Products

Omnichannel contact center specializing giving customers full control of their consumer experience. We offer full voice dialing, advanced ivr, hunt group rules with options to handle up to 50 work items concurrently - text, call, forms, etc, QA evaluation, Workforce Management, transcription, payloads on call delivery.. and more. Simple enough for small business, feature rich for enterprise. We have partners willing to help with your custom implementation, reach out to learn more!

Brandspire is a digital-first marketing agency in Youngstown, Ohio that elevates brands through meaningful omnichannel marketing campaigns. We specialize in SEO, web design, PPC advertising & other digital marketing strategies designed to increase leads, sales & awareness. We work hard to build and maintain strong relationships. There’s no “agency team”; we view ourselves as an extension of your internal marketing team, bringing a spirit of cooperation and drive to see us succee

Csmart Case Management System is an AI-powered platform designed to transform customer support for telecoms and enterprises. It leverages Generative AI and omnichannel integration to streamline ticketing, automate workflows, and accelerate issue resolution. With features like smart ticket routing, real-time analytics, and intelligent escalations, Csmart Case enhances operational efficiency and delivers superior customer experiences. Its open API architecture ensures seamless integration with exi

Bhavishya Consulting recruitment firm has necessitated the need for professionally qualified and competent manpower. With in-depth industry understanding & expertise in human resource recruitment, we provide the best of the candidates in the industry and as per the job description specified by client. We recruit personnel at various operational levels, from tech geniuses to maintenance staff. Apart from education & experience, we emphasize on their organizational fit. We have recruited c

Slingloft is a B2B/SaaS platform that offers Omni-channel CRM, Loyalty management and Customer engagement. Cloud based platform to increase customer retention and brand value through cashback based loyalty program, referral campaign, NPS feedback and multi-channel engagement. Unlike traditional products, we provide end-to-end tailored solution with rich customer access (App/Web) and wide range of Engagement options. Tailor-made Loyalty management solution based on customer's buying pattern, a

Pineapple Payments is a Pittsburgh, Pennsylvania-based payments technology company that provides payment processing, proprietary technology, and omni-channel payment acceptance solutions for merchants of all shapes and sizes. Its core payment gateway and suite of value-added payments tools are distributed by resellers nationwide, including some of the largest payment processing companies and Independent Sales Organizations. Pineapple offers both API based and out-of-the-box solutions for everyth

HotWax Commerce is a plug-n-play omnichannel commerce cloud solution that offers Mobile Commerce and Distributed Order Management. Our Mobile Commerce feature reduces page load time to under 3 seconds on mobile devices, which in turn, increases conversion rates up to 100%. Our Distributed Order Management tool allows brands to integrate online and physical stores for a seamless shopping experience, which increases conversion rates and average order value, and impacts top-line revenue growth for

If e-commerce business owners are looking for an omnichannel solution to manage their stores, 4Seller is the right choice. 4Seller is a US local ERP software to help Amazon, Shopify, TikTok Shop and more sellers to manage their multi-channel listings, orders, inventory, and shipment from a simple and centralized interface. Key features include listing migration, order synchronization, shipping integration, inventory track, TikTok Bestsellers, competitor monitoring and task automation to simpli

We activate omnichannel campaigns that connect the dots between brands and people to build and nurture customer engagement over time. We build a unique media-services package with solutions tailored to meet your KPIs and give you access to a large, exclusive supply of services. Exclusive Inventory  & Channels such as Intent-Based Search, Contextual Ads, and Web Push Notifications Premium display, social media, and native ads Mobile Carrier Tiles E-commerce solutions Dedicated campai

Unisys Next-Gen Service Desk redefines IT support by enhancing agent productivity and streamlining workflows through automation, real-time insights, and governed generative AI. With proactive self-healing capabilities and omnichannel support, it ensures faster issue resolution and a seamless user experience. From incident response to VIP support, this innovative approach optimizes service delivery, reducing downtime and empowering employees to stay productive. Discover how the Next-Gen Service

