AI agent builders are platforms designed to build, deploy, and manage autonomous AI agents deeply integrated with a company’s data ecosystem, business processes, and customer relationship management (CRM) systems.
Automation is a fundamental component of these platforms, which is facilitated by connections to the enterprise’s core systems. As a result, these platforms offer a level of specificity and integration that sets them apart from broader bot platforms.
AI agent builders provide extensive integrations that create a lock-in effect that enhances the agents' capabilities. Unlike standard chatbots software, which may provide basic conversational abilities, AI agent builders enable highly customizable agents of different varieties that can be embedded directly into business workflows and data structures.
AI agent builders can provide a more refined conversational experience than traditional chatbots due to their focus on specialized roles and targeted business functions. They act autonomously to support a variety of agentic use cases, such as customer support, sales development, human resources (HR), and IT operations.
These builders allow for a high degree of customization. They enable businesses to design agents tailored to their exact needs, leveraging natural language processing (NLP) and machine learning (ML) to understand user interactions and provide contextually aware, personalized responses. Furthermore, AI agent builders differ from AI agents as they support proactive and reactive interactions, allowing agents to autonomously initiate or respond to user queries, perform actions based on triggers, and seamlessly escalate complex issues to human agents when necessary.
To qualify for inclusion in the AI Agent Builders category, a product must:
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Buyer's Guide: AI Agent Builders
What does an AI agent builder do?
I describe AI agent builders as platforms that allow teams to design automated agents capable of performing tasks, handling conversations, and integrating with internal systems. These tools provide a controlled environment to outline an agent’s logic, define triggers, and connect data sources, enabling it to operate reliably. Instead of writing every action from scratch, I can structure workflows, permissions, and knowledge inputs in a single, centralized location.
Why do businesses use AI agent builders?
I’ve seen most teams seek ways to automate repetitive tasks without compromising quality. AI agent builders support that by managing predictable interactions and routing more complex requests to humans when needed. They help offload work while maintaining consistent responses.
Based on the G2 review data I’ve analyzed, a few themes appear frequently:
These shared points show how AI agent builders help teams improve efficiency and maintain predictable outcomes.
Who usually uses AI agent builders?
Based on G2 review insights, the groups that rely heavily on AI agent builders include:
Each group uses agents differently, but the goal remains the same: to streamline tasks while maintaining a consistent experience.
What types of AI agent builders should I consider?
G2 reviewers often distinguish agent builders by their complexity and intended users. The types I see most frequently include:
The best fit depends on your team’s technical comfort and the sophistication of the tasks you want the agent to handle.
What are the core features to look for in AI agent builders?
When I sort through G2 feedback in this category, a handful of features consistently show up as make-or-break for successful deployment.
These capabilities shape how dependable and scalable an agent ultimately becomes.
What trends are shaping AI agent builders right now?
As the market evolves, I’m seeing new features and design philosophies that make AI agent builders far more adaptable than they used to be. Some of the notable trends include:
How should I choose an AI agent builder?
For me, the best agent builder is the one that matches team skill level, integrates cleanly with existing systems, and provides enough control to handle complex workflows safely. When those pieces align, the platform becomes a reliable part of how teams automate tasks and deliver consistent, scalable interactions.
This description is provided by the seller.
BrightAgent is Brighthive’s intelligent super agent, designed to transform raw data into actionable insights and automated data stories for the enterprise. BrightAgent performs every step of the data life cycle: ingestion, governance, retrieval, engineering, analysis, visualization, and custom workflow creation. This agentic system delivers the speed, efficiency, and scale of a human data engineering team without the manual overhead. With connections to 600+ data sources, BrightAgent automates data processing, ensures high data quality, and maintains compliance. Its intuitive conversational interface empowers every team to self-serve, making complex data analysis simple and accelerating your journey to a data-informed organization. Get started now > https://app.brighthive.io/setup Learn more about Brighthive > https://www.brighthive.io/blog/
This description is provided by the seller.
This description is provided by the seller.
Most AI Promises - Burai Delivers. Most enterprise AI doesn’t fail—it just doesn’t understand how work really happens. Burai is an AI automation platform with agents that observe real activity across your tools, build a live Digital Twin of your operations, and execute in line with your existing processes. No playbooks to write, no prompt babysitting, no retraining cycles—just adaptive automation that keeps pace as people, systems, and policies change. Project & task management that spans your stack: Burai orchestrates end-to-end workflows across Microsoft 365 and Google Workspace, handling intake, routing, enrichment, documentation, and handoffs so teams can focus on outcomes. Customers commonly report saving 4+ hours per week as Burai maps cross-solution processes, keeps projects moving, and ensures consistent execution without brittle, scripted flows. Measurable impact you can defend: Unlike “agents” that mimic workflows, Burai proposes agents based on how work actually happens—then proves value in production with tracked savings and revenue contribution from the moment you log in. When ROI is demonstrable, you scale; on eligible plans, it’s simple: no ROI, no invoice. Unite systems. Understand reality. Automate outcomes.
