Products

Never leave your customer waiting again. Deliver automated, accurate, and human-like experience with InfiBot, an AI-powered conversation enhancement solution that brings automation and self-service capabilities within the contact center. It leverages AI and ML to predict customers’ intents to have a contextual conversation and allows contact centers can gather, analyze and act on the customer’s preferences. Chatbots and Voice bots by InfiBot give businesses the cutting-edge advantage in better

Pointel elevates customer experiences with the Genesys Cloud Adapter for Oracle CX Cloud, bridging these powerful systems so your contact center can handle real-time interactions efficiently and consistently. Oracle CX Cloud customers utilizing Oracle Cloud Marketing, Sales, Service, Social and CRM SaaS applications, who also rely upon Genesys Cloud for contact center solutions, can conveniently conjoin these systems by implementing the Pointel Adapter. Agents can engage customers across teleph

What If Media Group is a performance marketing company that empowers brands to acquire valuable new customers at scale. By leveraging proprietary media channels, first-party data, and their AI platform, ARIA, they deliver personalized marketing campaigns that drive consumer engagement and business growth. Key Features and Functionality: - Proprietary AI Platform (ARIA): Utilizes advanced AI methodologies like lookalike modeling and collaborative filtering to analyze consumer behavior and deliv

Lend.ezee is a comprehensive digital loan origination platform designed to streamline end-to-end lending operations for financial institutions. With zero-code configuration and intuitive drag-and-drop tools, business teams can deploy and adapt workflows, credit policies, and customer journeys without engineering support. The platform unifies application capture, automated credit decisioning, approval routing, contract generation, and secure document management into a single system, reducing op

Property Answer AI is an AI-powered answering service, virtual receptionist, and AI voice assistant platform built for property management companies, residential landlords, multifamily housing operators, HOAs, and leasing teams. The platform deploys AI voice assistants that handle inbound and after-hours calls automatically using conversational voice AI trained for property management workflows. It answers tenant inquiries, captures leasing leads, collects maintenance repair details, escalates e

Helo.ai is a leading AI-first CPaaS platform enabling businesses to build, automate, and scale customer conversations across multiple channels. With over two decades of experience in enterprise communication, Helo.ai powers billions of interactions annually for enterprises across banking, retail, fintech, and digital-first industries. Helo Conversations is Helo.ai’s omnichannel conversational platform designed to help businesses deliver real-time, personalized customer experiences at scale. I

Create contact forms, wholesale & B2B inquiry forms with file upload, popups & conditional logic. Create unlimited custom forms in minutes with a drag-and-drop form builder. Add custom fields: dropdowns, checkboxes, date pickers, file uploads & GDPR checkbox. Use conditional logic to show/hide fields based on answers, or to build multi-step forms. Style forms with custom CSS, embed inline, as a popup or bubble — mobile-responsive. Block spam with reCAPTCHA, send auto-response emails

Mirketa helps organizations transform customer service and field operations through powerful ServiceNow Customer Service Management (CSM) and Field Service Management (FSM) solutions. Their team focuses on creating seamless customer experiences by improving case management, automating workflows, streamlining dispatch and scheduling, and enabling faster issue resolution across channels. With an architecture-led and agile delivery approach, Mirketa supports businesses from discovery and solution

Spotbanc is a specialist digital banking platform designed to enable small-and-medium-scale EMIs, banks, and financial service providers to launch powerful financial products/services such as electronic money, virtual accounts, online banking, loan management, treasury management, etc. Spotbanc is specifically designed for highly specialized financial enterprises offering specialty services to the unique clientele. Spotbanc solutions include Electronic Money software, Corporate Banking solut

Praktis is a comprehensive supply chain solution designed to empower retail businesses by streamlining their operations through reliable, technology-driven platforms. By focusing on simplifying and optimizing supply chain activities, Praktis enables brands to concentrate on their core competencies, enhancing productivity and efficiency. Key Features and Functionality: - Apparel Production: From design to delivery, Praktis manages the entire apparel production process, ensuring timely and quali

