# Best  AI Agents - Page 4

  *By [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)*


  
## How Many  AI Agents Products Does G2 Track?
**Total Products under this Category:** 1,976

### Category Stats (May 2026)
- **Average Rating**: 4.63/5


- **Top Trending Product**: Intellihr.com (+0.75)
*Last updated: May 18, 2026*

  
## How Does G2 Rank  AI Agents Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 257,500+ Authentic Reviews
- 1,976+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

  
## Which  AI Agents Is Best for Your Use Case?

- **Leader:** [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)
- **Highest Performer:** [Synthflow](https://www.g2.com/products/synthflow/reviews)
- **Top Trending:** [Retell AI](https://www.g2.com/products/retell-ai/reviews)
- **Best Free Software:** [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews)

  
---

**Sponsored**

### Checkmarx

Checkmarx is a type of application security solution designed to help organizations safeguard their software development processes while enhancing efficiency and reducing costs. The Checkmarx One platform stands out in the realm of enterprise-grade security, offering comprehensive protection that addresses the complexities of modern software development, including legacy systems and AI-generated code. By scanning trillions of lines of code annually, Checkmarx enables companies to significantly lower their vulnerability density, ensuring a robust defense against potential threats. The platform is particularly beneficial for software development teams, security professionals, and organizations that prioritize secure coding practices. With the increasing reliance on AI technologies and the rapid pace of software development, Checkmarx One provides essential tools to mitigate risks associated with both traditional and emerging programming languages. Its innovative architecture, powered by autonomous security agents and AI-native intelligence, allows organizations to integrate security seamlessly into their development workflows, thereby accelerating development velocity without compromising on safety. Key features of Checkmarx One include Triage Assist, which employs an autonomous AI agent to prioritize vulnerabilities based on real-world exploitability and contextual risk. This feature empowers teams to concentrate their efforts on the most critical issues rather than getting bogged down by static severity scores. Additionally, Remediation Assist generates review-ready fixes for validated vulnerabilities prior to code merges, streamlining the secure delivery process and minimizing the manual overhead typically associated with remediation tasks. Developer Assist is another notable feature, acting as a standalone security agent that identifies risks during the coding process. By providing safe, explainable, and verified fixes directly within the integrated development environment (IDE), it supports developers in maintaining a stable and rapid development pace. Furthermore, the platform includes AI Supply Chain Security, which offers centralized governance and visibility for AI components embedded in applications, ensuring that hidden AI assets are discovered and managed effectively. Lastly, Checkmarx One incorporates advanced analysis engines such as AI SAST and DAST for AI, which enhance security measures across various environments. The AI SAST feature expands detection capabilities to cover emerging and unsupported programming languages, while the DAST for AI strengthens runtime protection in continuous integration and deployment (CI/CD) settings. Together, these features position Checkmarx One as a comprehensive solution for organizations looking to fortify their software development lifecycle against evolving threats.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1010752&secure%5Bdisplayable_resource_id%5D=1010752&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1010752&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=4475&secure%5Bresource_id%5D=1010752&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-agents%3Fpage%3D20&secure%5Btoken%5D=89068f1302494655975c23f06ca16180d5a6265f63dff5f737e058cbb65cbae9&secure%5Burl%5D=https%3A%2F%2Fcheckmarx.com%2Frequest-a-demo%2F&secure%5Burl_type%5D=book_demo)

---

  ## What Are the Top-Rated  AI Agents Products in 2026?
### 1. [CloseBot](https://www.g2.com/products/closebot/reviews)
  The Leading Conversational AI Agent Builder Platform to Qualify Leads and Book Meetings 24/7 CloseBot is a cutting-edge conversational AI platform designed to revolutionize how businesses interact with their leads and customers across multiple channels. It stands out as a powerful tool, particularly for businesses using platforms like GoHighLevel, offering a robust and user-friendly solution for automating communication, qualifying leads, booking appointments, and providing exceptional customer service. Utilizes an objective-based AI system where you define specific goals for the bot to achieve during conversations, such as lead qualification or appointment booking. This allows the bot to dynamically adapt its responses and prompting to meet those objectives, leading to more focused and effective interactions. Seamless integration with GoHighLevel, enabling automatic contact tagging and the mapping of collected information to custom fields within GoHighLevel. This integration streamlines data management and allows for triggering automations within GoHighLevel based on CloseBot interactions. Integrates with a knowledge base where you can upload documents or provide website URLs for the AI to learn from and reference during conversations. This allows the bot to provide accurate and specific information about your business, products, or services. Smart follow-up capabilities that allow you to automate follow-up messages based on the context of the conversation. This ensures that leads and customers receive timely and relevant communication, improving engagement and conversion opportunities. Built with a dynamic prompting algorithm that works in the background to create effective prompts based on your objectives and the flow of the conversation. This reduces the complexity of manual prompt engineering, allowing users to focus on defining their desired outcomes rather than crafting intricate instructions.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 162

**Who Is the Company Behind CloseBot?**

- **Seller:** [CloseBot](https://www.g2.com/sellers/closebot)
- **Company Website:** https://closebot.com/
- **Year Founded:** 2023
- **HQ Location:**  Everett, WA
- **LinkedIn® Page:** https://www.linkedin.com/company/closebot-ai/ (17 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** CEO, Founder
  - **Top Industries:** Marketing and Advertising, Real Estate
  - **Company Size:** 56% Small-Business, 5% Mid-Market


#### What Are CloseBot's Pros and Cons?

**Pros:**

- Ease of Use (18 reviews)
- Easy Setup (11 reviews)
- Automation (6 reviews)
- 24/7 Support (3 reviews)
- AI Integration (3 reviews)

**Cons:**

- Bot Functionality (3 reviews)
- Limited Customization (3 reviews)
- Complexity (2 reviews)
- Difficult Setup (2 reviews)
- Integration Issues (2 reviews)

