ConnectWise

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1,749 reviews
  • 13 profiles
  • 39 categories
Average star rating
4.3
Serving customers since
1982
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ConnectWise PSA

585 reviews

Business Automation and ConnectWise PSA (formerly ConnectWise Manage)

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ScreenConnect

521 reviews

ConnectWise ScreenConnect's universal remote access software provides an all-inclusive solution for remote support, remote access, and remote meetings.

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ConnectWise CPQ

142 reviews

ConnectWise CPQ (formerly ConnectWise Sell) Sell offers IT solution providers of all sizes a cloud-based quoting platform that accelerates the quote-to-cash process and enables it to run smoothly. Tight integrations with leading CRMs like NetSuite, Salesforce, and ConnectWise Manage provide end-to-end visibility into the sales pipeline from quote and proposal creation to ordering, fulfillment, and billing.

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ConnectWise Automate

141 reviews

ConnectWise Automate's remote monitoring and management platform allows businesses to automate IT tasks to improve efficiency.

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Axcient x360Recover

132 reviews

Chain-free technology eliminates the need to perform labor-intensive reseeding of data, significantly reduces management costs, and ensures the integrity of backups.

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Axcient x360Cloud

89 reviews

Get the assurance that your Office 365 data is backed up, restorable, and protected, using the Axcient Cloud.

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ConnectWise RMM

83 reviews

ConnectWise RMM: Less time on support tickets means better margins Automate your technician's day-to-day activities through a single intuitive interface. Start with powerful out-of-the box automations to handle and solve alerts. Get expert Done-For-You deep customizations with our NOC services and help desk.

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Axcient x360Sync

26 reviews

Anchor from Axcient enables MSPs to offer their clients secure file access anywhere, anytime, on any device, across all corporate content.

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ConnectWise SIEM

20 reviews

IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise. ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.

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ConnectWise Reviews

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Profile Name
Star Rating
1108
444
115
39
43
ADIL M.
AM
ADIL M.
Cyber Security AnalystSmall-Business (50 or fewer emp.)
09/08/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Accessible Remote Monitoring with Room for Improvement

I like ConnectWise RMM for its accessibility and automation features. The initial setup was pretty easy, which made the transition from Defender smooth. I appreciate how these aspects contribute to an efficient workflow.
Dylan B.
DB
Dylan B.
Senior service desk analystMid-Market (51-1000 emp.)
09/08/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

User-Friendly, Feature-Rich with Flexible Pricing Options Needed

I’ve found ConnectWise RMM to be fast and genuinely easy to use, even when I’m managing multiple endpoints at the same time. What stands out most is how intuitive the interface is—I didn’t need extensive training to feel comfortable navigating it. I also really appreciate the breadth of features it offers. Everything from monitoring to remote access feels well thought out and covers most of what we need, without having to bolt on extra tools. On top of that, the initial setup was surprisingly smooth for us: we were up and running quickly and didn’t run into major configuration headaches, which made the onboarding process far less stressful than I expected.
Ryan P.
RP
Ryan P.
Second Line Support EngineerSmall-Business (50 or fewer emp.)
09/08/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Proactive Monitoring with Effortless Setup

I use ConnectWise RMM to remotely monitor and manage our clients' IT environments, which gives us centralized visibility across endpoints and lets us proactively identify issues, manage devices, deploy updates and patches, monitor health, and respond before problems become major incidents. The best tool that ConnectWise RMM offers is the ability to become super proactive and solve issues before customers even become aware. The whole system behind ConnectWise RMM is super effective and has helped us become a much more proactive IT company. We have integrated a lot of software within RMM, like rolling out software to be installed on users' devices, and scheduled daily patches, which is a great benefit of using the tool. The initial setup was extremely easy, even our T1's could configure it, saving us a bunch of time.

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Contact

Phone:
800-671-6898
HQ Location:
Tampa, FL

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What is ConnectWise?

Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation. Our company is powered by our connections, our colleagues and our community. And, we accept all kinds. Game-changers,innovators, culture-lovers - and the humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Details

Year Founded
1982