---
title: Zipy Reviews
meta_title: 'Zipy Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 52 reviews by the users' company size, role or industry to
  find out how Zipy works for a business like yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 52
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: DevOps
  url: https://www.g2.com/categories/devops
---


# Zipy Reviews
**Vendor:** Zipy  
**Category:** [Bug Tracking Software](https://www.g2.com/categories/bug-tracking)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 52
## About Zipy
Zipy is a trusted digital experience platform which combines session replay, frontend error monitoring, product analytics and prioritisation into one while ensuring privacy and security. What can you do with Zipy? \> Understand user behaviour to avoid churn \> Monitor live users and real time errors to get actionable insights \> Reduce time to resolve JS and API errors with inbuilt dev tools \> Collaborate with your team members on customer experience problems \> Get customer journey video replay, network logs, console logs, and stack traces all in one place Who can use Zipy? Zipy is most useful for Product teams, Business Analysts, Customer Success, Customer Support and Developers who have to solve customer problems. What will you achieve with Zipy? \> Bring down TTR by 50% and save your support and development team’s debugging time \> Reduce customer churn by proactively fixing their problems \> Build a better product and GTM strategy based on user behaviour understanding by product and analyst teams



## Zipy Pros & Cons
**What users like:**

- Users value the **session replay feature** for enhancing understanding of user interactions and improving application performance. (6 reviews)
- Users value the **ease of use** of Zipy, making setup and insights effortless for enhanced decision-making. (4 reviews)
- Users value Zipy for its **detailed analytics and error tracking** , significantly enhancing user experience and product improvements. (4 reviews)
- Users value the **efficient issue detection** of Zipy, greatly enhancing their debugging and application performance monitoring capabilities. (4 reviews)
- Users love the **amazing customer support** and the ease of use, enhancing product adoption and experience. (4 reviews)
- Users love the **tracking features** of Zipy, providing valuable insights into user behavior and enhancing product decisions. (4 reviews)
- Troubleshooting (4 reviews)
- User Behavior Tracking (4 reviews)
- Analytics (3 reviews)
- Conversion Optimization (3 reviews)

**What users dislike:**

- Users report **slow loading** times occasionally, leading to missed sessions and sluggishness during event tracking. (3 reviews)
- Users experience **slow performance** with Zipy, particularly on large datasets and during event tracking updates. (3 reviews)
- Users often face **bug issues** with Zipy, including incorrect responses and missed recordings during session replays. (2 reviews)
- Users face challenges with **error handling** , especially with noise and performance issues on large datasets in Zipy. (2 reviews)
- Users find the **integration difficulty** with other tools a challenge, although features are improving over time. (2 reviews)
- Software Bugs (2 reviews)
- Capture Issues (1 reviews)
- Data Inaccuracy (1 reviews)
- Users find **difficult filtering** in Zipy, expressing a desire for improved and advanced customization options for error tracking. (1 reviews)
- Error Management (1 reviews)

## Zipy Reviews
  ### 1. Session Replay + Error Correlation: A Big Win with Fast Setup

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Zipy?**

I liked the fact that it allows Session replay and error correlation (big win). Easier and quick to setup. Helps reduce back-and-forth between product & engineering.

**What do you dislike about Zipy?**

Zipy is not a full analytics suite. The backend monitoring is weaker vs pure APM tools. Enterprise maturity may need validation - still building that 'brand'.

**What problems is Zipy solving and how is that benefiting you?**

Zipy solves the problem of not being able to see what users actually experience when things break, which makes debugging slow and inefficient.

It combines session replay with error logs, helping us identify and fix issues faster, reduce back-and-forth across teams, and improve user experience and conversions.

  ### 2. Great Tool for Session Replay

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rohan P. | Growth , Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2024

**What do you like best about Zipy?**

RB2B-Zipy Integration is good. I can see exactly what visitors are doing on the website, especially those tracked by RB2B. The session summary also saves me a lot of time. Plus, it's easy to integrate with GTM.

**What do you dislike about Zipy?**

Sometimes, certain sessions aren't captured by Zipy due to being blocked by a firewall. However, this is a rare occurrence and not a significant issue.

**What problems is Zipy solving and how is that benefiting you?**

Zipy helps me how visitors interact with the wesbite and helps me out to find the areas of improvement. I've fixed lot of my landing pages after watching the sessions.

