# Checkfront Reviews **Vendor:** Checkfront **Category:** [Tour Operator Software](https://www.g2.com/categories/tour-operator) **Average Rating:** 4.4/5.0 **Total Reviews:** 74 ## About Checkfront Checkfront is a booking management platform trusted by thousands of tour operators worldwide. Our platform empowers businesses to sell tours and activities on any website by providing live inventory management, dynamic pricing, customer notifications, and channel distribution. Checkfront makes it easy to grow your business by automating your administration and housing all your business tools in one place. ## Checkfront Reviews ### 1. Helpful Utility Features and Straightforward Customer Profile Navigation **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher j. | Guest Experience Guide, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Checkfront?** The utility features are helpful, and navigating customer profiles to view different experience metrics is straightforward. **What do you dislike about Checkfront?** the accessibility ffor remote use and the lack off sub-worker accounts to help know what days may need high volume employee help **What problems is Checkfront solving and how is that benefiting you?** the issue of customer reservatyion times and booking, all tracked into one condensed space ### 2. Worst experience ever. **Rating:** 0.0/5.0 stars **Reviewed by:** Kevin P. | Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2025 **What do you like best about Checkfront?** I want to know why no one delivered the product we were promised. Please do an internal review and figure out why the transition for Ocoee Riverside Farm was handled so poorly. If you have questions contact me at support@ocoeeriversidefarm.com **What do you dislike about Checkfront?** Complete garbage. No one knows what they are doing. **What problems is Checkfront solving and how is that benefiting you?** Checkfront couldn’t even move the system over correctly. Do NOT use checkfront! ### 3. Checkfront eight year user The Woods Inn **Rating:** 4.0/5.0 stars **Reviewed by:** Charles F. | Owner & Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Checkfront?** Ease of use, customer calendar screen, guests booking experience and ease of use when booking. Responsiveness, iPhone support. **What do you dislike about Checkfront?** I have asked for eight years for ability to give our brides the ability to book into a block of rooms set aside (locked) for them. I have asked for years for guests to be able to use their resort square gift cards to book then use my square based resort gift card to pay for the room. I don't think my requirements ever make it to the top of the list for development. Square is a Checkfront partner. Too many button clicks to manually process OTA payments from Booking com and Expedia, compared to Cloudbeds software. Booking com zip codes is a postal code from Europe which does not work with Checkfronts integration with Square. **What problems is Checkfront solving and how is that benefiting you?** Entering room bookings both at our front desk and through guests booking directly which save us time. Except when they have a square gift card issued by the resort that they can't enter online. Integration of third party (OTA) bookings requires way to many clicks to process paymensts **Official Response from Natalie A.:** > Hi Charles, Thank you for your review! We're glad to hear Checkfront helps you save time with taking bookings. Our Product and Development teams are constantly working to meet our customer's needs, which are varied and often swayed by the volume of requests. We do have a feature that allows for private bookings, perhaps this will help resolve your issue of booking blocks of rooms. Have you spoken with our Support team about this? If not, we encourage you to reach out to them at support@checkfront.com. As for Square gift cards, I will also pass this feedback on to our team. Thank you again for your honest review, we appreciate you. Warmly, Natalie @ Checkfront ### 4. Checkfront is easy to use by BlueJay Travel **Rating:** 5.0/5.0 stars **Reviewed by:** Salvador O. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Checkfront?** Checkfront is easy to use for my business and our customers. That's an essential key to making things work primarily on eCommerce. And the answer is when you receive a click from a customer purchasing our services. **What do you dislike about Checkfront?** The only matter is not having an immediate response to the surge of a dude. I compare this to our customers looking for a quick answer to what they want. But everything is solved on time. **What problems is Checkfront solving and how is that benefiting you?** Checkfront has been very understanding because I'm not an expert. Still, I do everything to understand how checkfront work appropriately for our website and customers, and I mean, I do all the work programming our links. Of course, easy things sometimes become difficult for me, and they always have a straightforward and dynamic way of explaining how to do them. **Official Response from Natalie A.:** > Hi Salvador, Thank you for sharing how Checkfront is easy-to-use and there to support you when needed. We truly appreciate your feedback and loyalty! Cheers, Natalie ### 5. Great system and support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2023 **What do you like best about Checkfront?** Many of our sales related points of action can be automated with Checkfront which makes our job a lot easier and gives us time to focus on making sales instead of spending a lot of time on operational points of actions. We also appreciate the integrated payment system and have only experienced very few issues regarding this function. We are huge fans of the support-team - they always ready to help as much as they are capable of and they are very skilled at conveying information and solutions to problems. **What do you dislike about Checkfront?** It is a huge task every time we want to make changes in our opening hours, timeslots and pricing as our setup requires many different products, for us to be able to have products for both B2C and B2B customers. We also need product for staff override. Furthermore we have some very specific needs in regards to availability with some products., which makes it even more complicated every time we wish to make changes in availability. We have requested some translations, which are not possible at the present moment, which causes an unprofessional and dodgy appearance to our customers on our webpage. We hope that the bug can be fixed as soon as possible. **What problems is Checkfront solving and how is that benefiting you?** Checkfront provides an accessible and simple solution to our booking needs. We spend a lot less time on different aspects of the bookingprices than we did before because Checkfront is very intuitive and effective when everything has been set up correctly. ### 6. Checkfront at The Wilds **Rating:** 5.0/5.0 stars **Reviewed by:** Nick B. