# Best Decision-Making Software for Small Business *By [Nana Serwah Nkrahene](https://research.g2.com/insights/author/nana-nkrahene)* Products classified in the overall Decision-Making category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Decision-Making to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Decision-Making category. In addition to qualifying for inclusion in the Decision-Making Software category, to qualify for inclusion in the Small Business Decision-Making Software category, a product must have at least 10 reviews left by a reviewer from a small business. --- **Sponsored** ### Zoho Projects Zoho Projects is a cloud based project management software with over 200,000 customers worldwide. It helps you plan your projects, and execute them with perfection. With Projects, you can assign tasks easily, communicate effectively with both your team and clients, be informed on all project updates, get detailed reports on work progress and deliver projects on time, everytime. With a ton of customization capabilities and features such as Gantt Charts, Blueprints and Time sheets, Zoho Projects is a full-fledged project management tool which caters to the business needs of companies of all sizes and industries. With a wide range of in-house and third-party integrations, Projects is one of the most integrated project management tools available and can be a perfect fit for your work ecosystem. [Visit company website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1994&secure%5Bdisplayable_resource_id%5D=14&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1071&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=5803&secure%5Bresource_id%5D=1994&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fdecision-making%2Fsmall-business&secure%5Btoken%5D=041b190f00e697d91ee1143906969aa62b80b07e64d6ffe50c83cbbed60274c1&secure%5Burl%5D=https%3A%2F%2Fwww.zoho.com%2Fprojects%2Flp%2Ffree-project-management.html%3Futm_source%3DG2%26utm_medium%3Dcpc%26utm_campaign%3DPM&secure%5Burl_type%5D=custom_url) --- ## Top-Rated Products (Ranked by G2 Score) ### 1. [Diligent Boards](https://www.g2.com/products/diligent-boards/reviews) Diligent Boards is the most comprehensive and secure board portal on the market, relied on by more than 700,000 directors and 25,000 organizations worldwide. It supports and enhances the full board cycle, from meeting prep and collaboration, through execution and follow-up. Effortlessly manage templatized and customizable committee evaluations, board books, voting materials and more. AI-powered capabilities and easy-to-use workflow automations ensure that leadership gets the most out of limited time. With 24/7/365 concierge customer support, Diligent Boards empowers the people, processes and technology that drive sterling governance **Average Rating:** 4.5/5.0 **Total Reviews:** 493 **User Satisfaction Scores:** - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [Diligent Corporation](https://www.g2.com/sellers/diligent-corporation-9db2bcc4-90ac-4d53-93d9-d0478f837d14) - **Company Website:** https://www.diligent.com/ - **Year Founded:** 2001 - **HQ Location:** New York, NY - **Twitter:** @diligenthq (4,517 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/101105/ (2,948 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Executive Assistant, Assistant Corporate Secretary - **Top Industries:** Financial Services, Banking - **Company Size:** 41% Mid-Market, 36% Enterprise #### Pros & Cons **Pros:** - Ease of Use (122 reviews) - Document Management (89 reviews) - Board Management (80 reviews) - Efficiency (57 reviews) - Features (54 reviews) **Cons:** - Document Management (23 reviews) - Navigation Difficulty (23 reviews) - Lack of Features (22 reviews) - Limited Functionality (19 reviews) - Slow Performance (18 reviews) ### 2. [Runway Financial](https://www.g2.com/products/runway-financial/reviews) Runway is the modern and intuitive way to model, plan, and align your business for everyone on your team. High-growth companies, including Superhuman, AngelList, and 818 Tequila trust Runway to manage their financial operations and drive strategic decision-making with confidence. **Average Rating:** 4.8/5.0 **Total Reviews:** 38 **User Satisfaction Scores:** - **What is your organization's estimated ROI on the product (payback period in months)?:** 5.8/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [Runway Financial](https://www.g2.com/sellers/runway-financial) - **Company Website:** https://runway.com - **Year Founded:** 2020 - **HQ Location:** San Francisco, CA - **Twitter:** @runwayco (8,088 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/runway/ (83 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 53% Small-Business, 47% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (11 reviews) - Customer Support (10 reviews) - Easy Integrations (10 reviews) - Planning (9 reviews) - Automation (8 reviews) **Cons:** - Difficult Learning (5 reviews) - Learning Curve (5 reviews) - Learning Difficulty (5 reviews) - Complexity (4 reviews) - Steep Learning Curve (4 reviews) ### 3. [Productboard](https://www.g2.com/products/productboard/reviews) Productboard is the intelligent product management platform that helps future-ready product teams deliver exceptional products with clarity and confidence. Over 6,000 companies, including Zoom, One Medical, Cartier, Microsoft, and Korn Ferry, use Productboard to uncover customer needs, drive strategic alignment, and rally everyone around the roadmap. With offices in Prague and San Francisco, Productboard is backed by leading investors like Dragoneer Investment Group, Tiger Global