---
title: Octave Attune EAM Reviews
meta_title: 'Octave Attune EAM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 60 reviews by the users' company size, role or industry to
  find out how Octave Attune EAM works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 60
  scale: '5'
date_modified: '2026-07-19'
parent_category:
  name: Asset Management
  url: https://www.g2.com/categories/asset-management
---

# Octave Attune EAM Reviews
**Vendor:** Octave  
**Category:** [Enterprise Asset Management (EAM) Software](https://www.g2.com/categories/enterprise-asset-management-eam)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 60
## About Octave Attune EAM
Octave Attune EAM (formerly HxGN EAM) is an enterprise asset management solution designed to assist organizations that operate complex, capital-intensive environments. This software integrates various functions such as asset performance management, work order processing, materials handling, and procurement into a unified platform. By consolidating these critical operations, Attune EAM eliminates the need for teams to navigate through disparate systems, enabling them to achieve a comprehensive view of their asset management processes. Targeted primarily at industries such as manufacturing, energy, and transportation, Attune EAM offers specialized modules that address key operational needs, including risk management, auditability, and Environmental, Social, and Governance (ESG) tracking. This tailored approach ensures that organizations can effectively manage their assets while adhering to industry standards and regulatory requirements. The solution is particularly beneficial for teams looking to transition from reactive maintenance practices to more proactive strategies, allowing them to leverage real-time data and Internet of Things (IoT) integrations for condition-based and predictive maintenance. One of the standout features of Attune EAM is its capital investment planning tools, which link maintenance expenditures to long-term capital expenditure (capex) objectives. This capability helps organizations maintain control over their total cost of ownership, ensuring that financial resources are allocated efficiently. Additionally, field teams benefit from real-time mobile access to essential information, including asset history, technical documentation, and Geographic Information System (GIS) mapping. This accessibility empowers teams to make informed decisions on-site, enhancing operational efficiency. The software also supports advanced technologies such as 2D Computer-Aided Design (CAD) and 3D digital twins, providing a spatially aware asset management experience. This integration allows users to visualize assets in a more interactive manner, facilitating better planning and execution of maintenance tasks. Furthermore, Attune EAM features an API-first architecture, ensuring seamless integration into existing IT ecosystems. The multi-tenant cloud delivery model supports continuous updates and scalability across complex, multi-site operations, making it a robust solution for organizations looking to optimize their asset management strategies.



## Octave Attune EAM Pros & Cons
**What users like:**

- Users value the **ease of use** of Octave Attune EAM, enjoying effortless navigation and efficient organization of maintenance tasks. (6 reviews)
- Users value the **real-time tracking** abilities of Octave Attune EAM, enhancing organization and minimizing unexpected maintenance issues. (5 reviews)
- Users appreciate the **effective work order management** of HxGN EAM, enabling organized tracking and maintenance of assets. (5 reviews)
- Users value the **comprehensive tracking of work orders** , enhancing their understanding of asset performance and history. (5 reviews)
- Users appreciate the **robust asset tracking** capabilities of Octave Attune EAM, enhancing organization and preventive maintenance efficiency. (4 reviews)
- Data Management (4 reviews)
- Customizability (3 reviews)
- Users value the **flexible customization** of HxGN EAM, allowing adaptation to changing industry needs and integration with IoT. (3 reviews)
- Features (3 reviews)
- Maintenance Efficiency (3 reviews)

**What users dislike:**

- Users find the **initial configuration and transition** to Octave Attune EAM quite complex, impacting usability and efficiency. (4 reviews)
- Users face **data management issues** with Octave Attune EAM, struggling with overwhelming data organization and technical difficulties. (3 reviews)
- Users often face **complex initial configuration** challenges, alongside difficulties in identifying technical issues and offline limitations. (2 reviews)
- Users find the **complex setup** challenging, particularly when migrating from legacy systems and adapting to organizational changes. (2 reviews)
- Users find the **navigation and task scheduling confusing** , causing frustration when managing multiple assets in Octave Attune EAM. (2 reviews)
- Difficult Navigation (2 reviews)
- Users face **feature limitations** with HxGN EAM, struggling with complexity, unintuitive designs, and mobile offline restrictions. (2 reviews)
- Learning Curve (2 reviews)
- Users find the **UI outdated** and having difficulty accessing data from HxGN EAM, hoping for future improvements. (2 reviews)
- Users feel the **UI is outdated** , making data extraction challenging and hoping for future improvements. (2 reviews)