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Checkfront?** I love the ease of booking flow for guests. I enjoy the flexibility Checkfront provides for staff. The Checkfront staff are also so fantastic; their on-going support, top-notch guidance, and easy implmentation processes. I use checkfront daily and it has become a major tool in my aresnal for pulling data, communicating with guests, and internal operational process. **What do you dislike about Checkfront?** My finance team has some issues with the reporting side of Checkfront and I wish Checkfront integrated with our current POS. **What problems is Checkfront solving and how is that benefiting you?** Checkfront streamlined our reservation process and with the ease of access for guests to book their own reservations easily online has really lessened the load for our folks who work in our Customer Contact Center. ### 7. Excellent booking management software for a small tour operator **Rating:** 4.5/5.0 stars **Reviewed by:** Shohei Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Checkfront?** Checkfront is constantly updated. Being able to connect with major OTAs like Viator and GetYourGuide is a basic feature. It also helps our business by offering webhook which we use to make our original calendar management system. Reasonable monthly fee is what I like about Checkfront too. **What do you dislike about Checkfront?** I wish it offered API with KLOOK, auto cancel system with Viator/TripAdvisor etc. **What problems is Checkfront solving and how is that benefiting you?** We receive 20 to 30 bookings per day on average, at multiple locations. Using Checkfront solves all the mess that can occur if we do not use the software. Some other competitors charge per booking fee but Checkfront does not, and that is also what I feel assured about using Checkfront. ### 8. Easy to Use Booking Program for Guides **Rating:** 4.5/5.0 stars **Reviewed by:** Jasper H. | Owner & Outdoor Guide, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Checkfront?** There are lots of ways to establish a booking, and it works very well for guiding companies. I like how well it integrates into our website, and guests have always commented about how easy it is to book through Checkfront. **What do you dislike about Checkfront?** There have been glitches and errors in the past; however, those seem to have been resolved and the booking system seems pretty flawless right now. I wish the cost wasn't so high. **What problems is Checkfront solving and how is that benefiting you?** One of the main glitches was that the inventory, when adding or subtracting a set amount, would not be correct in the end. For example, I would say "+10" for a certain timeslot, and it would add 20, or subract 10 from the other time slots. I would sit there and redo it time and time again until it finally worked. That was not a problem this season, though, so it seems to have been resolved! **Official Response from Natalie A.:** > We're so glad to hear our product improvements have made it easier for you to manage your inventory! Thank you for your feedback, we appreciate you as a valued Checkfront customer. Warmly, Natalie @ Checkfront ### 9. Great overall experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2023 **What do you like best about Checkfront?** The integrations and the way it streamlines the permissions with my team members. It organizes our reservations in real time with partner accounts which is also an amazing feature **What do you dislike about Checkfront?** Sometimes the integrations dont work right away but with tweaking we are able to! We have also not been able to get Apple Pay to work on our checkout on the site. Other than that there is nothing to dislike. **What problems is Checkfront solving and how is that benefiting you?** THE ABILITY FOR PARTNERS TO MAKE RESERVATIONS AND SEE our availabilty in real time is amazing. It also solves the problem of keeping our staff prepared for the next day and what we have booked to prepare ahead of time. LOVE the partner account feature. **Official Response from Natalie A.:** > Thank you for sharing your experience! We're so glad to hear Checkfront helps your staff be more prepared in their day-to-day. ### 10. Great with Limitations **Rating:** 4.5/5.0 stars **Reviewed by:** Ben G. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Checkfront?** I like the ease of use and price for the service. **What do you dislike about Checkfront?** I dislike the ability to easily edit bookings. More specifically, it is difficult to add days to the guest's stay if there is a gap in their occupancy. Or, if the guest switches from a small campsite to a large campsite. **What problems is Checkfront solving and how is that benefiting you?** Reservations and web interface with our guests. **Official Response from Tasha Bray:** > Hi Ben, Thank you so much for your review! We really value your feedback, so I've passed along your insights to our product team for consideration. Best, Tasha @ Checkfront ### 11. Checkfront Is from implementation to use it was always very reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Santiago P. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2023 **What do you like best about Checkfront?** Our control of the operation, day by day, the change of operation is simple, incluid new product is easy **What do you dislike about Checkfront?** Only in my country, implement the pay, using datafono **What problems is Checkfront solving and how is that benefiting you?** I think they are always adjusting the system to continuous improvements, what is not clear to me is how they progress in some cases **Official Response from Tasha Bray:** > We appreciate you taking the time to share your experience with Checkfront, Santiago! Best regards, Tasha @ Checkfront ### 12. CHECKFRONT **Rating:** 5.0/5.0 stars **Reviewed by:** mike C. | Tour guide, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Checkfront?** CHECKFRONT have been integral to my business. They have incredible customer service and are there to help you set up. I never have a problem with the platform either it works seemlessly. **What do you dislike about Checkfront?** There is nothing about checkfront I don't like **What problems is Checkfront solving and how is that benefiting you?** Checkfront is integral for me as they take control of the bookings and recovering payments. The customers are much happier booking through a good system and company like this they know they are in good hands. Refunds are really easy which is important incase of heavy rain. All this leaves me free to be a better guide **Official Response from Natalie A.:** > Hi Mike, Thank you for your review! We love hearing how Checkfront helps you run your business and creates a positive experience for your customers. Thank you for continuing to be a loyal Checkfront customer. Warmly, Natalie @ Checkfront ### 13. Very user friendly and does EVERYTHING we need it to do and more since they add features we suggest! **Rating:** 5.0/5.0 stars **Reviewed by:** Anna S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2023 **What do you like best about Checkfront?