World's 1st Google Powered Cloud Call Center: For companies running a call center operation that are frustrated with the high cost, complexity and difficulty of the conventional systems, Call Center Studio by Alo-Tech is the web-based, pay-as-you-go solution running on Google, which is low cost, fast, easy, scalable and with complete enterprise functionality able to be set up anywhere in the world in 10 minutes.
COMPASS® Quality Management System is a project portfolio management system that manages an organization's quality and performance improvement activity.
Qualetics is an advanced customer experience analytics tool that helps businesses increase revenue and loyalty through a deep understanding of what customers are thinking and doing. Qualetics provides an all-in-one platform that enables organizations to make informed decisions about their customer experience by providing the following analytics in one platform – 1. Software Quality Analytics 2. Performance Analytics 3. Product Analytics 4. API Analytics 5. Business Analytics 6. AI-Based Insight
DataGroomr is a new platform that will transform your data from a mish mash of disorganized records to a streamlined, concise collection of information that will drive your business to the next level.
Strategically profile your ideal buyers, accurately target your customers and optimize your demand generation engine with better data.
Ender Turing is an AI-driven platform designed to enhance customer experience and employee performance in contact centers. By analyzing voice and digital interactions, it provides real-time insights that help businesses make informed decisions aligned with their strategic objectives. Key Features and Functionality: - Speech Analytics: Transforms call and contact centers by extracting valuable insights from conversations, analyzing speech, emotion, and intent nuances to unlock the full potentia
The Openprise Data Orchestration Platform automates dozens of business processes to simplify your martech stack and eliminate technical debt. With Openprise, companies can automate processes such as list loading, data cleansing and enrichment, deduplication, lead to account matching, lead routing, attribution, and many more, all without writing any code.
Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.
Telmai is the data observability platform designed to monitor data at any step of the pipeline, in-stream, in real time, and before it hits business applications. Telmai supports data metrics for structured and semi-structured data, including data warehouses, data lakes, streaming sources, messages queues, API calls and cloud data storage systems.
SAP S/4HANA Cloud stands for SAP Suite 4 HANA. It is an integrated enterprise resource planning (ERP) software for businesses of all sizes, in all industries, that require deep and broad functionality combined with a high degree of flexibility.
Create demand-driven, statistical forecasts with an analytics-driven framework that automates and manages the information exchange between everyone involved in the demand forecasting process. Sense demand signals. Predict and shape future demand more accurately. With the combined power of automation, analytics and workflow, you can generate the most unbiased and accurate large-scale demand forecasts.
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.
Zendesk for Contact Center is built with AI at its core to remove the gaps between channels, agents, and systems so every contact gets resolved faster across voice, self-service, and digital. Powered by the Zendesk Resolution Platform, it simplifies operations, accelerates service, and eliminates the fragility of legacy stacks and bolted-on tools. AI is embedded across every channel to accelerate agents and deflect the rest. Voice is native with AI Agents and Voice Copilot. And AI powered WEM, Q
Process Street is a Compliance Operations Platform that helps teams turn policies into automated, audit-ready workflows. It combines three essential layers: a document management system for controlling SOPs and policies, a no code workflow engine for structured task execution, and an embedded AI agent that monitors activity in real time, flags risks, and enforces compliance. Built for operations and compliance leaders, the platform replaces manual oversight with visibility, control, and proof. T
GTM Studio is ZoomInfo's AI-powered go-to-market canvas that unifies signals, systems, and teams in one intelligent workspace - enabling RevOps and marketing teams to launch proven plays, enrich data automatically, and activate sellers fast, with no engineering support and no ticket queues.
Developing innovative technology for document automation: document+email classification, auto-index, mobile capture, color/orientation detection
CERDAAC+C2 SIMCO Manager+C110is an ad+C2vanced cloud-based software service that provides complete program management for calibration and repair services performed by SIMCO. SIMCO Manager is included with SIMCO calibration and repair services and can be securely accessed over the web by authorized users at any time.
Shoplogix is redefining the manufacturing business by establishing a smart factory platform as the foundation for digitally transforming production performance. By enabling manufacturers to visualize, integrate and respond in real time to production performance, Shoplogix enables manufacturers to unlock latent shop floor potential and accelerate time to value