Best Chatbots Software - Page 14

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 779

Category Stats (Sep 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: DocsBot (+8.33%) - Among all products in this category, DocsBot recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 80,400+ Authentic Reviews
  • 779+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Birdeye, Tidio, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=birdeye&focus%5B%5D=tidio&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

VoiceGenie.ai

VoiceGenie.ai is a voice-based customer service and sales automation tool for revenue acceleration and improved customer experience. Breaking the global language barriers, voice bots powered by VoiceGenie speak 100+ languages and deliver humanized voice interactions every single time. Unlike the traditional IVRs & rule-based voice bots, VoiceGenie focuses on positive outcomes, delivering intelligent goal-driven conversations, converting prospects to leads and leads to loyal customers. Its generative capabilities and emotional intelligence helps it understand customer sentiments and respond with empathy everytime. It also handles precise human commands like adjusting pitch, volume, or repeating sentences whenever the customer asks for it. Via voice cloning, it also lets you choose the voice in which you want your voice assistant to talk to your customers. VoiceGenie deploys across Android, iOS, Web, PSTN, and VoIP seamlessly. It safeguards data and takes customer privacy seriously. With its full-fledged customer service, enhanced lead qualification, smoother onboarding process, and scalability, VoiceGenie is suitable for businesses looking to strengthen their operations, boost their revenue, and build lasting customer relationships.

Average Rating: 4.4/5.0

Total Reviews: 6

How Do G2 Users Rate VoiceGenie.ai?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Control: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 7.2/10 (Category avg: 8.5/10)
  • Collection of information: 8.9/10 (Category avg: 8.6/10)

Who Is the Company Behind VoiceGenie.ai?

  • Seller: ORISERVE
  • Year Founded: 2017
  • HQ Location: Noida, IN
  • LinkedIn® Page: www.linkedin.com
    101 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Small, 17% Large

What Are Recent G2 Reviews of VoiceGenie.ai?

Zaion

Imagine if you walked into a bank without an ATM. You’d have to wait in line for your turn with a teller to resolve a transactional issue. You wouldn’t stay long. Neither would that bank’s tellers. The same frustration remains today in client services. People are tired of waiting for simple requests & want things done fast. Advisors want to solve real problems & create shared value with their customers. At Zaion, we’ve built intelligent virtual agents who are able to replicate with 100% fidelity advisors’ abilities to greet & understand your customers’ requests. Our agents automate one in three conversations—we detect more emotional conversations so customers & advisors can treat each other with all the empathy & humanity that they deserve. Zaion handles a million conversations a month for Global 2000 customers—& puts the customer & the relationship front & center.

Average Rating: 4.8/5.0

Total Reviews: 6

How Do G2 Users Rate Zaion?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Zaion?

  • Seller: Zaion
  • Year Founded: 2017
  • HQ Location: Paris, FR
  • Twitter: @Zaion
    3 Twitter followers
  • LinkedIn® Page: fr.linkedin.com
    99 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Insurance
  • Company Size: 50% Large, 33% Medium

What Are Recent G2 Reviews of Zaion?

What Are G2 Users Discussing About Zaion?