### 2. [Breakout](https://www.g2.com/products/breakout-2025-03-16/reviews)
  Breakout is your inbound AI SDR — built to identify high-intent website visitors, engage them in real-time, qualify them, and book meetings directly into your sales team’s calendar. 1\ Breakout greets every visitor like it already knows them: Breakout instantly recognizes who’s on your site—based on UTM, company, or behavior—and kicks off a smart, friendly conversation using AI that actually sounds human. 2\ Breakout handles every question instantly and keeps the lead warm - The AI SDR chats with your buyers 24/7, answers their questions, and gently nudges them toward conversion—so no one slips through the cracks. 3\ Breakout gives live, personalized demos—on the spot - Whether it’s a quick voice walkthrough or a custom slide deck, Breakout shows buyers exactly what they need, right when they need it. 4\ Breakout books the right meeting, even after hours - It finds the right rep, checks calendars, and schedules the meeting—so your team wakes up to new pipeline every day.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 27

**Who Is the Company Behind Breakout?**

- **Seller:** [Breakout](https://www.g2.com/sellers/breakout-967944ef-8f44-413c-ae5a-201f848a8d30)
- **Year Founded:** 2024
- **HQ Location:** San Francisco Bay Area, US
- **LinkedIn® Page:** https://www.linkedin.com/company/breakoutai/ (39 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Computer Software
  - **Company Size:** 60% Small-Business, 37% Mid-Market


#### What Are Breakout's Pros and Cons?

**Pros:**

- Time-saving (19 reviews)
- Ease of Use (18 reviews)
- Features (17 reviews)
- Integrations (17 reviews)
- Easy Setup (16 reviews)

**Cons:**

- Feature Complexity (2 reviews)
- Limited Analytics (2 reviews)
- Missing Features (2 reviews)
- AI Limitations (1 reviews)
- Buggy Software (1 reviews)

### 3. [Rezolve.ai](https://www.g2.com/products/rezolve-ai/reviews)
  Rezolve.ai delivers Agentic AI for IT, HR, and FinOps teams. The platform autonomously resolves support requests, executes workflows, and automates service operations across voice, chat, email, Microsoft Teams, and Slack.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 38

**Who Is the Company Behind Rezolve.ai?**

- **Seller:** [Rezolve AI](https://www.g2.com/sellers/rezolve-ai)
- **Year Founded:** 2017
- **HQ Location:** Dublin, US
- **Twitter:** @rezolve_ai (466 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/rezolveai (134 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 71% Mid-Market, 18% Enterprise


#### What Are Rezolve.ai's Pros and Cons?

**Pros:**

- Customer Support (11 reviews)
- Ease of Use (10 reviews)
- Helpful (10 reviews)
- Setup Ease (5 reviews)
- Communication Efficiency (4 reviews)

**Cons:**

- Missing Features (3 reviews)
- Limited Features (2 reviews)
- Software Reliability (2 reviews)
- Technical Issues (2 reviews)
- App Glitches (1 reviews)

### 4. [Zoom AI Companion](https://www.g2.com/products/zoom-ai-companion/reviews)
  Introducing Zoom AI Companion 3.0. AI Companion does more than save you time. It captures context, uncovers insights, and helps you deliver better work — from stronger customer conversations to faster, more-informed decisions. Get more insights from your conversations - Uncover critical information across your conversations, docs, and apps with note-taking capabilities and enterprise search. Be more effective with your time - Optimize your day with AI that helps handle the tedious work across meetings, docs, chat and more, so you can focus on what only you can do. Deliver high quality work faster for you - Level up your work and engage with your customers faster and better in a new AI work surface designed to get it right with minimal guidance.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 250

**Who Is the Company Behind Zoom AI Companion?**

- **Seller:** [Zoom](https://www.g2.com/sellers/zoom-a5000ea1-6d30-4ab4-b591-20723189ac97)
- **Company Website:** https://www.zoom.com
- **Year Founded:** 2011
- **HQ Location:** San Jose, CA
- **Twitter:** @zoom (1,043,708 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2532259/ (13,251 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 39% Small-Business, 35% Mid-Market


#### What Are Zoom AI Companion's Pros and Cons?

**Pros:**

- Ease of Use (134 reviews)
- Features (85 reviews)
- Helpful (68 reviews)
- Useful (68 reviews)
- Efficiency (63 reviews)

**Cons:**

- Missing Features (28 reviews)
- Inaccuracy (26 reviews)
- Limited Features (26 reviews)
- Accuracy Issues (23 reviews)
- Zoom Issues (21 reviews)

### 5. [MeBeBot Intelligent Assistant](https://www.g2.com/products/mebebot-intelligent-assistant/reviews)
  MeBeBot is an AI-driven platform that streamlines the entire employee journey by providing instant, accurate, and consistent answers to HR, IT, and Operations questions. Integrated directly into existing workflows like Slack and Microsoft Teams, MeBeBot acts as a centralized, "one-stop bot" for your global workforce, 24/7. Our proprietary AI, developed by HR professionals, leverages your company's own knowledge base to deliver answers with 97% accuracy. This automation frees your support teams from repetitive inquiries, saving 2-3 hours per day and reducing overall employee support costs by 40-60%. Beyond reactive support, MeBeBot’s AI Agent workflows automate manual processes like onboarding checklists, while proactive push notifications keep employees informed. MeBeBot ensures reliability with built-in guardrails and enterprise-grade security, featuring SOC 2 Type 2 certification and GDPR compliance to protect your sensitive data. Designed for companies of all sizes, from SMBs to large enterprises, MeBeBot is easy to deploy and customize. By handling Tier 1 questions and automating routine tasks, MeBeBot allows your teams to focus on strategic initiatives that drive business growth.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 26

**Who Is the Company Behind MeBeBot Intelligent Assistant?**

- **Seller:** [MeBeBot](https://www.g2.com/sellers/mebebot)
- **Year Founded:** 2018
- **HQ Location:** Austin, US
- **Twitter:** @HRTalkBot (34 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/33190792 (17 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Computer Software
  - **Company Size:** 42% Mid-Market, 26% Enterprise


#### What Are MeBeBot Intelligent Assistant's Pros and Cons?

**Pros:**

- Customer Support (12 reviews)
- Ease of Use (12 reviews)
- Helpful (10 reviews)
- Efficiency (8 reviews)
- Implementation Ease (6 reviews)

