ConnectWise

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1,749 reviews
  • 13 profiles
  • 39 categories
Average star rating
4.3
Serving customers since
1982
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ConnectWise Reviews

Review Filters
Profile Name
Star Rating
1108
444
115
39
43
Verified User
G
Verified User
Mid-Market (51-1000 emp.)
11/08/2026
Validated Reviewer
Review source: Organic

Easy Web Access, but Bugs Can Take Time to Resolve

I like the new web interface because it’s easy to access and makes ConnectWise RMM easy to manage.
Verified User in Defense & Space
AD
Verified User in Defense & Space
Mid-Market (51-1000 emp.)
11/07/2026
Validated Reviewer
Verified Current User
Review source: Organic

Simple Setup, Best-in-Class Performance for NIST 800-171 Compliance

Setup is very simple, and if you're looking for a tool to self host to maintain compliance above NIST 800-171 this is definitely the best and most functional
Verified User
A
VP Operations
Small-Business (50 or fewer emp.)
0/5

The platform has been around for a long time and offers some integrations that newer platforms lack. However, it has consistently raised prices without delivering meaningful improvements or functionality.

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About

Contact

Phone:
800-671-6898
HQ Location:
Tampa, FL

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What is ConnectWise?

Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation. Our company is powered by our connections, our colleagues and our community. And, we accept all kinds. Game-changers,innovators, culture-lovers - and the humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Details

Year Founded
1982