** It is reliable and seamless, with many features we use and love! It makes booking easy for our customers and the waivers ahead of time is brilliant. Competitors try to take us from Checkfront all the time and they usually fall very short in comparison. **What do you dislike about Checkfront?** The hero landing page has a very small calendar that the customer needs to change in order to see what is available and they miss it a lot and then think what they want is not available **What problems is Checkfront solving and how is that benefiting you?** SO many calls which saves on number of employees needed. Saves us money and makes us money and saves our sanity of being constantly on the phone taking reservations and answering questions. Brings us into the modern times of online reservations and waivers. **Official Response from Tasha Bray:** > Hi Anna, Thank you so much for your review! We value your feedback and have shared this with our Product Team. Warmly, Tasha @ Checkfront ### 14. Easy to use, but some critical features are lacking. **Rating:** 4.0/5.0 stars **Reviewed by:** Denith M. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2023 **What do you like best about Checkfront?** Booking process is seamless, and customer service is very helpful. **What do you dislike about Checkfront?** There are a few features that are missing **What problems is Checkfront solving and how is that benefiting you?** It's not actually for Tours, but for Birthday parties at our restaurant. ### 15. It wasn't exactly what I needed for booking purposes **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2024 **What do you like best about Checkfront?** They allow you to use it for free with the ability to upgrade. Easy integration. **What do you dislike about Checkfront?** Unable to separate rules for my availability event **What problems is Checkfront solving and how is that benefiting you?** Booking for tours ### 16. Checkfront Works Great For Us! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Checkfront?** I like the reservation part best. It is very easy to make and import new reservations. **What do you dislike about Checkfront?** I wish Checkfront had a way of marking rooms yet to be cleaned and rooms that have already been cleaned for the day. **What problems is Checkfront solving and how is that benefiting you?** Checkfront helps us eliminate double bookings. It benefits us by not having to contact a guest regarding a double booking. **Official Response from Tasha Bray:** > Hi there, thank you for taking the time to review Checkfront! We love to hear it has saved you valuable time. Best, Tasha @ Checkfront ### 17. An adaptable system that has helped generate more bookings and turned into more turnover. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Checkfront?** The price is good and competitive. There are always updates and willing to consider system changes for custom use. **What do you dislike about Checkfront?** It isnt possible to be able to speak to customer help unless you pay for a high end package which looses its personal feel that it had when we first signed up. **What problems is Checkfront solving and how is that benefiting you?** an increase in bookings ### 18. One stop shop for a booking platform **Rating:** 4.0/5.0 stars **Reviewed by:** BASHEER A. | Owner, Leisure, Travel & Tourism, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Checkfront?** how resposnsove customer service team can be **What do you dislike about Checkfront?** Would not really call it user friendly . **What problems is Checkfront solving and how is that benefiting you?** maanging our calendar **Official Response from Tasha Bray:** > Hi Basheer, thank you so much for sharing your experience with Checkfront! We really value your honest feedback. Best, Tasha @ Checkfront ### 19. Great and long experience with Checkfront **Rating:** 5.0/5.0 stars **Reviewed by:** Arthur S. | Customer Services Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Checkfront?** My company has been using Checkfront for nine years successfully. It is a great and reliable product that I would highly recommend. **What do you dislike about Checkfront?** Checkfront is very helpful, but it could be more user friendly without so many steps. **What problems is Checkfront solving and how is that benefiting you?** Checkfront is our booking tool and it is the most important part of the reservation process. **Official Response from Tasha Bray:** > Hi Arthur, thank you so much for sharing your experience and for continuing to be a loyal Checkfront user. Warmly, Tasha @ Checkfront ### 20. Outstanding Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Miranka G. | Business owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2023 **What do you like best about Checkfront?** Since our introduction phase, the Checkfront Customer Support has been incredibly helpful. Our business offers private nature excursions, which required a customized setup. Customer Support sent us personal videos, explaining how to arrange the setup. This allowed us to then set everything up ourselves, all the while learning how to work with the booking software. Since then, we've asked for several complicated customizations, including connection to Viator as a private excursion. Each time, we were helped extremely well by Checkfront's outstanding Customer Support. **What do you dislike about Checkfront?** The learning curve can be a bit steep, especially when setting up for private excursions. However, that is due to the highly customizable nature of Checkfront's booking system. The outstanding Customer Support more than makes up for this - helping you work out the kinks in a highly responsive and patient manner. **What problems is Checkfront solving and how is that benefiting you?** Checkfront greatly reduces the time and effort required to process reservations. We no longer need to email back-and-forth and our time spent on calls has reduced drastically. Our number of bookings have more than quadrupled since implementing Checkfront. The customer experience is improved, since they are now able to view our real-time availability and can book at whatever time suits them. Our third-party vendors now have their own login, allowing them to place bookings instantly and keep track of their commission. **Official Response from Natalie A.:** > Hi Miranka, Thank you for your review and for sharing your experience! Our Support Team thrives on this kind of feedback, and we are so thrilled to hear how Checkfront has helped you reduce admin time and quadruple bookings. Thanks for being a valued customer, we appreciate you! Best, Natalie ### 21. Complex ... but great support and what we needed **Rating:** 5.0/5.0 stars **Reviewed by:** Terilyn L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2023 **What do you like best about Checkfront?