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Zoom

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63,262 reviews
  • 11 profiles
  • 55 categories
Average star rating
4.6
#1 in 35 categories
Grid® leader
Serving customers since
2011

Zoom Solutions

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Zoom Workplace

56,442 reviews

Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.

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Zoom Phone

2,669 reviews

Cloud VoIP Services powered by AI - Voice communications for the collaboration era

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Workvivo

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Workvivo is an internal communication and engagement platform that is designed to bring what’s happening in the organisation alive in a fun, intuitive and highly engaging way, while at the same time being structured completely around what the organisation is trying to achieve and connecting employees to this.

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Zoom Rooms

437 reviews

The modern workspaces for hybrid teams, Zoom Rooms bring HD video collaboration into any space – in the office, in the classroom, or at home – and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Rooms are the conference room experience you’ve always wanted.

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Zoom Events and Webinars

413 reviews

Zoom Events and Webinars are part of Zoom’s event solutions, helping customers host virtual and hybrid events and large-scale broadcasts.

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ZoomMate

302 reviews

Your single AI assistant available throughout your day at no additional cost.* Get more done with AI Companion 2.0 by surfacing important information, prioritizing what matters most, and turning every interaction into action.

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Zoom Virtual Agent

225 reviews

Zoom Virtual Agent is an intelligent conversational AI chatbot that accurately and instantly resolves issues. With Zoom Virtual Agent, organizations can deliver better, faster web and mobile support, helping leaders meet their customers’ ever-increasing expectations for outstanding service in a highly cost-effective.

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Zoom Contact Center

71 reviews

Zoom Contact Center is a complete Contact Center as a Service (CCaaS) offering built directly on Zoom’s powerful unified communications platform to help businesses of all sizes better support and connect with their customers. Zoom’s CX platform features intelligent multi-channel routing, an AI-powered virtual agent, no-code IVR and bot flows, workforce engagement management, powerful analytics, pre-built integrations, and much more - all designed into our familiar, easy-to-use Zoom app. With Zoom, businesses deliver fast, efficient, and highly personalized customer experiences, improved agent productivity, and better business results.

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Zoom Revenue Accelerator

33 reviews

Enhance productivity, shorten deal cycles, and improve revenue predictability with actionable insights directly from your Zoom Meetings and Zoom Phone customer interactions.

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Star Rating

47896
12996
1792
338
240

Zoom Reviews

Review Filters
Profile Name
Star Rating
47896
12996
1792
338
240
Antawn E.
AE
Antawn E.
06/26/2026
Validated Reviewer
Review source: G2 invite

Versatile Meeting Solution, Room for UI Improvement

I like that there are a lot of different options available with Zoom Workplace, which is really helpful for us. We can assign different owners of events, making it easier if someone is terminated, as switching the owner is simple. One of my favorite features is Zoom Phone. It allows us to contact scholars or vendors using a Zoom phone number instead of our personal numbers, maintaining professionalism. It's helpful because we frequently speak with scholars, and having that Zoom phone number helps in maintaining a level of professionalism while providing them an avenue to reach out to us directly.
Julia G.
JG
Julia G.
06/25/2026
Validated Reviewer
Review source: Organic
Translated Using AI

Stable and Efficient Communications, But With Some Failures

I like Zoom Workplace because it has a good interface and I can easily have chat rooms. I enjoy the good communication and stability in video conferences, without interruptions. I love being able to share screens and designs while being seen from another country or state. Additionally, the initial setup was very easy and simple.
Komal S.
KS
Komal S.
5 Star Coder | Certified AWS Cloud Practitioner| Certified AWS Solutions Architect Associates| Generative AI | TOGAF | LLM| Enterprise Architect | Data Architect
06/25/2026
Validated Reviewer
Verified Current User
Review source: Organic

Intuitive Meeting Tool with Powerful Hub and AI Companion

An excellent tool for meetings with a highly intuitive and user-friendly interface. The Hub functionality is particularly impressive, allowing seamless file sharing and organized folder management in one place. Overall, a very effective and well-designed platform for collaboration and communication.

About

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HQ Location:
San Jose, CA

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@zoom

What is Zoom?

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals, with Zoom AI Companion capabilities woven throughout. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.

Details

Year Founded
2011
Website
www.zoom.com