# L2L Reviews
**Vendor:** L2L  
**Category:** [Connected Worker Platforms](https://www.g2.com/categories/connected-worker-platform)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 216
## About L2L
L2L is the Connected Manufacturing Operations Platform that eliminates downtime and increases productivity. Our platform delivers real-time guidance to frontline teams, unified control for operations leaders, and measurable insights for global executives. By digitizing frontline guidance and unifying system connectivity, we help manufacturers uncover, dispatch, and fix problems instantly, saving our customers over $5B annually in downtime costs. Why Manufacturers Choose L2L: - Fast Time to Value: Unlike legacy software that takes years to implement, our flexible approach delivers measurable impact in as little as 16 weeks. We provide a proven roadmap that allows you to start with maintenance stability and scale to total operational excellence. - By Manufacturers for Manufacturers: We don&#39;t just understand your challenges; we&#39;ve lived them. L2L was built up from the shop floor and our team has decades of hands-on manufacturing experience. - Unified Shop Floor Execution: Stop chasing information across disparate systems. L2L unifies point systems like ERP, CMMS, MES, and more into one easy to use system for the frontline. Eliminate Blockers. Drive Productivity with L2L.



## L2L Pros & Cons
**What users like:**

- Users highlight the **ease of use** of L2L, appreciating intuitive navigation and real-time operational visibility. (20 reviews)
- Users value the **efficiency** of L2L, enabling swift goal tracking and real-time feedback for better team alignment. (9 reviews)
- Users value the **efficiency improvements** offered by L2L, enhancing visibility and streamlining operations on production floors. (8 reviews)
- Users appreciate the **ease of use and flexibility** of L2L, capitalizing on its actionable insights and robust features. (7 reviews)
- Users appreciate the **navigation ease** of L2L, finding it user-friendly and adaptable for various tasks. (7 reviews)
- Users value the **efficient task management** features of L2L, allowing quick scheduling and easy tracking of activities. (7 reviews)
- Users appreciate the **user-friendly interface** of L2L, enhancing their efficiency and simplifying data management. (6 reviews)
- Intuitive (5 reviews)
- Manufacturing Integration (5 reviews)
- Real-time Monitoring (5 reviews)

**What users dislike:**

- Users find the **complex usability** of L2L challenging, noting a crowded interface and difficulties with reports. (12 reviews)
- Users find the **confusing interface** of L2L difficult to navigate, especially with crowded design and non-customizable icons. (5 reviews)
- Users find the **learning curve challenging** due to obscured fields and a crowded, unintuitive interface. (4 reviews)
- Users find the **poor interface usability** of L2L leads to a crowded, confusing experience, especially for new users. (4 reviews)
- Users struggle with **poor navigation** in L2L, finding the interface crowded and difficult to use, especially for beginners. (4 reviews)
- Users find the **cluttered interface** of L2L frustrating, making navigation and editing difficult at times. (4 reviews)
- Access Control (3 reviews)
- Clunky Interface (3 reviews)
- Complex Setup (3 reviews)
- Confusion (3 reviews)

## L2L Reviews
  ### 1. SG has been an absolute game changer for training and consistent quality on our production floor!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Margaret K. | Production Training Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2023

**What do you like best about L2L?**

The translation feature makes things easy for our learners who English is not their first language. Engineers can easily make guides in English and auto-translate into so many languages.

**What do you dislike about L2L?**

Our full facility now uses Swipe Guide, and we have never had better Quality and Production numbers!

**What problems is L2L solving and how is that benefiting you?**

Solving the big problem of outdated process documentation on the production floor. It's also saving our engineers a TON of time and leg work to pushing those updates to the floor.  It is also helping us eliminate some of the old "tribal mentality" where knowledge is all kept in a tenured employees head, running the risk of us losing the know how when they retire, pursue other employment, etc. It's benefiting us with better, faster, more consistent quality product going out the door every day.

  ### 2. Easy to Use, Keeps Our Plant Connected and Informed

**Rating:** 4.5/5.0 stars

**Reviewed by:** Desiree A. | Quality Auditor, Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2026

**What do you like best about L2L?**

The software is easy to use and it connects different areas within our plant, so we all know what is happening if further down in our process issues may arise in our department before it gets to us.

**What do you dislike about L2L?**

I think the app is cluttered and on certain instances dispatches are created instantly from a simple missed key instead of once my checklist is saved.

**What problems is L2L solving and how is that benefiting you?**

It brings several departments within our plant together and helps us work better as a team. It allows us to get information out to a lot more people within our organization who may not have access to email.

**Official Response from Robin Lis:**

> Hi Desiree,

Thanks for sharing your kind thoughts about L2L! We're so glad to hear that L2L is helping keep your plant connected and improving communication/issue resolution. 

