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Tina S.
TS
Author
Small-Business (50 or fewer emp.)
"Excellent for website management"
What do you like best about cPanel?

The simple and intuitive interface is what I like the most. You have a search bar at the top where you can just type in the app or function you're looking for and, voilà, you have it! With cPanel I can easily make backups for my website, manage multiple business email addresses at no additional cost, install WordPress or any other website builder, manage multiple website domains. It was super cool when I had to install an SSL certificate for a domain, and I just had to open cPanel and type in SSL in the search bar and it immediately showed me where to go from there.

I also like that on the side panel I can see a summary of my domains, email lists, email addresses, etc. I am a bit of a tech person, but I still crave a simple and user-friendly interface, which is exactly what cPanel is! Review collected by and hosted on G2.com.

What do you dislike about cPanel?

So far, for everything I've used cPanel, I have no complaints at all. It's a very well-done platform. Probably for a very non-technical person, it would look a bit frightening at first. Review collected by and hosted on G2.com.

cPanel Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

cPanel Media

cPanel Demo - cPanel:  Dashboard
cPanel - the most reliable and user-friendly platform for managing servers and websites at scale. Optimize your operations, reduce costs, and create an exceptional experience for your customers with cPanel’s powerful features.
cPanel Demo - cPanel: WP Toolkit - Dashboard
cPanel: WP Toolkit is a feature-rich interface for managing sites built with WordPress, allowing users to handle complex tasks with ease. All WP Toolkit editions, including the new WP Toolkit Deluxe with built-in Cloning and Smart Updates, come with the cPanel license at no additional cost.
cPanel Demo - cPanel: WHM Dashboard
cPanel: WHM Dashboard, an administrative control tool that allows the user to manage the back-end of multiple cPanel accounts.
cPanel Demo - cPanel: Sitejet Builder
cPanel: Sitejet Builder is a fast, intuitive builder that makes website creation simple. Start with customizable templates or let AI instantly generate your layout, structure, and content.
cPanel Demo - cPanel: SocialBee
cPanel: SocialBee is your all-in-one social media management platform. Craft content with AI, organize posts, and more, all from a single dashboard.
cPanel Demo - cPanel: Server Monitoring
WHM: Optimize your online presence, and secure servers and sites with Server Monitoring (powered by 360 Monitoring).
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cPanel Reviews (197)

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Reviews

cPanel Reviews (197)

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4.5
197 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise cPanel for its ease of use and intuitive interface, making it accessible for both beginners and experienced users. The platform simplifies website management by consolidating various tasks like email setup, backups, and security into one dashboard, which enhances efficiency. However, many reviews note that the pricing can be high, especially for small businesses.

Pros & Cons

Generated from real user reviews
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Justine B.
JB
Web Developer / Analyst
Small-Business (50 or fewer emp.)
"Centralized Management, Simplifies Hosting Tasks"
What do you like best about cPanel?

I use cPanel to host client websites and emails, and I like that it balances ease of use with real depth. It offers intuitive, centralized management for domains, DNS, emails, databases, and SSL certificates. I especially appreciate the reliable backup, simplified SSL certificate management, and quick app deployment. The centralized control means I have domains, DNS, emails, databases, and SSL all in one panel, which makes everything more straightforward. Easy provisioning and migrations help a lot, with scalable accounts and minimal downtime. SSL automation and security, like AutoSSL and Let's Encrypt with auto-renewal, are also great, providing deliverable boosts. The quick apps and backups, one-click installs, and reliable backup restore are super handy. The initial setup was seamless with the help of the technical lead, making it a smooth start. Review collected by and hosted on G2.com.

What do you dislike about cPanel?

Common improvement areas include licensing and onboarding UX, performance and scalability on busy servers, backups, restores, and data integrity, app deployment and staging workflows, DNS, email deliverability and security hardening, and API/automation, migrations, and multi-server management. Review collected by and hosted on G2.com.

Codi W.
CW
Creative Design & Tech Specialist
Small-Business (50 or fewer emp.)
"Feature-Rich and Beginner-Friendly, but the Interface Feels Dated"
What do you like best about cPanel?

alot of features and makes managing website easy for beginners Review collected by and hosted on G2.com.

What do you dislike about cPanel?

Rising costs – The per-account licensing model has made the product noticeably more expensive, particularly for agencies and resellers, and it’s become harder to justify as the number of accounts grows. Review collected by and hosted on G2.com.

Alishia O.
AO
Administrator
Printing
Small-Business (50 or fewer emp.)
"User-Friendly Tools and Outstanding Support"
What do you like best about cPanel?

I appreciate how user-friendly all the tools are, and I find that every feature necessary for optimizing my website and ensuring my server runs smoothly is included. The customer support is excellent as well; even when I use the "submit a ticket" portal, they consistently respond within a few hours and are always very helpful. Review collected by and hosted on G2.com.

What do you dislike about cPanel?

The cost can add up, particularly when you run out of storage and you need an upgrade. Review collected by and hosted on G2.com.

Cindy B.
CB
CEO
Security and Investigations
Mid-Market (51-1000 emp.)
"Effortless Website Management for All Skill Levels"
What do you like best about cPanel?

I appreciate how straightforward it is to manage a website with cPanel. Everything is organized in a clear way, so you don’t need to be technically skilled to feel confident in what you’re doing. cPanel really makes website management easy to implement and accessible, allowing even beginners to take care of tasks that might otherwise feel overwhelming. Review collected by and hosted on G2.com.

What do you dislike about cPanel?

Over the years, cPanel has grown increasingly expensive. Additionally, if it is not set up correctly or if updates are ignored, websites may be left exposed to potential security threats. Review collected by and hosted on G2.com.

