Best AI Agents - Page 20

How Many AI Agents Products Does G2 Track?

Total Products under this Category: 4,304

Category Stats (Sep 2026)

  • Average Rating: 4.61/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Leya (+60.0%) - Among all products in this category, Leya recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank AI Agents Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 321,100+ Authentic Reviews
  • 4,304+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Agents

G2 Grid® for AI Agents plotting products by satisfaction and market presence

Highlighted products: Salesforce Agentforce, Rippling, Insider One, Notion, Retell AI, Qualified, ClickUp, and Microsoft Copilot.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agents/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=rippling&focus%5B%5D=insider-one&focus%5B%5D=notion&focus%5B%5D=retell-ai&focus%5B%5D=qualified&focus%5B%5D=clickup&focus%5B%5D=microsoft-copilot-2026-08-27)

Relevance AI

Relevance AI is the home of the AI workforce: where anyone can build and recruit teams of AI agents to complete tasks on autopilot. Our no-code platform is built for ops teams, no technical background required. Subject-matter experts can use Relevance to design powerful AI agents and AI teams without relying on developer resources. Scale excellence across every area or team with your intelligent, purpose-built AI workforce.

Average Rating: 4.3/5.0

Total Reviews: 20

Who Is the Company Behind Relevance AI?

  • Seller: Relevance AI
  • Year Founded: 2020
  • HQ Location: Sydney, Australia
  • Twitter: @RelevanceAI_
    3,784 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    121 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 85% Small, 10% Medium

What Do G2 Reviewers Say About Relevance AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Relevance AI, enabling quick setup and intuitive management of agents.
  • Users value the versatile features of Relevance AI, enabling custom AI agents for diverse functions effortlessly.
  • Users value the advanced AI integration in Relevance AI, enhancing efficiency across various tasks and minimizing manual efforts.
  • Users highlight the versatile customization capabilities of Relevance AI, making it ideal for diverse automation tasks.
  • Users appreciate the efficiency of Relevance AI, automating tasks seamlessly and enhancing productivity across various applications.
Cons
  • Users find the cost of Relevance AI too high, making it less affordable for regular use and frustrating.
  • Users find Relevance AI too expensive, feeling the high costs make it unreasonable for general use.
  • Users find the interface complex, often feeling lost during onboarding and dealing with busy UX/UI challenges.
  • Users find the limited features of Relevance AI restrict their ability to achieve high-quality graphical outputs.
  • Users find the learning curve challenging, but the interface becomes intuitive once familiarized with the system.

What Are Recent G2 Reviews of Relevance AI?

SalesMonk

SalesMonk is a GTM revenue platform that turns anonymous website traffic into qualified sales meetings by combining visitor de-anonymization, intent tracking, and AI-powered agents. It identifies which companies are on your site in real time, analyzes their behavior and buying intent, and then uses intelligent chat/voice workflows to answer product, pricing, and implementation questions, qualify using BANT/MEDDIC-style logic, and book meetings directly to your reps’ calendars. Designed for B2B SaaS and ABM motions, SalesMonk helps marketing capture the 97% of visitors who never fill forms, gives sales a live feed of high-intent accounts on the site, and creates an always-on, inbound‑led outbound engine that drives more pipeline from existing traffic. See what we offer, visit: SalesMonk.ai

Average Rating: 4.8/5.0

Total Reviews: 15

Who Is the Company Behind SalesMonk?

  • Seller: SalesMonk
  • HQ Location: Delaware, US
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®
  • Ownership: Tanuj Mendiratta
  • Phone: +919096097030

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 44% Small, 31% Medium

What Do G2 Reviewers Say About SalesMonk?

AI-generated summary from verified user reviews

Pros
  • Users value the automation capabilities of SalesMonk, enhancing engagement and streamlining lead management effectively.
  • Users value the automation of lead engagement in SalesMonk, enhancing efficiency and improving conversion rates.
  • Users value the conversational management features of SalesMonk, enhancing efficiency and lead engagement significantly.
  • Users find SalesMonk extremely helpful for automating lead engagement and improving response rates effectively.
  • Users value the automation of lead engagement in SalesMonk, enhancing efficiency and increasing conversion rates.
Cons
  • Users highlight dependency issues with SalesMonk, as it may reduce necessary human interaction and personalization.
  • Users express concerns about usage limitations, including lack of MCP server and dependence on automation for high-value leads.
  • Users find that the AI limitations can lead to a less personal experience, especially for high-value leads.
  • Users find the complex configuration of SalesMonk challenging, often requiring significant time and effort to set up.
  • Users feel the cost can seem high for low lead volumes, impacting overall value and accessibility.

