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Zoom

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62,479 reviews
  • 11 profiles
  • 53 categories
Average star rating
4.6
#1 in 38 categories
Grid® leader
Serving customers since
2011

Zoom Solutions

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Zoom Workplace

55,838 reviews

Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.

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Zoom Phone

2,640 reviews

Cloud VoIP Services powered by AI - Voice communications for the collaboration era

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Workvivo

2,616 reviews

Workvivo is an internal communication and engagement platform that is designed to bring what’s happening in the organisation alive in a fun, intuitive and highly engaging way, while at the same time being structured completely around what the organisation is trying to achieve and connecting employees to this.

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Zoom Rooms

416 reviews

The modern workspaces for hybrid teams, Zoom Rooms bring HD video collaboration into any space – in the office, in the classroom, or at home – and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Rooms are the conference room experience you’ve always wanted.

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Zoom Events and Webinars

396 reviews

Zoom Events and Webinars are part of Zoom’s event solutions, helping customers host virtual and hybrid events and large-scale broadcasts.

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Zoom AI Companion

276 reviews

Your single AI assistant available throughout your day at no additional cost.* Get more done with AI Companion 2.0 by surfacing important information, prioritizing what matters most, and turning every interaction into action.

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Zoom Virtual Agent

219 reviews

Zoom Virtual Agent is an intelligent conversational AI chatbot that accurately and instantly resolves issues. With Zoom Virtual Agent, organizations can deliver better, faster web and mobile support, helping leaders meet their customers’ ever-increasing expectations for outstanding service in a highly cost-effective.

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Zoom Contact Center

57 reviews

Zoom Contact Center is a complete Contact Center as a Service (CCaaS) offering built directly on Zoom’s powerful unified communications platform to help businesses of all sizes better support and connect with their customers. Zoom’s CX platform features intelligent multi-channel routing, an AI-powered virtual agent, no-code IVR and bot flows, workforce engagement management, powerful analytics, pre-built integrations, and much more - all designed into our familiar, easy-to-use Zoom app. With Zoom, businesses deliver fast, efficient, and highly personalized customer experiences, improved agent productivity, and better business results.

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Zoom Revenue Accelerator

21 reviews

Enhance productivity, shorten deal cycles, and improve revenue predictability with actionable insights directly from your Zoom Meetings and Zoom Phone customer interactions.

Profile Name

Star Rating

47359
12782
1769
332
238

Zoom Reviews

Review Filters
Profile Name
Star Rating
47359
12782
1769
332
238
Francisco R.
FR
Francisco R.
Chief Operating Officer (COO) at RTE Energy Solutions
03/18/2026
Validated Reviewer
Review source: Thank You page

Robust Features with Easy Setup, But Sizeable App

I like that Zoom Workplace is easy to use and that everybody knows about it. It has a lot of features, including the ability to break rooms and other robust features. The platform is great for splitting large groups into working groups, having a moderator, silencing everyone, or allowing chat, making it good for webinars and things like that. The initial setup was very easy, and the integration with other tools is super easy.
Kenneth T.
KT
Kenneth T.
Sales & Service Professional, helping people create a reproductive business & travel for pennies on the dollar.
03/17/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Easy to Use and Quick to Start Group Meetings

I love the ease of use and the ability to start a group project or meeting, quickly.
Ruby R.
RR
Ruby R.
03/17/2026
Validated Reviewer
Review source: Organic

Streamlined Meetings with Robust Features

I love the chat feature and the share screen feature, where I can share my screen with others. I also appreciate being able to record my Zoom calls. The process of sharing my screen to show off proposals or strategies is really beneficial because I can go through it step by step with clients, and recording allows for later playback and sharing with clients. I think we liked that there were more features on Zoom Workplace and its connection to all calendars and private links. The ease of setting it up is very nice; it's simple and straight to the point. I love how straightforward the steps are.

About

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HQ Location:
San Jose, CA

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@zoom

What is Zoom?

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals, with Zoom AI Companion capabilities woven throughout. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.

Details

Year Founded
2011