Omvia is an AI-powered customer experience platform that helps enterprises automate customer interactions, streamline support operations, and deliver seamless omnichannel engagement. Designed to handle high-volume customer conversations across voice, chat, email, and digital channels, Omvia enables organizations to improve response times, reduce operational costs, and enhance customer satisfaction. With intelligent automation, lead nurturing, service request management, and real-time customer as

Go2Market is a VNO-licensed CPaaS service provider offering a wide range of communication solutions to businesses and organizations. Our offerings include IVR systems, Bulk SMS, RCS SMS, WhatsApp Business API, Cloud Call Center solutions, and omnichannel engagement tools designed to enhance customer interactions and streamline operations. With secure, scalable, and customizable communication platforms, Go2Market helps brands connect with their audiences more effectively and deliver seamless, rea

Celitix is an enterprise-grade omnichannel Communications Platform as a Service (CPaaS) designed to help organizations streamline customer engagement and strengthen business relationships. We assist enterprises to unify multiple communication channels - including SMS, RCS, WhatsApp, Email and Voice within a single platform to deliver consistent and seamless customer experiences. With scalable infrastructure and workflow automation capabilities, Celitix helps businesses improve operational effici

Aceverse is an AI automation platform for small and medium-sized businesses that transforms customer support and sales operations. It deploys Voice AI Agents for telephone automation — handling inbound and outbound calls 24/7 with natural dialogue in 20+ languages. The platform provides omnichannel communication across phone, email, messengers, websites, and social media with zero response time. Key solutions include AI receptionist, outbound call automation, AI-driven sales funnels, HR automati

refive enables retailers know every in-store customer, associate them with their purchases and collect first party data. Global omnichannel merchants use Refive’s AI-powered deep customer insights and recommendations to personalize the purchase experience and drive in-store retention. All made possible via a frictionless, high conversion in-store experience without intrusive hardware, apps or sign-ups. Retail operations, marketing, CRM and e-commerce teams use refive to drive retention

TMP Direct is an Award-Winning BPO company providing White-Glove service to our clients with 24x7 Omni-channel Support. MP Direct is prepared to assist clients in the support of these ever-changing operations. TMP can provide flexibility with “Best Shore” solutions by providing teams in the U.S., along with a large offshore workforce across the globe that provides support for voice, email, chat, messaging, and fulfillment. Our support staff and custom IT abilities provide our clients with a

Ordazzle is a cloud-native integrated and extensible platform that helps e-commerce and omnichannel businesses achieve their true potential. It synchronizes with a multitude of marketplaces, web stores, and logistics providers to help smartly manage any size of e-commerce business. Ordazzle helps manage new products and catalogs with flexible attributes, images, videos, inventory, and promotion & price updates. Handling many nodes across countries and allocating and routing orders to the rig

Step aside, ancient pen-and-paper -- Redmark Digital is here. Our fully digital Raleigh hub offers the highest quality web design, SEO optimization, and graphic art, all backed by genius developers who stay on top of trendy tools for superior results. But that's not all; whether you're trying to build brand awareness or snag more leads, our cutting-edge content always works hard in your favor. Looking fabulous isn't enough these days - thank goodness we know precisely how to do both!

NextService AI offers the following key tools: AI Automation: Automates booking, scheduling, invoicing, and customer inquiries. User-Friendly Interface: An intuitive design for easy navigation. Comprehensive Task Management: Manage projects and communication in one place. Omnichannel Helpdesk: Centralizes customer support across multiple channels. Intelligent Insights and Analytics: Provides actionable insights and monitors KPIs. Appointment Scheduling: Simplifies managing appointments

Operations Success System (OSS) by CyberAgora is a modular, AI-powered SaaS platform built in Saudi Arabia to optimize and scale business operations across workforce, customer experience, omnichannel sales, and logistics. Designed specifically for the MENA market, OSS delivers seamless integrations, real-time insights, and operational tools that empower organizations to enhance productivity, improve customer engagement, and achieve scalable growth. Whether you’re managing HR, ecommerce, or suppl