What Are Recent G2 Reviews of SalesMonk?

Terret.ai

Terret is the answer-to-action revenue engine that tells revenue teams what to do, then does it. Built for CROs, VP of Sales, and RevOps leaders running complex enterprise revenue motions. Most revenue AI gives teams surface-level recaps of calls and deals. Terret gets to the root of the questions that move the number — why enterprise deals are slipping, where pricing conversations are breaking down, which product gaps correlate with lost deals — and then executes against them across every rep, every deal, and every system. That's the category: not AI that tells you what happened, but AI that tells you what to do and does it. Terret's flagship product, Terret Nexus, is built on three components. The Revenue Graph unifies structured and unstructured data from every revenue-facing system — CRM, calls, emails, and data warehouse. The AI Architects run strategic analysis across that graph to find the patterns that drive wins. The AI Agents deploy playbooks, workflows, and real-time coaching into the tools revenue teams already use — Salesforce, Slack, Claude, ChatGPT, and the Terret web app. The system works through a four-step loop — Ask → Answer → Operationalize → Activate — and compounds over time, with every deal generating new signal that sharpens the next cycle. The result is an engine that answers the revenue questions no other AI can handle — why win rates are dropping, where closers are outperforming, which product gaps are costing deals — and then closes the gap without a human having to chase it down. Carta, Udemy, Cloudflare, and Mistral run on Terret.

Average Rating: 4.4/5.0

Total Reviews: 611

Who Is the Company Behind Terret.ai?

  • Seller: Terret
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Santa Clara, CA
  • Twitter: @terret_ai
  • LinkedIn® Page: www.linkedin.com
    50 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Enterprise Account Executive
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 64% Medium, 32% Large

What Do G2 Reviewers Say About Terret.ai?

AI-generated summary from verified user reviews

Pros
  • Users value the forecasting ease of Terret.ai, allowing clear overviews and seamless integration with Salesforce.
  • Users praise the powerful analytics of Terret.ai, highlighting quick-loading screens and customizable views for effective decision-making.
  • Users value the efficiency of Terret.ai, significantly enhancing productivity and streamlining forecasting processes.
  • Users value the easy access to comprehensive business insights through a single, well-organized dashboard.
  • Users appreciate the seamless integration with SFDC, enhancing CRM data accessibility and boosting efficiency in updates.
Cons
  • Users report connectivity issues and lag when integrating Terret.ai with Salesforce, hindering their experience.
  • Users find the integration issues with Salesforce to be tedious, impacting the overall synchronization experience.
  • Users find forecasting issues challenging due to the lack of hierarchy forecasting and clean Salesforce data integration.
  • Users find the reporting insufficient, lacking flexibility for tracking and viewing forecasts in multiple currencies effectively.
  • Users find the difficult reporting features of Terret.ai limit flexibility and complicate tracking forecast accuracy.

What Are Recent G2 Reviews of Terret.ai?

What Are G2 Users Discussing About Terret.ai?

1mind

1mind is a platform that deploys multimodal Superhumans for revenue teams. These Superhumans combine a face, a voice, and a GTM brain — equipped with deep technical and product knowledge and the ability to play multiple roles across GTM (SDR/AE, Solutions Engineers, Onboarding Specialist & CSM). Superhumans qualify leads, book meetings, deliver pitches, give interactive demos, handle objections, uncover pain points, build value models, provide support, and onboard customers. Superhumans live across your website, inside your product, in customer portals, deal rooms and can join live calls as active participants, providing a delightful buying & customer experience and helping you scale beyond human capacity limitations. 1mind Superhumans are autonomous employees that integrate seamlessly into existing workflows, scale instantly, and drive measurable impact.

Average Rating: 4.9/5.0

Total Reviews: 7

Who Is the Company Behind 1mind?

  • Seller: 1mind
  • Company Website:
  • Year Founded: 2024
  • HQ Location: N/A
  • LinkedIn® Page: www.linkedin.com
    30 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 57% Medium, 29% Large

What Do G2 Reviewers Say About 1mind?

