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Zaion

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6 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.8
Serving customers since
2017

Profile Name

Star Rating

6
0
0
0
0

Zaion Reviews

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Profile Name
Star Rating
6
0
0
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Verified User
U
Project Manager for Digitalization and Contact Center Automation
Enterprise (> 1000 emp.)
4.5/5

Having worked with this provider for several years, this reviewer values their flexibility and ability to ensure customer availability with minimal wait times. The reviewer notes a noticeable increase in resource needs and suggests that communication could be more proactive.

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Verified User in Insurance
EI
Verified User in Insurance
07/12/2021
Validated Reviewer
Verified Current User
Review source: Organic

A reliable partner

We work together with Zaion to set realistic targets and achieve those. I have been working very closely with a wonderful project manager, reacting fast to our requests and offering a wide range of suggestions to improve and enrich our callbot.
FR
Frédéric R.
07/01/2021
Validated Reviewer
Review source: Organic

An available, reliable and professional partner

I appreciate the availability of teams, the quality and fluidity of exchanges. We have been working together for more than a year by the method of small steps and continuous improvement.

About

Contact

HQ Location:
Paris, FR

Social

@Zaion

What is Zaion?

Zaion is a company specializing in AI-driven customer relations solutions. Leveraging advanced artificial intelligence technology, Zaion aims to enhance customer service interactions through digital and voice-driven channels. Their solutions focus on improving client engagement by deploying AI bots and virtual assistants that are designed to understand and respond to customer queries effectively. With a commitment to optimizing customer experience, Zaion also offers tools that integrate seamlessly with existing infrastructure, ensuring flexibility and ease of adoption.

Details

Year Founded
2017
Website
zaion.ai