![Nikha G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikha G.")
NG

Nikha G.

Small-Business (50 or fewer emp.)

3/27/2024

"Helpful Insights, Effective Debugging and Outstanding Support"

5/5

What do you like best about Zipy?

Zipy has been a game-changer in streamlining our debugging processes. The ease to replay user sessions and filtering them based on geography, email id. etc. has really helped us improve our product with the valuable insights. Their debugging tools, which include detailed error logs and payload data, have really helped our team resolve the issues faster.

It's also easier to integrate with our backend monitoring tool and chat support, allowing us to easily access the session linked with each chat initiated by our users.

What truly sets apart Zipy is their team's prompt support. Their team is always available and helps with faster error resolutions. Review collected by and hosted on G2.com.

What do you dislike about Zipy?

A direct preview feature for user sessions would be a valuable addition. Despite this, Zipy’s efficiency is unmatched in my experience. Review collected by and hosted on G2.com.

What problems is Zipy solving and how is that benefiting you?

Zipy addresses our need to monitor user behaviour on our product and hence, improve our customer experience. Additionally, it helps us with faster resolution of errors faced by our customers while using the product. Review collected by and hosted on G2.com.

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Rating Updated (4/4/2024)
Current UserValidated ReviewerSource: Organic

See what 52 reviewers think of Zipy

4.9 out of 5 · Verified reviews from real users

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