AI-generated summary from verified user reviews

Pros
  • Users value the exceptional customer support from 1mind, praising their commitment to understanding and achieving business goals.
  • Users value the automation capabilities of 1mind, which enhance engagement and drive significant business growth.
  • Users value 1mind for its effective conversation analysis, providing tailored solutions and resources seamlessly during interactions.
  • Users value the effective guidance and engagement provided by 1mind, enhancing clarity and interaction for prospects.
  • Users highlight the transformative lead generation capabilities of 1mind, enhancing sales readiness and customer engagement significantly.
Cons
  • Users often highlight AI limitations in 1mind, noting minor inaccuracies are overly criticized despite overall performance.
  • Users find integration complexity with 1mind requires time for testing and iteration prior to launch.
  • Users note that time investment for testing and iteration is necessary but ultimately leads to valuable results.

What Are Recent G2 Reviews of 1mind?

BoldDesk

BoldDesk® by Syncfusion® is an advanced, AI-powered Customer service software designed to streamline customer support operations. It combines robust ticketing software, live chat, and multi-channel support with cutting-edge AI features like AI Copilot and AI Agents. AI Agents provide 24/7 assistance with fast, accurate, and human-like responses, ensuring customers always get the right support, anytime. It integrates seamlessly with over 40 popular tools, supports 35+ languages, and scales effortlessly from startups to large enterprises, making it the ideal choice for modern, AI-driven customer support.

Average Rating: 4.5/5.0

Total Reviews: 145

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Who Is the Company Behind BoldDesk?

  • Seller: Syncfusion
  • Company Website:
  • Year Founded: 2001
  • HQ Location: Morrisville, North Carolina
  • Twitter: @Syncfusion
    11,907 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,709 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, Software Developer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 47% Small, 36% Medium

What Do G2 Reviewers Say About BoldDesk?

AI-generated summary from verified user reviews

Pros
  • Users find BoldDesk's ease of use remarkable, with its intuitive design and effective collaboration features enhancing productivity.
  • Users find BoldDesk's simple and clean interface enhances usability and facilitates seamless collaboration across departments.
  • Users appreciate the fast and helpful customer support of BoldDesk, enhancing their overall experience with the product.
  • Users highlight the easy setup of BoldDesk, making it accessible and efficient for customer service management.
  • Users value the intuitive interface and ease of use of BoldDesk, making it reliable and user-friendly.
Cons
  • Users find the absence of built-in RMM features limiting, making device management highly challenging.
  • Users find the learning curve steep, potentially overwhelming due to technical customization and limited resources.
  • Users find the limited customization options in BoldDesk restrictive, impacting their overall experience and flexibility.
  • Users find the customer portal to be not intuitive, leading to a challenging and overwhelming experience.
  • Users face ticketing issues due to layout limitations, inadequate user activity logs, and restrictions on ticket volume.

What Are Recent G2 Reviews of BoldDesk?

Composio

Composio is the leading platform for AI Agent Function Calling, Integrations, and Authentication to help developers build, integrate, and scale AI agents seamlessly. With advanced function-calling infrastructure, support for over 250+ third-party integrations, and robust authentication solutions, Composio enables teams to unlock the full potential of AI agents while simplifying complex workflows. Whether you're developing task automation tools, dynamic data pipelines, or conversational bots, Composio provides the essential building blocks for success. With Composio, teams can: - Improved Function Calling: Enable agents to dynamically interact with tools and APIs, executing complex workflows with precision. Composio's advanced function-calling infrastructure achieves up to 30% more accuracy and efficiency, a level of performance that is otherwise difficult to attain. - Integrate Seamlessly: Easily connect to 250+ APIs and third-party tools, eliminating the need for custom-built integrations. - Authentication management for Agents: Manage secure and efficient access for AI agents with our purpose-built authentication infrastructure (Agent Auth). - Streamline Development: Focus on innovation while Composio handles the plumbing for tool interoperability and agent scalability. Scale with Confidence: Deploy agents optimized for real-world use cases, ensuring reliability, performance, and growth.

Average Rating: 4.9/5.0

Total Reviews: 7

Who Is the Company Behind Composio?

  • Seller: Composio
  • Year Founded: 2023
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    40 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services
  • Company Size: 71% Small, 43% Large

What Do G2 Reviewers Say About Composio?