AskSpot

AskSpot is a type of AI agent platform that helps e-commerce businesses automate customer service operations across live chat, email, and marketplace inboxes. The platform is designed for online retailers and e-commerce teams that handle high volumes of customer inquiries related to products, orders, delivery, returns, and payments. It integrates with existing e-commerce infrastructure - including storefronts, order management systems, ERPs, helpdesk tools, and marketplace inboxes - to resolve customer queries without human involvement. AskSpot consists of two core components: 1. The Chat Agent embeds on a website and responds to customer questions in real time, pulling data from product feeds, order records, and knowledge bases to generate accurate, context-specific answers. 2. The Inbox Agent connects to helpdesk platforms and marketplace inboxes, reads incoming tickets, classifies request types, fetches relevant data from connected systems, and either resolves tickets automatically or generates draft replies for human agents to review. Key features and capabilities: - AI-powered product guidance - answers detailed product questions, provides category-specific purchase advice, and handles queries from product pages using live catalogue data - Order management automation - checks order status, processes address changes, handles cancellations, return requests, and payment retries directly within the chat or inbox - Helpdesk ticket processing - classifies, prioritises, categorises, and resolves incoming support tickets; generates draft replies saving agent handling time - Multilingual support - handles customer interactions in 20+ languages using generative AI, without rule-based translation workflows - Multi-channel coverage - operates across website chat, email helpdesks, and marketplace inboxes including Allegro and Amazon - API-based integrations - connects to any e-commerce platform, ERP, or OMS that exposes an API, including IdoSell, Shopify, Thulium, and FreshDesk AskSpot uses a multi-model AI architecture that selects the appropriate model based on query type. Responses are generated from the merchant's own data rather than general AI knowledge, reducing the risk of inaccurate or fabricated answers. The platform is hosted on Microsoft Azure and includes a GDPR-compliant data processing agreement as standard. Pricing is pay-per-use, based on resolved conversations and processed tickets.

Average Rating: 4.9/5.0

Total Reviews: 8

How Do G2 Users Rate AskSpot?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.2/10)
  • Control: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind AskSpot?

  • Seller: AskSpot.io
  • HQ Location: 31-864, al. Jana Pawła II 43b, Cracow, Poland
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Small, 33% Medium

What Are Recent G2 Reviews of AskSpot?

AtlasRTX

Founded in 2016 in Park City, UT, AtlasRTX is the leading AI-powered digital assistant solution, building sophisticated Real-Time Experience programs for global enterprise organizations such as HPEHewlett Packard Enterprise (HPE), Dell Technologies, and Purdue University’s Krannert School of Business, among others. AtlasRTX’s RTX platform combines advanced AI digital assistants, messaging and human-augmented engagement to transform the way firms brands connect with, and delight, their customers.

Average Rating: 5.0/5.0

Total Reviews: 5

How Do G2 Users Rate AtlasRTX?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Control: 10.0/10 (Category avg: 8.7/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind AtlasRTX?

  • Seller: AtlasRTX
  • Year Founded: 2013
  • HQ Location: San Diego, US
  • Twitter: @AtlasRTX
    679 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    76 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Small, 33% Large

What Are Recent G2 Reviews of AtlasRTX?

What Are G2 Users Discussing About AtlasRTX?

BotSpice

BotSpice is an AI & NLP powered DIY chatbot platform. BotSpice offers you a no-code platform wherein building a chatbot is easy and takes little to no effort. Speed up customer resolutions, qualify leads, and grow your pipeline with fully customizable chatbots. You can now create a fully functional chatbot without writing a single line of code. With our codeless website chatbot builder, all you need to do is create a flow for your chatbot using our drag-and-drop interface and type in your bot response.

Average Rating: 4.8/5.0

Total Reviews: 5

How Do G2 Users Rate BotSpice?

  • Control: 9.2/10 (Category avg: 8.7/10)
  • Analytics: 9.2/10 (Category avg: 8.5/10)
  • Collection of information: 8.3/10 (Category avg: 8.6/10)

Who Is the Company Behind BotSpice?

  • Seller: BotSpice
  • Year Founded: 2020
  • HQ Location: Singapore, SG
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 83% Small, 17% Large

What Do G2 Reviewers Say About BotSpice?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of BotSpice, appreciating its user-friendly interface and effortless navigation.
  • Users appreciate the easy integrations of BotSpice, making multilingual bot development a seamless experience across popular platforms.
  • Users appreciate the seamless integration of BotSpice with messaging applications, enhancing multilingual bot development and usability.
  • Users find BotSpice extremely helpful for creating multilingual bots easily, even without technical knowledge.
  • Users value the customization options of BotSpice, enjoying seamless integration and multilingual bot development.
Cons
  • Users find the pricing of BotSpice quite high, making it a concern for small startups and businesses.
  • Users express concern over the high pricing of BotSpice, finding many features not free and costly.
  • Users often experience performance issues with BotSpice, particularly lagging during flow creation sessions.