** Checkfront's support team has been so quick to diagnose and find solutions to any problems I ran into. During our first season of booking, as I encountered new booking needs, I could expect a reply email, usually with a video attached to show me exactly how to address the issue within my system. **What do you dislike about Checkfront?** Every booking software has limitations. Also, I think each can be complicated to set-up when you have a very involved reservation structure. I previously had another software that set my system up for me. I actually prefer setting it up on my own (Checkfront). It forced me to learn how the system works so I can manage my day-to-day needs in real time and only need to reach out to Checkfront on the rare occassion. The 5% fee added on to my customers feels steep. Also, I would love to see more options available for stylizing the booking dashboard. **What problems is Checkfront solving and how is that benefiting you?** Checkfront allows my clients to book, input their information, pay, and then automatically receive information and reminders from our company. It saves us valuable time. **Official Response from Natalie A.:** > Hello and thank you for your review! We're thrilled to hear how Checkfront saves you time and that our support team is able to fulfill your needs. Your feedback is important to us and helps us do better. Thanks for continuing to be a valued Checkfront customer. Warmly, Natalie @ Checkfront ### 22. Excellent system with simple business and customer interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Checkfront?** Simple interface to manage the online bookings on the shop end, a lot of options to tailor it and very good support even if remote. And just a small set fee instead of % of business charges. **What do you dislike about Checkfront?** Some of the inventory visualizations and blocking some offers on specific days are not as easy. But there are ways around . **What problems is Checkfront solving and how is that benefiting you?** Online booking for customers with real time availability Payment and refund system Waivers and forms Majorly reduced need for phone interactions with customers and increased sales thanks to real time booking. ### 23. Checkfront is easy to use, does everything we need from a booking software, and does it well. **Rating:** 5.0/5.0 stars **Reviewed by:** Charles G. | Owner / Manager / Axe Throwing Instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2023 **What do you like best about Checkfront?** Does everything you would want and need in a booking software. Also handles waivers which is a huge help. Simple to set up and use and has great customer help and support. **What do you dislike about Checkfront?** Checkfront should add a Gift Certificate discount ability. This would be hugely useful for online Black Friday sales and similar promotions. I know we are not the only company that feels this functionality needs to be added. I am aware there is a woraround toi make it possible to discount a Gift Certificate, but it is quite a process and would be very confusing to customers. The checkout procedure must be simple and straightforward for customers. Every other aspect of the online booking process through Checkfront is perfect, but the ability to discount Gift Certificates is a sorely missed feature. **What problems is Checkfront solving and how is that benefiting you?** Checkfront is taking the overwhelming task of scheduling and organizing hundreds of bookings and making it simple and easy. They also provide a comprehensive online booking solution that integrates easily with our website. Lastly, they host our liability waiver online and store signed waivers on their servers for us. **Official Response from Natalie A.:** > Hi Charles, Thank you for your review and for your feedback regarding Gift Card discounts. If you are referring to offering gift cards at discounted rates, I'm happy to share we just released this feature! Please copy and paste this link into your browser for more information: https://support.checkfront.com/hc/en-us/articles/10991589151387-Configuring-description-settings-for-gift-certificates-custom-amount-to-expiry-date-#offeringgiftcertificatesalesdiscounts. If you have other ideas you'd like to share, you can post them to our Idea Portal: https://portal.productboard.com/checkfront/1-checkfront-idea-portal/tabs/5-ideas. We hope this helps. Thank you for your continued loyalty as a Checkfront customer. Warmly, Natalie ### 24. Flexible PMS (Property Management System) **Rating:** 4.0/5.0 stars **Reviewed by:** Patricia V. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2023 **What do you like best about Checkfront?** Have been using Checkfront for six years and have found the system easy to use and comprehensive. However, with flexibility can come ambiguity which is where the excellent customer support proves invaluable. Most difficulties are resolved within a couple of days. The support team often goes the extra mile and creates a step-by-step instructional video explaining how to implement a particular solution. **What do you dislike about Checkfront?** The inflexible pricing model. It's not possible to add functionality to the lowest pricing tier. For example, we would like to use digital waivers and gift certificates however the licensing of these features requires subscribing to a more expensive plan that does not reflect the business activity we pass through the system. A more flexible licensing model would help. **What problems is Checkfront solving and how is that benefiting you?** We are a small Bed & Breakfast that provides cycle hire, local excursions and accommodation. Checkfront is our booking management platform integrated into our website and a channel manager for integration with multiple Online Travel Agencies (OTAs). It ensures we never double-book rooms and keeps pricing and availability up to date. **Official Response from Natalie A.:** > Hi Patricia, Thank you for sharing your experience! Flexibility is what we strive for and we're thrilled to hear you've been able to customize your processes as needed. Your feedback is important to us and we appreciate your loyalty as a Checkfront customer. Many thanks, Natalie @ Checkfront ### 25. Best Rental Software Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Brian K. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Checkfront?** Checkfront is an enabler and facilitator. They enable you by providing tools that help you sell lots of rental items. It could be houses, you might rent out chickens to lonely retired farmers, or something more mundane like us renting out A/V equipment. End of the day, they provide sexy tools that makes renting things fun. They also facilitate delivering the best customer experience possible to your clients with easy integrations, automated marketing messaging, and every payment processor imaginable. Their customer support is great as well. It's worth gold texting, emailing and getting a response in minutes not days. **What do you dislike about Checkfront?