AI-generated summary from verified user reviews

Pros
  • Users benefit from easy integrations with Composio, streamlining application connections and simplifying user authentication.
  • Users find Composio's ease of use remarkable, simplifying integrations and user management effortlessly.
  • Users find Composio time-saving, enabling quick integration and hassle-free management of essential applications.
  • Users commend the great customer support of Composio, enhancing their overall experience with the platform.
  • Users value the excellent customer support of Composio, enhancing their overall experience with the platform.
Cons
  • Users find the initial complexity of advanced features challenging, especially for novice developers during setup.
  • Users find the learning curve steep for novice developers, making initial use somewhat overwhelming despite overall software benefits.
  • Users find the poor documentation of Composio challenging, leading to confusion and reliance on support for clarification.
  • Users find the difficult learning curve of Composio challenging for novice developers during initial usage.
  • Users have found missing features in Composio, but the team is responsive and promises to implement them soon.

What Are Recent G2 Reviews of Composio?

Cresta

Cresta is an AI-native contact center platform that combines the best of AI and human intelligence to turn every customer conversation into a competitive advantage. Our unified platform powers both human and AI agents across voice and digital channels, helping enterprises discover customer insights and behavioral best practices, automate high-volume conversations and inefficient workflows, and empower every team member to work smarter and faster. Built for large, complex enterprises, Cresta unifies real-time guidance, analytics, and automation so leaders can see exactly what is happening in their contact centers and take action with confidence. Teams use Cresta to uncover what top performers do differently, standardize those behaviors across the organization, and continuously improve experiences without adding manual overhead. From accelerating onboarding and reducing average handle time to improving compliance and consistency, Cresta helps transform the contact center from a cost center into a strategic growth engine. With solutions spanning real-time agent assistance, quality management and coaching, conversation intelligence, and omnichannel AI Agents, Cresta helps enterprises save time and money, differentiate the customer experience, and accelerate revenue growth across the entire customer lifecycle. Cresta powers the world's leading customer experiences for brands like United Airlines, NRG, and Cox Communications. Born out of the Stanford AI Lab and led by executives from Google Contact Center AI, Vertex AI, and OpenAI, Cresta is backed by leading investors including Andreessen Horowitz, Sequoia, and Greylock.

Average Rating: 4.3/5.0

Total Reviews: 46

Who Is the Company Behind Cresta?

  • Seller: Cresta
  • Year Founded: 2017
  • HQ Location: San Francisco, CA
  • Twitter: @cresta
    1,406 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    775 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospitality, Leisure, Travel & Tourism
  • Company Size: 43% Large, 43% Medium

What Do G2 Reviewers Say About Cresta?

AI-generated summary from verified user reviews

Pros
  • Users value the call recording feature for providing real-time insights and enhancing productivity through immediate coaching.
  • Users value the ease of use of Cresta, as it simplifies real-time coaching and enhances productivity seamlessly.
  • Users praise Cresta for its AI analytical ability, enhancing productivity through real-time coaching and insightful analysis.
  • Users value the accuracy of Cresta, which effectively analyzes calls and provides insightful feedback.
  • Users praise the AI analytical ability of Cresta, finding it easy to derive insights from telephone calls.
Cons
  • Users note the AI inaccuracy in Cresta's understanding, leading to irrelevant questions and answers during calls.
  • Users face a poor understanding from Cresta's model, making it hard to address caller's intents effectively.
  • Users experience an unclear understanding of caller intent with Cresta, leading to irrelevant question and answer identification.
  • Users face accuracy issues with Cresta, as it often misinterprets caller intent and provides irrelevant responses.
  • Users express concerns about AI dependency, noting it requires significant patience and understanding to utilize effectively.

What Are Recent G2 Reviews of Cresta?

What Are G2 Users Discussing About Cresta?

Customerly

Customerly is the AI customer support platform built around Aura — an autonomous AI agent that resolves and act on 81% of live chat, Whatsapp and email conversations end-to-end at a 4.3 CSAT, grounded in your own help center and product data so the answers are actually right.

Average Rating: 4.4/5.0

Total Reviews: 38

Who Is the Company Behind Customerly?

  • Seller: Customerly
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Dublin, IE
  • Twitter: @customerlyio
    162 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 74% Small, 24% Medium

What Do G2 Reviewers Say About Customerly?

