# Get Answer Reviews **Vendor:** GetAnswer **Category:** [Chatbots Software](https://www.g2.com/categories/chatbots) **Average Rating:** 4.7/5.0 **Total Reviews:** 6 ## About Get Answer GetAnswer is an AI-powered chatbot platform designed to transform customer engagement effortlessly. With its easy-to-use interface, you can create, integrate, and embed intelligent chatbots on your website within minutes. GetAnswer allows seamless integration with various knowledge sources, including URLs, PDFs, Google Drive, and Notion, ensuring your chatbot is equipped with the most relevant and up-to-date information. Enhance your customer support experience with GetAnswer's 24/7 availability and simple embedding process, all without the need for a credit card. Start your free trial today and discover the power of GetAnswer in action! ## Get Answer Pros & Cons **What users like:** - Users appreciate the **excellent customer support** of Get Answer, providing accurate solutions and easy integration. (2 reviews) - Users find Get Answer to be incredibly **easy to use** , allowing seamless integration and effective chatbot creation without coding. (2 reviews) - Users appreciate the **user-friendly features** of Get Answer, making it easy to integrate and utilize for their applications. (2 reviews) - Users appreciate the **easy integration** of Get Answer with applications, enhancing their experience without coding hassle. (2 reviews) - Users find the **easy integrations** of Get Answer to be impressive and user-friendly, enhancing their applications effortlessly. (1 reviews) - Users find **implementation easy** with Get Answer, benefiting from its user-friendly interface and seamless integration. (1 reviews) - Simple (1 reviews) **What users dislike:** - Users feel the **starting monthly price is high** compared to other AI platforms, affecting affordability. (1 reviews) - Users find the **unclear understanding** of Get Answer's many options overwhelming and not tailored to their needs. (1 reviews) ## Get Answer Reviews ### 1. Really helpful for managing messages in one place **Rating:** 5.0/5.0 stars **Reviewed by:** Sachin D. | Data Science Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Get Answer?** It’s super convenient to have all customer messages from different platforms come into one place. It saves time, reduces confusion, and makes it easy for the team to respond quickly. The interface is also pretty clean and easy to get used to. **What do you dislike about Get Answer?** Sometimes it feels a bit slow when there are too many messages, and switching between chats or sections can lag a bit. Also, I wish it had better reporting features or could connect **What problems is Get Answer solving and how is that benefiting you?** It helps us manage customer messages from different platforms (like WhatsApp, Instagram, website chat, etc.) in one place. Earlier, it was hard to track conversations, respond on time, and collaborate as a team. Now, everything is streamlined — we can assign chats, see conversation history, and give faster responses. It’s saved us a lot of time and reduced customer wait times. ### 2. Review on Get-Answer **Rating:** 5.0/5.0 stars **Reviewed by:** Rupesh Kumar K. | Senior Architect & Technical head, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Get Answer?** Very user friendly, Verymuch self informative - sub divided by programmer Daily usefull platform Customer assistance is nice **What do you dislike about Get Answer?** The interface colors are too radiant & they glow too much **What problems is Get Answer solving and how is that benefiting you?** Major chat prompts are solved ### 3. Seamless Solution for any kind of problems by "Get Answer" **Rating:** 4.5/5.0 stars **Reviewed by:** Alok y. | Mysql Database Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Get Answer?** Truly Amazing AI support for information and integration I implemented it with my application and that was very simple. I do not need to write code because it is the world's best user friendly platform that is very easy there are numerous features which that are very impressive. 1. create your own chatbot without coding skill 2. Chatbots can easily integrate with the application 3. Multiple language support available 4. Customer support is excellent **What do you dislike about Get Answer?** The Starting monthly price is high compared to the other AI platform Too many option or solutions provided by AI that are confusing it must be provided solutions which is best fit with my problem **What problems is Get Answer solving and how is that benefiting you?** Getting the answer to my questions quickly which is enhances my customer service it working as my assistant. ### 4. "Get Answer Review" **Rating:** 5.0/5.0 stars **Reviewed by:** anshuman m. | Full-stack Developer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2024 **What do you like best about Get Answer?** Get Answer is a powerful AI platform that delivers fast, accurate responses and I love the topic categorization feature it delivers concise comprehensive answers that save my lots of time. A User-friendly interface allows me to type questions and receive a well-analyzed and researched answer instantly. Lots fo numerous features that enhance my ability such Integration or implementation with my app. **What do you dislike about Get Answer?** I got all the answers that I asked and didn't find any dislike yet most of the time my user experience was satisfying **What problems is Get Answer solving and how is that benefiting you?** Some of my Data science research are time consuming if provides me information instantly in proper document from reliable sources that save my lots of time ### 5. Since the implementation of Get Answer software our company has changed a lot! **Rating:** 4.5/5.0 stars **Reviewed by:** Pilar P. | Digital Marketing Director , Enterprise (> 1000 emp.) **Reviewed Date:** September 12, 2024 **What do you like best about Get Answer?** The thing we found most preferable about Get Answer is that is rather simple to use. The interface is quite easy to navigate and implement which has made acceptance by our employees possible. In the same manner, I list below the numerous features that enhance the organization’s internal functions **What do you dislike about Get Answer?** Finally, regarding the things we don’t like, we can hardly make some significant objections. We know that sometimes there is a small problem in the technology; however, the Get Answer team has always been responsive to solve any issue arising in the shortest time possible. **What problems is Get Answer solving and how is that benefiting you?** In this regard, I can state that Get Answer has become helpful for us in addressing a number of problems that were faced in the course of carrying out the business operations in the company. The tracking numbers that come with the tickets has helped to make a good follow-up on the customers’request/queries, which has enhanced our customer service. Thirdly, real reporting helps provide more accurate information about our team’s work; it is much easier to identify necessary changes. ### 6. All in one AI tool for all query and task. **Rating:** 4.5/5.0 stars **Reviewed by:** Shadab Ikhlaq K. | DevOps Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Get Answer?** I like an accurate answer from the Get Answer AI chat. It solves my cloud-related questions and gives the best steps to follow to complete my day-to-day tasks at work. It is easy to use and I can implement it with my application very easily I use it frequently and there are multiple features provided by AI models like ChatGPT, Gemin, and Llama modules. the Get Answer customer support is also good. It is integrated with my applications. **What do you dislike about Get Answer?** I don't think there is any dislike in Get Answer it is work as I want. **What problems is Get Answer solving and how is that benefiting you?** It is solving ChatBots issue with the AI models like Gemin, ChatGPT and Llama etc. It is solving to get in touch with customer and give solution base on AI algorithm I set. - [View Get Answer pricing details and edition comparison](https://www.g2.com/products/get-answer/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+04%3A51%3A16+-0500&secure%5Bsession_id%5D=6d5e5627-d771-4f5b-b096-41a82419b1ce&secure%5Btoken%5D=8cdde9cec3755b8a461d6bc2d9a2757a679e57349fb845816644e66b4450b22e&format=llm_user) ## Get Answer Features **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information **Generative AI** - AI Text Generation - AI Text Summarization ## Top Get Answer Alternatives - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,496 reviews) - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) - 4.6/5.0 (5,277 reviews) - [Simplified](https://www.g2.com/products/simplified/reviews) - 4.6/5.0 (4,446 reviews)