monday service is built for streamlining exceptional service delivery across the organization. Customize and scale your service operations with unmatched ease of use, no-code automations, and robust AI.
Bluebeam is the leading provider of digital productivity and collaboration solutions for industries that design and build our world. Trusted by over 3 million users in more than 160 countries, Bluebeam’s solutions empower professionals to make their mark, adapt to change, and deliver projects successfully. Revu is Bluebeam’s flagship product - a powerful, versatile, and easy-to-use desktop application helping professionals communicate clearly, collaborate effectively, and optimize PDF workflows. It increases teams’ productivity with discipline-specific and customizable markup tools, precise measurements set to drawing scale, real-time collaboration on a single source of truth, and process efficiency tools that streamline your workflows. Bluebeam Cloud helps keep projects moving no matter where contributors are. By extending Studio in Revu to your web browser or mobile device, Bluebeam Cloud lets you markup documents and collaborate on Studio Sessions and Projects from anywhere.
The #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not.
FBX is an asset exchange technology that facilitates 3D data transfer between software applications enabling game developers to integrate FBX support in their applications for fidelity data import.
FeatureCAM software automates workflow from design to NC code. It automatically recognizes holes, bosses, sides, and pockets in a single workflow for faster programming.
ClearFeed is an AI-powered support platform designed to streamline customer and employee interactions within Slack and Microsoft Teams. By converting chat conversations into support tickets, ClearFeed enables service teams to promptly address requests while adhering to service level agreements . This approach helps manage information overload and ensures that critical matters are prioritized and resolved efficiently.
Key Features and Functionality:
- Intelligent Reminders: Monitors Slack channels and alerts teams about open customer requests, unfulfilled promises, and pending responses using AI models to detect message intent.
- Insights: Measures request volume, response times, and SLA breaches on customer Slack channels, providing detailed service metrics.
- Ticketing Integrations: Offers bi-directional synchronization with major ticketing and issue management systems such as Zendesk, Freshdesk, HubSpot, Salesforce, Jira, and GitHub, allowing seamless conversion of Slack threads into support tickets.
- Announcements: Enables customer support teams to broadcast messages with attachments across multiple customer Slack channels at scheduled times.
- Triage Channel: Consolidates requests from various customer channels into a single queue on a shadow channel, facilitating internal collaboration and efficient issue management.
- AI-Powered Automation: Utilizes GPT-powered answers and automated ticket management to handle frequent queries, improving efficiency.
- Custom Workflows: Allows teams to set up workflows that match their specific support processes, including configurable automation rules and custom fields.
- Multi-Channel Support: Handles queries from Slack, Microsoft Teams, email, and web chat, centralizing communication channels.
- Analytics Dashboard: Provides comprehensive reporting and service metrics to monitor team performance and meet SLAs.
Primary Value and Problem Solved:
ClearFeed addresses the challenge of managing high volumes of support requests across multiple communication channels by integrating core helpdesk functionalities directly into Slack and Microsoft Teams. This integration eliminates the need to switch between multiple tools, streamlining workflows and ensuring prompt, efficient responses to customers and colleagues. By leveraging AI-powered automation, ClearFeed reduces manual effort, improves consistency in request classification, and enhances overall support efficiency.
PayApps is a leading software platform for construction and building operations globally. During construction, the platform handles payment applications, defects, digital operations & maintenance manuals and 3D BIM, seamlessly carried through to building operations where the platform takes care of asset management, work orders and maintenance management, visitor contractor registration, BIM in FM and lifecycle costing and management.
Splashtop Remote Access is a remote desktop for business professionals and teams. It offers a fast, simple, secure remote computer access for individuals and teams.
HR365 Helpdesk - HR365's Sharepoint help desk is a simple, customizable helpdesk tool that ensures your organization can handle every issue effectively. Assign every ticket to a specific team so there is no confusion about who should take care of the issue. Office 365 ticketing system offers different ticket views to help you automatically organize your tickets based on priority, category, time, status, or groups. Teams like yours can provide support across IT, HR, legal, finance, and more.
This Sharepoint ticketing system helps you in organizing your tickets based on priority, category, time, & status hence improving efficiency.
Employees can submit requests to teams or through the Sharepoint ticketing system’s customer portal, via email, or through an embedded web part. Support teams like IT, HR, legal, finance, etc. can then work on these requests, track and monitor using this office 365 ticketing system.
This app is based on Office 365, which means all of your data stays within your Office 365 tenant.
U.S. CAD is a BIM and manufacturing industry consultant and is one of the largest Autodesk Authorized Platinum Reseller Partner in the entire US and the largest Autodesk Authorized Reseller Partner in the Western US. U.S. CAD specializes in understanding customers and helping them integrate BIM, sustainable design and digital prototyping technologies within their organizations.
Code Sector is a software company that was founded in 1999 with the goal of developing personal and small-business applications for Microsoft Windows. Since then, many of our software titles have received positive reviews from leading computer publications such as CNET and PCWorld. Our latest Windows-based application, TeraCopy, was the winner of Lifehacker's Hive Five for best alternatives to the default Windows copy handler.
In 2009, we started developing for the Google Android mobile platform and have been progressing along with it since then. We have developed several Android applications such as Maverick and SpeedView, the latter of which was featured in the Android Market.
Our goal was always to develop practical and easy-to-use applications. By focusing on several products, directing our efforts towards development and support, and minimizing corporate overhead, we wanted to deliver maximum value to our users. Today, we have an excellent development team and remain committed to continuously upgrade our software.
ExDesk is a complete help desk software solution for small and medium size businesses. It's a remotely hosted ASP service, web based, and accessed from any browser for ease of use and affordability. You get a fully configurable system that matches your workflow needs precisely and combines power and simplicity with rapid deployment.
Index and sort documents in a few clicks. Doc.Desktop accelerates business processes by allowing you to insert your documents into any application (ged, ecm, bpm, crm, erp, etc.) by indexing and classifying them.
CodeScope is an AI-powered development platform designed to streamline the creation of web applications, plugins, and micro-apps. By integrating natural language processing with intuitive tools, it enables users to transform ideas into functional products without extensive coding knowledge. Whether starting from a prompt or importing existing code, CodeScope offers a seamless workflow from concept to deployment.
Key Features and Functionality:
- Creator Mode: Rapidly generate production-ready plugins and micro-apps by selecting templates or providing prompts, then customize functionality and styling with AI assistance.
- CodeScope Studio: Develop full web applications by describing desired features in natural language, with live previews, quick reloads, and versioned updates to facilitate iterative development.
- Media Library: Organize and manage project assets efficiently, allowing for easy uploading, browsing, and reuse of files across different applications.
- Build Matrix: Edit, update, and merge code within an AI-assisted workspace, ensuring safe application of changes with version awareness and conflict resolution.
Primary Value and User Solutions:
CodeScope addresses the challenges of traditional development by reducing the time and technical expertise required to build and refine digital products. Its AI-driven tools empower users to focus on creativity and functionality, minimizing manual coding and repetitive tasks. This approach accelerates development cycles, enhances collaboration, and makes software creation accessible to a broader audience, including those without extensive programming backgrounds.