AI-generated summary from verified user reviews

Pros
  • Users praise the excellent customer support provided by Customerly, noting quick responses and effective solutions.
  • Users appreciate the user-friendly features of Customerly, enhancing team collaboration and boosting efficiency significantly.
  • Users appreciate the efficiency of automation in Customerly, enhancing team communication and improving customer support significantly.
  • Users find Customerly's helpful support team exceptional, ensuring smooth operations and quick resolutions for customer interactions.
  • Users love the quick setup of Customerly, finding it user-friendly and adaptable to their business needs.
Cons
  • Users find the pricing plans expensive and note limitations in integrations and other minor issues.
  • Users note the cost limitations of Customerly, citing pricey plans and limited integrations as significant drawbacks.
  • Users find Customerly's pricing to be expensive, with costly plans and limited integrations affecting overall satisfaction.
  • Users express concerns about AI limitations, preferring human interaction and noting challenges with training the AI effectively.
  • Users report frustrating bugs like missing notifications and slow response times, hindering their overall experience with Customerly.

What Are Recent G2 Reviews of Customerly?

What Are G2 Users Discussing About Customerly?

DarwinAI

Darwin provides AI-workers that enables small and medium-sized businesses to have human-like conversations with their customers on Whatsapp, Instagram and phone calls. Darwin's AI-workers cover many use cases: lead qualification, outbound campaigns, appointment booking, collections, customer satisfaction surveys, and more. Darwin is built for non-technical teams, meaning you don't have to worry about any of the technical details. Darwin's workers are tailored to your business needs. Offering your specific products, customizing your worker's answers to your business style, and setting your worker to follow your own business rules has never been easier.

Average Rating: 4.5/5.0

Total Reviews: 6

Who Is the Company Behind DarwinAI?

Who Uses This Product?

  • Company Size: 83% Small, 17% Medium

What Do G2 Reviewers Say About DarwinAI?

AI-generated summary from verified user reviews

Pros
  • Users praise the great customer support from DarwinAI, ensuring assistance is available for any inquiries.
  • Users value the excellent customer support provided by DarwinAI, enhancing their overall experience with the tool.

What Are Recent G2 Reviews of DarwinAI?

Enjo

Enjo is an AI support agent that resolves employee and customer service requests end to end, including requests that require reading from or updating connected systems. Enjo Platform is the operating environment built around the agent: an AI helpdesk with an AI shared inbox for human agents, an AI knowledge base, a self-serve Help Center, automation tools, governance controls, and analytics. Enjo works in Slack, Microsoft Teams, website chat, a Help Center portal, and Slack Connect shared channels, and is used for AI ITSM and employee support in IT and HR as well as for AI customer service. Enjo is configured agent-first. The AI support agent is set up to resolve support work before a ticket queue is configured for human escalations, reversing the usual order of implementing a helpdesk and adding AI afterward. Enjo handles informational requests and transactional ones such as access requests, password resets, order status, and approvals. Every answer is grounded in the knowledge and memory the customer configures, with a citation on every response and synthesis data showing how the agent reached its answer. When confidence is low or risk is high, Enjo escalates with the full conversation, account context, and suggested next steps. Enjo has a free plan that includes generous AI credits, unlimited human agent seats, unlimited AI agents, unlimited channels, and access to the shared Inbox, Help Center, and Insights. No credit card is required, and pricing scales with AI usage rather than headcount. Same-day go-live is achievable: Aptean deployed Enjo to an initial cohort in a single day. AI support agent: end-to-end resolution in Slack, Microsoft Teams, website chat, and Help Center, with guardrails, personas, bulk testing before launch, and a playground for prompts and policies. AI helpdesk and AI shared inbox: escalation workspace with workload management, SLAs, saved views, ticket sync, office hours, and Agent Assist for summaries, reply suggestions, sentiment, and translation. AI knowledge base and Help Center: one knowledge layer across Confluence, SharePoint, Google Drive, Notion, Guru, past tickets, websites, and uploaded files, plus a requester-facing Help Center with AI search, multilingual content, SEO controls, and article generation from a website URL, connected docs, or ticket patterns. AI Actions and AI Flows: retrieve data and run operations in connected systems including Okta, Jira, and Salesforce, with multi-step orchestration, approvals, and fallbacks. Insights and governance: resolution, deflection, CSAT, and ROI reporting, with guardrails, audit logs, and role-based access control. Documented results include 63% autonomous resolution at Aurora, 30% deflection and 80% faster response at Delivery Hero, 120 agents equivalent volume and 200,000 requests accelerated per year at Aptean, and HR response times reduced from two to three days to minutes at Kraken. Enjo is backed by 600+ enterprise deployments, 99.9% uptime over seven years, and SOC 2 Type II, ISO 27001, and GDPR compliance.

Average Rating: 4.8/5.0

Total Reviews: 5

Who Is the Company Behind Enjo?

Who Uses This Product?