** I dislike that I have to share Checkfront with anyone else. Especially our competitors who wonder how we can respond so quickly and deliver the best rental experience possible while they are stuck with software from the 90's running on DOS in the back warehouse. **What problems is Checkfront solving and how is that benefiting you?** Keeping track of inventory, what's available on any given day, getting people to pay, sign contracts, give us their information, and reporting revenue, taxes and all the other crap that goes with renting equipment out. They make it easy. **Official Response from Natalie A.:** > Hi Brian, Thank you so much for your detailed and positive review. We truly value you as a loyal and enthusiastic Checkfront customer and are always here to support you and your team (even if that means sharing!) Warmly, Natalie ### 26. Checkfront helps us with seamless reservation process for our customers. **Rating:** 5.0/5.0 stars **Reviewed by:** Chris T. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Checkfront?** Checkfront is a flexible system that allows us to place our muli-day packages in front of the customer, allowing for easy reservations for our packages. This system is different than most other systems in that it handles multi-day packages with room inventory and weekly dates specific departures. **What do you dislike about Checkfront?** Although the system is flexible, it has a large learning curve, and sometimes support services lack the knowledge to correctly handle issues as they arise. **What problems is Checkfront solving and how is that benefiting you?** It allows our customers to make reservations for our complicated multi-day packages. **Official Response from Tasha Bray:** > Thank you so much for your review, Chris. We're glad you find the multi-day bookings ability so useful for your business! Best, Tasha @ Checkfront ### 27. Great booking software **Rating:** 5.0/5.0 stars **Reviewed by:** Kerri P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Checkfront?** The system is user friendly and easy to make any changes to my items. The customer service team is great and always send easy to follow, step by step instruction videos of how to set something up if I have questions. **What do you dislike about Checkfront?** The gift certificate setup doesn't function the way I would hope. We have a different packages that we offer gift cards for and It doesn't send a description of the item purchased, which can be confusing when the person receives their electronic Gift Certificate. **What problems is Checkfront solving and how is that benefiting you?** Checkfront allows me to take online bookings and track sales etc for my business. Having the ability to take online bookings, sell gift certificates and take deposits all in one spot is a life saver. **Official Response from Natalie A.:** > Hi Kerri, Thank you so much for your review! We're thrilled to hear how Checkfront has made it easier to manage your business and take bookings online. We appreciate your feedback about gift certificates and have passed this information on to our Product team. Please continue to contact support should you need any assistance. Best, Natalie ### 28. Excellent Control **Rating:** 5.0/5.0 stars **Reviewed by:** Santiago P. | DIRECTOR, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2023 **What do you like best about Checkfront?** daily control and resources to operate, the use of cell phones is super important, friendly and reliable use to carry out day-to-day tasks increases the reliability of my clients when it comes to receiving confirmations and payments on time **What do you dislike about Checkfront?** interesting to be able to charge for the platform, report and confirmation. I would be interested in how to charge my clients directly from the platform through a payment link **What problems is Checkfront solving and how is that benefiting you?** creation of specific fields for my work to manage my clients who have consecutive bookings and information about their reservations. With this information, they and we can cross-reference the data. **Official Response from Natalie A.:** > Hi Santiago, We're happy to see that Checkfront has helped your business manage daily operations. Thank you for sharing your experience! Best, Natalie @ Checkfront ### 29. Great product with great service and support. **Rating:** 5.0/5.0 stars **Reviewed by:** Heather N. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2023 **What do you like best about Checkfront?** Flexibility to set up for different business models. Many integrations with popular business platforms for communications, analysis, payments, and search. I have not researched many competitors however did look at integrated booking software with wordpress templates for website upgrade. They just didn't have the power or versatility I was used to however they looked pretty. Was a bit of a challenge to customize checkfront to work with new website. **What do you dislike about Checkfront?** Have to manually input bookings from OTA platforms such as Vrbo and Airbnb. Understand that it might be tricky to have syncing both ways. Would be nice to have texting ability bulit into forms rather than through third party app. That would help with Airbnb bookings that only give a phone number for contact info. **What problems is Checkfront solving and how is that benefiting you?** Integrated booking and customer notifications have automated most of the communication workflow. It saves time for standard information. I still spend a lot of time looking up pricing and season information for the different products I sell. It would be nice to have a table with all the pricing info to compare . **Official Response from Natalie A.:** > Hi Heather, Thank you for sharing your experience! It's great to hear how our integrations have helped automate your communication workflow. Our support team is always available to help should you need it. Warmly, Natalie @ Checkfront ### 30. These guys at Checkfront make me look good!! I couldn't do what I do without them!! **Rating:** 5.0/5.0 stars **Reviewed by:** Todd P. | President/Owner at Roll With it Rentals inc, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Checkfront?** My reservation system is 100% automated. Gone are the days of putting ink on a calendar for each camper I rent. With POS integration and backend accounting built in, This new reservation/payment system allowed me to increase my fleet by over 300% and take my company to the next level!! **What do you dislike about Checkfront?** There are no downsides or dislikes with Checkfront!! When I had a technical support question, I had an immediate response, and the information provided resolved the issue. If there were a negative, I'd only say that I had not met this team in person. I would love to shake their hands and tell them how valuable they are to Roll With it Rentals and how Checkfront changed my company and my life. **What problems is Checkfront solving and how is that benefiting you?