This description is provided by the seller.
This description is provided by the seller.
Calk AI is a no-code AI agent builder platform that allows teams to create internal AI agents powered by their own data and tools. It falls under the categories of internal knowledge management, AI productivity platforms, and workplace automation. Designed for modern, often remote-first teams, Calk helps operational, sales, marketing, and customer support teams deploy AI agents tailored to their workflows. The platform connects with popular workplace tools such as Notion, Slack, Hubspot, Google Drive, Intercom, and Jira. By syncing these sources, Calk allows users to centralize knowledge from various systems and use it to train AI agents that can answer internal questions, automate support tasks, or assist with sales documentation. Calk AI does not require coding or prompt engineering. Users can connect data sources, import content, and assign that knowledge to specific AI agents. These agents can be customized with tone, scope, and instructions, allowing teams to create role-specific agents such as onboarding guides, product documentation bots, or deal prep assistants for sales teams. Key features include: Integration with multiple data sources (CRM, documentation tools, communication platforms). Support for multi-model AI use, including OpenAI (GPT-4o), Claude, Mistral, and others. Ability to tag up to four models or agents at once to compare outputs and performance. Real-time syncing from tools like Notion to keep agent knowledge fresh. Use-case-specific agent creation (e.g., internal support, sales prep, FAQ response). Calk AI is primarily used by SaaS companies, growing startups, and remote or asynchronous teams who rely on strong documentation and internal knowledge sharing. It helps reduce repetitive internal questions, improve knowledge accessibility, and support faster onboarding and decision-making. The platform is adaptable across team functions and encourages a modular approach to AI use — where each AI agent is assigned to a specific task or process. This supports clarity, relevance, and better performance from each agent deployed.
This description is provided by the seller.
This description is provided by the seller.
CodeWords is an AI-powered workflow automation platform. Teams describe their workflow in natural language, and CodeWords builds the automation for you, without drag-and-drop. With automatic building, testing, and deploying, CodeWords enables everyone (from non-technical users to developers) to build complex automations with zero technical effort. At the core of CodeWords is Cody, a conversational AI assistant that works with you to build your workflow automation. Users describe the tasks they want to automate, and Cody generates the workflow logic automatically. With Cody, you can ideate on your workflow automation, iterate and create different versions, and easily customize existing workflow automations, all simply by asking. Key benefits and use cases Natural language automation: Build and deploy workflows by describing the desired outcome — no programming required. 2,700+ integrations: Connect with all your other tools in just a couple of clicks, without any complex or technical configuration. Some of our most popular integrations include Notion, Slack, Webflow, Lovable, ElevenLabs, WhatsApp, and Gmail. Low-code customization: For users with programming knowledge, you can access the code base so you still have all the detail you need. Flexible deployment: CodeWords adapts to your use case. You can use it to automate tasks across marketing, operations, IT, customer support, data processing, and more from simple routines to complex business processes. Scalable team collaboration: Share workflows internally or externally, build on reusable templates, and adapt automations across departments or teams. Template Gallery: Start with one of our pre-built automation templates from the gallery, easily click-to-customize them, or build your own by chatting with Cody. Ideal For - Founders and small teams who want to reduce manual, repetitive work, but who don't have the time or resource to do so with traditionally more technical automation tools. - Solopreneurs who want to cut time and costs without losing flexibility, autonomy, or requiring technical expertise. - Growth teams who want to move fast without relying on engineering. - Operations teams who want to feel empowered to automate business systems internally. - Users who want to scale side projects but might be more used to vibe coding and want a flexible and fast tool.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users appreciate the ease of use of CodeWords, enjoying a smooth and straightforward experience with its integration.
Users value the seamless integration of CodeWords with the Lovable no code tool, enhancing their smooth experience.
Users find CodeWords user-friendly and appreciate its seamless integration with the Lovable no-code tool.
Users desire a lighter mode in CodeWords, as only a dark mode is currently offered for appearance options.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users appreciate the ease of use of CodeWords, enjoying a smooth and straightforward experience with its integration.
Users value the seamless integration of CodeWords with the Lovable no code tool, enhancing their smooth experience.