  • Company Size: 60% Small, 20% Medium

What Do G2 Reviewers Say About Enjo?

AI-generated summary from verified user reviews

Pros
  • Users value the bot creation feature of Enjo for its effectiveness in automating support processes seamlessly.
  • Users benefit from the AI-powered assistance in resolving requests effectively and efficiently through Enjo's chatbot development.
  • Users find Enjo to be very helpful in daily office tasks, enhancing their productivity and efficiency.
  • Users admire the seamless integrations of Enjo, enhancing workflow efficiency and productivity across their operations.
  • Users appreciate the messaging automation of Enjo, streamlining communication and enhancing overall support efficiency.
Cons
  • Users often experience software bugs and lag issues with Enjo, affecting their overall satisfaction and usability.
  • Users often experience interface bugs with Enjo, leading to a frustrating and inconsistent user experience.
  • Users experience slow loading, facing bugs and lag issues that hinder their overall enjoyment of Enjo.

What Are Recent G2 Reviews of Enjo?

Freshchat

Freshchat (a product of Freshworks Inc.) is a conversational engagement solution that helps businesses engage with customers across multiple channels such as web chat, email, phone, and social channels like WhatsApp, Instagram, and iMessage. Freshchat also offers native AI-powered chatbots that can be easily built with a no-code builder, which helps businesses provide personalized self-service at scale. With Freshchat's journey builder and ready-made playbooks, businesses can stay ahead of their customer's needs and support them proactively whenever necessary. Freshchat also provides a comprehensive view of the customer's conversation history and other relevant information, making agents more productive and enabling them to provide personalized experiences.

Average Rating: 4.4/5.0

Total Reviews: 470

Who Is the Company Behind Freshchat?

  • Seller: Freshworks
  • Year Founded: 2010
  • HQ Location: San Mateo, CA
  • Twitter: @FreshworksInc
    19,020 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7,505 employees on LinkedIn®
  • Ownership: NASDAQ: FRSH

Who Uses This Product?

  • Who Uses This: Founder
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 59% Small, 36% Medium

What Do G2 Reviewers Say About Freshchat?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Freshchat, enabling seamless management of multiple communication channels effortlessly.
  • Users appreciate the multi-channel support of Freshchat, streamlining customer responses and enhancing overall communication efficiency.
  • Users appreciate the ease of use and comprehensive features of Freshchat, enhancing customer support efficiency.
  • Users value the ease of implementing automation in Freshchat, significantly improving chat management and resolution times.
  • Users value the seamless integrations of Freshchat, streamlining communications across multiple channels for better support.
Cons
  • Users find AI limitations in Freshchat, noting its basic tool lacks advanced automation and understanding capabilities.
  • Users find the chatbot issues with Freshchat frustrating, as Freddy AI lacks understanding and automation features.
  • Users report chat issues with Freshchat, including confusing dashboards and unreliable notifications impacting communication.
  • Users find the learning curve steep, especially with custom reports and chatbot setup, affecting overall user experience.
  • Users find Freshchat's limited AI capabilities lacking compared to competitors, affecting automation and overall functionality.

What Are Recent G2 Reviews of Freshchat?

Intuit Enterprise Suite

Intuit Enterprise Suite is a modern, intelligent ERP designed for larger, growing companies that have outgrown basic financial tools but don’t want the cost, complexity, or disruption of traditional ERP systems. It's an all-in-one platform that goes beyond basic accounting, offering a unified solution that can streamline operations and improve profitability. Unlike legacy ERPs that are often difficult to implement and maintain, Intuit Enterprise Suite is is simple to use and built to scale. It leverages Intuit's long-standing legacy in financial tools, making the transition feel like a natural evolution for businesses already familiar with the company's products. A key differentiator for Intuit Enterprise Suite is its integration of artificial intelligence. By using AI built on decades of anonymized financial data, the platform provides automated, "done-for-you" experiences and intelligent business insights. This helps businesses move away from the fragmented and manual workflows that often hinder growth, allowing them to focus on strategic initiatives and make smarter decisions. Key Features: - One connected platform: The solution serves as a unified platform that consolidates various business functions, including financial management, payroll, payments, workforce, and marketing. This all-in-one approach helps mid-market businesses that are often managing a collection of disparate applications, leading to data silos and increased costs. By bringing everything together, Intuit Enterprise Suite helps reduce the total cost of ownership and streamlines workflows. - Automation and intelligence: The product’s deep integration of artificial intelligence is a significant differentiator across accounting, financial planning, project management, and payments. Built on Intuit's extensive foundation of financial data, the AI capabilities go beyond simple automation, providing proactive, "done-for-you" experiences and intelligent insights. - Multi-entity management: For businesses with multiple entities or subsidiaries, the Intuit Enterprise Suite offers robust multi-entity management capabilities. This includes the ability to manage inter-company transactions and generate consolidated financial reports, providing a single source of truth and a comprehensive view of the entire organization's performance. - Simple to use, built to scale: A familiar, intuitive design makes adoption easy, while advanced capabilities like multi-entity management and consolidated reporting give businesses the confidence to grow. QuickBooks customers can migrate seamlessly.