I've noted your feedback on the app and am passing the feedback along! Our user community is a great resource if you'd ever like to chat directly with our experts and other L2L users about upcoming features, use cases, and more: https://support.leading2lean.com/hc/en-us/community/topics

Thanks for your review!

  ### 3. Powerful CMMS with Room for Improvement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tony M. | Maintenance Team Leader, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2026

**What do you like best about L2L?**

I like L2L for its constant evolution and the insights it offers. I appreciate the insights that allow me to use AI to get specific data quickly.

**What do you dislike about L2L?**

The Work Order Page, Work Order Request Page, and Gantt Chart are outdated compared to the actual capability of the system. Their functionality is not user-friendly, and the visual appearance is not great. Additionally, it takes a while to get known issues fixed, which is frustrating when something that was supposed to work from the beginning doesn't.

**What problems is L2L solving and how is that benefiting you?**

I use L2L for data tracking, RCA, time tracking, visual identification, and storing and accessing documents.

  ### 4. Good use of displaying information, would like to see documentation around ekanban Setup

**Rating:** 2.5/5.0 stars

**Reviewed by:** Dan B. | Test Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2025

**What do you like best about L2L?**

What I like best about L2L is how seamlessly it connects operations and empowers teams with real-time visibility. The machine dashboard is incredibly intuitive—it gives a clear snapshot of performance, downtime, and efficiency at a glance. I also really appreciate the dispatch information; it keeps everyone aligned and responsive, making it easy to prioritize tasks and stay on top of what's happening across the floor.

**What do you dislike about L2L?**

What I find most challenging about L2L is accessing clear guidance on setting up and using e-kanban. The information feels a bit scattered, which makes it tough to get started confidently. I also think their API documentation could benefit from a refresh—especially with more beginner-friendly sample code. That would go a long way in helping new users integrate and build with ease.

**What problems is L2L solving and how is that benefiting you?**

L2L is an information hub for me, it takes away the guesswork and helps visualize recurring problems which helps me solve problems quicker

**Official Response from Robin Lis:**

> Hi Dan,

Thanks for sharing your feedback on L2L! We're happy to hear you're finding benefit from the machine dashboard and dispatch information, especially with regards to efficiency and prioritization.

I've passed your feedback to our product team around e-kanban and API documentation. The team is digging in here, and really appreciates you sharing these insights. If you have additional feedback, please feel free to reach out to our support team so we can work to better L2L for you and other customers! https://support.leading2lean.com/hc/en-us/requests/new This way, we can keep you updated as we make any updates around this feedback.

Again, thank you so much for the feedback! We really appreciate it.

  ### 5. Efficient, User-Friendly Solution for Maintenance Tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kyle N. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 01, 2026

**What do you like best about L2L?**

I find L2L easy to use. The scheduling feature is great for managing my PM's, and the operator portals are useful for viewing line efficiency. It's an all-in-one solution for tracking production histories, breakdowns, and more. I don't usually have much issue with the system.

**What do you dislike about L2L?**

I like this system a lot. I can't think of anything I don't like.

**What problems is L2L solving and how is that benefiting you?**

L2L helps with parts, line efficiency, and maintenance tracking. It tracks production, PMs, and parts inventory, making it an all-in-one solution. The easy scheduling and operator portals improve lines efficiency.

**Official Response from Robin Lis:**

> Hi Kyle,

Thanks for sharing your kind thoughts about L2L! We're so glad to hear that the L2L platform has become an all-in-one solution for you and your team, especially for your maintenance and production teams.

Our user community is a great resource if you'd ever like to chat directly with our experts and other L2L users about upcoming features, use cases, and more: https://support.leading2lean.com/hc/en-us/community/topics

Thanks for your review!

  ### 6. Effortless Quality Checks with Easy Data Handling

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tracy H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2026

**What do you like best about L2L?**

I find L2L easy to operate, which makes my tasks more manageable. I like that it holds a ton of data, aiding in thorough quality checks. I appreciate how you can look up what lines are running and see if they are running red or green, which helps track operations effectively.

**What do you dislike about L2L?**

I don't like having to log in every time to authenticate every check even though I'm already logged in, just leave it at that.

**What problems is L2L solving and how is that benefiting you?**

L2L helps me find data from HFIs and pictures of defects easily. It's easy to operate, holds a ton of data, and lets me see which lines are running and their status.

**Official Response from Robin Lis:**

> Hi Tracy,

Thanks for sharing your kind thoughts about L2L! We're so glad to you're finding value from the platform and that the data is helping to track operations and improve. 

I've noted your feedback for our Product Team. Our user community is a great resource if you'd ever like to chat directly with our experts and other L2L users about upcoming features, use cases, and more: https://support.leading2lean.com/hc/en-us/community/topics

Thanks for your review!

  ### 7. Dispatches Made Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mindy C. | Quality Tech II, Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2026

**What do you like best about L2L?**

The software is easy to use and connects us all in our department as well as the whole plant.

**What do you dislike about L2L?**

I think Cluttered and non-intuitive, dispatches are creative without being able to finish it first. Like a miss key is punch in.

**What problems is L2L solving and how is that benefiting you?**

I'm Quality so L2L is helpful for when we are changing over product or needing to do our checks efficiently.

**Official Response from Robin Lis:**

> Hi Mindy,

Thanks for sharing your kind thoughts about L2L! We're so glad to hear that L2L easy to use and keeps you all connected.

I've noted your feedback and passed it along to our Product Team! Our user community is a great resource if you'd ever like to chat directly with our experts and other L2L users about upcoming features, use cases, and more: https://support.leading2lean.com/hc/en-us/community/topics

Thanks for your review!

  ### 8. L2L Smart Manufacturing Usage in Daily Life

**Rating:** 5.0/5.0 stars

**Reviewed by:** KADIR T. | Autoliv Europe Seatbelt Senior Maintenance &amp; Industrial Engineering Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** June 16, 2023

**What do you like best about L2L?**

AI implementation for breakdown analyse is very usefull for me.

**What do you dislike about L2L?**

We need spare part warranty follow up to see if we can be in contact with supplier to change parts under warranty conditions

**What problems is L2L solving and how is that benefiting you?**

We plan all our need in L2L Platform and watch how it's performed by the workers, Maintenance team in real life. We collect datas and attack the problems and making root cause analyse easily how we can improve

**Official Response from Robin Lis:**

> Hi Kadir,

Thanks for sharing your kind thoughts about L2L! We're so glad to hear you've been enjoying L2L's AI for breakdown analysis.

We recently released an update to Spares warranty tracking! I am going to link a support article that may be of value: https://support.leading2lean.com/hc/en-us/articles/39497512698637-Spares-Parts-Warranty 

Please feel free to reach out with more specific details if you have additional feedback. 

Our user community is a great resource if you'd ever like to chat directly with our experts and other L2L users about upcoming features, use cases, and more: https://support.leading2lean.com/hc/en-us/community/topics

Thanks for your review!

  ### 9. Intuitive Interface and Useful Admin Features in L2L

**Rating:** 5.0/5.0 stars

**Reviewed by:** Timothy Z. | Information Technology Intern, Enterprise (> 1000 emp.)

**Reviewed Date:** October 15, 2025

**What do you like best about L2L?**

L2L is very intuitive to use, especially when it comes to using things like filters to search through dispatches, or using its APIs. Also, from an Admin perspective, being able to change password policies locally is extremely useful.

**What do you dislike about L2L?**

Certain icons are not customizable, meaning for some dropdown tabs it can get confusing as to what you are searching for.

**What problems is L2L solving and how is that benefiting you?**

L2L is solving the issue of tracking our production lines including downtime and production numbers. Through this, they track our dispatches and the mechanics/engineers assigned to them. For us, this means having an easier and central way to track and solve machine downtime in our plant. This is a critical system in our MES environment to keep our production floor running.

**Official Response from Robin Lis:**

> Hi Timothy,

Thanks for sharing your kind words about L2L. We're so glad to hear you're finding L2L intuitive and that it's helping your organization manage and track downtime. Additionally, I will share your feedback with our product team around icons. 

Our user community is a great resource if you'd ever like to chat directly with our experts and other L2L users about upcoming features, use cases, and more: https://support.leading2lean.com/hc/en-us/community/topics

Thanks again for your feedback! Cheers!

  ### 10. L2L Feedback, A data analyitics perspective

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** October 10, 2025

**What do you like best about L2L?**

I think that for the most part, The API is very well made and simple to use and understand. 

The customer service is excellent, Every time I have an issue they respond promptly and solve my issue promptly. The Operator Portal is very easy to use and shows a lot of important information

**What do you dislike about L2L?**

Some of the fields being obscured by default in the setup section is annoying. There are many properties of a machine or tooling that are only visible when you export the list to an excel file. I don't want to keep downloading excel files when I want to see info on a machine or too. Additionally, the API does not provide the ability to check if a user need training on the line that they are signed into. This info is displayed in operator portal so I know it is stored somewhere.

**What problems is L2L solving and how is that benefiting you?**

This is helping with machine maintenance and responding to issues during production. It also helps with documentation and preventative maintenance

**Official Response from Robin Lis:**

> Thanks for sharing your kind words about L2L! We love hearing how you're using it, and glad to hear your positive feedback on the Operator Portal. 

Additionally, I've noted your feedback around machine/tooling properties, and the API - I will pass this along to our product team.