Sutrix Group is a global system integrator specializing in delivering compelling digital experiences through innovative design and technology solutions. With over 20 years of experience, the company assists businesses in enhancing their digital communication and customer engagement. Operating across North America, Europe, and Asia-Pacific, Sutrix Group offers end-to-end services, from digital consultancy to the development and integration of industry-leading technology platforms. Key Features

ITEO is a dedicated ServiceNow partner specializing in consulting, implementation, and user experience services to drive digital transformation for businesses. Established in 2014, ITEO focuses exclusively on ServiceNow solutions, offering tailored strategies to optimize processes and align with organizational goals. Key Features and Functionality: - Consulting: Conducts comprehensive audits of existing processes to develop personalized strategic roadmaps, identifying improvement opportunitie

Direct Mediums Limited is a trading company specializing in sourcing and supplying goods to retailers and import distributors at competitive prices, primarily selling by the container. With a focus on efficiency and cost-effectiveness, the company leverages its extensive network to provide clients with quality products that meet their specific needs. Key Features and Functionality: - Comprehensive Sourcing: Utilizes a vast network to source a wide range of products, ensuring clients have acces

Novus Consulting is a premier IT transformation consultancy specializing in Design Thinking to develop innovative solutions. Since 2015, our dedicated team in Greater China has been assisting leading enterprises and growing businesses in navigating complex digital landscapes. Key Features and Functionality: - Extended Planning & Analysis (xP&A: We integrate Finance, Sales, Operations, and Workforce data, eliminating silos to enhance collaboration and enable smarter, faster business pla

FACYLE S.A.S. specializes in implementing and managing customer relationship solutions, aiming to enhance both client and employee experiences. Their comprehensive service offerings focus on streamlining customer journeys across all communication channels and simplifying advisor interactions. Key Features and Functionality: - Personalized Customer Journeys: Tailors client pathways from website interactions to calls, establishing an omnichannel contact center. - Customer Satisfaction Managemen

As the world's leading commerce agency, The Integer Group® is dedicated to delivering impactful work that drives results. We firmly believe in the power of data-driven creativity, informed by culture, and delivered through various touchpoints that create meaningful connections and ultimately lead to transactions. Through our expertise in Shopper Marketing, eCommerce, Brand Communications, Media & Connections, and Data & Analytics, we excel at accelerating conversion rates and fostering

NovaTalks is an omnichannel customer care platform that allows companies to merge their messengers into one intuitive dashboard. NovaTalks was developed by a team of Ukrainian developers from NovaIT-an innovative IT Integration Company. Three features that make us stand out from the competition are customizable messengers list, AI chatbot support and Text Analytics. With the possibility to form the messenger catalog with only required messengers and channels, each customer service team can custo

Sparrow is an omnichannel contact center technology that provides agents with a 360-degree view of customers and their inquiries across various communication channels, including social media, phone calls, text messages, SMS, and more. This means that agents using Sparrow have access to a unified interface or platform that allows them to seamlessly handle customer interactions and access relevant information, regardless of the channel through which the customer reaches out. By integrating and co

DSD Assist provides Food and Beverage brand owners and wholesalers with a comprehensive B2B platform to manage their sales and delivery channels. Empowering you to sell more, better and faster, our platform uniquely combines B2B E-Commerce, Sales Force Automation, Retail Compliance, Van Sales and Delivery into a solution that runs natively on mobile devices to maximize sales and efficiency. With customers in multiple countries and integrations with leading ERP and Accounting systems DSD Assist i

ComApp S.r.l., an Italian company with over 30 years of experience, specializes in Application System Integration with a focus on Omnichannel Contact Center solutions. As part of the Present Group, ComApp adopts a hybrid approach that combines knowledge, technology, and consultancy to design tailored solutions that meet specific client needs. Key Features and Functionality: - Customer Experience Solutions: End-to-end services utilizing market-leading technologies to manage and integrate custo