Users find CodeWords user-friendly and appreciate its seamless integration with the Lovable no-code tool.
Users desire a lighter mode in CodeWords, as only a dark mode is currently offered for appearance options.
This description is provided by the seller.
Our cognitive AI platform helps businesses automate sales, marketing, support, and operations workflows through conversational cognitive agents that adapt intelligently to unique business situations beyond scripted responses. Deploy in minutes without coding via an intuitive interface. Key CogniAgent capabilities: [1] CONVERSATIONAL & EMOTIONAL INTELLIGENCE – Real-time sentiment analysis adjusts agent tone, pacing, and approach based on user signals, creating empathetic, context-aware interactions. [2] UNIVERSAL DATA INTEGRATION – Process any data source including PDFs, images, websites, databases, and spreadsheets automatically without technical setup or format limitations. [3] AUTONOMOUS AI AGENTS – Independent decision-making agents handle multi-step workflows, coordinate cross-departmental tasks, and manage complex business processes with minimal human oversight while maintaining conversation context. [4] ADAPTIVE WORKFLOW AUTOMATION – Work beyond predefined scripts to address unique business situations as they arise, providing consultative problem-solving where standard AI agents would require human handoff.
This description is provided by the seller.
This description is provided by the seller.
Cognite Atlas AI is a low‑code industrial “agent workbench” that builds on the data platform Cognite Data Fusion. It lets organisations rapidly create and deploy AI agents that understand their specific industrial context (leveraging real‑time operational, engineering, and IT data) to automate complex workflows, surface reliable insights, and support tasks like root‑cause analysis, maintenance planning, or performance monitoring.
This description is provided by the seller.
This description is provided by the seller.
ContactSwing empowers businesses of all sizes to automate voice conversations with sophisticated, natural-sounding AI agents that behave like humans. From lead qualification and appointment booking to customer support and after-hours engagement, ContactSwing’s voice AI works around the clock so no call or opportunity is missed. Key Features & Capabilities No-code setup & fast deployment: Build your voice agent workflows in minutes without engineering resources. Natural, human-like conversations: Uses advanced NLP, intent detection, sentiment analysis, and optional voice cloning to deliver conversations that feel real. Full call lifecycle handling: Answer inbound calls, route or escalate as needed, make outbound calls for follow-ups, and send follow-up SMS or emails. Seamless integrations: Works with CRMs, helpdesk systems, scheduling tools, and more via API & built-in connectors. Industry-tailored use cases: Real estate, healthcare staffing, clinics, restaurants, car dealerships, recruitment, IT staffing all supported with domain-aware conversational flows. Analytics & optimization: Call recording, transcription, sentiment scoring, metrics dashboards to continually improve performance. Scalable & reliable: Supports concurrent calls, intelligent routing, and dynamic scaling. Compliance & security: Enterprise-level encryption, GDPR compliance, and secure data handling. Benefits & Outcomes Never miss a call or lead: Every inbound call is answered instantly, ensuring prospects are engaged immediately. Reduced response times & converted leads: Automates follow-ups and lead nurturing, converting more conversations into meetings or actions Lower operational costs: Replace or supplement human agents for routine calls, without sacrificing quality. Consistency & brand voice: AI calls remain consistent in tone and messaging, aligned with your brand. Actionable insights: Use conversation data to identify patterns, optimize scripts, and refine your customer interactions.
This description is provided by the seller.
This description is provided by the seller.
Legal Reimagined - Step into the Future of Enterprise Legal ContractPodAi is a leader in AI-driven legal technology, empowering enterprises to manage risk, drive efficiency, and maximize ROI across the business. Powered by Leah, ContractPodAi’s advanced Agentic AI architecture, our solutions transform legal intelligence into a business accelerator—whether through our industry-leading Agentic Contract Lifecycle Management (CLM) platform or Leah, our Legal Agentic AI solution. Leah is an Agentic AI solution that redefines legal intelligence, streamlining legal workflows while uncovering opportunities that drive enterprise value. Designed by legal professionals, AI experts, and technology specialists, Leah goes beyond automation to integrate seamlessly into business workflows, learning from an organization's legal patterns and connecting legal, business, and technical teams. By turning legal departments from cost centers into strategic growth enablers, Leah transforms legal operations into a competitive advantage. Unlike traditional solutions, Leah seamlessly integrates with enterprise systems, enhancing compliance, governance, and risk visibility while augmenting tasks to reduce workload and minimize errors. By breaking down silos and enabling faster, data-driven decisions, Leah accelerates contract turnaround times, reduces legal costs, and scales effortlessly to meet evolving business needs. Our adaptable approach ensures that organizations can start with their most pressing challenges and scale seamlessly as their requirements grow. Partnered with OpenAI, Anthropic, Google, Microsoft, DocuSign, and Salesforce, ContractPodAi is trusted by leading global organizations. Headquartered in London, with offices in New York, San Francisco, Glasgow, and Mumbai, we are your ally in legal transformation.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users find the ease of use in ContractPodAi enhances their contract review process and increases productivity.