** Roll With it Rentals now has a customer interactive reservation system that takes deposits and bookings 24/365!! The accounting in the backend is extremely valuable as a business owner and saves me hundreds of hours a year!! **Official Response from Natalie A.:** > Hi Todd, Love the enthusiasm! We are so glad to hear Checkfront has helped you transform how you run your business. Thank you for continuing to be a valued customer–we appreciate you. Best, Natalie @ Checkfront ### 31. Very useful and intuitive platform for tour operators. **Rating:** 4.0/5.0 stars **Reviewed by:** Joel S. | Managing Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Checkfront?** It is very easy to use and from the first day you can start selling your activities, it can be customized for any activity and request customer information. **What do you dislike about Checkfront?** I don't like that to have payments in each country's currency, an account must be created for each currency. That is, due to policies, we manage a defined exchange rate in pesos and another in dollars; we don't have a variable exchange rate. **What problems is Checkfront solving and how is that benefiting you?** The ability to incorporate into any website and be responsive has greatly helped the shopping experience, being agile and secure with any card. **Official Response from Natalie A.:** > Thank you for sharing your experience, Joel! We appreciate your feedback and will bring it back to the team. Cheers, Natalie ### 32. The last software inventory tool you will ever need… **Rating:** 5.0/5.0 stars **Reviewed by:** Terence C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Checkfront?** Ease of use, ability to update live yourself. Excellent reporting and website plugin is perfect **What do you dislike about Checkfront?** Payment processor gateway integration requires expertise... **What problems is Checkfront solving and how is that benefiting you?** Inventory management. Checkfront allows simple and easy updating of all inventory. Reporting tools are excellent and help you drill down easily and quickly in identifying best sellers **Official Response from Natalie A.:** > Hi Terence, Thank you for the 5-star review! It's great to hear our site plugin is working perfectly for your business. Best, Natalie @ Checkfront ### 33. Check Front Review **Rating:** 4.0/5.0 stars **Reviewed by:** LAWRENCE M. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Checkfront?** Liking the Website, the automatic e-mails **What do you dislike about Checkfront?** The difficulty in figuring out the program and how it will react. The rule should be set first, not Events, then rules. Payment can not be may by e-Transfer Support is great if you want to wait. When you have a problem, you want help; otherwise, you keep trying without the desired result; I am not a computer programmer. Scared to try any add on's **What problems is Checkfront solving and how is that benefiting you?** Pricing in 2022, we got it working how we wanted. Now for 2023, we need better pricing, which has been challenging to change. **Official Response from Natalie A.:** > Hi Lawrence, thank you for sharing your experience! Our support team is here for you anytime. Best, Natalie ### 34. Great Tool for Booking Multiple rooms. **Rating:** 4.5/5.0 stars **Reviewed by:** Brian C. | Station Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Checkfront?** The ease of booking for customers has been great and freed up staff time from having to field phone calls and balance multiple calendars. Booking time is just as easy. **What do you dislike about Checkfront?** I would like a little more control over how the embed presents on my website. It is mobile optimized however being able to set the number of columns would be great. **What problems is Checkfront solving and how is that benefiting you?** Booking multiple rooms with variable lengths of time. Some sessions are 1 hour and others are 90 minutes. This platform shows options to the customer to best accommodate them. **Official Response from Natalie A.:** > Hi Brian, Thank you for sharing your experience with Checkfront! We love hearing how you're able to customize bookings and make the most of your inventory. Best, Natalie ### 35. Streamlined our bookings & correspondence **Rating:** 5.0/5.0 stars **Reviewed by:** Hollie M. | Admin/partner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2023 **What do you like best about Checkfront?** Able to customize by automating our bookings and communication for our customers. Also it keeps all our customers info for past, present and future business. It's great for our drivers too, as they can have access to the itinerary/customer info through the mobile app. Checkfront cut the admin stuff in half for us, plus we never missed a booking again **What do you dislike about Checkfront?** Our only dislike.... when a customer books multiple days in a row, it only sends them a confirmation for the starting day, giving them the impression they only have that one day confirmed **What problems is Checkfront solving and how is that benefiting you?** None **Official Response from Natalie A.:** > Hi Hollie, Thanks for your review. Great to hear Checkfront has helped you save time and avoid missing bookings! Warmly, Natalie ### 36. This booking software changed my business! **Rating:** 5.0/5.0 stars **Reviewed by:** Chad N. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Checkfront?** I love how Checkfront integrates with Quickbooks Online. This feature eliminated 20+ hours worth of accounting work a week! **What do you dislike about Checkfront?** I wish (and hope) that Checkfront would allow more complex relationships for inventory. **What problems is Checkfront solving and how is that benefiting you?** We use Checkfront to book scuba divers. **Official Response from Natalie A.:** > Hi Chad, Thanks for the positive review! That's a lot of time savings, and we're thrilled that we could help you achieve this level of efficiency. Happy booking, Natalie @ Checkfront ### 37. Reliable platform with great flexibility and good customer support **Rating:** 4.0/5.0 stars **Reviewed by:** Jerry L. | Owner / Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2023 **What do you like best about Checkfront?** It is actually a quite capable platform, but what I like the most about it is that you get a response from a customer support member very quickly. . . even for silly and obvious questions! **What do you dislike about Checkfront?** I wish it had another asset management feature or two to further streamlining my work flow for my small business. **What problems is Checkfront solving and how is that benefiting you?