Average Rating: 4.6/5.0

Total Reviews: 43

Who Is the Company Behind Intuit Enterprise Suite?

  • Seller: Intuit
  • Company Website:
  • Year Founded: 1983
  • HQ Location: Mountain View, California
  • Twitter: @Intuit
    80,559 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    18,185 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Controller
  • Top Industries: Construction
  • Company Size: 70% Small, 28% Medium

What Do G2 Reviewers Say About Intuit Enterprise Suite?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Intuit Enterprise Suite, significantly streamlining workflows and saving valuable time.
  • Users highlight the streamlined workflow of Intuit Enterprise Suite, saving significant time on data entry and management.
  • Users appreciate the easy access Intuit Enterprise Suite offers, enhancing workflow and saving significant time.
  • Users highlight the easy management of Intuit Enterprise Suite, enjoying streamlined workflows and significant time savings.
  • Users value the feature-rich capabilities of Intuit Enterprise Suite, enhancing financial management and efficiency for multiple businesses.
Cons
  • Users experience slow loading times for reports, complicating tasks and leading to frustration with the system's performance.
  • Users find the complex features overwhelming at times, especially when performing simple tasks and waiting for reports to load.
  • Users find the complex usability overwhelming, especially when attempting simple tasks, with slow report loading times.
  • Users find the overwhelming features of Intuit Enterprise Suite can complicate simple tasks and slow report loading.
  • Users face frustrating merge issues when managing data across multiple classes, leading to delays and complications.

What Are Recent G2 Reviews of Intuit Enterprise Suite?

isolved

isolved is a provider of human capital management (HCM) solutions that help organizations recruit, retain and elevate their workforce. More than 195,000 employers and 8 million employees rely on isolved's software and services to streamline human resource (HR) operations and deliver employee experiences that matter. isolved People Cloud™ is a unified yet modular HCM platform with built-in artificial intelligence (AI) and analytics that connects HR, payroll, benefits, and workforce and talent management into a single solution that drives better business outcomes. Through the Sidekick Advantage™, isolved also provides expert guidance, embedded services and an engaged community that empowers People Heroes™ to grow their companies and careers. Learn more at www.isolvedhcm.com.

Average Rating: 4.3/5.0

Total Reviews: 1,287

Who Is the Company Behind isolved?

  • Seller: isolved HCM
  • Company Website:
  • Year Founded: 1986
  • HQ Location: Charlotte, NC
  • Twitter: @iSolvedHCM
    2,254 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,867 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: HR Manager, Office Manager
  • Top Industries: Hospital & Health Care, Non-Profit Organization Management
  • Company Size: 54% Medium, 41% Small

What Do G2 Reviewers Say About isolved?

AI-generated summary from verified user reviews

Pros
  • Users commend the exceptional customer support of iSolved, appreciating the helpful assistance throughout payroll processes.
  • Users appreciate the easy access to help and assistance provided by Isolved, enhancing overall satisfaction and experience.
  • Users appreciate the ease of use of isolved, enhanced by excellent customer service and helpful features.
  • Users appreciate the intuitive user interface of iSolved that simplifies payroll management and enhances the overall experience.
  • Users value the quick response time of isolved, which enhances support and resolves issues effectively.
Cons
  • Users express frustration with poor customer support from isolved, facing inefficient response times and unresolved inquiries.
  • Users find isolved's interface not intuitive, leading to significant challenges in navigating basic features and functionality.
  • Users find the limited features of isolved frustrating, feeling that basic functionalities need significant improvement.
  • Users find isolved not user-friendly, facing navigation issues, inefficient support, and complex integration challenges.
  • Users express frustration over the limited customization options in isolved, especially regarding its outdated interface and reporting.

What Are Recent G2 Reviews of isolved?

What Are G2 Users Discussing About isolved?