Management, Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, and Credo Ventures. Learn more at www.productboard.com **Average Rating:** 4.3/5.0 **Total Reviews:** 248 **User Satisfaction Scores:** - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [productboard](https://www.g2.com/sellers/productboard) - **Year Founded:** 2014 - **HQ Location:** San Francisco, CA - **Twitter:** @productboard (9,991 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5324440/ (335 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Product Manager, Senior Product Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 48% Mid-Market, 43% Small-Business #### Pros & Cons **Pros:** - Customer Support (4 reviews) - Feedback Management (4 reviews) - Planning (4 reviews) - Easy Integrations (3 reviews) - Integrations (3 reviews) **Cons:** - Lack of Features (4 reviews) - Limited Customization (3 reviews) - Missing Features (3 reviews) - Overwhelming Features (3 reviews) - Complexity (2 reviews) ### 4. [airfocus by Lucid](https://www.g2.com/products/airfocus-by-lucid/reviews) airfocus by Lucid is an AI-powered product management and roadmapping platform that helps product teams align strategy and execution, no matter how they work. Designed for organizations managing complex product development, airfocus brings clarity and alignment across teams and stakeholders. Product managers and teams can centralize customer insights, strategic priorities, and delivery plans in one place, enabling faster, more confident decision-making. airfocus combines flexible, customizable roadmaps with powerful prioritization tools to help teams focus on what matters most. Teams can evaluate initiatives using consistent criteria, clearly communicate trade-offs, and align around shared goals. Built-in AI enhances this process by surfacing data-driven insights that support smarter prioritization and planning. By centralizing information and improving collaboration, airfocus reduces misalignment, streamlines workflows, and helps teams build the right products faster. The result is clearer strategy, better execution, and product teams that can confidently navigate complexity at scale. Learn more at airfocus.com **Average Rating:** 4.4/5.0 **Total Reviews:** 139 **User Satisfaction Scores:** - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [Lucid Software Inc.](https://www.g2.com/sellers/lucid-software-inc) - **Company Website:** https://lucidchart.com - **Year Founded:** 2010 - **HQ Location:** South Jordan, UT - **Twitter:** @LucidSoftware (14,549 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1214453/ (1,327 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Product Manager, Product Owner - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 46% Small-Business, 41% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (6 reviews) - Collaboration (5 reviews) - Customer Support (4 reviews) - Customizability (4 reviews) - Integrations (4 reviews) **Cons:** - Automation Difficulty (2 reviews) - Confusing Usage (2 reviews) - Lack of Features (2 reviews) - Limited Customization (2 reviews) - Missing Features (2 reviews) ### 5. [1000minds](https://www.g2.com/products/1000minds/reviews) 1000minds Decision Making is an online suite of tools and processes to help individuals and groups with decision-making, prioritization, value-for-money analysis and understanding stakeholder preferences. Based on the PAPRIKA algorithm, 1000minds is for Multi-Criteria Decision-Making (MCDM) and Conjoint Analysis (or Choice Modeling). Our Conjoint Surveys enable you to run Conjoint Analysis (Choice Modelling or Discrete Choice Experiments) with as many participants as you like - potentially 1000s! Discover what matters to people when making choices involving trade-offs. \* Which criteria do stakeholders e.g. citizens consider when making decisions? \* Which attributes of a new product design are most important to consumers? \* What are their weights (part-worth utilities), representing their relative importance? Internationally recognized for its scientific validity and user-friendliness, 1000minds has won awards for innovation. **Average Rating:** 4.9/5.0 **Total Reviews:** 30 **User Satisfaction Scores:** - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [1000Minds](https://www.g2.com/sellers/1000minds) - **Year Founded:** 2003 - **HQ Location:** Dunedin, NZ - **Twitter:** @1OOOminds (67 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2160209 (7 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 47% Small-Business, 37% Mid-Market #### Pros & Cons **Pros:** - Cloud Deployment (1 reviews) - Collaboration (1 reviews) - Customer Support (1 reviews) - Deployment Ease (1 reviews) - Ease of Creation (1 reviews) ### 6. [Loomio](https://www.g2.com/products/loomio/reviews) Loomio empowers organizations and communities to turn discussion into action, wherever people are. **Average Rating:** 4.3/5.0 **Total Reviews:** 22 **User Satisfaction Scores:** - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [Loomio Cooperative Limited](https://www.g2.com/sellers/loomio-cooperative-limited) - **Year Founded:** 2012 - **HQ Location:** Wellington, NZ - **Twitter:** @Loomio (6,466 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3050850 (8 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 50% Mid-Market, 50% Small-Business ## Parent Category [Collaboration & Productivity Software](https://www.g2.com/categories/collaboration-productivity) ## Related Categories - [Product Management Software](https://www.g2.com/categories/product-management-software) - [Strategy And Innovation Roadmapping Tools](https://www.g2.com/categories/strategy-and-innovation-roadmapping-tools)