G2

Candice T.

Shelter Manager

Small-Business (50 or fewer emp.)

12/15/2025

"Extremely helpful AI that made me feel like I was speaking with a human expert"

5/5

What do you like best about Hubi AI?

I thought that the process was very smooth. The agent was able to find gaps in the information I had provided and asked for elaboration where it was needed. The answers were very thorough and provided very useful advice and examples. I definitely felt that I could use the examples and have a strong, evocative FB message that would draw people in.

I was most impressed by the sheer helpfulness of the agent. It honestly felt like I was chatting with a human that cared about my project and my company. The answers were thoughtful, encouraging and validating Review collected by and hosted on G2.com.

What do you dislike about Hubi AI?

At first, I had a little difficulty finding the chat icon. It was on the bottom, but the button was not lit. Once I finally clicked on it, I thought I had done something wrong because it took me outside of the app as if I had signed off. Also, if I want help, I don’t want to have to enter in my information again if I’m working on a project from my own desktop. Secondly, while I enjoyed reading all of the information given, some people might find it overwhelming. There was a LOT of information.

I would definitely like to use this app again, but probably wouldn’t do to the monthly price. A small non-profit doesn’t have almost $100 per month to spend on a tool like this since we have volunteers that do such things for free. Review collected by and hosted on G2.com.

What problems is Hubi AI solving and how is that benefiting you?

I asked the agent to set up a FB ad for two weeks after Xmas for an Open House Adoption Event. I supplied the date and time. I was then asked some follow-up questions such as are we offering any special thing like waiving fees, sales, meet & greet. The agent also asked me to give the location as I hadn’t related that in the beginning. I chose the option of waiving adoption fees and added the idea that we could encourage people to buy cages and accessories for Xmas and then having them come out and pick their pet. I told the agent that impulse buys of pets for Xmas was never a good thing for the pet. The agent was very enthusiastic about the idea and even provided some encouragement about why the idea was a good one. Review collected by and hosted on G2.com.