---
title: InfiBot Reviews
meta_title: 'InfiBot Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how InfiBot works for a business like yours.
date_modified: '2024-10-06'
parent_category:
  name: Conversational Intelligence
  url: https://www.g2.com/categories/conversational-intelligence
---

# InfiBot Reviews
**Vendor:** NovelVox  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)
## About InfiBot
Never leave your customer waiting again. Deliver automated, accurate, and human-like experience with InfiBot, an AI-powered conversation enhancement solution that brings automation and self-service capabilities within the contact center. It leverages AI and ML to predict customers’ intents to have a contextual conversation and allows contact centers can gather, analyze and act on the customer’s preferences. Chatbots and Voice bots by InfiBot give businesses the cutting-edge advantage in better understanding and handling customer requests. InfiBot allows the customers to self-serve for common use cases like balance checks, check branch timings, etc., with the power of sentiment analysis and NLP. • 100s of predefined intents optimized as per industry needs • NLP Based Engine • Supports integration with third-party NLP engines like Google Dialogflow and IBM Watson • Conversational AI offering omnichannel elegance across the channels • Seamless integration with CRM, Knowledge Base, Case Management and other 3rd party tools • A dedicated Supervisor Workspace to track chatbot's performance in real-time.






- [View InfiBot pricing details and edition comparison](https://www.g2.com/products/infibot/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-30+13%3A18%3A04+-0500&secure%5Bsession_id%5D=9a087488-4095-498f-ad2a-e0d25fb41952&secure%5Btoken%5D=6d6a2618ba507062f90d96450aa470a1c6e05cda9241a0ad241fde9065480486&format=llm_user)

## InfiBot Features
**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information

**Generative AI**
- AI Text Generation
- AI Text Summarization

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