**Cons:**

- Integration Issues (2 reviews)
- Learning Curve (2 reviews)
- Reporting Issues (2 reviews)
- Challenging Reporting (1 reviews)
- Complexity (1 reviews)

### 6. [Maqsam](https://www.g2.com/products/maqsam/reviews)
  The first Arabic-native AI agent integrated into the region’s leading customer service software. We are the leading Arabic AI-powered customer service software in the MENA region, revolutionizing customer experience by integrating with CRMs to optimize data management, automate tasks, boost efficiency, and drive revenue growth while offering local numbers globally. Maqsam’s Arabic-native AI Agent brings smarter conversations to the Arab world. Seamlessly integrated into our customer service software, Maqsam’s easy-to-deploy AI agent understands different Arabic dialects, context, and cultural nuances. Supported by a full suite of AI features, and the most accurate Arabic speech-to-text call transcription on the market, Maqsam’s platform empowers agents to respond faster and more naturally, and build upon rich insights from accurate sentiment analysis tools, a live dashboard, and so much more. Maqsam also makes it easy for businesses to grow roots and expand into new regional markets with local numbers, ensuring that every customer feels connected and supported close to home. By combining automation with a deep understanding of language and culture, Maqsam enables businesses to deliver reliable, personal, and around-the-clock support that customers truly connect with. Maqsam is leading the future of Arabic AI with a dedicated research team developing the company's own LLM model, leveraging the latest advancements in AI technology. Maqsam has become a pioneer in accurately transcribing Arabic calls and delivering advanced reports and analytics, making it the top choice for business communication solutions that effectively handle the various complexities of the Arabic language.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 82

**Who Is the Company Behind Maqsam?**

- **Seller:** [Maqsam](https://www.g2.com/sellers/maqsam)
- **Company Website:** https://maqsam.com/?utm_source=g2&utm_medium=referral&utm_campaign=g2campaign?utm_content=visit-website#contact
- **Year Founded:** 2019
- **HQ Location:** Al Rabie District, SA
- **Twitter:** @MaqsamHQ (271 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/52185164 (150 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Financial Services, Information Technology and Services
  - **Company Size:** 53% Small-Business, 39% Mid-Market


#### What Are Maqsam's Pros and Cons?

**Pros:**

- Ease of Use (14 reviews)
- Features (8 reviews)
- Call Management (7 reviews)
- Customer Support (7 reviews)
- Helpful (7 reviews)

**Cons:**

- Call Issues (6 reviews)
- Call Quality Issues (5 reviews)
- Poor Call Quality (4 reviews)
- Voice Quality Issues (4 reviews)
- Audio Issues (2 reviews)

### 7. [Evly](https://www.g2.com/products/evly/reviews)
  Evly is an AI assistant designed to enhance your customer service, built by support veterans who understand what actually works. Unlike other AI, Evly actually gets your business, seamlessly integrating into your CRMs and workflows. Why Evly? Evly will let you handle 85% of routine requests in under 15 seconds and in more than 95 languages, anytime. Our AI delivers human-like responses across 6+ industries while your team focuses on complex issues. Key benefits highlighted - Lightning-fast 15-second response times for common queries - Complete automation of routine tasks (cancellations, transactions, changes) - 95+ language support for global customers - Seamless integration with existing tools and workflows - Deep analytics for continuous improvement - 24/7 omnichannel coverage Evly is that one AI that adapts to you and works for you, not the other way around.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 22

**Who Is the Company Behind Evly?**

- **Seller:** [EverHelp](https://www.g2.com/sellers/everhelp)
- **Year Founded:** 2021
- **HQ Location:** Warsaw, PL
- **LinkedIn® Page:** https://www.linkedin.com/company/everhelp (249 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Retail
  - **Company Size:** 123% Small-Business, 18% Mid-Market


#### What Are Evly's Pros and Cons?

**Pros:**

- Ease of Use (15 reviews)
- Automation (14 reviews)
- Customer Satisfaction (12 reviews)
- Connectivity (6 reviews)
- Tracking (6 reviews)

**Cons:**

- Dashboard Issues (3 reviews)
- Difficult Setup (3 reviews)
- Steep Learning Curve (2 reviews)
- Understanding Issues (2 reviews)
- Difficult Implementation (1 reviews)

### 8. [Glean](https://www.g2.com/products/glean-technologies-glean/reviews)
  Glean is the Work AI platform that connects and understands your company’s data so every employee can find answers, generate content, and automate work with AI. Built around Search, Assistant, and Agents, Glean delivers trusted, personalized AI grounded in your company’s knowledge. With 100+ connectors, real-time permissions, and enterprise-grade security and governance, Glean helps teams work faster and turn knowledge into action. Glean: Work AI that Works.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 159

**Who Is the Company Behind Glean?**

- **Seller:** [Glean Technologies](https://www.g2.com/sellers/glean-technologies-db5ca3dc-c8a9-4900-9065-0c1ab979908a)
- **Company Website:** https://www.glean.com
- **Year Founded:** 2019
- **HQ Location:** Palo Alto, CA
- **Twitter:** @gleanwork (741 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/gleanwork/ (1,425 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Software Engineer, Account Executive
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 51% Enterprise, 43% Mid-Market


#### What Are Glean's Pros and Cons?

**Pros:**

- Ease of Use (5 reviews)
- Speed (5 reviews)
- Time-saving (4 reviews)
- Fast Search (2 reviews)
- Intuitive (2 reviews)

**Cons:**

- Improvement Needed (3 reviews)
- Search Functionality (2 reviews)
- Inadequate Filtering (1 reviews)
- Lack of Information (1 reviews)
- Limited Customization (1 reviews)