What Are Recent G2 Reviews of BotSpice?

CHATTERgo

Introducing CHATTERgo, your AI Store Concierge and Product Consultant that address customer needs and boosts sales. CHATTERgo is a transformative AI conversational solution aimed at enhancing the shopping experience on your store. Unlike traditional e-commerce in-site search that relies on exact keyword matches, CHATTERgo leverages ChatGPT and vector-based search technologies to find most relevant product data and content. CHATTERgo can also handle both customer service related requests such as order fulfilment status, making CHATTERgo your 24/7 store concierge.

Average Rating: 4.0/5.0

Total Reviews: 5

How Do G2 Users Rate CHATTERgo?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Control: 7.5/10 (Category avg: 8.7/10)
  • Analytics: 9.2/10 (Category avg: 8.5/10)
  • Collection of information: 9.6/10 (Category avg: 8.6/10)

Who Is the Company Behind CHATTERgo?

Who Uses This Product?

  • Company Size: 40% Small, 40% Medium

What Do G2 Reviewers Say About CHATTERgo?

AI-generated summary from verified user reviews

Pros
  • Users commend the reliable customer support of CHATTERgo, enhancing the overall user experience with prompt assistance.
  • Users appreciate the ease of implementation of CHATTERgo, finding it user-friendly and beneficial for various needs.
  • Users find CHATTERgo's helpfulness invaluable for product searches, thanks to its AI-powered Virtual Associates and support.
Cons
  • Users find the slow loading of CHATTERgo frustrating, as it impacts the overall user experience and functionality.

What Are Recent G2 Reviews of CHATTERgo?

Get Answer

GetAnswer is an AI-powered chatbot platform designed to transform customer engagement effortlessly. With its easy-to-use interface, you can create, integrate, and embed intelligent chatbots on your website within minutes. GetAnswer allows seamless integration with various knowledge sources, including URLs, PDFs, Google Drive, and Notion, ensuring your chatbot is equipped with the most relevant and up-to-date information. Enhance your customer support experience with GetAnswer's 24/7 availability and simple embedding process, all without the need for a credit card. Start your free trial today and discover the power of GetAnswer in action!

Average Rating: 4.7/5.0

Total Reviews: 5

How Do G2 Users Rate Get Answer?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Control: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 9.0/10 (Category avg: 8.5/10)
  • Collection of information: 9.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Get Answer?

Who Uses This Product?

  • Company Size: 67% Small, 17% Large

What Do G2 Reviewers Say About Get Answer?

AI-generated summary from verified user reviews

Pros
  • Users commend the excellent customer support of Get Answer, providing accurate and helpful solutions for their needs.
  • Users love the ease of use of Get Answer, seamlessly integrating it with applications without any coding required.
  • Users appreciate the user-friendly platform of Get Answer, highlighting its ease of integration and impressive features.
  • Users appreciate the easy integration with applications, enhancing functionality without the need for coding skills.
  • Users praise the easy integrations of Get Answer, making implementation with applications exceptionally simple and user-friendly.
Cons
  • Users find the high starting monthly price of Get Answer less competitive compared to other AI platforms.
  • Users find the unclear understanding of provided solutions frustrating, feeling overwhelmed by excessive options and high costs.

What Are Recent G2 Reviews of Get Answer?