** It is very easy for my customers to purchase my products. It is also easy for me to collect and deliver necessary information to and from my customers. **Official Response from Natalie A.:** > Hi Jerry, Thank you for being a loyal Checkfront customer and leaving this review. Our support team will be thrilled to hear your experience with them has been a positive one. We're here for you anytime! Warmly, Natalie ### 38. Does everything I need it to do! **Rating:** 4.5/5.0 stars **Reviewed by:** Allison D. | Manager/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Checkfront?** Easy to use and easy for customers to use! We have used other booking platforms and struggled to find something that works for our rental business. Payment at the time of booking is another bonus! **What do you dislike about Checkfront?** A few snags that I have found that only impact closures / availability because we have multi-day rentals that cross a midnight. When I have a closure such as Christmas Day I want rentals to span that date, but not start or end on that date. The software is currently carrying the closure over a extra day. **What problems is Checkfront solving and how is that benefiting you?** Our rentals cross a midnight which was a problem with our last booking software. Checkfront allows customers to view the calendar availability more easily than others. **Official Response from Natalie A.:** > Hi Allison, thank you for the lovely review! We are so happy to hear our booking system provides the support you need to run your business and view calendar availability with ease. We truly value you as a Checkfront customer. Thank you for taking the time to share your experience with us. Warmly, Natalie @ Checkfront ### 39. The best cost-effective platform when it comes to speak about Digital Booking **Rating:** 4.0/5.0 stars **Reviewed by:** Emanuel S. | Digital Media & Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2023 **What do you like best about Checkfront?** Customer service is always there to help you with your needs. I think this is a quality that is not to take for granted. **What do you dislike about Checkfront?** Unfortuntaley its downsides are pretty much technical, for example, it doesn't support multi-currency so if you do business around the world it could be a problem. **What problems is Checkfront solving and how is that benefiting you?** It is a system which is simple to "bend" depending on your needs/product. It doesn't require a coder to do that. This is great for a small/medium company budget. **Official Response from Natalie A.:** > Our customer service team thrives on feedback like this! Thank you for taking the time to leave us a review. ### 40. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Joao S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Checkfront?** It is easy to use and most of what we want is already in place **What do you dislike about Checkfront?** Lack of knowledge base to enable a deeper understanding of all functionalities **What problems is Checkfront solving and how is that benefiting you?** Planning tours and tour events **Official Response from Tasha Bray:** > Hi Joao, Thank you for your review! We're happy to hear Checkfront helps you with your tour and event bookings. We are always trying to improve how customers like you have the resources they need, and our community forum works with that in mind. Warmly, Tasha @ Checkfront ### 41. Thank you Check Front **Rating:** 5.0/5.0 stars **Reviewed by:** Mike L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Checkfront?** Our company has been using Checkfront for 8 years and we have been able to grow with Checkfront. The customer service has been amazing and as well we have really appreciated the gift certificate and waiver option. As well we appreciate the fact that we do not need to charge our clients a booking fee. **What do you dislike about Checkfront?** Honestly, I can not think of anything in regard to dislikes. But maybe there could be more options on how to display the pricing on the initial page of the product listing. **What problems is Checkfront solving and how is that benefiting you?** How to sell more products and as well I appreciate how easy it is to turn off and manage inventory. The CheckFront system makes me more productive and my business performance has increased. **Official Response from Natalie A.:** > Hi Mike, We think our customer service is pretty awesome too! Thank you for sharing your experience - we're glad to hear our gift certificate and waiver options have been helpful with running your business. Thanks for your loyalty as a Checkfront customer. Best, Natalie @ Checkfront ### 42. User friendly and very comprehensive **Rating:** 4.0/5.0 stars **Reviewed by:** João S. | Founder, owner, manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2023 **What do you like best about Checkfront?** Easy to use ! Multiple options to personalise the shopping experience ! Reliability ! **What do you dislike about Checkfront?** Lack of training online ! I believe there are many functionalities I'm not using at its full extend because of lack of knowledge. Some knowledge base or forum within the comunity would very appreciated. **What problems is Checkfront solving and how is that benefiting you?** We do off-road tours on motorbikes and everything around creating the tour, its items and add on's, as well as the tour dates ... everything is solved by checkfront. **Official Response from Natalie A.:** > Hi João, Thank you for leaving such a lovely review! We're glad to hear Checkfront has been able to fit the unique needs of your business. Warmly, Natalie @ Checkfront ### 43. Does what it says on the tin :-) **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Checkfront?** So easy to write product data, to see it update straight to the integrated website. Updating images and making activities available is also easy using events. **What do you dislike about Checkfront?** Can't allocate staff to a booking. So sometimes you get an overbooking based on staff availability. It takes a longtime for bugs to be resolved and it seems that site builder has been forgotten about. **What problems is Checkfront solving and how is that benefiting you?** Managing our book8ngs, sharing important information with our customers and it automates post activity emails. That we can encourage reviews and offer discounts. It saves lots of time sitting and pasting emails to individual customers. **Official Response from Natalie A.:** > Hi there, Thank you for sharing your experience! We love hearing how Checkfront has saved you and your team time by automating emails and other admin tasks. If you would like to explore a solution for allocating staff to a booking, please reach out to our support team at support@checkfront.com. Moving to our latest version could remedy this. Warmly, Natalie ### 44. Worth the investment of time to learn how to use **Rating:** 4.5/5.0 stars **Reviewed by:** Julie K G. | Owner / Operaator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2023 **What do you like best about Checkfront?** Very powerful software that allows you to create all sorts of products and offers with different pricing flexibility. **What do you dislike about Checkfront?