### 9. [LivePerson](https://www.g2.com/products/liveperson/reviews)
  LivePerson is the enterprise leader in digital customer conversations. Our digital customer conversation platform is trusted by the world’s biggest brands to accelerate their contact center transformation, orchestrate conversations across all channels, departments and systems, supercharge agent productivity, and deliver more personalized, AI-empowered customer experiences. Our platform is built for large, highly-regulated, consumer-facing enterprises. Hundreds of the world’s leading brands — including HSBC, Burberry, Chipotle, and Virgin Media — use our Conversational Cloud® platform to engage with millions of consumers safely and responsibly. We power a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of generative AI and large language models(LLM) for better business outcomes. With LivePerson’s solutions, you can understand what customers want, connect to the right channels, assist your agents, and embrace AI-powered automation — all in service of your business and customers. Here are some of the business outcomes brands are seeing with LivePerson: - 2x uptick in employee efficiency - 10X conversions vs. traditional digital - 20% boost in customer satisfaction - 90% automation containment rates - 50% decrease in agent attrition rates With LivePerson, you have the world’s largest dataset at your fingertips. The Conversational Cloud platform powers nearly 1 billion conversational interactions each month, making our AI more accurate than any competitor and used by every major industry across the world. We help you turn your customers’ words into actionable data — and dollar signs for your business.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 185

**Who Is the Company Behind LivePerson?**

- **Seller:** [LivePerson](https://www.g2.com/sellers/liveperson)
- **Company Website:** https://www.liveperson.com/
- **Year Founded:** 1995
- **HQ Location:** New York, NY
- **Twitter:** @LivePerson (10,781 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/164748/ (1,196 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Internet, Retail
  - **Company Size:** 43% Mid-Market, 33% Enterprise


#### What Are LivePerson's Pros and Cons?

**Pros:**

- Features (35 reviews)
- Ease of Use (31 reviews)
- Helpful (28 reviews)
- Artificial Intelligence (20 reviews)
- Efficiency (19 reviews)

**Cons:**

- Learning Curve (21 reviews)
- Complexity (14 reviews)
- Steep Learning Curve (14 reviews)
- Expensive (11 reviews)
- Missing Features (10 reviews)

### 10. [Replicant](https://www.g2.com/products/replicant-replicant/reviews)
  Replicant is the leader in agentic AI for customer service. Our platform replicates your top-performing agents to automate complex conversations across voice, chat, and SMS, delivering instant, reliable, brand-aligned CX. With 6+ years of experience and 200+ enterprise deployments, our AI agents resolve customer issues end-to-end with full visibility into every interaction, giving enterprises the insights and control to drive true AI transformation.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 44

**Who Is the Company Behind Replicant?**

- **Seller:** [Replicant](https://www.g2.com/sellers/replicant)
- **Year Founded:** 2017
- **HQ Location:** San Francisco, California
- **Twitter:** @replicant (3 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/replicant/ (176 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Financial Services, Health, Wellness and Fitness
  - **Company Size:** 51% Mid-Market, 42% Enterprise


#### What Are Replicant's Pros and Cons?

**Pros:**

- Customer Engagement (2 reviews)
- Customer Satisfaction (2 reviews)
- Customer Support (2 reviews)
- Ease of Use (2 reviews)
- Easy Setup (2 reviews)

**Cons:**

- AI Limitations (1 reviews)
- AI Performance (1 reviews)
- Call Issues (1 reviews)
- Inadequate AI Features (1 reviews)
- Limited AI (1 reviews)

### 11. [Clara (AI SDR)](https://www.g2.com/products/clara-ai-sdr/reviews)
  Clara is a face-to-face AI SDR that appears as a lifelike video presence on your website not a text chatbot. Clara engages website visitors in live video conversations, shares her screen to present product demos, navigates live web pages during the call, qualifies leads through natural dialogue, handles objections, and books meetings directly into your sales team's calendar. Clara operates 24/7 across every time zone, powered by TruGen.ai's real-time avatar technology. Unlike text-based AI SDR tools, Clara delivers the experience of a Zoom call with your best sales rep automatically, for every visitor, the moment they land on your site. SOC 2 Type II, GDPR, HIPAA, and ISO 27001 certified. Integrates with HubSpot, Salesforce, Slack, and Calendly.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 21

**Who Is the Company Behind Clara (AI SDR)?**

- **Seller:** [TruGen AI](https://www.g2.com/sellers/trugen-ai)
- **Year Founded:** 2024
- **HQ Location:** New York, US
- **LinkedIn® Page:** https://www.linkedin.com/company/trugen-ai/ (40 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Computer Software, Information Services
  - **Company Size:** 52% Small-Business, 43% Mid-Market


### 12. [Cognigy.AI](https://www.g2.com/products/cognigy-ai/reviews)
  NiCE Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market. Its award-winning solution empowers businesses to deliver exceptional customer service that is instant, personalized, in any language, and on any channel. Through the perfect combination of Generative and Conversational AI, NiCE Cognigy’s AI Agents are shaping the future of customer service, increasing customer satisfaction, and supporting employees in real-time.  Built on the foundation of the world’s leading Conversational AI platform, NiCE Cognigy's AI Agents provide next-gen customer service, absorb your enterprise knowledge, and come fully equipped with intelligent IVR, smart self-service, and agent assist. Supplied with dozens of pretrained skills, they work seamlessly with existing enterprise systems, learn from your human agents, and give them superpowers.  Over 1000 brands worldwide trust NiCE Cognigy and its vast partner network to create AI customer service agents for their business. NiCE Cognigy's worldwide customer portfolio includes Bosch, Frontier Airlines, Lufthansa Group, Mercedes-Benz, and Toyota.   