Mureed a.
MA
Web Developer
Small-Business (50 or fewer emp.)
"Feature-Rich and Widely Supported, But Pricey and Lacks Some Backup Options"
What do you like best about cPanel?

cPanel is the most famous web host server control panel that is almost exists on all known hosting service providers, it comes with multiple versions suits for server moderator, reseller, and the one with client directly to mange their account. It integrates with multiple services like: Softaculous (install all famous scripts like WordPress, OpenCart, etc.), Exim mail service, LiteSpeed server, ImunifyAV antivirus, and many others. I use it always to manage my clients' websites, it has API to help developers integrate their services with the control panel Review collected by and hosted on G2.com.

What do you dislike about cPanel?

The price is very high in comparison with alternatives, and cPanel company keeps raising their prices. There is no backup solutions for popular cloud storage like: Microsoft OneDrive, and pCloud. cPanel cannot be installed on Windows servers. Support is not Free. Review collected by and hosted on G2.com.

Nabin P.
NP
CEO
Mid-Market (51-1000 emp.)
"Robust Hosting with Easy Setup, Lacks Modern Tech Support"
What do you like best about cPanel?

I like that cPanel is very easy to set up and straightforward to use. It handles multiple domains and private email hosting efficiently. It's a robust platform for hosting management, offering a very rich library of plugins. We rely on cPanel for security, backups, easy migration, and application health monitoring. It needs very little to no technical knowledge to set up and implement web hosting servers. Review collected by and hosted on G2.com.

What do you dislike about cPanel?

It's basically robust for legacy PHP MySQL based application hosting, but it lacks native support to run Docker containers and Node.js applications, which are essential for scalability and adaptation to modern technologies. Review collected by and hosted on G2.com.

Shelaqgh O.
SO
Digital Marketing
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Its like a one stop mobile shop"
What do you like best about cPanel?

Access to all my clients' business email addresses in one place, I can manage disk space, create or delete addresses, change user names & passwords, set up forwarders, filters, set up calendars, configure device setup, and access the portal anywhere, it's all in one place Review collected by and hosted on G2.com.

What do you dislike about cPanel?

The "help" documentation is designed like a wormhole, each step has linked explanations that take the reader further and further away from the instructions you wanted to read, ending up lost and stuck Review collected by and hosted on G2.com.

Luca P.
LP
✅ CTO - Growth Marketer full stack #MarTech | ⚡️ SaaS Advisor
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Hosting Control Panel"
What do you like best about cPanel?

mature web hosting control panel, widely recognized for its broad feature set and consistent performance in managing Linux-based hosting environments. The interface is organized into logical sections, which simplifies navigation for both novice and experienced users. Key technical features include:

• File Management: The File Manager enables direct upload, editing, and organization of files, reducing the need for external FTP clients. FTP account management and active connection monitoring are integrated, with options for anonymous FTP (though this can introduce security risks).

• Email Administration: The panel supports the creation and management of multiple email accounts, with built-in tools for spam filtering, autoresponders, and webmail access. Email-related DNS records (SPF, DKIM) can be configured directly from the dashboard.

• Domain and DNS Tools: Adding addon domains, subdomains, and redirects is straightforward. The DNS Zone Editor offers granular control over DNS records, supporting complex configurations from a single interface.

• Database Management: MySQL database creation and management are handled through both a dedicated interface and phpMyAdmin integration, with backup and restore options available for data protection.

• Security Features: SSL/TLS certificate management, password-protected directories, IP blocking, and hotlink protection are accessible without requiring command-line intervention. Two-factor authentication is available for enhanced account security.

• Automation and Software Installation: Softaculous integration allows one-click installation of popular applications like WordPress, while cron job scheduling automates routine tasks.

• Resource Monitoring: Real-time metrics for CPU, bandwidth, and storage usage are available, alongside access logs and error tracking utilities.

• Backup and Restore: Users can perform manual or scheduled backups, with a step-by-step Backup Wizard to facilitate recovery operations. Review collected by and hosted on G2.com.

What do you dislike about cPanel?

There are several areas where cPanel falls short, especially for users with advanced requirements or those sensitive to operational costs:

• Pricing: The cost of cPanel licenses has increased substantially in recent years. For hosting providers and end users alike, these recurring fees can become a significant portion of overall infrastructure expenses, sometimes exceeding the cost of the server itself.

• Resource Consumption: cPanel can be resource-intensive, particularly on lower-end VPS or shared hosting environments. This overhead may impact site performance when server resources are already constrained. Review collected by and hosted on G2.com.

Anna J.
AJ
frontend developer
Small-Business (50 or fewer emp.)
"Super Easy Hosting and a Great Website Panel"
What do you like best about cPanel?

super easy hosting, chosen it several times for my clients webside panel Review collected by and hosted on G2.com.

What do you dislike about cPanel?

customer service might reply faster - besides that cannot pick anything specific Review collected by and hosted on G2.com.

Felix M.
FM
DevOps Specialist
Small-Business (50 or fewer emp.)
"Easy to Use and Secure with Many Features, but Pricey"
What do you like best about cPanel?

easy to use

secure

easy to install

number of features and compatible with many thirdparties Review collected by and hosted on G2.com.

What do you dislike about cPanel?

Prices are a bit high and cpanel and whmcs prices increases almost every year and this is not sustainable for us resellers. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

10 months

Average Discount

10%

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cPanel Features
Storage Limits
Bandwidth Allowance
Email Hosting
Dashboards and Visualizations
Alerts and Notifications
Reporting
Performance Baseline
Real-Time Monitoring
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