KODA

KODA is an enterprise-class AI automation platform that integrates chat, voice, and ticket automation to streamline business processes across customer service, sales, and internal operations. KODA delivers AI-powered chatbots for customer support, sales, marketing, and internal communications. Its adaptive chats engage customers with personalized product recommendations to reduce cart abandonment and drive conversions. AI-driven voicebots manage calls, answer queries, make outbound offers, and collect feedback, while ticket automation uses AI to understand customer intent and generate responses to email queries Ticket responses can be sent directly to the customer for swift resolution, or routed through your customer service platform for agent review and refinement. KODA Live Chat ensures a seamless handoff from bots to human agents, enabling fast and effective issue resolution. No-Code Development: KODA's no-code architecture enables rapid AI solution development, empowering teams to innovate and deploy solutions without technical barriers. Advanced Analytics: KODA provides a powerful suite of analytics tools to track, measure, and optimize the performance of chatbots, voicebots, and automation solutions. These insights help businesses understand user behavior and maximize operational efficiency. Large Language Models: Access the latest large language models, including OpenAI’s GPT, Anthropic’s Claude, and Google’s Gemini, to deliver accurate, cost-effective responses to user queries within the KODA platform. Integrations: KODA offers a REST API and integrates with any solution that supports data exchange, including: - Communication and messaging platforms - Customer support systems - Business intelligence tools - E-commerce platforms - Applicant Tracking Systems (ATS) KODA helps businesses enhance efficiency, improve customer satisfaction, and drive growth.

Average Rating: 5.0/5.0

Total Reviews: 5

How Do G2 Users Rate KODA?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind KODA?

  • Seller: KODA
  • Year Founded: 2017
  • HQ Location: Wrocław, PL
  • LinkedIn® Page: www.linkedin.com
    25 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 40% Medium, 40% Small

What Are Recent G2 Reviews of KODA?

Newo

Newo.ai is the only Voice AI Employee platform built for scale. Our 1-Click Voice AI Builder creates a fully functional, revenue-generating AI receptionist in under three minutes with just a website URL—no code required. Unlike generic AI tools, Newo.ai solves the biggest challenges in voice automation: AI Hallucinations – Our Supervisor/Observer architecture delivers a 99.7% Lead Success Score. Slow Deployment – 1-Click setup launches production-ready Voice AI Employees instantly. High Maintenance Costs – Centralized dashboards make large-scale updates simple. Your Voice AI Employee answers calls, books appointments, and engages across phone, SMS, Instagram, WhatsApp, Yelp, TikTok, and web chat—24/7, in multiple languages, with human-like conversations. Businesses that implement a Voice AI Employee see $25K–$50K in additional monthly revenue by capturing leads missed after hours or during peak times. The perfect white-label solution for IT firms, VoIP providers, CRM/POS vendors, and marketing/web design agencies, Newo.ai enables instant multi-client deployment, industry-specific templates, and measurable ROI through Additional Secured Revenue (ASR) tracking.

Average Rating: 4.9/5.0

Total Reviews: 9

How Do G2 Users Rate Newo?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Newo?

  • Seller: Newo.ai
  • Year Founded: 2023
  • HQ Location: San Francisco, California, United States
  • LinkedIn® Page: www.linkedin.com
    82 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 91% Small, 45% Large

What Do G2 Reviewers Say About Newo?

AI-generated summary from verified user reviews

Pros
  • Users highlight the seamless integrations of Newo.ai with OpenTable, boosting reservation efficiency and revenue significantly.
  • Users find Newo's easy setup efficient, allowing quick deployment and seamless integration into restaurant operations.
  • Users praise Newo for its exceptional support and seamless integration, enhancing customer interactions and efficiency.
  • Users find Newo.ai a time-saving solution that boosts reservation efficiency, leading to increased bookings and revenue.
  • Users love the automation capabilities of Newo, streamlining lead scoring and enhancing conversational interactions effortlessly.
Cons
  • Users express concern over the lack of insight into call origins, hindering effective ad tracking and analysis.
  • Users find the learning curve challenging initially, requiring trial and error for satisfactory script adjustments.

What Are Recent G2 Reviews of Newo?

