Zoom

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63,827 reviews
  • 12 profiles
  • 68 categories
Average star rating
4.6
#1 in 33 categories
Grid® leader
Serving customers since
2011

Zoom Solutions

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Zoom Workplace

56,476 reviews

Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.

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Workvivo

2,717 reviews

Workvivo is an internal communication and engagement platform that is designed to bring what’s happening in the organisation alive in a fun, intuitive and highly engaging way, while at the same time being structured completely around what the organisation is trying to achieve and connecting employees to this.

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Zoom Phone

2,694 reviews

Cloud VoIP Services powered by AI - Voice communications for the collaboration era

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Zoom Rooms

443 reviews

The modern workspaces for hybrid teams, Zoom Rooms bring HD video collaboration into any space – in the office, in the classroom, or at home – and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Rooms are the conference room experience you’ve always wanted.

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Zoom Events and Webinars

412 reviews

Zoom Events and Webinars are part of Zoom’s event solutions, helping customers host virtual and hybrid events and large-scale broadcasts.

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ZoomMate

323 reviews

Your single AI assistant available throughout your day at no additional cost.* Get more done with AI Companion 2.0 by surfacing important information, prioritizing what matters most, and turning every interaction into action.

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Zoom Virtual Agent

250 reviews

Zoom Virtual Agent is an intelligent conversational AI chatbot that accurately and instantly resolves issues. With Zoom Virtual Agent, organizations can deliver better, faster web and mobile support, helping leaders meet their customers’ ever-increasing expectations for outstanding service in a highly cost-effective.

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Zoom My Notes

240 reviews

My Notes captures insights from your conversations — on Zoom, in-person, on mobile, and across third-party platforms — so you can focus on the discussion, not documentation.

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Common Room

149 reviews

With the most natively-built and fully-managed integrations for detecting person-level and account-level signals today, Common Room helps go-to-market teams tap into every stage of the customer journey.

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Zoom Reviews

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Profile Name
Star Rating
48297
13136
1805
343
246
Verified User
AN
Tecnical support
Small-Business (50 or fewer emp.)
3.5/5

The software excels in facilitating communication and screen sharing, making it easier to guide users through technical issues. However, it can consume a lot of system resources, particularly when multiple applications are open simultaneously.

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IO
Ian O.
Enterprise (> 1000 emp.)
11/06/2026
Validated Reviewer
Review source: Organic

Portable, Intuitive Collaboration with Easy Setup

I like that I can take Zoom Workplace with me and use it anywhere. The messages are very good and help me connect with different people in my organization. I can also have meetings and calls. I found the setup very easy, and it feels intuitive. I love it; it’s really perfect.
RA
Reyna A.
Small-Business (50 or fewer emp.)
11/06/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Real-Time Visitor Insights, but Enrichment Needs a Double-Check

I find Common Room’s real-time website visitor identification most valuable, along with its seamless integration into our existing sales tech stack. I can see who is visiting. The initial setup was smooth, quick, and easy.

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HQ Location:
San Jose, CA

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What is Zoom?

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals, with Zoom AI Companion capabilities woven throughout. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.

Details

Year Founded
2011
Website
www.zoom.com