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 12

**Who Is the Company Behind Cognigy.AI?**

- **Seller:** [Cognigy.AI](https://www.g2.com/sellers/cognigy-ai)
- **Year Founded:** 2016
- **HQ Location:** Düsseldorf, North Rhine-Westphalia
- **Twitter:** @cognigy (930 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/cognigy/ (311 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 38% Enterprise, 31% Mid-Market


#### What Are Cognigy.AI's Pros and Cons?

**Pros:**

- Ease of Use (5 reviews)
- Chatbot Development (2 reviews)
- Efficiency (2 reviews)
- Features (2 reviews)
- Analytics (1 reviews)

**Cons:**

- Limited Features (2 reviews)
- Bot Functionality (1 reviews)
- Chat Management (1 reviews)
- Complex Workflows (1 reviews)
- Data Analytics Issues (1 reviews)

### 13. [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews)
  SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 595

**Who Is the Company Behind SAP Engagement Cloud (formerly SAP Emarsys)?**

- **Seller:** [SAP](https://www.g2.com/sellers/sap)
- **Company Website:** https://www.sap.com/
- **Year Founded:** 1972
- **HQ Location:** Walldorf
- **Twitter:** @SAP (297,206 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/sap/ (141,341 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** CRM Manager, Marketing Manager
  - **Top Industries:** Retail, Apparel & Fashion
  - **Company Size:** 49% Mid-Market, 22% Small-Business


#### What Are SAP Engagement Cloud (formerly SAP Emarsys)'s Pros and Cons?

**Pros:**

- Ease of Use (76 reviews)
- Automation (56 reviews)
- Features (54 reviews)
- Helpful (45 reviews)
- Personalization (42 reviews)

**Cons:**

- Missing Features (40 reviews)
- Learning Curve (39 reviews)
- Difficult Learning (32 reviews)
- Limited Features (31 reviews)
- Not Intuitive (31 reviews)

### 14. [telli](https://www.g2.com/products/telli/reviews)
  telli is a next-generation call operations platform designed to simplify customer interactions through advanced AI sales agents and auto dialers. This innovative solution leverages human-like voice AI technology to automate complex call workflows, ensuring that every lead is engaged and every customer query is addressed around the clock. By transforming the way businesses interact with their customers, telli enhances operational efficiency and improves customer satisfaction. The platform caters to a diverse range of industries, including Solar & HVAC, Healthcare, Real Estate, Insurance, and Financial Services. Its capabilities are tailored to automate critical stages of the customer journey, making it an invaluable tool for businesses seeking to optimize their communication processes. For instance, telli excels in lead qualification and reactivation, allowing businesses to convert and qualify leads through phone calls and messages, as well as re-engage past customers to recover lost revenue. This targeted approach ensures that no potential opportunity is overlooked. One of the standout features of telli is its 24/7 AI receptionist and customer service capabilities. The platform is designed to answer every call instantly, resolve complex issues, and route calls to the appropriate human agents when necessary. This ensures that customers receive timely assistance, enhancing their overall experience. Additionally, telli simplifies appointment booking by seamlessly scheduling meetings across different time zones, integrating directly with team calendars to streamline the process. telli also offers operational task management, handling payment reminders and upselling opportunities to maximize customer lifetime value. Its ability to initiate calls in under 10 seconds allows businesses to capture lead attention effectively, while warm transfers to sales teams ensure that prospects receive personalized attention when needed. These features collectively contribute to a more efficient sales process and improved customer engagement. Businesses choose telli for its proven performance, reporting significant returns on investment, including a 12% increase in conversion rates, a 53% improvement in reachability, and a 33% boost in booking rates. The platform is known for its rapid implementation, enabling companies to scale their call operations quickly without the burden of establishing a large internal call center. Furthermore, telli prioritizes security and reliability, adhering to high standards of data protection and compliance, ensuring that all interactions remain secure. This combination of features and benefits positions telli as a leading solution in the call operations landscape, empowering businesses to enhance their customer engagement strategies effectively.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 21

**Who Is the Company Behind telli?**

- **Seller:** [telli technologies](https://www.g2.com/sellers/telli-technologies)
- **Company Website:** https://www.telli.com/
- **Year Founded:** 2024
- **HQ Location:** Berlin
- **LinkedIn® Page:** https://www.linkedin.com/company/tellitechnologies/ (25 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 33% Mid-Market, 33% Small-Business


#### What Are telli's Pros and Cons?

**Pros:**

- Customer Support (4 reviews)
- Ease of Use (4 reviews)
- Helpful (4 reviews)
- Efficiency (3 reviews)
- Features (3 reviews)

**Cons:**

- Dashboard Issues (1 reviews)
- Difficult Reporting (1 reviews)
- Long Delays (1 reviews)
- Long Wait Times (1 reviews)
- Missing Features (1 reviews)

### 15. [Dust](https://www.g2.com/products/dust-dust/reviews)
  Dust is the Enterprise platform to build custom AI agents, connected to your company knowledge, powered by the best AI models. Dust powers every team, from support to legal to engineering. Start with pre-built templates, customize them to your specific needs, and deploy your AI agents everywhere. Dust is trusted by hundreds of companies worldwide.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 30

**Who Is the Company Behind Dust?**

- **Seller:** [Dust](https://www.g2.com/sellers/dust-0a447854-359e-43a8-a905-8d9756c54386)
- **Year Founded:** 2023
- **HQ Location:** Paris, FR
- **Twitter:** @DustHQ (11,624 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/dust-tt/ (119 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 57% Mid-Market, 37% Small-Business


#### What Are Dust's Pros and Cons?

**Pros:**

- Chatbot Development (1 reviews)
- Customization (1 reviews)
- Ease of Use (1 reviews)
- Flexibility (1 reviews)
- User Interface (1 reviews)


### 16. [Leena AI Autonomous Agent](https://www.g2.com/products/leena-ai-autonomous-agent/reviews)
  Founded in 2018, Leena AI is the world’s largest independent employee‐facing agentic AI-based Assistant, serving hundreds of enterprises worldwide. Its Agentic AI platform empowers employees to access knowledge and execute transactions across ERP, CRM, HRIS, ITSM, and other business systems through a single conversational interface. Customers routinely achieve a 70 % reduction in IT, HR, and finance ticket volumes while boosting employee productivity through intuitive self‐service. Leena AI is on a mission to build the world’s most iconic agentic AI company, trusted by global leaders to transform how work gets done.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 147

**Who Is the Company Behind Leena AI Autonomous Agent?**

- **Seller:** [Leena AI](https://www.g2.com/sellers/leena-ai)
- **Year Founded:** 2018
- **HQ Location:** 132 West, 31st Street, Suite #1006, New York 10001
- **Twitter:** @LeenaAI_ (364 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/13370785/ (290 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Inside sales specialist
  - **Top Industries:** Information Technology and Services, Financial Services
  - **Company Size:** 70% Enterprise, 24% Mid-Market


