Trusted by more than 35 million users worldwide, Jotform is an AI-powered online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any device. With an intuitive drag-and-drop interface, Jotform makes it simple for anyone to build professional, mobile-responsive forms without writing a single line of code. As a fully no-code platform, Jotform empowers users to automate workflows, streamline data collection, and digitize processes.
Jotform offers one of the largest template libraries in the industry, featuring 10,000+ ready-made form templates tailored to every use case. Popular categories include payment forms, lead generation forms, event registration forms, application forms, surveys, order forms, onboarding forms, consent forms, and feedback forms. Each template is fully customizable, allowing users to adjust layouts, add conditional logic, collect e-signatures, upload files, apply branding, and incorporate advanced field types. This level of flexibility ensures every form is optimized for user experience and aligned with organizational goals.
To streamline workflows, Jotform integrates seamlessly with over 200 popular third-party apps, including Google Sheets, Slack, Zoom, HubSpot, Salesforce, PayPal, Stripe, and numerous other business tools. These integrations automate data collection, payment processing, CRM updates, and team notifications. By connecting forms directly to the tools your team already uses, Jotform helps eliminate data silos and supports end-to-end process automation—all within a no-code environment.
Security and compliance are at the core of Jotform’s platform. Features such as HIPAA compliance options, 256-bit SSL encryption, CAPTCHA, form access controls, and audit logs help organizations protect sensitive data and meet industry standards. Whether you're collecting healthcare information, financial data, or internal employee records, Jotform provides the reliability and safeguards needed to operate with confidence.
With powerful features like automated emails, approval workflows, analytics dashboards, and embeddable widgets, Jotform delivers an all-in-one solution for organizations looking to simplify data collection and improve productivity. From small businesses to enterprises, educational institutions, healthcare providers, and nonprofits, millions of teams rely on Jotform to capture information efficiently and turn submissions into actionable results.
Average Rating: 4.6/5.0
Total Reviews: 5,569
G2 Deal: Save 50% on an annual Jotform plans
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Price: ~~$39/user/month~~ → $19.50/user/month
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How Do G2 Users Rate Jotform?
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Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
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Performance: 9.1/10 (Category avg: 8.9/10)
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Workflow Building: 8.4/10 (Category avg: 8.4/10)
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Dashboards: 8.4/10 (Category avg: 8.6/10)
Who Is the Company Behind Jotform?
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Seller: Jotform
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Company Website:
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Year Founded: 2006
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HQ Location: San Francisco, California
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LinkedIn® Page: www.linkedin.com
925 employees on LinkedIn®
Who Uses This Product?
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Who Uses This: Owner, CEO
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Top Industries: Non-Profit Organization Management, Education Management
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Company Size: 72% Small, 20% Medium
What Do G2 Reviewers Say About Jotform?
AI-generated summary from verified user reviews
Pros
- Users value the ease of use of Jotform, appreciating its simplicity for form creation and organization.
- Users appreciate the easy-to-use interface of Jotform, which simplifies form creation for both creators and customers.
- Users appreciate the ease of creation in Jotform, enabling quick setup and user-friendly form design.
- Users value Jotform for its user-friendly interface and extensive templates, making form creation and information gathering effortless.
- Users appreciate the user-friendly design of Jotform, making onboarding and management tasks simple and efficient.
Cons
- Users find Jotform expensive, wishing for more flexible pricing options and smaller feature tiers.
- Users are frustrated by the missing features of Jotform, particularly with unclear guidance and limitations on functionality.
- Users find form issues frustrating due to navigation challenges, integration limitations, and problems with automated sending.
- Users express frustration with limited customization, wishing for more options to personalize forms and templates.
- Users find the form design process confusing, struggling with integration and unclear usage of features.
What Are G2 Users Discussing About Jotform?