## Octave Attune EAM Reviews
  ### 1. Transforming Facilities

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom K. | Executive Director of Facilities Management, Higher Education, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2018

**What do you like best about Octave Attune EAM?**

Bentley University, located on 160 acres in Waltham, MA, comprises over 2,000,000 square feet across 54 buildings. The Facilities Management Department oversees the buildings and grounds with the goal of a well-maintained campus infrastructure and the highest quality service to its customers, notably the students, faculty, staff, and external clients. We have been an INFOR EAM user for over 14 years.  This software has given us the ability to transform our Facilities operations.

Originally, this department was mired in manual processing across all maintenance functions. The work order process was laborious. There was no equipment identification and PM procedures did not exist.  Managers would walk through buildings looking for problems and recorded them on a notepad. Facilities Management staff was receiving requests by phone, on a form, through an email, or on a note. The 25,000 work orders each year then required staff to perform the data entry step, which was regularly backlogged, as was the resulting work. Labor resources were being underutilized, not accountable and not being scheduled properly.  In a nut shell, the department was highly inefficient.

Since EAM was installed the work order process has advanced into a self-service procedure. Customers now log directly into the work order system using their unique Bentley ID. The system provides the client’s name, location, phone, email, and cost center. The client simply selects the problem from a defined list, and types additional comments or details. The request automatically loads into INFOR EAM. No one has to key in the 25,000 work requests, reducing data entry staff dramatically.  Clients can now view their work request status online, also reducing the call volume to Facilities.

Over the years, we have identified key assets, setting up PM’s and inspections on key components of an equipment.  Checklists are also available for our technicians as they perform their PM tasks. Technicians are processing work orders on Ipads.  Machine breakdowns have been reduced and emergency call-ins have gone down. We are now tracking our deferred maintenance and capital projects within the software. We even expanded into space planning using the Infor OpenCAD plugin. Now we are able to tie back our work orders and equipment to floor plans. OpenCAD also gives us insight to whether we are maximizing our space utilization capacity. The advanced reporting function in Infor allows us to customized various reports to track staff productivity and operational efficiency. We created our own reports to monitor time and costs spent on each work order which leads to better understanding of the true cost of serving our campus. Customized reports are written to specifically target various operational areas such as labor hours, department productivity, functions scheduling/close out, cleanable space. We use these reports to analyze cost allocation and appropriate staffing needs to address any inefficiencies in the process.

With the reduction in data entry and other noted tasks, the work has become more meaningful as productivity has soared. Professional pride and responsibility has risen as trades people directly enter information about their work, resulting in a 24% productivity increase.  INFOR EAM has given our department the tool it needed to become more efficient and has helped use become national recognized among higher ed facilities management groups.  


**What do you dislike about Octave Attune EAM?**

Have not found anything that the software can't do.

**Recommendations to others considering Octave Attune EAM:**

If you are looking for a Enterprise Asset System consider INFOR EAM.

**What problems is Octave Attune EAM solving and how is that benefiting you?**

Facilities maintenance and operations.

  ### 2. Customizable to fit your business process   

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chuck L. | Purchasing Manager- US South Operations, Paper & Forest Products, Enterprise (> 1000 emp.)

**Reviewed Date:** February 14, 2018

**What do you like best about Octave Attune EAM?**

Infor Eam is user friendly and can be customized to fit unique business processes efficiently.  No matter the size your asset structure and complexity of business process, this system is built to scale.  

**What do you dislike about Octave Attune EAM?**

With the latest relatively seamless update to version 11.3.2, Infor has addressed many of the relatively minor concerns with the previous version.  From an asset management, inventory, maintenance and purchasing standpoint, I've not used a better system.  

**What problems is Octave Attune EAM solving and how is that benefiting you?**

Mobile fleet asset costing- optimizing replacement 
Capital Spending decisions-when it's time to replace machinery
Maintenance wrench time improvements, planning and scheduling efficiencies
Inventory sizing- how much, and what inventory items should we have on hand
Purchasing process optimization- Lowering our cost to procure a product


  ### 3. Utility using EAM

**Rating:** 3.5/5.0 stars

**Reviewed by:** Dave S. | GIS Tech, Utilities, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2018

**What do you like best about Octave Attune EAM?**

You can write code to help fix most problems. Lots of 3rd party companies to help.

