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Zoom

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62,516 reviews
  • 11 profiles
  • 53 categories
Average star rating
4.6
#1 in 38 categories
Grid® leader
Serving customers since
2011

Zoom Solutions

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Zoom Workplace

55,875 reviews

Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.

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Zoom Phone

2,640 reviews

Cloud VoIP Services powered by AI - Voice communications for the collaboration era

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Workvivo

2,616 reviews

Workvivo is an internal communication and engagement platform that is designed to bring what’s happening in the organisation alive in a fun, intuitive and highly engaging way, while at the same time being structured completely around what the organisation is trying to achieve and connecting employees to this.

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Zoom Rooms

417 reviews

The modern workspaces for hybrid teams, Zoom Rooms bring HD video collaboration into any space – in the office, in the classroom, or at home – and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Rooms are the conference room experience you’ve always wanted.

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Zoom Events and Webinars

396 reviews

Zoom Events and Webinars are part of Zoom’s event solutions, helping customers host virtual and hybrid events and large-scale broadcasts.

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Zoom AI Companion

277 reviews

Your single AI assistant available throughout your day at no additional cost.* Get more done with AI Companion 2.0 by surfacing important information, prioritizing what matters most, and turning every interaction into action.

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Zoom Virtual Agent

219 reviews

Zoom Virtual Agent is an intelligent conversational AI chatbot that accurately and instantly resolves issues. With Zoom Virtual Agent, organizations can deliver better, faster web and mobile support, helping leaders meet their customers’ ever-increasing expectations for outstanding service in a highly cost-effective.

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Zoom Contact Center

57 reviews

Zoom Contact Center is a complete Contact Center as a Service (CCaaS) offering built directly on Zoom’s powerful unified communications platform to help businesses of all sizes better support and connect with their customers. Zoom’s CX platform features intelligent multi-channel routing, an AI-powered virtual agent, no-code IVR and bot flows, workforce engagement management, powerful analytics, pre-built integrations, and much more - all designed into our familiar, easy-to-use Zoom app. With Zoom, businesses deliver fast, efficient, and highly personalized customer experiences, improved agent productivity, and better business results.

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Zoom Revenue Accelerator

21 reviews

Enhance productivity, shorten deal cycles, and improve revenue predictability with actionable insights directly from your Zoom Meetings and Zoom Phone customer interactions.

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Star Rating

47389
12789
1771
332
238

Zoom Reviews

Review Filters
Profile Name
Star Rating
47389
12789
1771
332
238
AB
Amit B.
03/24/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Amazing AI, Customizable Meetings, and Reliable Low-Bandwidth Performance

The ability to chat easily with the invited group even before a meeting starts, and the level of customizations available for a meeting are the best about Zoom Workplace. The AI capability is simply amazing. Also, its sustainability and integration even on low bandwidth is incredible.
Geo Anne R.
GR
Geo Anne R.
Administrative & Records Management Officer | Social Media Manager
03/23/2026
Validated Reviewer
Review source: Organic

Effortless Meetings with Occasional Connectivity Hiccups

I like that Zoom Workplace is very easy to use. It saves time since you don't waste time figuring things out, and meetings start faster and smoother. The initial setup was super easy, which is great.
Mardie G.
MG
Mardie G.
03/23/2026
Validated Reviewer
Verified Current User
Review source: Organic

All-in-One Collaboration with Persistent Chat, Easy Screen Sharing, and Noise Suppression

It offers an all-in-one collaboration setup with email and calendar, plus docs and a whiteboard. The team chat is persistent, similar to Slack. Screen sharing is easy, and teammates can also remotely control the sharer’s screen when needed. It also includes noise suppression.

About

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HQ Location:
San Jose, CA

Social

@zoom

What is Zoom?

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals, with Zoom AI Companion capabilities woven throughout. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.

Details

Year Founded
2011