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Best Decision-Making Software for Small Business

Nana Serwah Nkrahene
NSN
Researched and written by Nana Serwah Nkrahene

Products classified in the overall Decision-Making category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Decision-Making to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Decision-Making category.

In addition to qualifying for inclusion in the Decision-Making Software category, to qualify for inclusion in the Small Business Decision-Making Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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6 Listings in Small Business Decision-Making Available

(491)4.5 out of 5
Optimized for quick response
1st Easiest To Use in Decision-Making software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Diligent Boards is the most comprehensive and secure board portal on the market, relied on by more than 700,000 directors and 25,000 organizations worldwide. It supports and enhances the full board cy

    Users
    • Executive Assistant
    • Assistant Corporate Secretary
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 41% Mid-Market
    • 36% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Diligent Boards Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    144
    Board Management
    92
    Document Management
    91
    Efficiency
    64
    Features
    58
    Cons
    Lack of Features
    27
    Document Management
    24
    Navigation Difficulty
    24
    Limited Functionality
    23
    Slow Performance
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Diligent Boards features and usability ratings that predict user satisfaction
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2001
    HQ Location
    New York, NY
    Twitter
    @diligenthq
    4,530 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,871 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Diligent Boards is the most comprehensive and secure board portal on the market, relied on by more than 700,000 directors and 25,000 organizations worldwide. It supports and enhances the full board cy

Users
  • Executive Assistant
  • Assistant Corporate Secretary
Industries
  • Financial Services
  • Banking
Market Segment
  • 41% Mid-Market
  • 36% Enterprise
Diligent Boards Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
144
Board Management
92
Document Management
91
Efficiency
64
Features
58
Cons
Lack of Features
27
Document Management
24
Navigation Difficulty
24
Limited Functionality
23
Slow Performance
19
Diligent Boards features and usability ratings that predict user satisfaction
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
2001
HQ Location
New York, NY
Twitter
@diligenthq
4,530 Twitter followers
LinkedIn® Page
www.linkedin.com
2,871 employees on LinkedIn®
(38)4.8 out of 5
7th Easiest To Use in Decision-Making software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Runway is the modern and intuitive way to model, plan, and align your business for everyone on your team. High-growth companies, including Superhuman, AngelList, and 818 Tequila trust Runway to manage

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 53% Small-Business
    • 47% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Runway is a financial planning and analysis tool that integrates with various business systems to provide real-time data and financial modeling capabilities.
    • Users frequently mention the ease of integration with other systems, the user-friendly design, and the responsive and helpful customer support as key benefits of using Runway.
    • Reviewers noted that some formulas can be difficult to build or customize without support, the platform lacks AI-generated suggestions or automation for forecasting or analysis, and the product can be unstable at times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Runway Financial Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    15
    Customer Support
    14
    Easy Integrations
    12
    Automation
    11
    Integrations
    11
    Cons
    Difficult Learning
    5
    Learning Curve
    5
    Learning Difficulty
    5
    Complexity
    4
    Steep Learning Curve
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Runway Financial features and usability ratings that predict user satisfaction
    5.8
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2020
    HQ Location
    San Francisco, CA
    Twitter
    @runwayco
    8,140 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    83 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Runway is the modern and intuitive way to model, plan, and align your business for everyone on your team. High-growth companies, including Superhuman, AngelList, and 818 Tequila trust Runway to manage

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 53% Small-Business
  • 47% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Runway is a financial planning and analysis tool that integrates with various business systems to provide real-time data and financial modeling capabilities.
  • Users frequently mention the ease of integration with other systems, the user-friendly design, and the responsive and helpful customer support as key benefits of using Runway.
  • Reviewers noted that some formulas can be difficult to build or customize without support, the platform lacks AI-generated suggestions or automation for forecasting or analysis, and the product can be unstable at times.
Runway Financial Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
15
Customer Support
14
Easy Integrations
12
Automation
11
Integrations
11
Cons
Difficult Learning
5
Learning Curve
5
Learning Difficulty
5
Complexity
4
Steep Learning Curve
4
Runway Financial features and usability ratings that predict user satisfaction
5.8
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
2020
HQ Location
San Francisco, CA
Twitter
@runwayco
8,140 Twitter followers
LinkedIn® Page
www.linkedin.com
83 employees on LinkedIn®
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(253)4.3 out of 5
8th Easiest To Use in Decision-Making software
Save to My Lists
Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Productboard is the intelligent product management platform that helps future-ready product teams deliver exceptional products with clarity and confidence. Over 6,000 companies, including Zoom, One Me

