Facilities Services, Hospitality - **Company Size:** 50% Mid-Market, 44% Small-Business #### Pros & Cons **Pros:** - Ease of Use (101 reviews) - Work Orders (46 reviews) - Intuitive (32 reviews) - Customer Support (31 reviews) - Efficiency (29 reviews) **Cons:** - Work Order Issues (25 reviews) - Missing Features (17 reviews) - Slow Performance (13 reviews) - Software Bugs (12 reviews) - Learning Curve (11 reviews) ### 13. [Fracttal One](https://www.g2.com/products/fracttal-one/reviews) 🥇 𝗧𝗵𝗲 𝗮𝗹𝗹-𝗶𝗻-𝗼𝗻𝗲 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻 𝗳𝗼𝗿 𝘆𝗼𝘂𝗿 𝗺𝗮𝗶𝗻𝘁𝗲𝗻𝗮𝗻𝗰𝗲 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁⁣ We create a tailored solution to meet your challenges and needs by combining our Fracttal One software with AI, IoT, integrations, and automations — so you only pay for what you truly need.⁣ ⁣ 𝗧𝘂𝗿𝗻 𝗺𝗮𝗶𝗻𝘁𝗲𝗻𝗮𝗻𝗰𝗲 𝗶𝗻𝘁𝗼 𝗮 𝗰𝗼𝗺𝗽𝗲𝘁𝗶𝘁𝗶𝘃𝗲 𝗮𝗱𝘃𝗮𝗻𝘁𝗮𝗴𝗲:⁣ 🔹 Centralize information to improve collaboration across departments and third parties⁣ 🔹 Seamlessly integrate with your current business systems: ERP, MES, BMS, SCADA, and more⁣ 🔹 Digitize your data to ensure full traceability⁣ 🔹 Anticipate failures and extend the lifespan of your assets⁣ 🔹 Manage multiple locations, warehouses, and equipment from one place⁣ 🔹 Track KPIs and team performance in real time⁣ 🔹 Automate task scheduling and preventive alerts⁣ ⁣ ✅ Boost your company’s overall productivity and stay ahead of the competition⁣ ⁣ 𝘄𝗵𝗼 𝘂𝘀𝗲𝘀 𝗙𝗿𝗮𝗰𝘁𝘁𝗮𝗹 𝗢𝗻𝗲?⁣ Fracttal is designed for companies across a wide range of industries, including manufacturing, services, facility management, mining, transportation, hospitality, technology, education, healthcare, and energy **Average Rating:** 4.6/5.0 **Total Reviews:** 534 **User Satisfaction Scores:** - **Status:** 8.8/10 (Category avg: 8.2/10) - **Client Communications:** 8.5/10 (Category avg: 7.7/10) - **Use:** 8.6/10 (Category avg: 8.2/10) - **Ease of Use:** 8.9/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [Fracttal](https://www.g2.com/sellers/fracttal) - **Year Founded:** 2015 - **HQ Location:** Madrid, Comunidad de Madrid - **Twitter:** @FracttalApp (37 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3749275/ (233 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Supervisor de mantenimiento, Coordinador de mantenimiento - **Top Industries:** Mechanical or Industrial Engineering, Facilities Services - **Company Size:** 43% Small-Business, 43% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (7 reviews) - Data Management (5 reviews) - Efficiency (4 reviews) - Maintenance Management (4 reviews) - Task Management (4 reviews) **Cons:** - Asset Management (3 reviews) - Complexity (3 reviews) - Complex Setup (3 reviews) - Difficult Setup (3 reviews) - Feature Limitations (3 reviews) ### 14. [IFS Cloud](https://www.g2.com/products/ifs-cloud/reviews) IFS Cloud is a fully composable AI-powered platform designed to provide businesses with the flexibility and adaptability necessary to meet their specific requirements and navigate ongoing business evolution. This comprehensive solution encompasses a wide range of functionalities, including Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Supply Chain Management (SCM), Information Technology Service Management (ITSM), Asset Investment Planning (AIP), and Field Service Management (FSM). By integrating advanced technologies such as artificial intelligence, machine learning, and real-time data analytics, IFS Cloud empowers organizations to make informed strategic decisions and excel at their critical operational moments. Targeted primarily at businesses that manufacture goods, maintain complex assets, and manage service-oriented operations, IFS Cloud addresses the unique challenges faced by these industries. The platform is particularly beneficial for organizations looking to enhance productivity, efficiency, and sustainability through the transformative power of Industrial AI™. By leveraging real-time insights and predictive analytics, users can optimize their operations, streamline processes, and improve service delivery, ultimately leading to better customer satisfaction and business outcomes. Key features of IFS Cloud include its modular architecture, which allows organizations to customize their solutions based on specific needs and growth trajectories. This composable nature ensures that businesses can adapt their systems as they evolve, integrating new functionalities without the need for extensive overhauls. Furthermore, the platform’s AI capabilities enable predictive maintenance and intelligent resource allocation, which can significantly reduce downtime and operational costs. The seamless integration of various management functions into a single platform also facilitates better collaboration across departments, enhancing overall organizational efficiency. The platform’s commitment