OneHash Chat

OneHash Chat is a tailored made real time customer engagement tool having shared inbox, omni-channel support, AI assist, chatbot and many more. A tailor made solution which is scalable, robust and comprehensive. Some notable features are - Unlimited Inbox - Unlimited Agents - Chat Widgets - AI Assist via OpenAI - Chatbot - Messenger, Telegram, email, Line Inbox - Workflow Automation - User Permission on Inbox - Canned Response - Generate reports (CSAT, Open Conversations, Conversation Traffic, Conversations by Agents etc.) - Add Label to the conversation - Event and Condition based Automation - Run Campaign on the Inbox - Import and Export Contacts

Average Rating: 4.8/5.0

Total Reviews: 13

How Do G2 Users Rate OneHash Chat?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Control: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)
  • Collection of information: 8.3/10 (Category avg: 8.6/10)

Who Is the Company Behind OneHash Chat?

  • Seller: OneHash
  • Year Founded: 2020
  • HQ Location: Delaware
  • Twitter: @OneHash
    593 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 62% Small, 38% Medium

What Do G2 Reviewers Say About OneHash Chat?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of OneHash Chat, which enhances team communication and efficiency.
  • Users love the enhanced collaboration efficiency of OneHash Chat, which streamlines team communication and file sharing.
  • Users appreciate the smoother communication provided by OneHash Chat, enhancing team efficiency with its simple interface.
  • Users appreciate the ease of use of OneHash Chat, which streamlines team communication and enhances efficiency.
  • Users love the easy communication with OneHash Chat, appreciating its simple interface and efficient daily interactions.

What Are Recent G2 Reviews of OneHash Chat?

Serviceform

Serviceform – The only software your business needs for Sales, Support and Marketing Have website visitors but not converting them into customers? Let's change that! Serviceform helps businesses around the world to convert website visitors into revenue. This is done by combining lead generation tools, analytics to identify the behaviour of the website visitors and a CRM to provide a single solution for website conversion and customer management. Our vision is to be a globally leading company focused on pushing the boundaries of online lead generation and communication. We want to be the only software your business needs for Sales, Support and Marketing. Serviceform is a Finland-based SaaS company. We are committed to growing the best possible lead generation tools and analytics tools. We want to allow business owners to make educated decisions and grow their businesses predictably. About our technology, we provide an all-in-one software platform that helps companies simplify their sales, marketing, and customer support process. • The only 6 website conversion tools you'll need: Chatbot, Live chat, Dynamic form, Conversational landing page, Engagement chatbot, Popup, and Floating bar. • Management tools: Flex xRM, Ourly Meeting scheduler, Website analytics, and Cookie banner. • Communication tools: Social inbox, Email and SMS campaign builder. Check us out at Serviceform.com!

Average Rating: 4.8/5.0

Total Reviews: 10

How Do G2 Users Rate Serviceform?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Control: 10.0/10 (Category avg: 8.7/10)
  • Analytics: 6.7/10 (Category avg: 8.5/10)
  • Collection of information: 8.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Serviceform?

Who Uses This Product?

  • Company Size: 90% Small

What Are Recent G2 Reviews of Serviceform?

What Are G2 Users Discussing About Serviceform?

TxtCart

TxtCart is trusted by 3,000+ Shopify and Shopify Plus stores. We offer eCommerce businesses the ability to grow sales, and relationships with customers through conversational text marketing. Using TxtCart, your team will be able to grow a compliant subscriber list, leverage your store’s historical Shopify data to create targeted SMS marketing campaigns, reduce abandoned carts and have two-way conversations with customers unlocking a brand-new marketing channel to drive meaningful ROI. We're so confident in our product offering that we guarantee a 10X ROI or your money back, an industry-leading statistic. We're a fully remote team of 20+ employees across the US, Canada, and beyond! We're a customer support-first company, but more than anything else, our competitive advantage is that we are incredibly results-driven, from our guarantees to our results, and our pricing.

Average Rating: 4.5/5.0

Total Reviews: 10

How Do G2 Users Rate TxtCart?

  • Has the product been a good partner in doing business?: 5.0/10 (Category avg: 9.2/10)

Who Is the Company Behind TxtCart?

  • Seller: TxtCart
  • Year Founded: 2019
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 92% Small, 8% Medium

What Do G2 Reviewers Say About TxtCart?

