G2

Travis T.

Maintenance Manager

Mid-Market (51-1000 emp.)

10/20/2026

"Fiix: Intuitive CMMS, Strong Performance, and Reliable Support"

5/5

What do you like best about Fiix CMMS?

Having used multiple CMMS programs throughout my career, I can confidently say that Fiix has been the easiest to learn and use. Its intuitive layout makes navigating the system straightforward, allowing me to become familiar with its features quickly and use them effectively in my day-to-day work.

The system's performance has been great, and Fiix has integrated well into our facility's operations. It has provided a user-friendly platform that supports our maintenance processes without making the transition or day-to-day use unnecessarily complicated.

The support team is another major advantage. Whenever I have questions or need assistance, help is readily available, which makes learning the system and resolving issues much easier.

Fiix has allowed me to step into my role with confidence because of how quickly I was able to learn and become comfortable with the software. Its ease of use, strong performance, and reliable customer support have made it a valuable tool for managing our maintenance operations.

I'm also excited about the new AI features being rolled out. I believe these tools have the potential to take our maintenance program to the next level by improving efficiency and helping us get even more value out of the system. The potential return on investment (ROI) from Fiix's AI tools was a key factor in making the business case for my company's upgrade possible. Seeing the potential for measurable value beyond the core CMMS functionality makes Fiix an investment I'm excited about moving forward. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

Overall, I have not come across any significant issues or aspects of Fiix that I dislike. Whenever I encounter a question, concern, or opportunity for improvement, the Fiix team is always available to provide assistance. They are receptive to feedback and take the time to understand user concerns and work toward improving the system.

One area I would like to see continue to develop is the expansion of AI capabilities and automation to help reduce manual tasks, improve maintenance planning, and make it easier to identify opportunities for improvement. As these features continue to roll out, I believe they will add even more value to the system and help facilities like ours operate more efficiently.

I appreciate that Fiix takes a proactive approach to customer support and continuous improvement. The team's willingness to listen to feedback and help find solutions gives me confidence in the system and its future development. Rather than having a list of complaints, I see opportunities for Fiix to continue building on an already strong platform. Review collected by and hosted on G2.com.

What problems is Fiix CMMS solving and how is that benefiting you?

Fiix has brought all aspects of our maintenance operations together into one easy-to-use system. From parts inventory and preventive maintenance (PMs) to tracking maintenance activities, having everything in one place has made it much easier to stay organized, monitor our work, and manage our maintenance program effectively.

The ability to build and maintain bills of materials (BOMs) within the system has also been critical to our success. Our technicians can more easily identify the parts they need for specific equipment, reducing the time spent searching for components and helping us get machines back up and running as quickly as possible.

The new AI features have been another exciting improvement. Being able to pull information, generate reports, and gather data to support better decision-making has been extremely valuable. These capabilities make it easier to turn our maintenance data into actionable information and identify opportunities to improve performance.

Ultimately, Fiix has helped us move away from managing separate pieces of our maintenance operation and toward a more connected, data-driven approach. Having the tools, information, and resources we need in one system has improved visibility across our maintenance team and helped us make better decisions to keep our equipment running efficiently. Review collected by and hosted on G2.com.