** Upgrade was available but looked like a lot of rework on items to products. No ability to waitlist specific items. **What problems is Checkfront solving and how is that benefiting you?** Enables our customers to see real time availability and book immediately. Huge reduction in the number of emails before a sale. Also love the automated notifications. **Official Response from Natalie A.:** > Hi Julie, Thank you for your review! It's great to hear you have the ability to take bookings at your customers' convenience and are reducing admin time while doing so. Keep it up, and thank you for continuing to be a valued customer. Best, Natalie ### 45. Great for most things BUT.... **Rating:** 4.0/5.0 stars **Reviewed by:** John W. | Company Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2023 **What do you like best about Checkfront?** The automatic sending of emails, payment processing, good reports, reasonable integration with Viator (see later for limitations) , inventory hosting. **What do you dislike about Checkfront?** The VERY slow roll out of inventory control - I know this has been possiable for a few years now (I tried it as soon as I could) BUT its dosent work ith Viator. **What problems is Checkfront solving and how is that benefiting you?** payment processing, online booking system with automatic email facility. **Official Response from Natalie A.:** > Hi John, Thank you for your review! We take customer feedback seriously and will share your note about integrations with our team. Thanks for continuing to be a valued Checkfront customer. Best, Natalie ### 46. The Best Booking System for the Industry! **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel P. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2023 **What do you like best about Checkfront?** It provides the whole business system, from booking to payments to scheduling and beyond! **What do you dislike about Checkfront?** There is nothing to dislike, as they will listen to suggestions and develop new integrations. **What problems is Checkfront solving and how is that benefiting you?** Booking management and scheduling take administration time away and allow us to put more time back into our business. **Official Response from Natalie A.:** > Hi Daniel, thank you for sharing your experience! We love hearing how Checkfront has helped you save time operating your business. Thanks for continuing to be a valued customer. ### 47. Checkfront offers incredible flexibility and powerful features with simplicity **Rating:** 5.0/5.0 stars **Reviewed by:** Jennings A. | Research Scientist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Checkfront?** The checkfront platform is the most powerful and customizable interface we've come across. **What do you dislike about Checkfront?** It would be great to see more out-of-the-box integrations with other payment systems, such as ACH. **What problems is Checkfront solving and how is that benefiting you?** Managing client bookings and taking payment **Official Response from Natalie A.:** > Hi Jennings, Thanks so much for your review! We've been working hard to build the most flexible booking software and our team will be thrilled to hear your feedback. I will also pass on your note regarding out-of-the-box payment integrations. Best, Natalie @ Checkfront ### 48. Checkfront is a fast way to Book more **Rating:** 4.0/5.0 stars **Reviewed by:** Darby C. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2023 **What do you like best about Checkfront?** the speed at witch things can be updated in the system **What do you dislike about Checkfront?** Checkfront's only down side in our application is some double entry into or DMS **What problems is Checkfront solving and how is that benefiting you?** Checkfront allows us to have less front end staff tied up in booking and managing our rental fleet **Official Response from Natalie A.:** > Hi Darby, We're so glad to hear Checkfront relieves your staff from booking and managing your fleet. Thank you for your review and for continuing to be a valued customer! ### 49. Lifesaver & Worth Every Penny ! **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa C. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2023 **What do you like best about Checkfront?** my rental pricing is so complex and checkfront manages it like a champ and makes it all transparent to the client **What do you dislike about Checkfront?** i would like to add an expedite fee for any orders that are less than 24 hours in advance and CF does not have that ability **What problems is Checkfront solving and how is that benefiting you?** NA **Official Response from Natalie A.:** > Hi Lisa, We love simplifying complex processes and making it easier for our customers to run their businesses. Thank you for sharing your experience, we appreciate you! Warmly, Natalie ### 50. Perfect platform money-wise **Rating:** 4.5/5.0 stars **Reviewed by:** Emanuel Giovanni S. | Travel Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2023 **What do you like best about Checkfront?** It cost way less than the competitor keeping a good level of features **What do you dislike about Checkfront?** Unfortunately, there are some limitations, especially depending on which kind of business you run. **What problems is Checkfront solving and how is that benefiting you?** Having an automatic invoice creator is vital if you want to make your company grow. **Official Response from Natalie A.:** > Hi Emanuel, Thanks for sharing your experience! Providing value to our customers is always a top priority. If there is anything we can do to help with the limitations you're facing, our customer support team would be happy to help. Please reach out to support@checkfront.com anytime. Best, Natalie @ Checkfront ## Checkfront Discussions - [What does Checkfront do?](https://www.g2.com/discussions/what-does-checkfront-do) - [What is use Check front?](https://www.g2.com/discussions/what-is-use-check-front) - [Is Checkfront compatible with Wix?](https://www.g2.com/discussions/is-checkfront-compatible-with-wix) - [Is Checkfront good?](https://www.g2.com/discussions/is-checkfront-good) - [View Checkfront pricing details and edition comparison](https://www.g2.com/products/checkfront/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-29+21%3A28%3A44+-0500&secure%5Bsession_id%5D=f504f39a-f7b3-44a8-a613-01f2a3b4168f&secure%5Btoken%5D=cfc8580638a29bdb4178efdf3de92b43c9347294389e6f2d146d6256ccf455ee&format=llm_user) ## Checkfront Integrations - [SilicaCAD Pro](https://www.g2.com/products/silicacad-pro/reviews) ## Checkfront Features **Agentic AI - Tour Operator** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making ## Top Checkfront Alternatives - [Xola](https://www.g2.com/products/xola/reviews) - 4.5/5.0 (68 reviews) - [FareHarbor](https://www.g2.com/products/fareharbor/reviews) - 3.8/5.0 (35 reviews) - [TRYTN](https://www.g2.com/products/trytn/reviews) - 4.9/5.0 (52 reviews)