VirtualSpirits Reviews & Product Details

Honestly, I can't find anything outstanding to write here, even the UI and loading components of the main website of the tool are ugly and outdated, maybe the price of 9$ at the point when I was trying to implement can be a little bit juicy, but honestly, I don't see even that amount of value here Review collected by and hosted on G2.com.

while they claim to be an AI tool, it feels more primitive, as I can set flow which will not be adaptive, I don't see how they handle the edge cases, no demo, and no proper setup instructions, On every page you can read "If you struggle contact to support", I mean at least I need to know how to start to be able to struggle. For example, there is an option that I can give the link to someone, but that functionality cannot be used without contacting the support, I don't know why. Review collected by and hosted on G2.com.

I was able to let VirtualSpirits handle simple conversation and initial frequently asked questions. It helped me for handling more sophisticated customer queries. The preliminary phase of implementing the software was easy to commence. Review collected by and hosted on G2.com.

VirtualSpirits customization was very much an issue since there were barely many choices to make. One of the main issues I faced was difficulty in managing the interactions of the chatbot in order to provide the company’s brand tone and message. Review collected by and hosted on G2.com.

VirtualSpirits enable it to connect to website users and interact with them through chatbots. It was useful for creating a first impression and addressing any immediate concerns. Review collected by and hosted on G2.com.

It was not efficient to transfer data between the systems and lead information was problematic since it got stranded between different systems. It set me a new speed limit of double-entry work and slowed up my sales. Review collected by and hosted on G2.com.

Initial dialog templates in VirtualSpirits were useful in handling most customer queries and ease of creating a new conversation flow or structure using the drag-and-drop feature. Review collected by and hosted on G2.com.

This led me to find the COVID-19 chatbots small in possibilities of customizations. What I left out is the flexibility to freely select the manner that the chatbot speaks. Review collected by and hosted on G2.com.

Its Ease to use and works good with other apps , have to menay options to personalice answers Review collected by and hosted on G2.com.

The cost of the licence premium its expensive maybe can be a little cheap Review collected by and hosted on G2.com.

It allowed us to create virtual chatbot that can help us in understanding and managing customer's needs Review collected by and hosted on G2.com.

It's not possible to chat in diffrent languages to cater customers around the world Review collected by and hosted on G2.com.

It very well integrate with system to create chatbot which can cater customer complaints Review collected by and hosted on G2.com.

Having multiple language for world wide support is bit challenge Review collected by and hosted on G2.com.