#### What Are Leena AI Autonomous Agent's Pros and Cons?

**Pros:**

- Ease of Use (22 reviews)
- Efficiency (21 reviews)
- Helpful (21 reviews)
- Customer Support (20 reviews)
- HR Management (14 reviews)

**Cons:**

- Technical Issues (8 reviews)
- Reporting Issues (5 reviews)
- Software Bugs (5 reviews)
- Lack of Features (4 reviews)
- Limited Features (4 reviews)

### 17. [HighLevel](https://www.g2.com/products/highlevel/reviews)
  HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling, Proposals, Estimates, Invoicing, Reporting, Webhooks, and more! Flat pricing, unlimited sub-accounts for agencies managing clients that can be cloned to speed up setups, and even white-label! Start with a 14 day free trial!


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 623

**Who Is the Company Behind HighLevel?**

- **Seller:** [HighLevel](https://www.g2.com/sellers/highlevel)
- **Company Website:** https://gohighlevel.com
- **Year Founded:** 2018
- **HQ Location:** Dallas, Texas
- **Twitter:** @gohighlevel (8,725 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/highlevel/ (2,132 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Owner, CEO
  - **Top Industries:** Marketing and Advertising, Consulting
  - **Company Size:** 63% Small-Business, 3% Mid-Market


#### What Are HighLevel's Pros and Cons?

**Pros:**

- Features (156 reviews)
- Helpful (140 reviews)
- Customer Support (139 reviews)
- Feature Richness (127 reviews)
- Automation (124 reviews)

**Cons:**

- Learning Curve (141 reviews)
- Missing Features (91 reviews)
- Steep Learning Curve (90 reviews)
- Not Intuitive (56 reviews)
- Poor Customer Support (53 reviews)

### 18. [Moveworks](https://www.g2.com/products/moveworks/reviews)
  Moveworks unifies every business system with natural language, giving employees one place to go to find information, automate tasks, and be more productive, increasing employee efficiency and satisfaction by streamlining everyday tasks. Powered by a pioneering agentic AI infrastructure that leverages the world’s most advanced LLMs and our proprietary MoveLM models, Moveworks understands employee requests, devises intelligent plans, and executes actions to complete tasks across application boundaries in over 100 languages. More than 350 brands, such as Toyota, Spotify, GitHub, Marriott, Snowflake, Unity, Databricks, Broadcom, Hearst, and Palo Alto Networks, trust Moveworks to automate menial tasks and power a universal search interface across business applications. Learn more at moveworks.com.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 114

**Who Is the Company Behind Moveworks?**

- **Seller:** [Moveworks](https://www.g2.com/sellers/moveworks)
- **Company Website:** https://www.moveworks.com/
- **Year Founded:** 2016
- **HQ Location:** Mountain View, US
- **Twitter:** @moveworks (5,766 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/moveworksai/ (714 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 63% Enterprise, 13% Small-Business


#### What Are Moveworks's Pros and Cons?

**Pros:**

- Efficiency (11 reviews)
- Ease of Use (10 reviews)
- AI Integration (7 reviews)
- Innovation (7 reviews)
- Time-Saving (6 reviews)

**Cons:**

- Complexity (5 reviews)
- Learning Curve (4 reviews)
- Time-Consuming (4 reviews)
- Usage Limitations (4 reviews)
- Delayed Response (3 reviews)

### 19. [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews)
  ElevenLabs is the world’s most advanced generative media and voice AI company, powering creation, localization, and intelligent interaction across every medium. Built around two core platforms—Creative and Agents—ElevenLabs combines state-of-the-art speech, sound, image, and video technologies to make digital expression instant, human, and scalable. The Creative Platform provides everything teams need to generate, transform, and produce media at studio quality. It includes Voice v3 (the most expressive text-to-speech model on the market), Scribe v2 for industry-leading speech-to-text, Voice Design and Voice Cloning for personalized character creation, Voice Isolator and Voice Changer for transformation, and Realtime Speech-to-Text for dynamic use cases. Users can also generate AI Sound Effects (SFX), AI Music, and create visuals through Image and Video generation. Production tools like Studio, Dubbing, Voice Library, and Productions enable full-scale localization and content workflows—all in one seamless environment. The Agents Platform extends ElevenLabs’ technology into real-time interaction. It allows developers and enterprises to deploy voice-native AI agents that can reason, converse, and complete tasks. Through built-in Workflows, agents can act on context, access information, and deliver personalized customer experiences across sales, support, and education—all powered by ElevenLabs’ expressive voice technology. Enterprises integrate via SOC 2-compliant APIs, SDKs, and on-prem deployments to build secure, scalable, and multilingual solutions. Ethical guardrails such as Speech Classifier, watermarking, and granular voice usage controls ensure trust and transparency across every product. From content creation and localization to intelligent automation, ElevenLabs unites creativity and communication—empowering the world to create, converse, and connect in any language, medium, or voice.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1,131

**Who Is the Company Behind ElevenLabs?**

- **Seller:** [Eleven Labs](https://www.g2.com/sellers/eleven-labs-1235fa78-9455-4719-b9e0-9bae6a18eb20)
- **Company Website:** https://elevenlabs.io/
- **Year Founded:** 2022
- **HQ Location:** New York, US
- **LinkedIn® Page:** https://www.linkedin.com/company/elevenlabsio/ (693 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** CEO, Founder
  - **Top Industries:** Marketing and Advertising, Entertainment
  - **Company Size:** 72% Small-Business, 6% Mid-Market


#### What Are ElevenLabs's Pros and Cons?

**Pros:**

- Ease of Use (470 reviews)
- Quality (318 reviews)
- Speed (289 reviews)
- Features (239 reviews)
- Easy Setup (218 reviews)

**Cons:**

- Expensive (171 reviews)
- Needs Improvement (163 reviews)
- Pricing Issues (148 reviews)
- Missing Features (129 reviews)
- Pronunciation Issues (109 reviews)