Kimiyi AI

Kimiyi AI is an innovative conversational human agent designed to transform the way businesses interact with their customers. Leveraging advanced artificial intelligence technology, Kimiyi provides a seamless, no-code solution for automating various business tasks. With its user-friendly interface, companies can easily create tailored AI agents that cater to their specific needs. At the core of Kimiyi's offering is the AI Agent Avatar feature, which allows businesses to choose from a diverse selection of avatars. This personalization fosters a more relatable customer experience, enhancing engagement and satisfaction. Whether in e-commerce, hospitality, or education, Kimiyi's avatars can connect with users on a personal level, driving conversions and loyalty. The platform excels in providing real-time analytics and insights, empowering businesses to monitor customer interactions and adapt their strategies accordingly. With 24/7 support, Kimiyi ensures customers receive assistance whenever they need it, significantly improving their overall experience. Kimiyi’s versatility is evident through its specialized roles, including AI Sales Agent, Corporate Trainer, and Customer Service Agent. Each role is meticulously designed to address distinct business functions. For example, the AI Sales Agent can assist in product recommendations, while the Corporate Trainer delivers engaging training content that enhances learning. Additionally, Kimiyi includes powerful image and video generation tools, enabling users to create stunning visual content that can elevate their marketing strategies. The AI PPT feature allows for the development of visually appealing presentations, making it easy to communicate key information effectively. Getting started with Kimiyi is straightforward. Users can create their AI agent in just a few clicks, train it by uploading relevant documents or URLs, and preview the final product to ensure it meets their expectations. With the availability of comprehensive video tutorials, even those new to AI can navigate the platform with confidence. In summary, Kimiyi AI is more than just a conversational agent; it is a comprehensive solution for businesses looking to enhance customer interaction and operational efficiency. With its focus on understanding customer needs and its adaptable features, Kimiyi stands out in the AI landscape. Start your journey with Kimiyi today—no credit card is required, and experience firsthand how it can revolutionize your customer engagement strategy.

Average Rating: 5.0/5.0

Total Reviews: 5

Who Is the Company Behind Kimiyi AI?

Who Uses This Product?

  • Company Size: 140% Medium, 40% Large

What Do G2 Reviewers Say About Kimiyi AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Kimiyi AI, simplifying client interactions and updates effortlessly.
  • Users find the setup ease of Kimiyi AI impressive, enabling quick implementation without technical expertise.
  • Users appreciate the easy updates of Kimiyi AI, allowing quick adjustments without technical assistance and enhancing efficiency.
  • Users value the ease of implementation in Kimiyi AI, enabling quick setup and efficient chatbot creation.
  • Users appreciate the easy setup and professional chat avatar, enhancing customer interaction without extensive effort.
Cons
  • Users desire more customization options for Kimiyi AI to enhance their overall experience with the tool.
  • Users feel that more frequent updates are needed to enhance the overall performance of Kimiyi AI.

What Are Recent G2 Reviews of Kimiyi AI?

Langdock

The Langdock platform unites the best of AI chat, assistants and enables you to implement the most complex AI based workflows. Completely model agnostic, secure and privacy compliant.

Average Rating: 5.0/5.0

Total Reviews: 8

Who Is the Company Behind Langdock?

  • Seller: Langdock
  • Year Founded: 2023
  • HQ Location: Berlin, DE
  • LinkedIn® Page: www.linkedin.com
    25 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Medium, 25% Large

What Do G2 Reviewers Say About Langdock?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the seamless integration capabilities of Langdock, enabling easy deployment of AI solutions and enhancing productivity.
  • Users praise Langdock's ease of use, enabling quick implementation and broad accessibility for all skill levels.
  • Users love how Langdock allows for easy integrations, simplifying connections to data sources and enhancing productivity.
  • Users value the seamless user experience and robust features of Langdock, significantly enhancing daily productivity.
  • Users find Langdock to be a time-saving solution, enabling quick implementation of AI models without complicated processes.
Cons
  • Users find the difficult learning curve for advanced features challenging, especially for newcomers to Langdock.
  • New users may face a learning curve with Langdock's advanced features, making initial use challenging.
  • Users note a slight learning difficulty with advanced features, especially for those new to the platform.
  • Users note the limited features of Langdock, hoping for enhancements in future updates to improve their experience.
  • Users note the missing features in Langdock, expressing hope for future enhancements as the product develops.

What Are Recent G2 Reviews of Langdock?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated