Zixflow
Zixflow is an agentic customer engagement platform for WhatsApp, RCS, SMS, Email and Push. Brands use it to send OTPs, run marketing campaigns, automate customer journeys and answer customer replies with AI, all from one platform, on delivery infrastructure we own. Key features: - OTP and verification: Truecaller one-tap login, with OTP fallback across channels - Smart fallback: if SMS fails, the message moves to RCS, WhatsApp or email automatically - WhatsApp marketing: broadcasts, cart recovery and COD confirmation - Automated journeys: onboarding, retention and win-back flows, personalised per customer - AI agents: answer customer replies in seconds, with human handoff - Customer data platform: one profile per customer with real-time segments - Developer API: one API for all channels, with delivered (not just sent) reporting 2B+ messages delivered, 98% OTP delivery, and trusted by 1,000+ brands including Tata Consumer, Sharekhan, Kuku FM, TJSB Bank and Shapoorji Pallonji. SOC 2, ISO 27001, GDPR and DLT-compliant.
Average Rating: 4.9/5.0
Total Reviews: 28
How Do G2 Users Rate Zixflow?
- Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.0/10)
- Workflow Capability: 9.8/10 (Category avg: 8.5/10)
- Contact & Account Management: 9.6/10 (Category avg: 8.8/10)
- Opportunity & Pipeline Mgmt.: 9.9/10 (Category avg: 8.7/10)
Who Is the Company Behind Zixflow?
- Seller: Zixflow
- Year Founded: 2021
- HQ Location: United States, US
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LinkedIn® Page: www.linkedin.com
27 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Computer Software, Information Technology and Services
- Company Size: 79% Small, 17% Medium
What Do G2 Reviewers Say About Zixflow?
AI-generated summary from verified user reviews
Pros
- Users value the customizability of Zixflow, enhancing data with tailored email and AI field options.
- Users value Zixflow for its data accuracy, enhancing their data with verified emails and tailored AI fields.
- Users find Zixflow to be user-friendly and easy to navigate, allowing effortless transitions between modules.
- Users value the easy tracking capabilities of Zixflow, which help organize and nurture leads effectively.
- Users find Zixflow to be intuitive and easy to navigate, allowing seamless transitions between modules.
Cons
- Users often face issues with the email finder and validation, leading to unreliable results and frustration.
- Users often face data inaccuracy issues with Zixflow, as the email finder sometimes fails to validate addresses correctly.
- Users experience issues with the email finder and validation not functioning properly, leading to invalid results.
- Users report that the email finder and validation sometimes fail, leading to issues with invalid addresses.
- Users find the learning curve steep due to high customizability, though the help center assists well.
What Are Recent G2 Reviews of Zixflow?
"An excellent software for enriching our data"
Rating: 5.0/5.0 stars
— Alex E.
"Streamlining Workflow: A Comprehensive Review of ZixFlow's Efficiency and Functionality"
Rating: 5.0/5.0 stars
— Shruti M.

