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Cotera

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4.8 out of 5 stars
3 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.8
Serving customers since
2022

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Star Rating

3
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Cotera Reviews

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Profile Name
Star Rating
3
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SC
Sean C.
02/25/2025
Validated Reviewer
Review source: Organic

Such a powerful tool

|Cotera OS
I loved working with the Cotera team. The platform is great, but the team & customer support itself was phenomenal. Setup was easy and quick, they were able to unblock major initiatives for us, and we eventually grew to a bunch of different teams using it (me on the marketing side, plus our CX team and finance team).
Thatcher F.
TF
Thatcher F.
01/27/2025
Validated Reviewer
Review source: Organic

Awesome app!

|Cotera OS
Cotera helped us solve a critical business problem for our operations team: "How do we get customer insights from all our support volume." By aggregating our data from several different sources, our whole company now has real time insights into inbounds, pain points, feature requests and more!
Taryn O.
TO
Taryn O.
01/27/2025
Validated Reviewer
Verified Current User
Review source: Organic

Game Changing Tool

|Cotera OS
Cotera has been a game-changer for our organization, saving significant time and resources across multiple departments, not just CX. Its AI-driven data analysis is faster and more accurate than human efforts, enabling smarter, faster decisions. They are also able to support custom needs unique to our org. Using Cotera, we built a QA model from scratch (which integrated seamlessly into our CRM), eliminating the need for a costly third-party platform and streamlining our workflows. Additionally, its sentiment analysis capabilities are exceptional. Cotera scans customer sentiment across various touchpoints, including external sites, providing invaluable insights to keep us proactive and customer-focused. Cotera is an essential tool for any business aiming to improve efficiency, accuracy, and customer understanding. Highly recommended.

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HQ Location:
New York, US

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What is Cotera?

Cotera is an innovative technology company dedicated to simplifying and enhancing the way businesses operate. Their website, https://www.cotera.co/, showcases a range of solutions designed to improve efficiency, productivity, and collaboration across various industries. Cotera specializes in leveraging cutting-edge technologies to develop software and systems that address specific challenges faced by modern organizations. With a client-centric approach, they offer customized services and support to ensure that each solution perfectly aligns with their clients' unique goals and requirements. Their expertise in areas such as data analytics, cloud computing, and artificial intelligence makes them a valuable partner for businesses looking to thrive in the digital age.

Details

Year Founded
2022