    Users
    • Product Manager
    • Senior Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 49% Mid-Market
    • 43% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Productboard Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Feedback Management
    11
    Planning
    11
    Integrations
    10
    Project Management
    10
    Ease of Use
    9
    Cons
    Learning Curve
    7
    Difficult Learning
    6
    Lack of Features
    6
    Learning Difficulty
    6
    Complexity
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Productboard features and usability ratings that predict user satisfaction
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    San Francisco, CA
    Twitter
    @productboard
    10,026 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    335 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Productboard is the intelligent product management platform that helps future-ready product teams deliver exceptional products with clarity and confidence. Over 6,000 companies, including Zoom, One Me

Users
  • Product Manager
  • Senior Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 49% Mid-Market
  • 43% Small-Business
Productboard Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Feedback Management
11
Planning
11
Integrations
10
Project Management
10
Ease of Use
9
Cons
Learning Curve
7
Difficult Learning
6
Lack of Features
6
Learning Difficulty
6
Complexity
4
Productboard features and usability ratings that predict user satisfaction
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Year Founded
2014
HQ Location
San Francisco, CA
Twitter
@productboard
10,026 Twitter followers
LinkedIn® Page
www.linkedin.com
335 employees on LinkedIn®
(141)4.4 out of 5
Optimized for quick response
9th Easiest To Use in Decision-Making software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    airfocus by Lucid is an AI-powered product management and roadmapping platform that helps product teams align strategy and execution, no matter how they work. Designed for organizations managing co

    Users
    • Product Manager
    • Product Owner
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Small-Business
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • airfocus by Lucid Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Collaboration
    4
    Customizability
    4
    Customer Support
    3
    Customization
    3
    Cons
    Automation Difficulty
    1
    Clicking Issues
    1
    Complex Automation
    1
    Complexity
    1
    Confusing Usage
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • airfocus by Lucid features and usability ratings that predict user satisfaction
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    South Jordan, UT
    Twitter
    @LucidSoftware
    14,585 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,327 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

airfocus by Lucid is an AI-powered product management and roadmapping platform that helps product teams align strategy and execution, no matter how they work. Designed for organizations managing co

Users
  • Product Manager
  • Product Owner
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Small-Business
  • 40% Mid-Market
airfocus by Lucid Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Collaboration
4
Customizability
4
Customer Support
3
Customization
3
Cons
Automation Difficulty
1
Clicking Issues
1
Complex Automation
1
Complexity
1
Confusing Usage
1
airfocus by Lucid features and usability ratings that predict user satisfaction
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
2010
HQ Location
South Jordan, UT
Twitter
@LucidSoftware
14,585 Twitter followers
LinkedIn® Page
www.linkedin.com
1,327 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    1000minds Decision Making is an online suite of tools and processes to help individuals and groups with decision-making, prioritization, value-for-money analysis and understanding stakeholder preferen

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 47% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • 1000minds Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Cloud Deployment
    1
    Collaboration
    1
    Customer Support
    1
    Deployment Ease
    1
    Ease of Creation
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • 1000minds features and usability ratings that predict user satisfaction
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    1000Minds
    Year Founded
    2003
    HQ Location
    Dunedin, NZ
    Twitter
    @1OOOminds
    67 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

1000minds Decision Making is an online suite of tools and processes to help individuals and groups with decision-making, prioritization, value-for-money analysis and understanding stakeholder preferen

Users
No information available
Industries
No information available
Market Segment
  • 47% Small-Business
  • 37% Mid-Market
1000minds Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cloud Deployment
1
Collaboration
1
Customer Support
1
Deployment Ease
1
Ease of Creation
1
Cons
This product has not yet received any negative sentiments.
1000minds features and usability ratings that predict user satisfaction
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
1000Minds
Year Founded
2003
HQ Location
Dunedin, NZ
Twitter
@1OOOminds
67 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Loomio empowers organizations and communities to turn discussion into action, wherever people are.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Loomio features and usability ratings that predict user satisfaction
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Wellington, NZ
    Twitter
    @Loomio
    6,487 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Loomio empowers organizations and communities to turn discussion into action, wherever people are.

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
Loomio features and usability ratings that predict user satisfaction
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Year Founded
2012
HQ Location
Wellington, NZ
Twitter
@Loomio
6,487 Twitter followers
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®