**What do you dislike about Octave Attune EAM?**

The user is in charge of watching their own user licenses usage. The system needs lots of hand holding to work efficiently.  Not sure if any of my enhancements every get acknowledged like other companies. 

**Recommendations to others considering Octave Attune EAM:**

Product does lots of the basic problems. But it does have room to grow compared to other ones. 

**What problems is Octave Attune EAM solving and how is that benefiting you?**

Work order management and warehouse inventory. Going paperless to be able to find problems and improvement areas. 

  ### 4. Infor EAM is an easy-to-use yet powerful asset management application.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Luis V. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2018

**What do you like best about Octave Attune EAM?**

The software provides an advanced, business specific array of modules that helps our company with asset management and maintenance activities. It's feature-rich and allows for flexible configurability, our end-users like the flexibility.

**What do you dislike about Octave Attune EAM?**

Reporting has been a challenge but once configured provide a powerful tool to help our business meet our specific needs.

**Recommendations to others considering Octave Attune EAM:**

Very powerful product, I highly recommend it.

**What problems is Octave Attune EAM solving and how is that benefiting you?**

We've been able to streamline the maintenance process to extend the longevity of
assets and improve productivity. 

  ### 5. Review of INFOR EAM

**Rating:** 4.0/5.0 stars

**Reviewed by:** Steve M. | Plant Manager, Chemicals, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2018

**What do you like best about Octave Attune EAM?**

Ease of navigation with the newest upgrades and purchase orders.  Much easier to generate PO's than through Infor XA.  Receiving PO's is a breeze.

**What do you dislike about Octave Attune EAM?**

Can reports are about average in the information required. 

**Recommendations to others considering Octave Attune EAM:**

Initial training was done onsite by Digital Thinker with several new users.  Everyone trained came away with acceptable knowledge being that none of them ever worked with it.  The latest upgrades offered a more user friendly environment by being able to switch between multiple tabs.  

**What problems is Octave Attune EAM solving and how is that benefiting you?**

Project management puts everything in one place.

  ### 6. Infor EAM User and System Adminstrator

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2018

**What do you like best about Octave Attune EAM?**

Ability to host calibration support, use task plans as revision controlled documents allowing for retirement of maintenance SOPs and ability to enforce 21CFR Part 11 electronic signature requirements.

**What do you dislike about Octave Attune EAM?**

Availability of system support tools such as import and upload utilities along with availability of utility use procedures. Infor's cessation of supporting concurrent licensing to only supporting named user licenses..

**Recommendations to others considering Octave Attune EAM:**

Dedicate resources to implementation.

**What problems is Octave Attune EAM solving and how is that benefiting you?**

Reduction in maintenance SOPs, reduction of hard copy filing systems for calibration data.

  ### 7. EAM is great data base for massive details

**Rating:** 4.5/5.0 stars

**Reviewed by:** Matt M. | Technology Services Analyst, Consumer Goods, Enterprise (> 1000 emp.)

**Reviewed Date:** December 30, 2017

**What do you like best about Octave Attune EAM?**

I like the ability to research and fine tune the search for work orders.

**What do you dislike about Octave Attune EAM?**

I don't like that sometimes the interface can be slow especially with searching

**What problems is Octave Attune EAM solving and how is that benefiting you?**

This is a great resource for tracking assets and also creating work orders for work projects.

  ### 8. satisfactory

**Rating:** 3.5/5.0 stars

**Reviewed by:** Alec H. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 10, 2018

**What do you like best about Octave Attune EAM?**

Working with digital thinker in EAM how simple they make training 

**What do you dislike about Octave Attune EAM?**

Infor's support is terrible. I have to allow on Digital Thinker to help us they do a terrific job

**What problems is Octave Attune EAM solving and how is that benefiting you?**

Purchasing and inventory control

  ### 9. Infor revie

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carol D. | RN, Enterprise (> 1000 emp.)