### 20. [Ada](https://www.g2.com/products/ada-support-inc-ada/reviews)
  Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across support channels with AI agents. Since 2016, Ada has powered more than 5.5 billion interactions for global brands like Cebu Pacific, IPSY, monday.com, Pinterest, Square, and Sky, delivering extraordinary experiences at scale. Ada’s generative AI agents act as your most valuable customer service employee, delivering always-on, global support across every channel and language. From email and messaging to voice and beyond, Ada consolidates support operations, breaks down silos, and gives teams time back to focus on what matters most. AI Voice: Eliminate wait times with natural, fast, and frustration-free phone support—no IVR menus, only effortless resolutions. AI Messaging: Deliver always-on, personalized customer support across social, web, mobile, SMS, and more. AI Email: Turn your email channel into a productivity powerhouse with AI that resolves 70% of emails instantly. Designed for enterprise, Ada combines automation and intelligence with unmatched control, transparency, and security. Own your AI customer service strategy end-to-end within one platform. Coach your AI agent, track performance, ensure compliance, and integrate seamlessly—all in one place. Automate complex SOP workflows—from refunds to trial extensions, train your AI agent to follow SOPs with precision using Ada playbooks. Measure ROI—Track CSAT, automated resolutions, NPS, and custom KPIs that matter to your business, so you can prove performance and prioritize what’s working. Enterprise-grade security—HIPAA, SOC2, and GDPR compliant to safeguard sensitive data with industry-leading security practices. Effortlessly integrate your tech stack—a robust ecosystem of out-of-the-box integrations and flexible APIs for a seamless flow of data. Discover how Ada can resolve 83% of customer inquiries automatically, reduce costs, and achieve faster response times and higher CSAT, without compromising quality. Book a free consultation with our AI customer service experts to discover how you can deliver efficient, high-quality support on every channel.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 170

**Who Is the Company Behind Ada?**

- **Seller:** [ADA SUPPORT, INC.](https://www.g2.com/sellers/ada-support-inc)
- **Company Website:** https://ada.cx
- **Year Founded:** 2016
- **HQ Location:** Toronto, Ontario
- **Twitter:** @ada_cx (1,931 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/16194366/ (705 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Financial Services, Telecommunications
  - **Company Size:** 62% Mid-Market, 20% Small-Business


#### What Are Ada's Pros and Cons?

**Pros:**

- Ease of Use (23 reviews)
- Helpful (21 reviews)
- Customer Support (17 reviews)
- Features (17 reviews)
- Easy Setup (13 reviews)

**Cons:**

- Usability Issues (10 reviews)
- Integration Issues (9 reviews)
- Missing Features (8 reviews)
- Usage Limitations (8 reviews)
- AI Limitations (7 reviews)

### 21. [FPT.AI](https://www.g2.com/products/fpt-ai/reviews)
  FPT.AI is a comprehensive AI platform for business, aiming to elevate customer experience, increase productivity, improve employee experience, and optimize operating expenses. Established in 2017, FPT.AI offers a comprehensive AI platform with 05 inclusive solutions: Conversational AI, AI Contact Center Enhancement, Digital Customer Onboarding, Intelligent Document Processing, and AI Mentor. Currently, FPT.AI has empowered over 1000 enterprises in 15 countries to increase 67% productivity and save 40% operating costs, along with 10220 virtual assistants that are automating 200M+ interactions per month, serving more than 20 million end-users.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 40

**Who Is the Company Behind FPT.AI?**

- **Seller:** [FPT.AI](https://www.g2.com/sellers/fpt-ai)
- **Company Website:** https://fpt.ai/
- **Year Founded:** 2017
- **HQ Location:** Hanoi, VN
- **Twitter:** @fpt_ai (31 Twitter followers)
- **LinkedIn® Page:** http://www.linkedin.com/company/fptai (18 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Information Technology and Services, Marketing and Advertising
  - **Company Size:** 43% Mid-Market, 43% Small-Business


#### What Are FPT.AI's Pros and Cons?

**Pros:**

- Ease of Use (8 reviews)
- Easy Integrations (7 reviews)
- Features (7 reviews)
- Accuracy (6 reviews)
- User Interface (5 reviews)

**Cons:**

- Chat Management (3 reviews)
- Complexity (3 reviews)
- Cost Limitations (3 reviews)
- Difficult Installation (3 reviews)
- Documentation Issues (3 reviews)

### 22. [Balto](https://www.g2.com/products/balto/reviews)
  Balto is the AI workforce for the contact center. Balto delivers a complete contact center solution in a single license, uniting best-in-class Agent Assist, QA, Compliance, Coaching, Notes, and Insights in one cohesive platform. The result is value at every level of the organization: agents perform better, QA teams eliminate manual reviews, supervisors can coach at scale, and executive leaders gain clear visibility into conversation-driven business trends. Top-performing contact centers rely on Balto to protect revenue, reduce compliance risk, and improve customer experiences. To date, Balto has guided 500M+ conversations, supports 300+ customers, and leads our G2 category with 500+ five-star reviews. Products Include: - Real-Time Guidance (Agent Assist): Balto automatically provides agents with resources in real-time. - Quality Assurance: Balto automatically scores interactions. - Compliance: Balto automatically flags compliance issues. - Coaching: Balto automatically surfaces and delivers coaching recommendations. - Notes: Balto automatically summarizes conversations. - Insights: Balto automatically extracts insights from conversation data.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 576

**Who Is the Company Behind Balto?**

- **Seller:** [Balto](https://www.g2.com/sellers/balto)
- **Company Website:** https://www.balto.ai/
- **Year Founded:** 2017
- **HQ Location:** St Louis, US
- **Twitter:** @balto_ai (244 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/16265721/ (165 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Medicare Sales Representative, MSR
  - **Top Industries:** Insurance, Consumer Services
  - **Company Size:** 48% Mid-Market, 25% Enterprise


#### What Are Balto's Pros and Cons?

**Pros:**

- Ease of Use (49 reviews)
- Helpful (48 reviews)
- Accuracy (22 reviews)
- Call Recording (16 reviews)
- Customer Support (16 reviews)

