# What is NICE CXone used for?

What is NICE CXone used for?

##### Post Metadata
- Posted at: over 2 years ago
- Author title: Pinned by G2 as a common question



## Comments
### Comment 1

NICE CXone is basically an customer interaction tool that can help you manage the customer interactions from the platform, via Calls, Emails, etc. An good tool for Call Centers for their incoming calls and managing the respective queue. 


##### Comment Metadata
- Posted at: 8 months ago
- Author title: Cybersecurity Leader | Group CISO | SOC Operations | Sales & Customer Success | Business Growth




## Related Product
[NiCE CXone](https://www.g2.com/products/nice-cxone/reviews)

## Related Category
[Contact Center](https://www.g2.com/categories/contact-center)

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