Our user community is a great resource if you'd ever like to chat directly with our experts and other L2L users about upcoming features, use cases, and more: https://support.leading2lean.com/hc/en-us/community/topics


## L2L Discussions
  - [Where can I find SwipeGuide&#39;s FAQ?](https://www.g2.com/discussions/where-can-i-find-swipeguide-s-faq) - 1 comment, 1 upvote
  - [What is SwipeGuide used for?](https://www.g2.com/discussions/what-is-swipeguide-used-for) - 1 comment

- [View L2L pricing details and edition comparison](https://www.g2.com/products/l2l/reviews/l2l-review-5170073?section=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A05%3A19+-0500&secure%5Bsession_id%5D=7f0e0967-6e3a-4d35-bfcb-7a4265ba0db8&secure%5Btoken%5D=0c65e40848d43cbfeaee7cafdbe1647c9cf6aa82a83d980a4d41123559f01363&format=llm_user)
## L2L Integrations
  - [JD Edwards World](https://www.g2.com/products/jd-edwards-world/reviews)
  - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews)

## L2L Features
**Planning**
- Identify Demand
- Manage Resources
- Production Plans
- Optimization

**Workflow & Automation**
- Safety checks & inspections 
- Customizable Workflows
- Dynamic SOP Promotion
- Nonconformance Event Management
- Safety & Incident Logging / Compliance Reporting

**Data Management**
- Aggregation
- Data Models
- Propagation
- Data Collection
- Cleansing

**Asset Definition**
- Asset Register
- Relationships
- Costs
- Types

**Condition Monitoring**
- Predictive Inspection
- Monitoring
- Condition-Based Maintenance
- Asset Types
- IoT Monitoring

**Production Control - Manufacturing Execution System (MES)**
- Scheduling
- Dispatching
- Execution

**Scheduling**
- Production Schedules
- Deployment
- Monitoring

**Execution**
- Planning
- Scheduling
- Collaboration

**Analytics**
- KPIs
- Real Time
- Dashboards

**Asset Tracking**
- Status
- History

**Detection & Identification**
- Failure Detection
- Source Identification
- Proactive Alerts

**Production Monitoring - Manufacturing Execution System (MES)**
- Materials Movement
- Quality Control
- Operations Traceability

**Analytics & Reporting**
- Monitoring
- KPIs
- Customizable Analytics / BI Integration

**Inventory**
- Locations
- Spare Parts
- Valuation

**Analysis & Insights**
- Root Cause
- Recommendations
- Systemic Risks

**Data Collection and Analysis - Manufacturing Execution System (MES)**
- Performance Analysis
- Machine and equipment
- Document Control
- Collect Manufacturing Data

**Agentic AI -  Advanced Planning and Scheduling (APS)**
- Adaptive Learning

**Agentic AI -  Manufacturing Intelligence**
- Proactive Assistance

**Enterprise Management**
- Cross & Multi‑Site Governance
- Site Reporting and Analytics
- Cross‑Site Collaboration & Communication
- Multi-Device Scalability
- Role-Based Access Control (RBAC)

**Depreciation**
- Asset Value
- Decomissioning

**Integration - Manufacturing Execution System (MES)**
- Machine and equipment
- Manufacturing Software
- Internet of Things (IoT)

**Agentic AI -  Predictive Maintenance**
- Natural Language Interaction

**Knowledge Capture**
- Frontline Knowledge Capture & Sharing
- Content Versioning & SOP Updates
- Embedded Microlearning
- Offline Knowledge Access

**Maintenance**
- Inspections
- Planning
- Predictive
- Corrective
- Unplanned
- Optimization

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Image-to-Text

**Artificial Intelligence - Manufacturing Execution System (MES)**
- Predictive Analytics
- Real-time Monitoring
- Adaptive Planning

**Field Service **
- Planning
- Tracking

**Agentic AI - Manufacturing Execution System**
- Cross-system Integration

**Agentic AI**
- Actions & Autonomous Execution
- Real‑Time Translation & Transcription
- Predictive & Prescriptive AI

**Monitoring**
- Use
- Reliability
- Risk

**Contract & Warranty**
- Contracts
- Warranties
- SLAs

**Data & Integration**
- Open API & Extensibility
- ERP / MES / EAM Integration

**Analytics**
- Dashboards
- Performance
- Forecasting

**CMMS Platform Features**
- Work Order Management
- Preventative Maintenance (PM)
- Predictive Maintenance (PdM)
- Materials Management
- Equipment Breakdown Reports
- Approval Management
- Task Templates
- Compliance Auditing
- Vendor Management
- Reporting & Dashboards

**Integration**
- ERP
- CAD & PLM
- Accounting

**Agentic AI - Enterprise Asset Management (EAM)**
- Cross-system Integration

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