to customer-centricity is rooted in IFS's history, which began in 1983 when the founders prioritized customer needs above all else. This foundational value continues to drive IFS as it has grown into a global leader with a workforce of over 7,000 employees across 80 countries. Recognized for its agility and trustworthiness, IFS is often recommended as a top supplier in its sector, reflecting its dedication to delivering value and supporting strategic transformations for its clients. Through IFS Cloud, businesses can harness the full potential of their operations, ensuring they remain competitive in an ever-evolving market landscape. **Average Rating:** 4.0/5.0 **Total Reviews:** 267 **User Satisfaction Scores:** - **Status:** 8.1/10 (Category avg: 8.2/10) - **Client Communications:** 7.5/10 (Category avg: 7.7/10) - **Use:** 7.4/10 (Category avg: 8.2/10) - **Ease of Use:** 7.6/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [IFS](https://www.g2.com/sellers/ifs) - **Company Website:** https://www.ifs.com/ - **Year Founded:** 1983 - **HQ Location:** Linkoping , Sweden - **Twitter:** @ifs (17,952 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/164301/ (9,278 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Automotive, Oil & Energy - **Company Size:** 64% Mid-Market, 31% Enterprise #### Pros & Cons **Pros:** - Ease of Use (9 reviews) - Functionality (8 reviews) - Flexibility (7 reviews) - User-Friendly (7 reviews) - Easy Access (6 reviews) **Cons:** - Improvement Needed (10 reviews) - Poor Customer Support (8 reviews) - Complex Setup (6 reviews) - Missing Features (6 reviews) - Poor Support (6 reviews) ## Parent Category [Asset Management Software](https://www.g2.com/categories/asset-management) ## Related Categories - [Facility Management Software](https://www.g2.com/categories/facility-management) - [CMMS Software](https://www.g2.com/categories/cmms) - [Asset Tracking Software](https://www.g2.com/categories/asset-tracking) --- ## Buyer Guide ### What You Should Know About Enterprise Asset Management Software ### What is enterprise asset management (EAM) software? Enterprise asset management (EAM) software helps users track assets across their entire lifecycle, from installation to disposition. Compared to [computerized maintenance management systems (CMMS)](https://www.g2.com/categories/cmms), which focus on small and mid-market businesses, EAM software is beneficial mainly for large enterprises that manage various assets by providing detailed tools to track costs, optimize performance, and manage asset resources. In this sense, EAM systems are more dynamic and offer more business functionality than a CMMS.  EAM tools take asset management a step further by covering maintenance and handling other business functions such as procurement, inventory management, and field service management. In this regard, large businesses looking for software to help them manage a wide array of assets and handle multiple business functions should be looking to use EAM software. EAM solutions will offer businesses a more holistic view of company assets and a better sense of their performance. #### **What does EAM stand for?** EAM stands for enterprise asset management, meaning this software benefits large companies in asset-intensive industries. ### Types of enterprise asset management tools EAM solution types vary depending on how the product is sold and implemented, its features, and the software's delivery model. #### **Standalone EAM or part of another product** While most EAM software products are sold and used as standalone solutions, some [enterprise resource planning (ERP) systems](https://www.g2.com/categories/erp-systems) include advanced EAM modules. #### **Industry-specific EAM** EAM usually focuses on manufacturing, but some alternatives provide functionality for other industries. A few examples are [oil and gas asset management software](https://www.g2.com/categories/oil-and-gas-asset-management) and [aviation MRO software](https://www.g2.com/categories/aviation-mro). #### **Delivery model** Most EAM software companies adopted the cloud delivery model, also known as software-as-a-service (SaaS), but some solutions can still be implemented on-premises.  ### What are the common features of enterprise asset management solutions? The following are some core features within EAM software that can help users manage all stages of an asset lifecycle: **Asset definition:** One of the core functions that separates EAM software from similar software is asset hierarchy. An asset hierarchy allows businesses to keep track of the history and features of any given asset. An asset hierarchy will often be broken down to show what the asset does, its location, and what parts are within that asset. An example would be an air conditioning unit installed on a specific date in a particular office containing a motor, freon, and an electric harness. While this is an essential asset hierarchy, it gives a sense of how visualizing the history and parts of an asset would provide a maintenance team with a better understanding of the location of assets and when, where, and how to schedule maintenance checkups. **Asset tracking:** Companies using fixed assets must strictly know which equipment is used, where, and how. This functionality relies on asset information provided by equipment manufacturers and the asset hierarchy mentioned above. Tracking numerous fixed assets across multiple locations depends on geographic information systems (GIS) and radio-frequency identification (RFID). **Inventory:** Inventory management features help users track spare parts and accessories required for repairs and other maintenance operations. Managers also use inventory management to estimate future demand for spare parts and plan maintenance operations based on stock availability.  **Depreciation:** Fixed assets lose their value over time, and companies need to identify all of their assets' accounting value. While EAM does not include accounting features, it provides the information required to calculate asset value at any moment. Tracking the value of assets helps companies identify their return on investment (ROI), also known as return on assets (ROA).  **Maintenance:** EAM tools allow businesses to track projects and work orders that involve the installation and maintenance of assets. Suppose a company is constructing an entirely new facility containing hundreds of assets. In that case, a project management dashboard can monitor the estimated time of completion of work orders, who is in charge of which assets, and compare the estimated and actual costs of the facility.  **Field service:** Many workers who deal with managing assets are often in the field and working on the go. EAM systems allow these users to monitor and manage assets from their mobile devices while in the field. Within the mobile application, users can make work orders, monitor inventory, and record asset performance. **Monitoring:** Condition monitoring allows businesses to monitor an asset's condition by installing sensors into a system or physical location. The sensors streamline data on an asset and alert when an asset needs to be replaced or repaired. This helps with continuous preventive maintenance, reducing the likelihood that an asset will fail to function correctly. **Contract and warranty:** Fixed assets usually come with a warranty which allows companies to get equipment repaired or replaced at a low cost or for free. Warranties are generally included in the sales contract for the asset acquisitions. Contract management also helps companies when they outsource maintenance operations and need to define service-level agreements clearly.  **Analytics:** With business intelligence features, users can get real-time reports on how assets perform to determine if a particular asset is underutilized or is no longer useful. Users can get information on average asset downtime, uptime, mean time between asset failures, and asset depreciation. Asset analytics allow businesses to see which assets are efficient and which ones are at risk. **Integration: ** Since companies implementing EAM also use other types of software, such as ERP and accounting, it is critical to integrate all of these systems. Integration with EHS is also essential because companies need to ensure that each asset is up to code with safety, health, and environmental regulations.  ### What are the benefits of using enterprise asset management systems? The main benefits of EAM systems are: **Centralize asset data:** EAM software serves as a central hub for all departments within an organization to quickly find information on how assets are performing. For companies that manage many assets across multiple locations, this kind of visibility is paramount to understanding the performance and status of assets in the field. Accurate asset data also helps with maintenance planning by assisting managers in allocating the right tools for each operation, such as installation or repairs. **Monitor assets:** EAM reduces administrative burden by monitoring all assets digitally, eliminating data entry errors, and optimizing maintenance activities. Asset monitoring is critical for companies that use equipment and tools in multiple locations, such as production facilities, warehouses, retail stores, and distribution centers. Monitoring also refers to tracking how assets are being used, not only where they are located. Businesses should limit improper use of assets, which can damage equipment, disrupt operations, and cause accidents.  **Reduce costs:** EAM software systems help companies reduce costs by extending the life of company assets through maintenance. It can also eliminate wasteful spending by identifying which assets are not efficient and helpful. Managers are always looking to improve their ROA, which measures how profitable a company is relative to its total assets and how efficiently it leverages those assets to generate earnings. EAM helps companies improve their ROA by providing ways to optimize each step of the asset lifecycle. ### Who uses enterprise asset management applications? EAM helps companies from asset-intensive industries, such as manufacturing, utilities, or transportation. These companies may also outsource maintenance operations related to some asset lifecycle management stages, such as installation or disposition. **Asset managers:** Maintenance managers use EAM apps to monitor asset performance, plan, and schedule maintenance tasks, allocate resources to work orders, and identify opportunities to optimize the performance of the company's equipment. **Maintenance teams:** Maintenance team members use EAM tools to access work orders, instructions, and documentation on how to perform their work, such as inspections and repairs. Field service technicians require a mobile version of the EAM software to access the solution while traveling. **Production managers:** Manufacturing operations rely significantly on the uptime of the assets used in production. Production managers use the EAM software suite for production planning and to allocate equipment to various procedures and workstations. It is, therefore, crucial for them to know what assets are available and which ones are the most reliable. **Accountants:** Complex equipment can be costly to purchase, implement, and maintain, and these costs can impact the profitability of a company. Therefore, it is essential for accountants to accurately estimate asset costs based on EAM systems' data, such as purchasing prices or parts and labor costs related to maintenance. ### What are the alternatives to EAM software? Alternatives to EAM software that can replace this type of software, either partially or completely, include: [Asset performance management software](https://www.g2.com/categories/asset-performance-management) **:** This type of software does not include standard features for asset tracking and maintenance but focuses on functionality to optimize asset performance. Asset optimization identifies opportunities for improving asset utilization and helps managers with decision-making. For example, capital projects like building an industrial facility require complex equipment like cranes, whose performance is critical to the project's success. [CMMS software](https://www.g2.com/categories/cmms): CMMS software is a scaled-down version of EAM that focuses on small and medium businesses (SMBs) rather than enterprise buyers. Both are considered asset management systems, but CMMS usually does not include features for predictive maintenance or tracking of complex assets such as linear assets (power lines, roads, and rail tracks). [Facility management software](https://www.g2.com/categories/facility-management): Facility managers need to track multiple types of assets, such as conveyor systems, storage units, racks, or lifting equipment like forklifts. EAM systems don't always provide the features for all these types of assets and may not always be the best choice for supply chain companies or retail facilities. ### Software related to EAM solutions Related solutions that can be used together with EAM software include: [ERP systems](https://www.g2.com/categories/erp-systems) **:** While EAM systems are focused on managing physical assets, ERP systems are best suited for managing finances and operations. When the two are integrated, ERP software can provide a better sense of how asset management impacts a business's bottom line. Manufacturers use ERP and EAM to allocate fixed assets to production activities and monitor their effectiveness.  [GIS software](https://www.g2.com/categories/gis) **:** A significant part of managing assets is understanding their connection to location. Integrating GIS with EAM software allows businesses to track where assets are located and moving in the field. If a field manager needs to move an asset from one location to another, GIS can help find that asset and monitor its movement. [Quality management (QMS)](https://www.g2.com/categories/quality-management-qms) **:** The quality of the products manufactured by a company is directly related to the performance of its equipment, especially in highly regulated industries such as food and beverage. Industrial mixers and blenders need to be cleaned and retrofitted regularly to prevent food recalls and to put consumers at risk. Other than quality standards such as ISO 9000, manufacturers need to comply with standards for asset management such as ISO 55000.  [Environmental health and safety software](https://www.g2.com/categories/environmental-health-and-safety) **:** Environmental health and safety (EHS) software improves health and safety practices by conducting routine safety inspections on assets. Malfunctioning equipment can harm the environment and cause accidents that jeopardize employee safety and public health. Even when functioning with specifications, some types of equipment can harm the environment because they emit pollutants such as benzene. ### Challenges with EAM tools EAM software solutions can come with their own set of challenges.  **Migrating from legacy systems:** Adopting an EAM system can be a challenge for companies using a decades-old inventory management system. For companies familiar with a different system, it will be essential to create strategies to optimize the new system and use it to its full potential. Companies should be aware that implementing an EAM system will take a good amount of training time. **The complexity of the software:** EAM can be challenging to implement and maintain, primarily when used to track and manage hundreds or thousands of assets across multiple locations. Besides the sheer volume of asset data, EAM also tracks documents like technical specifications and warranties, maintenance work orders, spare parts inventory and procurement, and asset movements.  ### Which companies should buy EAM products? EAM helps companies from asset-intensive industries, such as manufacturing, utilities, or transportation. These companies may also outsource maintenance operations related to some stages of the asset lifecycle management, such as installation or disposition. **Manufacturers:** Manufacturers often deal with audits and inspections to ensure their products are up to code; EAM software enables manufacturers to streamline and prioritize audit activities. When an audit comes around, the EAM software will display a list of what assets need to be audited and how to audit them. This will reduce the amount of time spent on each audit, freeing up more time for manufacturers. **Utilities and energy managers:** Many utilities managers must continue to prioritize environmental concerns. With EAM software, energy consumption can be monitored regularly, ensuring that no energy is wasted. Furthermore, EAM systems can help utility managers improve sustainability while simultaneously enhancing equipment, facility, and vehicle management. **Maintenance services providers:** Companies that provide maintenance services may not own fixed assets but could use EAM software to track their customers' equipment and plan and schedule operations.  ### How to choose the best enterprise asset management software #### Requirements Gathering (RFI/RFP) for Enterprise Asset Management (EAM) Software EAM requirements can include standard asset management features like asset tracking and work orders and industry-specific criteria such as compliance with standards and regulations for safety and environmental protection. Technical requirements include the delivery model (cloud or on-premises), mobile versions of the software, or integration with other systems such as ERP. #### Compare Enterprise Asset Management (EAM) Software Products ##### **Create a long list** A long list should include all EAM products with the core features for enterprise-level maintenance. CMMS systems should not be included, except when they offer advanced versions that include components similar to EAM. When buyers also need to replace ERP systems, the EAM long list can consist of ERP software with advanced maintenance functionality. ##### **Create a short list** Buyers can use criteria to eliminate products from the long list to generate a shortlist. Some examples include functionality that is not common to all EAM systems, such as linear assets or predictive maintenance. Integration with ERP and accounting systems is another criterion that buyers can use to create a shortlist. Also, global companies need multilingual and multicurrency support and the ability to share asset data across multiple business units. Since regulatory compliance is critical in heavily regulated industries such as life sciences, EAM systems that do not support industry standards and regulations should not be included in the shortlist. ##### **Conduct demos** EAM demos should be based on scenarios that simulate real-life operations at each stage of the asset life cycle, from acquisition to obsolescence. Each scenario can focus on a type of persona's specific needs, such as maintenance managers, production planners, or accountants. For instance, accountants need to see how the system handles depreciation methods, while production managers are more interested in allocating equipment to workstations on the shop floor. The maintenance team would benefit more from seeing how the EAM generates and manages work orders. #### Selection of Enterprise Asset Management (EAM) Software ##### **Choose a selection team** The selection team usually includes asset managers, executives such as the company's CIO and CFO, and subject matter experts with extensive knowledge of industry-specific maintenance. Managers from other departments, such as production or procurement, can also be involved in their teams using the EAM software. ##### **Negotiation** The negotiation should focus on the strengths and weaknesses of each product and vendor. For instance, the ability of the vendor to customize the system or provide global support can be a deal breaker. ##### **Final decision** While the software's price is important, buyers should try to estimate the potential ROI of the EAM solution before making a decision.  ### How much does EAM software cost? It is important to estimate the real cost of the software, which includes software licenses, professional services, and the hardware and devices required to use it. #### Return on Investment (ROI) Positive ROI is achieved when the EAM software's benefits exceed its costs. While the costs are relatively easy to identify, the benefits aren't always straightforward. One apparent advantage of EAM is the decrease in the time spent maintaining assets. Benefits like increased asset performance or employee productivity are more challenging to evaluate, but even an estimate is preferable to not considering them. ### Implementation of Enterprise Asset Management (EAM) Software #### **How is EAM software implemented?** Due to its complexity, buyers usually require help from vendors or their partners to implement EAM. All parties need to create an implementation plan that clearly defines all project stages, deliverables, and deadlines. **Who is responsible for implementation?** Maintenance managers are responsible for the overall implementation, focusing on business processes, training, and configuration. External project managers and consultants often provide additional expertise and support. The company's IT department is in charge of the system's technical deployment. While cloud solutions can be deployed without IT help, programmers and database administrators must integrate EAM with other systems and manage user roles and access rights. **What does the implementation process look like for EAM tools?** The EAM implementation process should start with an inventory of all the company's assets, equipment, tools, and spare parts. This information is then imported into the new system so employees can use it when using EAM.  Asset data is also valuable during the implementation phase, when the EAM solution should be customized based on the buyer's specific needs. User training should also use actual asset data that users are familiar with. Go-live should only happen when the system is configured correctly, and the users are knowledgeable enough to use it efficiently.  **When should you implement EAM systems?** There is no perfect timing for implementing EAM, but it is preferable to avoid peaks in business activity when the implementation may be disrupted. If the buyers also replace other significant systems like ERP, it is preferable to synchronize the deployment of all the systems to streamline integration and data transfers.  Companies that own high-value assets may want to implement a new EAM system after closing their fiscal year. This is because accountants need to calculate asset value correctly to close the books, which means that the new EAM system will use up-to-date and accurate data. ### Enterprise asset management software trends #### **Predictive analytics** Predictive maintenance is a constantly evolving feature that EAM software tries to perfect. With advancements in artificial intelligence, asset management hopes to transform an organization's management approach from reactive to predictive. An EAM system could learn based on analysis and historical data, predicting when maintenance is necessary. For example, if an asset has been historically audited and monitored every 30 days, the EAM software would automatically alert maintenance managers. This reduces the need to schedule each maintenance checkup manually. #### **Industry 4.0** Automation is omnipresent in asset-intensive industries, and technologies like the Industrial Internet of Things (IoT) and artificial intelligence are being adopted at a fast pace. Robots and intelligent equipment are replacing old assets, and some companies already have fully automated facilities. Intelligent assets are much more efficient than fixed assets but require predictive maintenance and advanced expertise. Furthermore, industry 4.0 equipment relies on real-time data exchange, which requires IoT networks and sophisticated sensors.