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U.S. CAD Reviews & Provider Details

U.S. CAD Reviews (3)

Reviews

U.S. CAD Reviews (3)

4.3
3 reviews
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CY
Cody Y.
Project Manager
Small-Business (50 or fewer emp.)
"U.S. CAD provides excellent support for the products they rep"
5/5
What do you like best about U.S. CAD?

Training thus far has been detailed and easy to follow. All trainers are incredibly responsive. Review collected by and hosted on G2.com.

What do you dislike about U.S. CAD?

I haven't experienced a downside yet, things have been going great so far. Review collected by and hosted on G2.com.

Verified User in Construction
PC
Verified User in Construction
Small-Business (50 or fewer emp.)
"A helpful resource that is improving."
3/5
What do you like best about U.S. CAD?

The ability to deal with the same people and have their contact information versus sending a helpdesk ticket is very convenient. When I know that the person I dealt with the previous time I had an issue and being able to reach out to them directly is a great benefit. Review collected by and hosted on G2.com.

What do you dislike about U.S. CAD?

Some of the techs that you deal with are not always up to speed on the best practices for the software you are using. There have been a few times where the support we got on the first go-round led us in the wrong direction on how to use a product. This resulted in needing a second technician to help months later to re-train on the processes after it was discovered that the previous operations were incorrect. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
GA
Verified User in Architecture & Planning
Mid-Market (51-1000 emp.)
"US CAD (Revit/Bluebeam reseller)"
5/5
Describe the project or task U.S. CAD helped with:

Revit Implementation and training, Laser Scanning services, training, Bluebeam support and training Review collected by and hosted on G2.com.

What do you like best about U.S. CAD?

US CAD is very professional and quick to respond to any support requests. Their support team knows how to get things resolved quickly and efficiently. If the answer provides extra channels of support from other vendors they stay in contact until the issue is resolved. Review collected by and hosted on G2.com.

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Pricing

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