**Cons:**

- Call Issues (20 reviews)
- Accuracy Issues (12 reviews)
- AI Inaccuracy (11 reviews)
- Missing Features (9 reviews)
- Pop-up Issues (7 reviews)

### 23. [Regal.ai](https://www.g2.com/products/regal-ai/reviews)
  Regal helps businesses transform their customer experience with AI Agents. Regal helps businesses build, improve and manage AI Agents for CX. We're the only voice AI platform that treats conversations as part of your customer journey, not a separate channel. We have deep contact center experience, tools that let any team build complex AI Agents for CX, and a track record of improving customer lifetime value. For instance, our Unified Customer Profile allows businesses to understand real-time customer intent signals and automatically tailors multi-touch inbound and outbound interactions with a blend of AI Agents and your human agents. Regal supports over 200 leading brands including Toyota, Google, Kin Insurance, Ro, and Coursera. Regal is based in NYC and is backed by $83M from leading investors including Emergence Capital, Founder Collective and Homebrew.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 44

**Who Is the Company Behind Regal.ai?**

- **Seller:** [Regal Voice](https://www.g2.com/sellers/regal-voice)
- **Year Founded:** 2020
- **HQ Location:** New York, US
- **LinkedIn® Page:** https://www.linkedin.com/company/regal-io/ (117 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Insurance, Hospital & Health Care
  - **Company Size:** 75% Mid-Market, 20% Small-Business


#### What Are Regal.ai's Pros and Cons?

**Pros:**

- Helpful (16 reviews)
- Features (14 reviews)
- Ease of Use (13 reviews)
- Customer Support (12 reviews)
- Efficiency (12 reviews)

**Cons:**

- Learning Curve (5 reviews)
- Inadequate Reporting (4 reviews)
- Limited Features (4 reviews)
- Complexity (3 reviews)
- Missing Features (3 reviews)

### 24. [Sendbird](https://www.g2.com/products/sendbird/reviews)
  Sendbird is an omnichannel AI agent platform designed to enhance customer experience by facilitating autonomous support and sales conversations. This innovative solution enables businesses to engage with customers across various channels while ensuring that human agents remain available for more complex inquiries. By leveraging AI technology, Sendbird empowers enterprises to proactively communicate with their customers, fostering deeper connections and driving customer satisfaction. Primarily targeting enterprises aiming to improve their customer service and sales processes, Sendbird serves a diverse range of industries, including e-commerce, finance, and telecommunications. The platform is particularly beneficial for organizations that manage a high volume of customer interactions and require efficient handling of these conversations. By automating routine inquiries and interactions, businesses can allocate their human resources to more intricate issues, ultimately optimizing operational efficiency and enhancing overall service quality. One of the standout features of Sendbird is its seamless integration with existing communication channels, allowing businesses to maintain a consistent presence across platforms. This omnichannel approach ensures that customers can reach out for support or sales inquiries through their preferred medium, whether it be chat, email, or social media. Additionally, Sendbird's AI capabilities enable the platform to initiate proactive business messages, re-engaging customers and enhancing their overall experience. This proactive communication not only addresses customer needs but also anticipates them, leading to increased satisfaction and loyalty. The platform's robust communication APIs further differentiate Sendbird from other solutions in the market. These APIs are designed to be scalable and adaptable, allowing businesses to create customized AI agents that cater to their specific requirements. This flexibility enables organizations to develop tailored solutions that resonate with their target audience, ensuring that customer interactions are both meaningful and effective. Moreover, Sendbird's award-winning design underscores its commitment to delivering high-quality communication experiences that prioritize user engagement. Sendbird effectively combines advanced AI technology with a comprehensive communication framework, setting itself apart in the realm of customer engagement solutions. By automating routine tasks and enabling proactive outreach, the platform enhances customer interactions while supporting businesses in achieving their operational goals. With its focus on maintaining human involvement for complex inquiries, Sendbird strikes a balance between efficiency and personalization, making it a valuable tool for enterprises looking to elevate their customer experience.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 120

**Who Is the Company Behind Sendbird?**

- **Seller:** [Sendbird](https://www.g2.com/sellers/sendbird)
- **Company Website:** https://sendbird.com
- **Year Founded:** 2013
- **HQ Location:** San Mateo, California
- **Twitter:** @SendBird (4,836 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10043307/ (298 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Student Experience Team Member, Product Manager
  - **Top Industries:** Computer Software, Health, Wellness and Fitness
  - **Company Size:** 47% Mid-Market, 31% Small-Business


#### What Are Sendbird's Pros and Cons?

**Pros:**

- Ease of Use (52 reviews)
- Customer Support (32 reviews)
- Features (26 reviews)
- Easy Integrations (23 reviews)
- Integrations (22 reviews)

**Cons:**

- Expensive (19 reviews)
- Cost (10 reviews)
- Learning Curve (10 reviews)
- Cost Limitations (7 reviews)
- Difficult Setup (7 reviews)

### 25. [Outreach](https://www.g2.com/products/outreach/reviews)
  Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, and Verizon to name a few. To learn more, please visit www.outreach.io.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 3,495

**Who Is the Company Behind Outreach?**

- **Seller:** [Outreach](https://www.g2.com/sellers/outreach)
- **Company Website:** https://www.outreach.io/demo
- **Year Founded:** 2014
- **HQ Location:** Seattle, WA
- **Twitter:** @outreach_io (7,696 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3559595/ (1,511 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Account Executive, Sales Development Representative
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 60% Mid-Market, 22% Enterprise


#### What Are Outreach's Pros and Cons?

**Pros:**

- Ease of Use (87 reviews)
- Automation (54 reviews)
- Helpful (54 reviews)
- Features (50 reviews)
- Integrations (47 reviews)

**Cons:**

- Missing Features (38 reviews)
- Learning Curve (26 reviews)
- Limitations (24 reviews)
- Limited Features (20 reviews)
- Limited Customization (19 reviews)


    ## What Is  AI Agents?
  [ Agentic AI Software](https://www.g2.com/categories/agentic-ai)