TL
Owner
Small-Business (50 or fewer emp.)
Originally submitted 1/18/2023
"Complex ... but great support and what we needed"
5/5
What do you like best about Checkfront?

Checkfront's support team has been so quick to diagnose and find solutions to any problems I ran into. During our first season of booking, as I encountered new booking needs, I could expect a reply email, usually with a video attached to show me exactly how to address the issue within my system. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

Every booking software has limitations. Also, I think each can be complicated to set-up when you have a very involved reservation structure. I previously had another software that set my system up for me. I actually prefer setting it up on my own (Checkfront). It forced me to learn how the system works so I can manage my day-to-day needs in real time and only need to reach out to Checkfront on the rare occasion. The 5% fee added on to my customers feels steep. Also, I would love to see more options available for stylizing the booking dashboard. Review collected by and hosted on G2.com.

Checkfront
Response from Natalie A. of Checkfront

Hello and thank you for your review!

We're thrilled to hear how Checkfront saves you time and that our support team is able to fulfill your needs.

Your feedback is important to us and helps us do better. Thanks for continuing to be a valued Checkfront customer.

Warmly,

Natalie @ Checkfront

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