Users highlight the responsive customer support of ContractPodAi, particularly valuing the dedicated success manager's assistance.
Users commend the efficiency of ContractPodAi, enhancing contract management and significantly streamlining their workflow processes.
Users find some interface navigation issues with ContractPodAi, preferring more control over automated notifications.
Users experience confusion due to upgrades affecting customizations, but support helps resolve issues quickly.
Users face challenges with difficult customization due to upgrades, but support teams help resolve issues quickly.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users find the ease of use in ContractPodAi enhances their contract review process and increases productivity.
Users highlight the responsive customer support of ContractPodAi, particularly valuing the dedicated success manager's assistance.
Users commend the efficiency of ContractPodAi, enhancing contract management and significantly streamlining their workflow processes.
Users find some interface navigation issues with ContractPodAi, preferring more control over automated notifications.
Users experience confusion due to upgrades affecting customizations, but support helps resolve issues quickly.
Users face challenges with difficult customization due to upgrades, but support teams help resolve issues quickly.
This description is provided by the seller.
ConvoPro is a model-agnostic AI agent platform for Salesforce that enables teams to deploy secure, action-oriented AI agents directly inside their CRM. Unlike copilots or chat-only assistants, ConvoPro agents can understand context across Salesforce data, reason over multi-step tasks, and take real actions such as creating and updating records, summarizing cases, routing work, and triggering workflows, all with enterprise-grade controls.
This description is provided by the seller.
This description is provided by the seller.
Cotera is the fastest way to build an AI agent. With Cotera, top teams (like Bilt Rewards, Coterie, Peloton, and Skims) are building AI agents and workflows, automating their complex, high-frequency tasks & processes, saving time and driving major gains on the balance sheet and with customer experiences. Create an agent by typing instructions like you would to a co-worker. Then give it access to hundreds of tools, and watch it work. With first-of-its-kind controls, you not only get an extremely EASY TO USE platform, but: - consistent results - can see what your agent did and why - can set cost controls on agents and processes
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users appreciate the powerful customer insights provided by Cotera OS, enhancing decision-making across various departments.
Users commend Cotera OS for its automation capabilities, significantly enhancing efficiency and decision-making across departments.
Users praise the phenomenal customer support of Cotera OS, providing quick solutions and enhancing collaboration across teams.
Users find Cotera OS not fully self-service, requiring assistance from a data scientist for feature integration.
Users find the inadequate AI capabilities limit their self-service experience, requiring assistance from a data scientist.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users appreciate the powerful customer insights provided by Cotera OS, enhancing decision-making across various departments.
Users commend Cotera OS for its automation capabilities, significantly enhancing efficiency and decision-making across departments.
Users praise the phenomenal customer support of Cotera OS, providing quick solutions and enhancing collaboration across teams.
Users find Cotera OS not fully self-service, requiring assistance from a data scientist for feature integration.
Users find the inadequate AI capabilities limit their self-service experience, requiring assistance from a data scientist.
This description is provided by the seller.
Deforge is a visual, no-code platform that lets you create, connect, and deploy powerful AI agents with an intuitive node-based interface. From simple automations to complex workflows and even blockchain integrations, you can build it all without writing a single line of code.
This description is provided by the seller.
This description is provided by the seller.
DocketAI is an Agentic Marketing platform built for modern B2B teams. It transforms your website into a 24/7, on-brand sales engine that engages every visitor, understands intent, qualifies leads, and books meetings — automatically. Founded in 2023, Docket Inc. is headquartered in the U.S. with a distributed team across North America and India. Backed by Mayfield and Foundation Capital, Docket combines deep enterprise experience with cutting-edge agentic AI architecture. The product is already trusted by brands like Goldcast, Duplocloud, Scribe etc. to deliver high-quality pipeline growth. With seamless CRM integrations, support for 40+ languages, and enterprise-grade security, Docket helps marketing and sales teams move faster — engaging buyers the moment they arrive and converting them before they leave.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users benefit from time-saving capabilities of DocketAI, enhancing productivity and streamlining access to information.