**Reviewed Date:** January 13, 2018

**What do you like best about Octave Attune EAM?**

Ease of login for multiple employee  software 

**What do you dislike about Octave Attune EAM?**

It’s pretty straight forward so there’s no problem 

**What problems is Octave Attune EAM solving and how is that benefiting you?**

Easy log in to check your time sheets education and performance software 

  ### 10. Not user friendly

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 27, 2017

**What do you like best about Octave Attune EAM?**

Broad base of traceable data  in a wide variety of activities and numberous employees. 

**What do you dislike about Octave Attune EAM?**

Very counterintuitive. Not user friendly. Rsther cunbersome on a wireless connection. 

**Recommendations to others considering Octave Attune EAM:**

I would explore all your options. If you don’t have a large number of employees, a simpler software package would probably serve you better. 

**What problems is Octave Attune EAM solving and how is that benefiting you?**

Tracking activity 


## Octave Attune EAM Discussions
  - [What is SAP Enterprise Asset Management?](https://www.g2.com/discussions/what-is-sap-enterprise-asset-management)
  - [What is the difference between EAM and CMMS?](https://www.g2.com/discussions/infor-eam-what-is-the-difference-between-eam-and-cmms)
  - [What is the difference between EAM and CMMS?](https://www.g2.com/discussions/what-is-the-difference-between-eam-and-cmms)
  - [What does Infor EAM do?](https://www.g2.com/discussions/what-does-infor-eam-do)
  - [What is Infor EAM?](https://www.g2.com/discussions/what-is-infor-eam)

- [View Octave Attune EAM pricing details and edition comparison](https://www.g2.com/products/octave-octave-attune-eam/reviews?page=2&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-07-19+11%3A49%3A05+-0500&secure%5Bsession_id%5D=81545cdc-320c-4e5a-b05c-ac78483bea66&secure%5Btoken%5D=5395c9b33097342f71ff640aae813f76381b5536af35ffa50e68e24e001b58f1&format=llm_user)
## Octave Attune EAM Integrations
  - [Databricks](https://www.g2.com/products/databricks/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft Power Apps](https://www.g2.com/products/microsoft-power-apps/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews)

## Octave Attune EAM Features
**Asset Definition**
- Asset Register - Asset Tracking
- Relationships - Asset Tracking
- Costs - Asset Tracking

**Monitoring**
- Use
- Reliability
- Risk

**Asset Definition**
- Asset Register
- Relationships
- Costs
- Types

**Multichannel inventory management**
- Warehouse Inventory Transfer
- Multichannel Inventory Syncing
- Multi-Warehouse Routing

**Asset Definition**
- Asset Register
- Asset Types
- Technical Specifications
- Geolocation

**Asset Tracking**
- Location - Asset Tracking
- Status - Asset Tracking
- History - Asset Tracking

**Analytics**
- Dashboards
- Performance
- Forecasting

**Asset Tracking**
- Location
- Status
- History

**3PL inventory management**
- Client management
- Marketplace connections
- 3PL inventory tracking

**Maintenance**
- Work Orders
- Preventive
- Inspections
- Asset Portfolio
- Change Management

**Inventory**
- Locations
- Spare Parts
- Valuation

**Inventory Management**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations

**Optimization**
- Compliance
- Modelling

**Agentic AI - Asset Tracking**
- Natural Language Interaction

**Agentic AI -  Asset Performance Management**
- Proactive Assistance
- Decision Making

**Depreciation**
- Methods
- Asset Value
- Taxes
- Decomissioning

**Analytics**
- Infrastructure KPIs
- Cost Analysis

**Maintenance**
- Inspections
- Planning
- Predictive
- Corrective
- Unplanned
- Optimization

**Agentic AI - Infrastructure Asset Management**
- Proactive Assistance

**Field Service **
- Planning
- Tracking
- Client Communications

**Monitoring**
- Use
- Reliability
- Risk

**Contract & Warranty**
- Contracts
- Warranties
- SLAs

**Analytics**
- Dashboards
- Performance
- Forecasting

**Inventory Management Platform Features**
- Centralized Inventory Database
- Inventory Level Dashboards
- Stock History Reporting
- Low Stock Notifications
- Bundles, Kits, & Variants
- Asset Tracking
- Inventory Forecasting
- eCommerce Integrations
- Accounting Integrations
- Data Exporting / Importing

**Integration**
- ERP
- CAD & PLM
- Accounting

**Agentic AI - Enterprise Asset Management (EAM)**
- Cross-system Integration

## Top Octave Attune EAM Alternatives
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