CT

Christina T.

Director of Product Operations

Mid-Market (51-1000 emp.)

2/24/2026

"Unifying product teams with improved collaboration and visibility"

4.5/5

What do you like best about airfocus by Lucid?

The modular, flexible architecture within airfocus lets us tailor workspaces and workflows to different product areas without losing consistency at the portfolio level.

The Jira integration was a critical factor when we chose to move forward with airfocus. Our teams needed to bring in information from Jira to better collaborate across teams but still see the work that is happening in Jira.

The airfocus team as a whole has been fantastic to work with from CS all the way up to Product leadership. The interactions and team culture at airfocus + Lucid highly contributed to us moving forward with this tool. Review collected by and hosted on G2.com.

What do you dislike about airfocus by Lucid?

We were initially excited about the Portal feature, but it's missing a core requirement for us, which is closing the feedback loop with customer notification emails.

Item Mirror functionality is nice to have especially for rolling up to portfolio views, but there are limited nuances, such as lack of preserved child hierarchy, like epics under initiatives don't get carried over into portfolio views--I have been told that this is on their roadmap. Also, no native merge capability for duplicate items which requires manually deleting duplicates.

We also would like to see workflow automations to help us work more efficiently. Review collected by and hosted on G2.com.

What problems is airfocus by Lucid solving and how is that benefiting you?

Provided a live, dynamic shared source of truth

Unified our product operating system with a central platform for collaboration

Created a self-serve view for stakeholders to shift more from reactive to proactive communication

Allowed us to better align our product development lifecycle and prioritize work across product lines Review collected by and hosted on G2.com.

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4.4 out of 5 · Verified reviews from real users

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