G2

Daniel K.

Customer Feedback Manager

Enterprise (> 1000 emp.)

4/12/2022

"KODA is a company that perfectly meets our needs. Stable technology and a very professional team."

5/5

What do you like best about KODA?

The fact that our bot works on multiple contact channels. We started with Messenger. The next step was to implement bot in our mobile app (one of the most popular apps on the retail market in our region). Another channel is Whatsapp. I don't have to buy three different bots - I have one bot in 3 contact channels. Review collected by and hosted on G2.com.

What do you dislike about KODA?

To tell the truth, I don't see such things. Ease of use of the platform, its stability and partnership cooperation allow me to think only about positive things. Review collected by and hosted on G2.com.

Recommendations to others considering KODA:

As I said above - from my perspective KODA is mine, and should be also yours first choice. Especially if you are looking for bots availible on multiple communication channels and people who you can trust. Review collected by and hosted on G2.com.

What problems is KODA solving and how is that benefiting you?

Żabka has over 8,000 stores. Millions of consumers shop there every day. Some of them, of course, have questions on a variety of topics. KODA chatbot allows us to answer thousands of frequently asked questions automatically and without the participation of my colleagues from the department. Review collected by and hosted on G2.com.