AI-generated summary from verified user reviews

Cons
  • Users find the pricing model questionable, as TxtCart charges a portion of sales for sending SMS messages.
  • Users find the cost structure questionable, as TxtCart extracts a percentage of sales for sending SMS messages.
  • Users criticize the unusual SMS charge structure of TxtCart, suggesting it feels unfair and lacking transparency.
  • Users find the unclear understanding of TxtCart's pricing model concerning, as it seems unjustified for SMS services.

What Are Recent G2 Reviews of TxtCart?

Uservox

Reduce your support tickets by uptp 80% with Uservox. Uservox empowers you to build ChatGPT like chatbots in jutst a few minutes for your website. These bots are trained on your own database and documents ensuring that it understands your industry, your content, and your unique business context. You can create rule-based bots as well as AI-chatbots. We connect with your database and documents to give the most optimal answer to your user queries.

Average Rating: 3.7/5.0

Total Reviews: 5

How Do G2 Users Rate Uservox?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Control: 6.7/10 (Category avg: 8.7/10)
  • Analytics: 6.3/10 (Category avg: 8.5/10)
  • Collection of information: 7.1/10 (Category avg: 8.6/10)

Who Is the Company Behind Uservox?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Uservox?

VirtualSpirits

VirtualSpirits offers automatic chat and live chat software that helps businesses to convert visitors into leads and customers.

Average Rating: 4.3/5.0

Total Reviews: 5

How Do G2 Users Rate VirtualSpirits?

  • Control: 9.2/10 (Category avg: 8.7/10)
  • Analytics: 8.8/10 (Category avg: 8.5/10)
  • Collection of information: 7.9/10 (Category avg: 8.6/10)

Who Is the Company Behind VirtualSpirits?

Who Uses This Product?

  • Company Size: 57% Medium, 29% Small

What Do G2 Reviewers Say About VirtualSpirits?

AI-generated summary from verified user reviews

Pros
  • Users find easy creation of virtual chatbots with VirtualSpirits enhances interaction and addresses customer needs effectively.
  • Users find VirtualSpirits helpful for engaging website visitors and addressing their needs through effective chatbots.
  • Users find the ease of implementation of VirtualSpirits beneficial for managing customer interactions efficiently.
  • Users find ease of use in VirtualSpirits, simplifying initial conversations and enhancing customer support efficiency.
  • Users find the implementation process easy, allowing for efficient handling of simple and complex customer inquiries.
Cons
  • Users face challenges with chat management, including limited language options and customization difficulties affecting brand representation.
  • Users experience data inaccuracy due to inefficient system transfers, resulting in slow sales and double-entry work.
  • Users face integration issues with VirtualSpirits, leading to inefficient data transfer and increased workload.
  • Users find limited customization options challenging, hindering their ability to align the chatbot with their brand identity.
  • Users experience performance issues with data transfer and lead management, causing delays and increased workload.

What Are Recent G2 Reviews of VirtualSpirits?

Vozy

Vozy: Where Teams & AI Agents Resolve as One. Your AI bots are smart. Your team is skilled. So why does every customer still have to repeat themselves? Fragmented AI is broken AI. Silos kill efficiency. One-shot resolution becomes impossible. We fixed it. Vozy is the operating system where humans and AI agents work as a single unit. Same memory. Same playbook. Zero restarts. The math: +50% first-contact resolution. -98% operational cost vs. hiring. Enterprise-grade since 2018. One system. All your resolutions. As one.

Average Rating: 4.6/5.0

Total Reviews: 17

How Do G2 Users Rate Vozy?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.2/10)

Who Is the Company Behind Vozy?

  • Seller: Vozy
  • Year Founded: 2015
  • HQ Location: Miami, Florida
  • Twitter: @VozyEspanol
    154 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    44 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services
  • Company Size: 45% Medium, 45% Small

What Are Recent G2 Reviews of Vozy?

What Are G2 Users Discussing About Vozy?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026