Users commend DocketAI for its high accuracy in providing relevant information quickly, enhancing team collaboration and decision-making.
Users value the ease of use of DocketAI, enhancing team collaboration and providing quick, accurate insights effortlessly.
Users note that the AI's inaccuracy can vary, requiring verification and sometimes leading to missed answers.
Users note occasional AI limitations requiring manual input for accurate responses, which can hinder efficiency when specific information is needed.
Users experience lack of information in DocketAI, leading to inaccurate and outdated responses that create confusion.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users benefit from time-saving capabilities of DocketAI, enhancing productivity and streamlining access to information.
Users commend DocketAI for its high accuracy in providing relevant information quickly, enhancing team collaboration and decision-making.
Users value the ease of use of DocketAI, enhancing team collaboration and providing quick, accurate insights effortlessly.
Users note that the AI's inaccuracy can vary, requiring verification and sometimes leading to missed answers.
Users note occasional AI limitations requiring manual input for accurate responses, which can hinder efficiency when specific information is needed.
Users experience lack of information in DocketAI, leading to inaccurate and outdated responses that create confusion.
This description is provided by the seller.
DronaHQ is an AI-powered platform that helps organisations build apps and AI agents on top of their existing data and systems. It is designed for teams that need to move faster on internal tools and process automation, while still keeping structure, visibility, and control over what gets built. At the core of DronaHQ is its low-code app builder, which allows teams to create internal tools such as dashboards, admin panels, approval flows, and data management interfaces using prebuilt components and configurable layouts. Applications can connect directly to databases, APIs, and internal services, and can be updated as business needs change without rebuilding from scratch. Alongside application building, you can also create AI agents that carry out defined tasks across systems. These agents can retrieve information, update records, trigger workflows, and assist with operational processes using controlled access to tools and data. Agents are designed to operate within clear boundaries, making them suitable for real business workflows. Teams can also vibe code to quickly produce functional apps from simple language prompts. Instead of generating one-off outputs, the platform keeps everything within a structured system. You get a React code, a UI layout, and a list of all UI components you can visually bind data and actions to. Any changes made visually update in the code, instantly. All apps and agents are powered by a centralised connectors hub that manages integrations with databases, APIs, and third-party services. This enables teams to reuse connections across multiple tools and workflows, thereby reducing duplication and maintaining consistent data access. DronaHQ also includes enterprise-grade security and governance features. Manage authentication, role-based access, audit visibility, and environments from a single workspace. Ensure that internal applications and AI-driven workflows align with organisational policies and can be safely operated at scale.
This description is provided by the seller.
This description is provided by the seller.
This description is provided by the seller.
This description is provided by the seller.
Expedify — the CRM that thinks, talks, and acts Your CRM shouldn’t need a babysitter. Expedify is an AI-first, chat-native system that does the work for your team—following up, personalizing outreach, and turning data into decisions in real time. It connects sales and marketing in one living workspace so your pipeline moves without nudges or spreadsheets. What Expedify does (so you don’t have to) Unifies sales + marketing: One source of truth across leads, interactions, and journeys; cross-channel analytics marry your CRM data with campaign performance for immediate clarity. Launches journeys that run themselves: Orchestrate WhatsApp, SMS, email, and calls from a single visual builder—spin up outreach in minutes and let it run on autopilot. Agentix, your AI teammate: Context-aware agents make calls, send tailored follow-ups, draft smart copy from buyer history, and can be customized for any use case. There’s genuinely an agent for that. Chat with your data: Ask “plain-English” questions about your pipeline and act instantly—no dashboards to hunt, no reports to wait on. Simple, chat-first UI: Recruit or build agents in a visual agent builder; most work can happen in chat so teams ramp fast without heavy training. Why it’s different No CRM chores: Expedify removes manual logging and reminder-hunting. Follow-ups fire before your reps think to ask, and content adapts on the fly. The result: speed, consistency, and fewer dropped balls. Automation without the headache: Classic “if-this-then-that” rules evolve into agentic workflows that reason about the next best action—so you automate what should be automated and keep humans on high-leverage decisions. Proven by teams that scale: 9+ years, 300+ clients, 100+ experts across BFSI, education, healthcare, real estate, auto, and FMCG means battle-tested foundations with modern AI on top. The vibe (and the value) No fluff, no tool sprawl, no “please update the CRM.” Just answers when you ask, campaigns when you need them, and a system that quietly keeps your pipeline warm. If you’ve ever wished your CRM worked for you—not the other way around—this is that moment. Book a quick walkthrough and feel the AI do the heavy lifting.
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