  ### 3. Debugging made easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2025

**What do you like best about Zipy?**

It helps give you an idea of where exactly in your product, a customer faced an issue without having to constantly pester them about further info.

**What do you dislike about Zipy?**

Sometimes the platform can be sluggish but it's not a pain point

**What problems is Zipy solving and how is that benefiting you?**

It allows us to not spend a lot of time identifying and reproducing bugs and identifying route causes for it.



- [View Zipy pricing details and edition comparison](https://www.g2.com/products/zipy/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-13+14%3A56%3A43+-0500&secure%5Bsession_id%5D=b979dbd7-5c2c-478c-8778-449bb1b5e15c&secure%5Btoken%5D=30936ed3927f1a381a7a8c5e624a0a490bd83cbd12f264fcf4b82a4a1a0f0321&format=llm_user)

## Zipy Features
**Metrics**
- Sessions - Digital Analytics
- Engagement
- Entry and Exit Pages
- Standard Event Tracking
- Custom Event Tracking
- Retention
- Return
- Conversions
- Funnels

**User Behavior**
- Click Tracking
- Mouse Movement 
- Frustration Tracking

**Product Analytics**
- Usage Tracking/Analytics

**Bug Reporting**
- User Reports & Feedback
- Tester Reports & Feedback
- Team Reports & Comments

**Platform Basics**
- Dynamic Segmentation
- Journey Optimization

**Agentic AI - Digital Experience Monitoring (DEM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Reporting**
- Real-Time Reporting
- Trending
- Segmentation
- Mobile Reporting
- Unification Across Devices
- Custom Reports and Dashboards

**A/B Testing **
- Error and Bug Tracking
- Split URL Testing
- Data Analysis
- Notes

**Bug Monitoring**
- Analytics
- Bug History
- Data Retention

**Platform Data**
- Journey Reporting
- Trends Reporting
- Dashboards
- Advanced Data Filtering

**Agentic AI - Product Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Machine Learning

**Other**
- User Data
- Site Search Reporting
- Campaign Tracking
- E-Commerce
- Promotional Messages
- Administration Alerts

**Visitor Information**
- User Identification
- Search Box

**Platform Additional Functionality**
- Journey Mapping
- Integrations
- Automated Alerts

**Agentic AI - Bug Tracking**
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Assignment Management
- Prioritization

**Behavioral Analytics - Product Analytics**
- Multi-Product Analytics
- User level Analytics
- Account level Analytics
- Segmentation
- Funnels

**Additional Functionality**
- API
- Audit Trail
- Drag & Drop
- Projections
- Charting
- Ticket Management
- Monitoring
- Status Tracking
- Progress Tracking
- Workflow Management
- Project Time Tracking
- Issue Tracking
- Configurable Workflow
- Collaboration Tools
- Agile Methodologies
- Customizable Fields
- Backlog Management
- Real-Time Updates
- Single Sign On
- Generative AI
- Task Scheduling
- Activity Tracking
- Activity Dashboard
- Task Management
- Project Management
- Project Planning
- Feedback Management
- Code Repository Integration
- Reporting & Statistics
- Email Management
- Knowledge Base Management
- Multiple Projects
- Tagging
- AI Copilot
- File Management
- Issue Management
- Task Planning
- Data Visualization
- Bug/Issue Capture
- Bug Tracking
- Alerts/Notifications
- Commenting/Notes
- @mentions
- Third-Party Integrations
- Customizable Templates
- Task Progress Tracking
- Real-Time Notifications
- Access Controls/Permissions

**Agentic AI - Session Replay**
- Cross-system Integration

**Agentic AI - Customer Journey Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Agentic AI - Digital Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance
- Decision Making

**Platform Infrastructure - Product Analytics**
- Cross System integrations
- Alerts
- Integrations

**AI driven optimization - Product Analytics**
- User scoring
- Adaptive learning
- Automated insights
- Autonomous task execution

**Additional Functionality**
- Conversion Tracking
- Funnel Analysis
- Product Data Management
- Engagement Tracking
- Alerts/Notifications
- Cohort Analysis
- Session Recording
- AI Copilot
- Data Visualization
- Customer Journey Mapping
- Generative AI
- Interactive Reports
- A/B Testing

**Administration**
- API / Integrations
- QA Testing
- Performance and Reliability
- User, Role, and Access Management

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